Brian Moyo presented on strategies for ICT policy review in Zimbabwe. He has experience in telecoms, renewable energy, and infrastructure. He proposed using a business model canvas to review projects. The key problem is a lack of connectivity and services in rural areas. His solution was a holistic approach combining technologies like VSAT satellites, solar power, and radio networks to connect schools and clinics across provinces. This would provide internet access, e-learning, and telemedicine. Barriers like poor infrastructure could be overcome through innovative solutions. The way forward is to drive unified service delivery in education through consistent programs and technology.
Providing Access to Healthcare in Rural Zimbabwe Through Telemedicine
1. By ZIE Applicant
Brian Moyo
Mukwedeya
ZICT Consultative Meeting :
Strategy and Plenary Session on Policy
Review in ICT’s and Related Fields
DATE: 05/09/2018
2. 2
Introduction
Education and Background:
• Brian Moyo Mukwedeya is a Post Independent Scholar who attended and
graduated in a UK Engineering Programme in Electrical and Electronic
Engineering graduating in 1984.
• Most of his experience has been gained in various fields mainly Telecoms the
Build Environment , Renewable Energy and Rail Infrastructure completes his
overall experience in these technical fields coupled by a strong Project
Management and Financial management background and skills set.
Response to Pitch as a Contribution to the Event
• The key presentation areas in the time given we be limited to: 1. Example of a
Business Model Canvas, 2. Problem, 3. Policy Review 4. Relationships (Industry)
and dependencies.
Key Result Areas & Conclusions
• Points requiring / worthy noting
• Lessons Learnt and Way Forward
3. 3
INNOVATION AND STRATEGIES COMBINED
MORAN is Infrastructure built to allow the 3 MNO’s to Share
the same facility (Multi Operator Radio Network)
USF budget funds are used
Is this a Policy shift?
Who are the main Beneficiaries?
4. 4
IS IT NECESSARY TO CARRY OUT A PILOT
PROJECT
• WHAT IS A PILOT PROJECT AND HOW BIG SHOULD IT BE?
Who Should Be Involved?
What Process Should Be Followed?
Who should Benefit?, What are the Risks?
• IS IT SUSTAINABLE?
• CAN THE PROJECT BE REPLICATED?
The Pilot Project is key in monitoring and verification process to
provide answers to the questions above.
6. 6
Business Model Canvas
How to create a concept or review a project by working with the canvas:
• Define and write down the key elements
• One bullet per idea for brain storming
• All Project Objectives Written in keywords
• Understandable to all stakeholders
• Each element is key to the business model
• Underlying assumptions are described
• Metrics are defined for Policy Review
• Hypotheses is validated using a
Consultative Process, Public Hearing ,
Seminar, Plenary Sessions etc
Key
partners
Key
activities
Key
resources
Value
Proposition
Customer
relationships
Channels
Customer
Segments
Cost Structure Revenue Streams
8. 8
The Problem Statement
THE MODUS “MANTRA”
A Problem statement should not be about your organization’s project challenges. It’s
about understanding the problems of your beneficiaries.
• There is an underlining relationship across different industries and social sectors.
Example For Education, the important of Energy Supply , Communications and
Health play a pivotal role in Primary and Secondary Curriculum in Rural Areas.
• Policy should focus on the beneficiary’s needs.
• Stakeholders should show understanding of the problem at the local level.
• Implementers (Entities and Players) must link its work to the global trends.
• Create the necessary foundation and background to prepare the Policy makers to
understand and appreciate their clear role in enjoying the success or failure of the
initiative relative to the agreed resolutions.
9. 9
A few months ago, the Minister of ICT and Cyber
Security, Mr Supa Mandiwanzira introduced a POTRAZ
backed telemedicine Pilot Program at the official opening
of a Community Information Centre and Training Facility
a few months ago in Nyanga.Twelve clinics from the area,
two District hospitals, Mutare Provincial Hospital and the
Parirenyatwa Group of Hospitals are the first medical
facilities attached to the initiative which aims to give
people in rural and remote areas access to the country’s
finest specialists using Internet connectivity.
According to a 2012 document, The Role of Telehealth in an Evolving Healthcare Environment,
telemedicine drives volume, increases quality of care, and reduces cost by reducing
readmissions and unnecessary emergency department visits for rural communities. When fully
implemented, the pilot allows specialists stationed at Nyanga and Mutambara district hospitals,
Mutare Provincial Hospital and Parirenyatwa to visit rural patients virtually, improving access to
healthcare as well as offering a wide range of specialty care to rural communities via
telemedicine.
The beneficiary rural clinics are Mt Mellaray, Nyafaro, Ngorima, Nyahode, Nyanyadzi,
Chakohwa, Avila, Fombe, Nyatate, Muchadziya, Tombo and Chimanimani clinics.
TELEMEDICINE INITIATIVE
10. 10
Key Population Demographics
With a land area of approximately 390,757km2 and an estimated population of 12,973,808 as
per the 2012 national census, the country’s overall population density is estimated at 33
persons/km2. Harare, with the highest proportion of the population, has the highest population
density at 2,406 persons/km2 followed by Bulawayo (1,369 persons/km2). The remainder
of the provinces are sparsely populated with non registering a population density of
more than 50 persons/km2.
These are ranked as follows:
Harare: 2,406 persons/km2
Bulawayo: 1,369 persons /km2
3) Mincaland 48 person’s /km2 , 4) Mashonaland Central: 41 persons /km2 ,
5) Mashonaland East: 41 persons /km2 ,6) Midlands: 33 persons/km2 , 7) Masvingo:
26 persons/km2 8) Mashonaland West: 25 persons /km2 , 9) Matabeleland South:
13 persons /km2 10)Matabeleland North: 10 persons/km2
Land use in these last seven provinces is primarily rural, farming, and wildlife conservatories
and it these markets – along with government ministries and departments, cellular mobile
operators, miners, and ICT based companies – that is where new innovations in technology
and services should be targeted with the specialised packages.
11. 11
3. Problem Statement: Template
Brief Highlights from the
ZIMSTAT Education Report 2013
The number of primary schools
increased from 4 578 in 2001 to
5 753 in 2012
Primary education enrolment
figures increased from 2,4 million
in 2004 to 2,7 million pupils in
2012, an increase of 13%
The majority of primary schools,
about 76 percent, are owned by
rural district councils.
Rural district councils owned 1
669 schools, which constituted
about 72 percent of the total
number of secondary schools in
Zimbabwe.
In 2012 there were 74355
teachers of whom 55 percent were
female.
Churches/missions owned about
13 percent while the Government
owned about nine percent
The introduction of eLearning in Zimbabwe’s
Primary and Secondary Education has gone
through many phases, starting with the former
president, R. G. Mugabe’s initiative, from as
early as year 2000, where he donated a lot of
computers to schools. During that period to
2010, more than 1,000 schools benefited from
this programme that saw in excess of 8,000
desktop PCs distributed to Public Schools.
Having realized the little impact that
Computers had on education outcomes,
government through the Ministry of ICT
initiated a Lab per school project that was
named the Presidential eLearning Programme.
This programme focused on increasing the
ICTs that were being availed to students for
teaching and learning and also introduced the
use of Digital Content to teach core subjects
such as Math, English, and Science. A model
project was launched at Chogugudza School
In Domboshava and others.
13. 13
Solution Statement
Policy Review and Relationships that exist in Industries and these resultant
Dependencies should be Monitored and Evaluated as a continuous process.
• Nothing is cast in Stone. Effort should be made to Focus on how you solve the
beneficiaries’ problem, not on how the technology should work .
• The beneficiary is looking at a Holistic Solution and anything else that is their point
of view. When a computer is donated it should also have internet reliable power, If
these facilities are not present, they should be provided as part of execution.
• These Facilities or Items may come from different Institutions or programmes.
• What is important is for the Engineers, who are the custodians and Project
Managers to ensure such Project succeed or highlight all the shortcoming needed
to unplug these gaps or set up new ways to achieve the same goals.
• The innovation capacity of Companies like ZODSAT, EDUMATE and LINKONLINE
are geared to leverage on overcoming such problems and provide viable solutions
using a different and consolidated business models.
14. 14
Solution: Example 1
E – Learning Connected Schools using VSAT’s and Other Technologies is a
long term government programme to enable the availability of internet , web
presence and e-learning enabled curriculum to include the use of customised tablets
and PC’s for the Students as well as integrated School management systems for
administration.
Last year, the first phase of the project was awarded to 3 institutions namely,
ZarNET (1,300 schools), eLearning Solutions (2,000), and TelOne (3,000) for a total
of 6,300 schools. Of the three, ZarNET, has benefited from sponsorship received
from POTRAZ through a joint mission facilitated by the Ministry of ICT and Cyber
Security and the Ministry of Primary and Secondary Education, is the only one to
have made any reasonable traction with half their installations already done. Issues
of Foreign current remain as a stumbling block for the project to commence
smoothly for the other two nominated Implementers.
E-Government:
• This is still at infancy level and should see greater improvement in service delivery
through execution of the much advocated provincial devolution process.
15. 15
MORAN MODEL
POTRAZ levies Mobile Network Operators (MNOs) 1,5 percent of their gross revenue annually
and pools these resources into the Universal Services Fund (USF). This, in turn, is then used
to develop telecoms infrastructure in areas considered economically unviable by operators. In
a recent study commissioned by the regulatory authority, POTRAZ established that 314 wards,
hosting 354,000 households and a total population of 2 million people, had no access to basic
telecommunication services, let alone the internet. Furthermore, a corresponding network
planning exercise for coverage extension established that about 250 new rural sites were
required to achieve full population coverage.
It is on the back of this need that the regulator plans to build 250 base stations under a Multi-
Operator Radio Network (MORAN) extension project this year with the infrastructure providing
2G and 3G services. Although POTRAZ intends to provide microwave backhaul for the project,
it has been proven that VSAT satellite backhaul is more cost effective for providing backhaul in
rural communities
In addition to the significant cost savings, satellite infrastructure is portable and can therefore
be reused wherever it's needed, while the time to market is significantly shorter. New market
entrants like ZODSAT will promote the use of its VSAT satellite backhaul services as opposed
to the more costly, terrestrial and macro base station infrastructure in terms of Capex outlay
only.
16. 16
FIVE (5) OBSTACLES IDENTIFIED THAT CAN BE
OVERCOME
1. Poor Access Roads………...…..VSAT’s and other Radio Systems are easier to
install since they are light weight and have smaller
footprints
2. Lower Populations………………Choose the appropriate technologies to service
3. Poor Telecoms Infrastructure…..Install VSAT’s and other Radio Systems
4. Lack of Water………………........Install alternative solar powered Pumps
5. Poor Electricity Supply…………. Install Smaller Micro Decentralised Solar PV plants
17. 17
Key Result Areas and Conclusion
From the presentation the thrust should be clear that the Idea of Advocacy for
Holistic Measures should not be understated by following :
• International Best practice
• Holistic Solutions, consolidated business models and All in One Solutions
• Innovation for Health Education and Economic Growth through establishing an
independent committee made up of local
volunteer experts or think tank.
Formulate a Strategic Plan
Defined a clear Business Model
Measure Impact in Education , Health and Social
Development
Provide ANYWHERE Unified Product Delivery in Education
(Power, Internet Connectivity, Computing Devices and e-
Services)
19. 19
Validating The Business Stage: Example ZODSAT
as a VNO/Wireless ISP Upstart
• Review business cases in view of innovation
• Advocacy
• Executing Pillars that support the institution of new Policies
R
Description Details Measure of success By whom By when What cost Done?
IP Business
Model
Planned VSAT Proof of
Concept & Pre-Feasibility
ZODSAT 15th
November
Confidential No
Technology VNO
Onboarding
Process
New Satellite in
Commercial Use
ZODSAT
Plus
partner
17th
October
$15 000 Yes
Regulation
and legal
Licensed ASN Application Pending ZODSAT
and
AFRINIC
24th
September
$ 5 500 Yes
Design &
Prototype
Proof of
Concept
Minimum 4 Trial sites ZODSAT Next 2
Months
Confidential No
Market Network
Launch scale
VSAT Kits Ordered
Education Computer and
Tablet Samples Available
ZODSAT In Progress Confidential No
Operating /
Trading
Consistent
Revenue
Feasibility Studies In Progress
20. 20
WAY FORWARD
• UNILERAL PROGRAMMES – where you have come from (past)
• FUTURE TO DRIVE TOWARDS SINGULARITY
“Bringing Internet to
the young Generation
through Education,
ANYWAY
EVERYWHERE”
“Use of Desktop
and Tablets for
computing”
Problem statement is not about your organization’s problems. It’s about the problems of your beneficiaries.
First, recognize that this is a big problem and beyond the geographic scope you are currently working in. This sets up the idea that your solution is scalable and that you are aware of that potential. Second, give some relevant statistics or other supporting facts. This can be data from other sources, as long as they are credible. You don’t have to cite sources, but do be sure that you have them in case someone asks. Third, give some background information that makes the case for why your solution is needed. The goal here isn’t to criticize your competitors, but to begin to show why a different solution is needed.