Personal Information
Organização/Local de trabalho
Central Region, Denmark Denmark
Cargo
Service Designer, Author, Speaker, Consultant
Setor
Apparel / Fashion
Site
www.bechmann.info
Sobre
Author of "Service er marketing" (Gyldendal Business, Copenhagen, 2012). The book was called "... one of the most important management books written in Danish” by the newspaper Berlingske. Søren have also written the first Danish book about service design: "Servicedesign" (Gyldendal Akademisk, Copenhagen, 2010). And "Gør kunden god igen" (Gyldendal Business, Copenhagen, 2014) – written with Pernille Hirshals.
He is the founder of Service Design Institute. He helps companies develop attractive and effective customer experiences across all touchpoints – based on customer insight, business understanding, technological know how and communication skills.
Søren have spent 25 years as an comm...
Marcadores
service
service design
2010
sdc2010
berlin
service design network
Ver mais
Apresentações
(4)Gostaram
(3)Customer Service PowerPoint PPT Content Modern Sample
Andrew Schwartz
•
Há 15 anos
Would you like service design with that? Presented by Suze Ingram at Web Directions South
suzeingram
•
Há 14 anos
Digital Service Design - Creuna Morgen Briefing
Jacob Hage
•
Há 14 anos
Personal Information
Organização/Local de trabalho
Central Region, Denmark Denmark
Cargo
Service Designer, Author, Speaker, Consultant
Setor
Apparel / Fashion
Site
www.bechmann.info
Sobre
Author of "Service er marketing" (Gyldendal Business, Copenhagen, 2012). The book was called "... one of the most important management books written in Danish” by the newspaper Berlingske. Søren have also written the first Danish book about service design: "Servicedesign" (Gyldendal Akademisk, Copenhagen, 2010). And "Gør kunden god igen" (Gyldendal Business, Copenhagen, 2014) – written with Pernille Hirshals.
He is the founder of Service Design Institute. He helps companies develop attractive and effective customer experiences across all touchpoints – based on customer insight, business understanding, technological know how and communication skills.
Søren have spent 25 years as an comm...
Marcadores
service
service design
2010
sdc2010
berlin
service design network
Ver mais