Explained how a robust computerized maintenance management system such as Instanta CMMS by www.sysservesolutions.com can improve your facility management activites. With Instanta CMMS you can: Provide a simple online interface for end users to submit maintenance requests. Easily create, assign, cost, and monitor work orders. Objectively appraise vendors & technicians performance using criteria such as SLA compliance, job satisfaction rating and frequency of repeated jobs. Track facilities and assets maintenance history and cost. Receive automated reminders for planned preventive and predictive maintenance. Perform stock inventory, track material usage and reorder levels. Receive and track end user feedbacks and job satisfaction ratings. Easily collaborate with all stakeholders via SMS and Email. Visit www. sysservesolutions.com to request demo.

1. fmtalk360.com
IMPROVING
FACILITY
MANAGEMENT
PROCESS WITH
ROBUST
CMMS/CAFM

2. fmtalk360.com
Presentation Logistics
• Polls will be used throughout the Webinar
• Q&A at the end of the presentation
• PowerPoint & Recorded Webinar will be available online via
FMTalk360 Website (www.fmtalk360.com)
• Your Participation is Greatly Appreciated!

3. fmtalk360.com
SPONSORS

4. fmtalk360.com
PRESENTER BIO
CO-FOUNDER AND ED OPERATIONS SYSSERVE SOLUTIONS LIMITED.
Johnson is an Information Technology professional with over 12 years experience in Project
management, system analysis, design & administration, IT project and service management.
He has managed multiple deployments of CAFM/CMMS solutions for both commercial and
residential facilities.
Prior to SysServe Solutions, Johnson was involved in the design and deployment of various
technology solutions for the Nigeria Customs Modernization project nationwide, which
includes solutions from Microsoft, HP, Oracle Cisco and Redhat.
He has a host of vendor certifications which includes:
•Microsoft Certified Technical Specialist (MCTS)
•Certified Information System Auditor (CISA)
•IT Service Management (ITIL V3)
•Oracle Certified Professional (OCP) and
• Comptia Linux+.

5. fmtalk360.com
Theme
• Define CMMS
• Explore the key components of CMMS
• Benefits of implementing a CMMS
• Things to consider before implementing a CMMS

6. fmtalk360.com
Background InformationFacility Management can be categorized into two distinct functions:
• Technical functions: Includes repairs, inspections and other maintenance
activities
• Administrative functions: Includes activities such as:
Documentation
Scheduling
Communication and collaboration (Team work)
Resource coordination and assignment (Vendor, technicians and )
Defining Strategies, plans, procedures and HSE considerations
Reporting
• More than 50% of facility managers time are spent on these administrative

7. fmtalk360.com
Background information
• Computerized maintenance management system are software
packages designed to improve the day to day administrative
functions involved in facility management.
• With a CMMS you can easily track the location, usage,
maintenance activities and operational costs of managed facilities
and assets.
• CMMS provides tools to record, schedule, assign, communicate
and monitor all facilities management activities, for quick and
easy report generation for management decision making.
What is CMMS

8. fmtalk360.com
Key Components of CMMS

9. fmtalk360.com
Helpdesk
Maintaining seamless end user communication and feedback system is
paramount to achieving service excellence in facilities management
CMMS makes it easy for you to:
• Give your end users a simple mobile and web interface for work request
submission
• Communicate work order progress to end user
• Inform end user of service interruptions due to maintenance
• Send general announcements
• Receive end user satisfaction rating and feedback
Key components of CMMS

10. fmtalk360.com
Work Order Management
Key components of CMMS

11. fmtalk360.com
Preventive Maintenance
FM strategies must be aimed at moving maintenance activities from:
Crisis mode to planning mode
Reactive to proactive
Disruptive to predictive
CMMS lets you achieve these by enabling you to:
Easily schedule routine activities such as inspections, servicing,
testing etc.
Receive automated reminders close to the due date
• Advanced CMMS supports predictive and condition based
maintenance (IOT and sensors)
Key components of CMMS

12. fmtalk360.com
Vendor and Technician Management
With CMMS it is very easy to:
• Confirm technician availability
• Assign technician or vendor to a work order.
• Keep technician and vendors informed through automated alerts
• Generate job completion form for closed work orders
• Track vendors work order and payment history
• Objectively appraise vendors and technician performance using criteria such
as:
Frequency of reopened work order
Response and average resolution time
End user satisfaction ratings and feedback
Key components of CMMS

13. fmtalk360.com
Asset and Inventory Management
Asset Management
• Central database for all your assets, including details such as asset tag, serial
number, location, manufacturer, model, warranty information, supplier,
purchase price & date.
• Track assets and facilities maintenance history and maintenance cost.
• Easily locate spare-parts required for asset maintenance.
Inventory Control
• Monitor stock usage and set re-order level, then you receive an automated
stock re-order notification.
• Better manage stock requests and transfers.
Key components of CMMS

14. fmtalk360.com
Invoice and Payment Tracking
Create and send invoices and track payments for:
• Work order
• Service charge
• Utility Bills
Key components of CMMS

15. fmtalk360.com
REPORTING AND ANALYTICS
Source: http://thebuiltenvironment.ca/asset-lifecycle-and-maintenance/getting-information-from-fm-systems

16. fmtalk360.com
BENEFITS
• Cost reduction
• Paper cost: printing, handling, filing, storing, retrieving
• Personnel cost: Free up personnel time spent on administrative functions
• Reduction in reactive maintenance due to functional PPM program
• Minimize equipment breakdown
• Extend asset life
• Streamline operations
• Reduce inventory fraud
• Gain better insight for decision making

17. fmtalk360.com
Easy to use, customizable and robust web based applications suite for:
• Facility Management
• Asset and Inventory Management
• Property Management
• Fleet Management
To request for demonstration: visit www.sysservesolutions.com Or
call +234-12914837
Web: www.sysservesolutions.com
LinkedIn: https://www.linkedin.com/company/sysserve-solutions-limited
Twitter: https://twitter.com/sysserve