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Payments Trends 2017

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Capgemini reports on the major 2017 trends in the payments industry which revolve around three core areas of payment instruments, regulatory and industry initiatives, and key stakeholder strategies. Currently, the global payments industry is undergoing a paradigm shift with an influx of technology, demographic, and regulatory dynamics. While the customer facing part of the value chain continues to witness high levels of innovation, service providers are still grappling with back-end infrastructure enhancements. Trends such as new opportunities in the payments industry in terms of adoption of Open Application Programming Interfaces (APIs), growth in digital payments, innovation in cross-border payments, and challenges from the entry of alternative service providers are impacting the industry in terms of fostering competition, nurturing innovation, and enhancing process and system-related efficiencies.

Publicada em: Economia e finanças
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Payments Trends 2017

  1. 1. Global Financial Services Market Intelligence Strategic Analysis Group Top 10 Trends in Payments – 2017
  2. 2. 2Global Banking and Payments Trends_v1 0 Global Financial Services Market Intelligence Adoption of digital payments is on the rise with wallets, cards, and mobile becoming mainstream $426.3 Billion $12.2 Billion Volume of contactless payments is forecasted to grow nine fold by 2020 Projected global digital payment volumes in 2015 Increased Adoption of Contactless Payment Enabled DevicesRetailer/Merchant Obligations Customer Demand for Speed and Convenience Source: Capgemini Financial Services Analysis, 2016“Digital Disruption Brews In Financial Data, Digital Identity, And Payments, 2015,”, Forrester; "Global Digital Payments to Reach $36 Trillion", Juniper Research, 2016
  3. 3. 3Global Banking and Payments Trends_v1 0 Global Financial Services Market Intelligence Instant payments are potential alternative to existing instruments while a few challenges still exist Euro Instant payments will revolutionize payments across 338.3 million people and 19 countries Changes to Operating Models Investments Made in Existing Infrastructure Cross-Border Interoperability Handling Inter-Bank Settlement Risk Source: Capgemini Financial Services Analysis, 2016; "Instant Payments-The Longer View", European Payments Council, 2016, http://www.europeanpaymentscouncil.eu/; http://www.treasury-management.com/article/1/362/2987/instant-payments-the-longer-view.html
  4. 4. 4Global Banking and Payments Trends_v1 0 Global Financial Services Market Intelligence Banks need to adopt a transformational approach to address the dynamics of regulatory landscape Transformational approach will help banks to move towards integrated risk and governance models Provide Value Added Services to Clients Enhanced Decision Support Systems Slower Progress in Holistic Compliance Complexity in Regulatory Compliance Source: Capgemini Financial Services Analysis, 2016; “Building a transformation vision”, 2016, http://www.bankingtech.com/250742/building-a-transformation-vision/; World Payments Report, Capgemini and BNP Paribas, 2016
  5. 5. 5Global Banking and Payments Trends_v1 0 Global Financial Services Market Intelligence RegTechs and regulatory sandboxes emerge as key themes Increased Focus of Banks towards Holistic Compliance Initiatives Emergence of Niche Firms within FinTech Segment with Technology Solutions for Regulatory Compliance Change in Regulatory Approach Globally, with a Focus on Fostering Innovation and Reducing Cost of Compliance $118.7 Billion Global demand for regulatory, compliance, and governance software expected by 2020 Source: Capgemini Financial Services Analysis, 2016; "Regulatory sandbox", Financial Conduct Authority, November 2015, https://www.fca.org.uk/news/regulatory-sandbox; “Regulatory Sandbox: Discussion Paper”, July 2016, http://www.bnm.gov.my/guidelines/50_others/dp_regulatory%20sandbox_July2016.pdf
  6. 6. 6Global Banking and Payments Trends_v1 0 Global Financial Services Market Intelligence Instant payments and Basel III norms could trigger changes in liquidity management of banks Instant Settlement Arrangements FX and Money Market Management Improve Liquidity Shorter Reconciliation Times 70% Target LCR Ratio for 2016 is set at 70% with phased implementation for 100% by 2019 Source: Capgemini Financial Services Analysis, 2016; “Key Emerging Trends in the Payments Industry”, July 2016, https://www.trxservices.com/blog/key-emerging-trends-payments-industry/
  7. 7. 7Global Banking and Payments Trends_v1 0 Global Financial Services Market Intelligence Technology and regulatory initiatives are inducing transformation in Cross-border payments domain $582 Billion $85 Trillion Global trade flows are expected to triple by 2025 Global international remittances in 2015 Thriving Opportunity in Emerging Markets Focus on Payouts/Settlements Shift Away from Manual/Batch Processing New Operating Models in Trade Finance Alternative Solutions for Network Rails Source: Capgemini Financial Services Analysis, 2016; “Trade in goods and services has fluctuated significantly over the last 20 years”, World Trade Organization Statistics, 2015; “Bringing Emerging Markets Into the Flow”, www.thefinancialist.com
  8. 8. 8Global Banking and Payments Trends_v1 0 Global Financial Services Market Intelligence FinTech activity in corporate and retail domain can disrupt payments analytics and authentication Focus on Authentication & Data Security Decision Making Capabilities Demand for Innovation Need for Analytics Based Solutions 79% Bank executives view FinTechs as partners as per WPR 2016 Source: Capgemini Financial Services Analysis, 2016; “Yodlee’s FinTech Influencer Survey”, https://www.yodlee.com/blog/global-fintech-survey-results-51-experts-reveal-2016- trends/February 2016; Executive Interviews for WPR 2016 ; Online Survey for WPR 2016 ; Total 124 responses received
  9. 9. 9Global Banking and Payments Trends_v1 0 Global Financial Services Market Intelligence Adoption of Open APIs is Leading to Paradigm Shift in Payments Demand to Build Innovative Solutions (SVB) Win-Win Situation for both Banks and TPPs Regulatory and Industry Push (PSD II, OBWG) Improved User Interface for Customers Commoditization of Bank Offerings Reduced Cost for Providing New Services 15000 Number of Registered Public APIs grew more than double in 2015 from7000 in 2012 Source: Capgemini Financial Services Analysis, 2016; “APIs – what do they mean for payments?”, April, 2016, www.paymentsuk.org.uk; “Indian banks testing blockchain, AI, biometrics, open API and payments”, September, 2016, www.biomtericupdate.com
  10. 10. 10Global Banking and Payments Trends_v1 0 Global Financial Services Market Intelligence Security and Authentication are the Top Priority for Firms Increased Card Fraud Higher Adoption of Digital Payments Open Banking Initiatives Increased Threat of Cyber Crime $16.3 Billion Losses from worldwide fraud on credit cards, debit cards, and prepaid cards in 2015 $7 Billion CNP based fraud in the U.S. is expected to reach $7 billion by 2020 Source: Capgemini Financial Services Analysis, 2016; “The True Cost of Data Breaches in the Payments Industry”, 2015, Smart Card Alliance, http://www.emv- connection.com/downloads/2015/03/The-Cost-of-Data-Breaches.pdf
  11. 11. 11Global Banking and Payments Trends_v1 0 Global Financial Services Market Intelligence Real-Time Processing Requirements Convergence of Payments Instruments Front-End Innovation Legacy Infrastructure Modernization 25 So far, only 25 countries representing 45% of global credit transfers have begun to modernize infrastructures Transformation of back-end payments systems is still high priority Source: Capgemini Fin ancial Services Analysis, 2016; “The Payment Processing Industry is Undergoing Seismic Change”, 2016, https://www.vantiv.com/vantage-point/payments- basics/current-trends-in-payment-processing-industry
  12. 12. The information contained in this presentation is proprietary. © 2013 Capgemini. All rights reserved. www.capgemini.com About Capgemini Now with 180,000 people in over 40 countries, Capgemini is one of the world's foremost providers of consulting, technology and outsourcing services. The Group reported 2015 global revenues of EUR 11.9 billion. Together with its clients, Capgemini creates and delivers business, technology and digital solutions enabling them to achieve innovation and competitiveness. A deeply multicultural organization, Capgemini has developed its own way of working, the Collaborative Business ExperienceTM, and draws on Rightshore®, its worldwide delivery model. Learn more about us at www.capgemini.com. Rightshore® is a trademark belonging to Capgemini

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