During October 2010, BoxTone conducted a series of three large scale webinars on “Securing & Managing iPad at the Point of Use.”
The more than 1200 attendees represented wide cross-section of industries including 50 of Fortune 100 and wide cross-section of business & IT roles including 10% executives.
Watch this slideshare to see the amazing polling results about the rapid update of iPad in the enterprise ... faster than any technology wave in memory!
Unblocking The Main Thread Solving ANRs and Frozen Frames
BoxTone iPad in the Enterprise Industry Polling Analysis
1. BoxTone Series
Securing & Managing iPad at the Point of Use
November 2010
Polling Summary & Analysis
During October 2010, BoxTone conducted a series of
three large scale webinars on “Securing & Managing
iPad at the Point of Use.” The more than 1200
attendees represented wide cross-section of industries
including 50 of Fortune 100 and wide cross-section of
business & IT roles including 10% executives. Via an
interactive polling feature, BoxTone gathered
significant data on the rapid adoption trends of
iPad & other iOS devices in the enterprise.
2. iPad Rapid Adoption in the Enterprise
iPad in Business
iPad in Retail
iPad in Healthcare
iPad in Government
3. Attendee Demographics
1200 Webinar Attendees
1500+
68%
500-1500
16%
<500
16%
How many employees in your organization?
More than 2/3 of the organizations were large in size (>1500 employees) indicating the importance
of iPad in the large enterprise. Detailed analysis shows that 50% of the Fortune 100 and 30% of the
Fortune 500 were represented, further stressing the importance of iPad in the largest enterprises.
n=1200
50% of Fortune 100
30% of Fortune 500
4. Attendee Demographics
1200 Webinar Attendees
Engineering/
Architecture
37%
Help Desk/Desktop
Support
18%
Messaging/
Mobility
Operations
4%
Non IT including
Line of Business
22%
Security/
Compliance
19%
What is your role at your organization?
The attendee roles were led by Architecture teams, then relatively balanced across Security,
Support and non-IT roles, revealing the impact of iOS mobilization across the enterprise. The
dominant Architecture role indicates the strategic nature of the iPad decision and the significant
attendance of non-IT roles shows strong interest from line of business (LOB).
N=1200
5. 38
37
21
32
CEO/President
CIO
CTO
VP
Analysis of Executive Roles
Attendee Demographics
1200 Webinar Attendees
Further analysis of Titles and Roles shows very high degree of interest in the C-Suite and
executive tiers, with 128 (or 11%) of attendees listing an executive-level title. This further
indicates both the strategic nature of the iPad opportunity and the line of business drivers.
n=1200
6. 28%
15%
15%
15%
27%
Immediately
Next 3 months
Next 6 months
Next 12 Months
Not sure
What is the expected timeframe for your
iPad & iOS device pilot or deployment?
Impressively more than a quarter of all organizations expect to deploy iOS devices
immediately and overall 2/3 of respondents (73%) expect to deploy within the next year,
revealing substantial demand for and very rapid adoption of iPad in the enterprise.
n=1200
7. 37%
24%
14%
25%
0-10 percent
10-20 percent
20-30 percent
More than 30 percent
Over the next 12 months, how fast is your
iPad & iOS device deployment expected to grow?
Impressively a nearly forty percent of all organizations responding expect to grow iOS
deployments by more than 20 percent rate & nearly a quarter expect to grow more than 30
percent rate, further reinforcing the rapid uptake and expansion of iPad in the enterprise.
n=1200
8. 75%
53%
51%
39%
36%
Process for secure configuration and deployment
Deploying & managing approved apps
Ensuring mobility is auditable & compliant
Identifying rogue/unauthorized devices
Readying Help Desk for support calls
What management challenges do you anticipate as you
roll out iPads & iOS devices? (select up to 3)
Overall security & deployment were identified as the top management challenges, and
the selection of ‘mobile application deployment & management’ as second most
important indicates a focus on the iPad as an application delivery platform.
n=1200
9. Mobile Applications
20% 80% by 2013
5 20 by 2013
1 3 by 2013
Mobilizing the Enterprise
Mobile Users
Mobile Devices
Mobile Platforms
First Wave Mobility Second Wave Mobility
BoxTone
Mobile Service
Management
for SmartDevices
1 5 by 2013
10. Simplifying Mobile Management in a
Complex World
BoxTone Mobile Service Management
provides a single point of control to
proactively manage the entire mobile
lifecycle for today and the future
11. The Technology Adoption Lifecycle (TALC) – Mobile Edition
Securely Connect
& Configure
Support
& Scale
Operate &
Optimize
Full Mobilization
& Productivity
BoxTone Simplifies & Automates the TALC So That an Enterprise
Can Mobilize Rapidly & Predictably
12. BoxTone The Company
• Automated Software for Proactive Mobile Service Management
– Delivers a single unified mobile management console to proactively support
the entire mobile lifecycle across all mobile users, devices, platforms & apps
– Enables enterprise IT to continuously deliver secure and optimal mobile
performance at lowest cost and risk
• Background
– Founded 2005
– Based in Columbia, MD
• Proven
– +625,000 Mobile Users Under Management
– +275 Active Customers Globally
– +89 in Global 1000 with 1 in 3 of Fortune 100
– Customer sizes 60 to +60,000 User Deployments
– Strategic Partner with All Major MSP’s & Carriers
– 98% Satisfaction & Renewal Rates
The Industry Standard
• 1 in 3 of Fortune 100
• 6 of Top 10 Healthcare &
Pharma
• 4 of Top 5 US Banks
• 3 of Top 5 Fed. Agencies
• 3 of Top 5 AMLAW 100
• 8 of Top 10 MSPs/SIs
Notas do Editor
Tenet Health
Adventist Health
Genesys Health
HCA
United Heath
Health First
MedStar Health
WellStar Health
DaVita
Hallmark Health
Kaiser Permanente
VA
Mayo Clinic
USArmy Medical
Cleveland Clinic
Spectrum Health
Memorial Sloan-Kettering
St. Joesephs
Boston Medical
UPMC
Aetna
Ascencion Health
US Navy
DISA/DOD
Cedars-Sinai Medical
LibertyHealth
McKesson
-----------------
Panasonic
Motion
Siemens
Microsoft
Dell
GE Healthcare
AT&T
Sprint
VZW
EMC
Motorola
Cisco
Intel
Deloitte
Movero
Varian Medical
VMWare
Infosys
Microstrategy
Misys
Enterasys
Intuit
IBM
Unisys
Lockheed
3M
CDW healthcare
Covidien
Microsoft
Surgical Informaiton Systems
Varian
[Using the M strategy, we are now at the first peak, pulling the story up to the umbrella MSM value proposition.]
We’ve found the path to help you transition from Chaos to Control and we call it MSM.
In our experience working with more than 250 customers managing more than 550,000 devices, we found that What is needed is an organizing principle and framework to bring this all together. Mobile Service management or MSM is this framework, which brings together best practices of IT service management with mobile management. After all, you are not just connecting a bunch of devices to the enterprise, you are delivering a series of mobile services to your users and they will hold you responsible for delivering good service.
MSM leverages a Single Unified Mobile Management Console to span all those vectors we saw on the last slide, and more…
Mobile Users: growing by the hundreds and thousands across all departments, including EL and CL
Mobile Devices: with their multiple OS requiring enterprise security and inventory tracking control, more than just MDM
Mobile Platforms: these are connectivity platform solutions like blackBerry, ActiveSync for Exchange, Good technology and now iPhone 4 MDM capabilities.
Mobile carriers: where expense is one of the top growing concerns and service quality is critical.
Mobile applications: from email to CRM/SFA to Custom apps, from internal use to client and customer-facing.
Only Boxtone MSM delivers in the single point of control you and your organization needs to proactively manage the entire mobile lifecycle for today and the future. Only Boxtone has the patented automation, mobile analytics, and embedded best practices to give you complete control of mobility.
And because the only constant we have is change, this MSM framework gives you the confidence that as the technology evolves, BoxTone will be there and MSM will add into it’s umbrella whatever comes next.
Payoff BlueBox: We bring it all together for you in one place so that you can deliver the service and support your management and your mobile users demand. And so your teams can continuously deliver optimal mobile performance and a high quality end user experience at lowest cost and risk.
There you have it. Today in this first call we walked through Proactive Mobile Service Management… the path for you to delivering mobility as a Tier 1 enterprise service.
Mobilizing the business demands that IT extends beyond MDM to address the entire mobile service lifecycle
Successful enterprises bootstrap from MDM to address the entire mobile service lifecycle
BoxTone is the industry’s only complete solution trusted by enterprises around the world
Transition: To get to tier 1 service, you will need to address all these areas. And boxTone makes it easy for you…
Quick Company Background
Proactive Mobile Service Management is all we do!
Which perhaps is one of the reasons we do it well!
At this point conversation about BoxTone should be brief and stay focused on the audience (typically mobile admins, mobile managers, VIP support teams) and meeting their needs.
Compelling data to be sure to highlight are the proven stats of 500,000 users, 230 customers, enterprises like you and very high off the charts 98% customer satisfaction and renewal rates.
We’re strategic partners to the mobile ecosystem vendors, carriers, systems management vendors and world’s largest integrators/MSPs.
Payoff BlueBox: Dedicated to Customer Success. Dedicated to Proactive Mobile Service Management as you’ve seen today. And we’re partnered with the other vendors/suppliers that you count on too.