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©2022 Cprime, Inc. All rights reserved and no copying without express written permission. CPRIME.COM | 877.800.5221
Are you Ready for Growth?
Driving Success with Atlassian Cloud
Brandon Huff
VP, Atlassian Services
Cprime
Speaker
Agenda
01 Small/Medium Business Challenges
02 Atlassian Cloud Overview
03 Atlassian Cloud Migration/Optimization
04 Governance in Atlassian Cloud
05 Keep the Conversation Going / Q&A
Why Atlassian Cloud
for Small & Medium Businesses
Needs & Advantages
• Problem seeing the work to be done,
progress, or challenges
• Lack of people/ability to manage another tool
• Not able to scale, shift, pivot, and/or adjust
fast enough
• Need to meet compliance requirements
• … and dozens of other challenges you see
everyday
Common Small/Medium Business Challenges
Lowered Cost
• Eliminates expense
associated with physically
storing and maintaining
resources that power the
technology
Scalability
• Accelerates ability to scale
quickly and easily
Remote Access
• Helps teams stay connected
regardless of their location
Most Small/Medium Businesses are Moving to the Cloud
Real-Time Collaboration
• Increases productivity by
allowing multiple people to
access the same data and
tools and collaborate in real-
time
Improved Support
• Provides added support on
standby—maintenance and
support is done by the service
provider (NOT your IT team!)
Atlassian Works
for You as You
Grow and Scale
• 95% of businesses will be
on cloud by 2025
• 83% of Fortune 500
companies use Atlassian
tools
• 10m+ monthly active users
of Atlassian Cloud
products
• There are 150k+ Atlassian
customers in over 190
countries
Atlassian Cloud Overview
Benefits & Considerations
Benefits of Atlassian Cloud
SaaS Model Availability/Scalability
Latest Releases
User Management
Security
Apps & Extensibility
Performance
TCO
Things to Consider
Data Residency
Compliance Support / SLAs
Functionality
Latest Releases
System Admin
Backend Access
Atlassian Cloud Options
What’s Best For You?
Feature Comparisons – Standard vs. Premium
Feature Standard Premium
User Limit Up to 20,000 users Up to 20,000 users
Storage 250 GB Unlimited
Support 9–5 Standard Support 24/7 Premium Support
Uptime SLA Does not include uptime guarantees or
SLAs
Yes - 99.9%
Automation Single Project Unlimited
Global and multi-project automation 500 executions per month 1,000 executions per user per month
(combined)
Advanced Roadmaps Basic Advanced
Project Archiving
Releases Tracks
Data Residency
Admin Insights
IP Allowlisting
Sandbox
Who Is It For?
Tier Common Team Profile When to Consider Upgrading
Standard
• Small to medium sized organizations
• 500 - 1,000 users
• Individual teams usually in one
discipline (IT) that don't need the
complexity or cost of the other
offerings
• Need more storage
• Need more uptime
• Need more support
• Need more automation
• Need audit tracking/monitoring
• Need a sandbox (coming soon)
Premium
• Medium to large sized organizations
• 1,000 - 5,000 users
• Blended teams and multiple disciplines
(IT, Operations, Marketing) looking for
industry standard support, uptime, and
functionality in one hosted solution
• Need more support
• Need more uptime (with financial
backing)
• Need data residency controls
• Need to be able to bundle releases
Migration Considerations
For a Successful Cloud Migration
16
Key Elements of a Successful Migration
Data
Migration
• Optimize configuration for
target destination
• Improve on current configuration
issues and performance
• Adjust configuration to improve
visibility, traceability, and data
consistently to report
and/or scale
• Enforce best practices of
solution capabilities
• Ensure proper foundation is
laid for growth and scalability
Optimization and
Governance
Optimize Configuration
• Source and Target Data Analysis
(Not needed with impact analysis)
• Target System Setup and
Data Mapping
• Data Extraction from Source
• Data transformation for
Target import
• Data Load to Target
• Validation and Acceptance
• Post Migration Support
• Integrations
Transformation
and Adoption
Ongoing
Support
• Ongoing administrative support
• Ongoing configuration support
• Governance
• Auditing/Monitoring
• Process alignment for
tool configuration
• Role based Training
• Administrative and
governance training
• Enablement workshops
• Technical coaching
• Execution Support
• SME enablement
Lift and Shift Data Improve Efficiency Sustainment
• Business requirements & objectives
• System & add-on compatibility
• Core and custom feature gap analysis
• User management
• Integrations
• Data portability
• Migration methods & options
• Timelines & project plan
Migration Impact Analysis
Common Migration Challenges
Things to consider:
• Custom data migration
• User migration
• Integrations
• Consolidations
• Cloud migration assistants
Data Migration User Migration
Consolidations
Integrations
Atlassian Cloud
Optimization Considerations
Functionality, Scaling and Compliance
Atlassian Suite Pros & Cons
The good (and the bad) about the Atlassian ecosystem is its flexibility:
Highly configurable
Easy to stand up
Costly & disruptive to rearchitect
Governance is critical
Why Optimize?
Reduce complexity
Add Complexity introduces opportunities for issues and challenges as well as impacts the ability for usage across the greater organization
Reduce cost of management & maintenance
Some of the greatest costs associated with the Atlassian Ecosystem come with the cost of overhead and management – simplify to reduce the need for
staff to just help manage the ecosystem
Easy to add complexity; difficult to remove it
Simplicity significantly reduces both the complexity and cost associated with the management and maintenance of your systems
Simplicity is Important
Start simply & iteratively enhance
Optimization Enables Standardization
Enterprise-wide reporting roadmapping, dependencies, & more
Strategic architectural planning includes projects, schemes, templates, and access management helping to reduce the time and money associated with rearchitecting later
Prevent unintentionally siloing
Standardization enables enterprise-wide reporting and reduces the overall cost and complexity of administration and significantly impacts the reliability and quality of
reporting
Ensure real-time, reliable, on-demand reporting capabilities
Simplicity significantly reduces both the complexity and cost associated with the management and maintenance of your systems
Why Standardization is Important
Getting the most out of Jira
What to Optimize?
Project standards
Architecture should be consistent - impacts to on-demand reliable, real-time, reporting
Schemes / templates
Schemes & templates help manage the system – impacts to total cost of ownership, overhead, management
Impacts to ecosystem
Evaluation of impacts to ecosystem are critical – without this you can inadvertently silo an organization or negatively impact other areas
Strategic Architectural Design is Key
Ensuring you get out of it what you bought it for
Keys to Optimization Success
Strategic Architectural Planning
Standardization enables enterprise-wide reporting and reduces the overall cost and complexity of administration and significantly impacts the reliability and
quality of reporting
Standardization
Standardization enables enterprise-wide reporting and reduces the overall cost and complexity of administration and significantly impacts the reliability and
quality of reporting
Simplicity
Simplicity significantly reduces both the complexity and cost associated with the management and maintenance of your systems
3 Keys to an Optimized Configuration
Balancing customization with cost
Atlassian Cloud Governance
Key Considerations
Governance Matters
Mitigate risk & maintain compliance
Ensure data integrity & improve data quality
Set, maintain & educate on standards & best practices
Evaluate impact & manage changes to the ecosystem
Maintain health & long-term continuity while reducing ownership cost
A Robust Governance Framework is Critical to Protect Your Ecosystem
Governance Foundation
Policies
&
Standards
Governance
Committee
Training
&
Enablement
Process
&
Procedures
Governance Foundation
Policies
&
Standards
Compliance &
Audit
Separation
of Duties
Business
Standards
Governance Foundation
Governance
Committee
Roles Responsibilities
Center of
Excellence
Governance Foundation
Processes
&
Procedures
Business
Process
Governance
Ceremonies
Change
Management
Governance
Committee
Governance Foundation
Training
&
Enablement
Process
Enablement
Role-Based
Enablement
Community
Support
Ensure Compliance of your Investment
Maintaining Your Atlassian Ecosystem
Regular updates to policies and standards
Custom dashboards and reports to identify compliance risks
Clean up and maintain your instances
(Leverage admin insights, scheduled releases, and project archiving)
Manage human risk
(Training, enablement, imbedded Governance Team Members)
Atlassian Cloud Governance Features
• Audit configuration changes
• Backup automation
• Sandbox automation
• Project archiving
• Access control
• Process and data automation
• Time and bundle new releases
Key Takeaways
• Be deliberate in your evaluation of Atlassian cloud
options and the functionality you need
• Analyze and actively plan your migration to minimize
risk
• Invest in your optimization approach and the
functionality you need to support your business
processes
• Establish a governance foundation to help protect
your investment and minimize costly impacts
• Leverage experts to avoid common (and costly)
challenges
Keep the Conversation Going…
Connect with our
speaker on LinkedIn
Check out Cprime
upcoming webinars,
read our blog,
download
whitepapers/case
studies & more:
cprime.com/resources
Share with us what
topics you are
interested in, ask us
questions or give us
feedback!
learn@cprime.com
FOLLOW US ON SOCIAL MEDIA
Share in the conversation & keep updated on
thought leadership, events & more!
on LinkedIn, Twitter, Facebook, & YouTube
QUESTIONS?
CPRIME.COM | 877.800.5221
THANK YOU
CPRIME.COM | 877.800.5221

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Are you Ready for Growth? Driving Success with Atlassian Cloud

  • 1. ©2022 Cprime, Inc. All rights reserved and no copying without express written permission. CPRIME.COM | 877.800.5221
  • 2. Are you Ready for Growth? Driving Success with Atlassian Cloud
  • 3. Brandon Huff VP, Atlassian Services Cprime Speaker
  • 4. Agenda 01 Small/Medium Business Challenges 02 Atlassian Cloud Overview 03 Atlassian Cloud Migration/Optimization 04 Governance in Atlassian Cloud 05 Keep the Conversation Going / Q&A
  • 5. Why Atlassian Cloud for Small & Medium Businesses Needs & Advantages
  • 6. • Problem seeing the work to be done, progress, or challenges • Lack of people/ability to manage another tool • Not able to scale, shift, pivot, and/or adjust fast enough • Need to meet compliance requirements • … and dozens of other challenges you see everyday Common Small/Medium Business Challenges
  • 7. Lowered Cost • Eliminates expense associated with physically storing and maintaining resources that power the technology Scalability • Accelerates ability to scale quickly and easily Remote Access • Helps teams stay connected regardless of their location Most Small/Medium Businesses are Moving to the Cloud Real-Time Collaboration • Increases productivity by allowing multiple people to access the same data and tools and collaborate in real- time Improved Support • Provides added support on standby—maintenance and support is done by the service provider (NOT your IT team!)
  • 8. Atlassian Works for You as You Grow and Scale • 95% of businesses will be on cloud by 2025 • 83% of Fortune 500 companies use Atlassian tools • 10m+ monthly active users of Atlassian Cloud products • There are 150k+ Atlassian customers in over 190 countries
  • 10. Benefits of Atlassian Cloud SaaS Model Availability/Scalability Latest Releases User Management Security Apps & Extensibility Performance TCO
  • 11. Things to Consider Data Residency Compliance Support / SLAs Functionality Latest Releases System Admin Backend Access
  • 13. Feature Comparisons – Standard vs. Premium Feature Standard Premium User Limit Up to 20,000 users Up to 20,000 users Storage 250 GB Unlimited Support 9–5 Standard Support 24/7 Premium Support Uptime SLA Does not include uptime guarantees or SLAs Yes - 99.9% Automation Single Project Unlimited Global and multi-project automation 500 executions per month 1,000 executions per user per month (combined) Advanced Roadmaps Basic Advanced Project Archiving Releases Tracks Data Residency Admin Insights IP Allowlisting Sandbox
  • 14. Who Is It For? Tier Common Team Profile When to Consider Upgrading Standard • Small to medium sized organizations • 500 - 1,000 users • Individual teams usually in one discipline (IT) that don't need the complexity or cost of the other offerings • Need more storage • Need more uptime • Need more support • Need more automation • Need audit tracking/monitoring • Need a sandbox (coming soon) Premium • Medium to large sized organizations • 1,000 - 5,000 users • Blended teams and multiple disciplines (IT, Operations, Marketing) looking for industry standard support, uptime, and functionality in one hosted solution • Need more support • Need more uptime (with financial backing) • Need data residency controls • Need to be able to bundle releases
  • 15. Migration Considerations For a Successful Cloud Migration
  • 16. 16 Key Elements of a Successful Migration Data Migration • Optimize configuration for target destination • Improve on current configuration issues and performance • Adjust configuration to improve visibility, traceability, and data consistently to report and/or scale • Enforce best practices of solution capabilities • Ensure proper foundation is laid for growth and scalability Optimization and Governance Optimize Configuration • Source and Target Data Analysis (Not needed with impact analysis) • Target System Setup and Data Mapping • Data Extraction from Source • Data transformation for Target import • Data Load to Target • Validation and Acceptance • Post Migration Support • Integrations Transformation and Adoption Ongoing Support • Ongoing administrative support • Ongoing configuration support • Governance • Auditing/Monitoring • Process alignment for tool configuration • Role based Training • Administrative and governance training • Enablement workshops • Technical coaching • Execution Support • SME enablement Lift and Shift Data Improve Efficiency Sustainment
  • 17. • Business requirements & objectives • System & add-on compatibility • Core and custom feature gap analysis • User management • Integrations • Data portability • Migration methods & options • Timelines & project plan Migration Impact Analysis
  • 18. Common Migration Challenges Things to consider: • Custom data migration • User migration • Integrations • Consolidations • Cloud migration assistants Data Migration User Migration Consolidations Integrations
  • 20. Atlassian Suite Pros & Cons The good (and the bad) about the Atlassian ecosystem is its flexibility: Highly configurable Easy to stand up Costly & disruptive to rearchitect Governance is critical
  • 21. Why Optimize? Reduce complexity Add Complexity introduces opportunities for issues and challenges as well as impacts the ability for usage across the greater organization Reduce cost of management & maintenance Some of the greatest costs associated with the Atlassian Ecosystem come with the cost of overhead and management – simplify to reduce the need for staff to just help manage the ecosystem Easy to add complexity; difficult to remove it Simplicity significantly reduces both the complexity and cost associated with the management and maintenance of your systems Simplicity is Important Start simply & iteratively enhance
  • 22. Optimization Enables Standardization Enterprise-wide reporting roadmapping, dependencies, & more Strategic architectural planning includes projects, schemes, templates, and access management helping to reduce the time and money associated with rearchitecting later Prevent unintentionally siloing Standardization enables enterprise-wide reporting and reduces the overall cost and complexity of administration and significantly impacts the reliability and quality of reporting Ensure real-time, reliable, on-demand reporting capabilities Simplicity significantly reduces both the complexity and cost associated with the management and maintenance of your systems Why Standardization is Important Getting the most out of Jira
  • 23. What to Optimize? Project standards Architecture should be consistent - impacts to on-demand reliable, real-time, reporting Schemes / templates Schemes & templates help manage the system – impacts to total cost of ownership, overhead, management Impacts to ecosystem Evaluation of impacts to ecosystem are critical – without this you can inadvertently silo an organization or negatively impact other areas Strategic Architectural Design is Key Ensuring you get out of it what you bought it for
  • 24. Keys to Optimization Success Strategic Architectural Planning Standardization enables enterprise-wide reporting and reduces the overall cost and complexity of administration and significantly impacts the reliability and quality of reporting Standardization Standardization enables enterprise-wide reporting and reduces the overall cost and complexity of administration and significantly impacts the reliability and quality of reporting Simplicity Simplicity significantly reduces both the complexity and cost associated with the management and maintenance of your systems 3 Keys to an Optimized Configuration Balancing customization with cost
  • 26. Governance Matters Mitigate risk & maintain compliance Ensure data integrity & improve data quality Set, maintain & educate on standards & best practices Evaluate impact & manage changes to the ecosystem Maintain health & long-term continuity while reducing ownership cost A Robust Governance Framework is Critical to Protect Your Ecosystem
  • 32. Ensure Compliance of your Investment Maintaining Your Atlassian Ecosystem Regular updates to policies and standards Custom dashboards and reports to identify compliance risks Clean up and maintain your instances (Leverage admin insights, scheduled releases, and project archiving) Manage human risk (Training, enablement, imbedded Governance Team Members)
  • 33. Atlassian Cloud Governance Features • Audit configuration changes • Backup automation • Sandbox automation • Project archiving • Access control • Process and data automation • Time and bundle new releases
  • 34. Key Takeaways • Be deliberate in your evaluation of Atlassian cloud options and the functionality you need • Analyze and actively plan your migration to minimize risk • Invest in your optimization approach and the functionality you need to support your business processes • Establish a governance foundation to help protect your investment and minimize costly impacts • Leverage experts to avoid common (and costly) challenges
  • 35. Keep the Conversation Going… Connect with our speaker on LinkedIn Check out Cprime upcoming webinars, read our blog, download whitepapers/case studies & more: cprime.com/resources Share with us what topics you are interested in, ask us questions or give us feedback! learn@cprime.com
  • 36. FOLLOW US ON SOCIAL MEDIA Share in the conversation & keep updated on thought leadership, events & more! on LinkedIn, Twitter, Facebook, & YouTube
  • 37. QUESTIONS? CPRIME.COM | 877.800.5221 THANK YOU CPRIME.COM | 877.800.5221