This will be useful for the Final Year students for developing their Soft Skills

1. Dr. G.Beulah Mariya,
Assistant Professor of Mathematics,
Bon Secours college for Women,
Thanjavur.

5. Most organizations require that those who work in them have
certain abilities that allow them to do their jobs effectively.
For example, photographers must understand how different
camera settings and lighting affect the picture they are
taking, and computer programmers need to know how to use
Programming languages. These abilities are known as hard or
technical skills

6. •Soft skills are the personal character traits or
qualities each of us has.
•They make us who we are, generally
encompassing our attitudes, habits and how we
interact with other people.
• Soft skills refer to a person’s ability to relate to
others, to get him/her and others organised, to
communicate in written, spoken or other forms.

7. “These are the abilities for adaptive and positive
behaviour that enable individuals to deal with the
demands and challenges of everyday life.”
“A behaviour change or behaviour development
approach designed to address a balance of three
areas: knowledge, attitude and skills.”
-World Health Organisation
-UNICEF

8. Soft skills allow us to effectively and efficiently
use our technical skills and knowledge.
They improve the way we interact with our
bosses, co-workers and customers/clients.
They permit us to get our work done on time.
They influence how we feel about our jobs and
how others perceive us.

11. WHAT IS PERSONALITY?
Personality is the way we look, feel and behave. It is
the totality of a person’s being – not merely the
external appearance but also various other traits.
Character traits:
Integrity: a person’s honesty in dealing with others, loyalty
to one’s beliefs, value systems etc.
Acceptance: by others who come into contact with a person,
and recognizing and accepting them as a whole.
Discipline: refers to a person’s disciplined approach to life
and work.
Dedication: refers to the commitment a person shows
towards the achievement of individual as well as group goals.

12. Behavioural traits:
 Interpersonal skills: the way a person develops and sustains
interpersonal relations with– bosses, co-workers, fellow
students, customers/clients, suppliers, private and
government organisations.
 Communication skills: refer to the effective way a person
communicates with others through various channels –
writing, speaking, listening, and using positive body language.
 Leadership qualities: refer to the qualities which help a
person behave in a leadership position – getting work done
willingly, exercising participative leadership style, and be a
role model by setting example.
 Team management: refers to the effectiveness with which a
person demonstrates ability to build and manage team in
order to achieve the desired goals and objectives.
 Stress management: the quality of keeping cool in stressful
circumstances, identifying the factors causing stress, and
finding solutions to reduce – if not eliminate altogether – the
stressors.

13. Attitudes:
 Positive attitude: be able to have a positive attitude even in the
face of difficulties and impossible situations, and be willing to try
out ideas in the face of obstacles and hardships.
 Win/Win situation: be able to negotiate and bring around
the other person to an acceptable solution to a problem – thus
creating a win/win situation for both the parties.
Keep the end in mind: be able to focus on the ultimate end
(goal) in mind bypassing the various problems that may crop up
on the way.
 Synergize: be able to combine or work together in order to be
more effective, or to make things or people do this.

15. ELEMENTS OF PERSONALITY DEVELOPMENT
The following elements are crucial to the development
of personality:
 Self-awareness;
 Goal setting;
 Creativity;
 Innovation;
 Human Values.

19. SWOT ANALYSIS
SWOT is the acronym for ‘Strengths, Weaknesses, Opportunities
and Threats.’ It is in effect a distillation of all the steps and
considerations that should be taken to know about your own self
and take appropriate measures.
STRENGTHS
Answer these questions about yourself:
What are the professional qualifications I have that
make me stand out from others?
What are my outstanding skills?
What do others think about my strengths?
WEAKNESSES
List your weaknesses. (You may consult a close friend or a family
member about them.):
Do I have some undesirable habits?
What do others think of my weaknesses?

20. OPPORTUNITIES
Think of the opportunities that are available and you can make use of:
What technology and/or new knowledge can I use for
improvement in my skills?
What new skills can give me a competitive advantage over
others?
THREATS
There are likely to be a number of threats that may pose obstacles to
your progress. List them:
Is someone doing better than me?
Are new technologies threatening my progress?
Are my personal traits preventing me from achieving my
targets?
What are the obstacles I am facing?

26. According to Dorothy Lee (1959),
“We can speak about human values, but we cannot know it
directly.
We infer value through its expression in behavior.”
According to M. Haralambos,
“A value is a belief that something is good and
desirable”.
According to I. J. Lehner and N.J. Kube, “Values are an
integral part of the personal philosophy of life by which
we generally mean the system of values by which we
live.

27. Personal values: such as honesty, courage, self-
reliance, hygiene, maturity of thought, dignity of
labour, courtesy, loyalty etc.
Community values: such as service, justice,
sharing, team-spirit, non-violence etc.
Social values: such as cooperation,
concern for others, sense of social
responsibility, secularism etc

29. Here are some examples of core values
• Dependability.
• Reliability.
• Loyalty.
• Commitment.
• Open-mindedness.
• Consistency.
• Honesty.
• Efficiency.

30. Formation of values
 Formation of values are learned and acquired primarily
through experiences with people and institutions.
 Parents, for example, will have substantial influence on
their children's values. A parent's reaction to everyday
events demonstrates what is good and bad, acceptable and
unacceptable and important and unimportant. Values are
also taught and reinforced in schools, religious
organizations, and social groups.
 Cultural mores have influence of the formation of values.
Basic convictions of what is good or bad are derived from
one's own culture.

33. What is perception ?
 In psychology and the cognitive sciences, perception
is the process of getting, interpreting, selecting,
and organizing sensory information.
 It includes the collection of data from sense
organs through to the interpretation made by the
brain. ... Perception is a lot more than just
"information coming in".