Artificial intelligence is poised to be the next major innovation that companies should stay on top of.
BIMA hosted a very special Breakfast Briefing with our new BIMA Ai Think Tank to explore how Ai can start to transform your business.
27. What’s been the biggest breakthrough in Ai
over the last year and what impact is it
having in the real-world?
28. What are some of the biggest myths you've
seen over the last year? Can you think of
examples where science fiction is getting
close to reality?
29. We live in a world where customers increasingly expect
an immediate response to their queries, and demand 1:1
conversations with service companies. Gartner predicts
that by 2020, 85% of customer interactions will be
managed by Ai, how does that make you feel? How will
Ai change the customer experience?
30. How many of you, in the room today, would be
happy to be driven by a self-driving car tomorrow?
31. What are some of the major hurdles that AI
still needs to overcome in the next 10 years?
32. According to a recent study by Conversica, the vast
majority of companies fail to follow up with 1/3 of their
interested leads or customer support queries, if Ai starts
to take some of the strain here, that can only be a good
thing. But do you think it becomes a problem if Ai can
predict what we're going to do?