Presentation given @ EBS, IRIS - 08-04-08

1. Integrated Knowledge Management Boris Jaeger, JaegerKM I&C @ EBS, IRIS 08-04-2008 jaegerWM - Web- & Wissensmanagement (Knowledge Management) | Albert-Stehlin Str. 6 | 79365 Rheinhausen | DEUTSCHLAND / GERMANY fon/fax: +49-(0)7643-913880 | mobil: +49-(0)1578-4889138 | mail: info@jaegerWM.de | home: www.jaegerWM.de

2. Overview - Problem - Analysis - Challenge - Solution

3. Problem What is integrated KM? Any Answers?

4. Analysis Systemic view of KM Everything is interrelated!

5. Analysis (cont.) Integrated view of KM

6. Analysis (cont.) Vertical dimension „ hierarchical management / temporal planning level“ - normative / meta level - strategic level - tactical level - operational level Classification

7. Analysis (cont.) Horizontal dimension „ functional structure / learning level “ - traditional functional value chain - terms of learning - degree of collaboration Classification

8. Analysis (cont.) Diagonal dimension „ socio-technical or holistic level “ - lively and unlively organisational parts - human, technology, and (their) organisation - other classifications Classification

9. Analysis (cont.) Content dimension „ Knowledge base <-> KM process + KM instruments “

10. Challenge The challenge of KM To identify a set of appropriate instruments within the KM process in oder to affect the organisational knowledge base efficiently -> direct and indirect intervention The effective way:

11. Challenge (cont.) The challenge of a KM framework / model Looking for interfaces between the elements and parts of KM‘s dimensions; terminology adaption -> choosing and connecting the dots pragmatically This means:

12. Solution Conceptual KM framework / model

13. Solution (cont.) Conceptual KM framework / model Advantage: Utility for Practice and Equipment for Research

14. Thank You! Challenge me! Download: http://www.slideshare.net/borisj/integrated-knowledge-management