1. Reverse Logistics: Designing Your Supply Chain for Product Recovery Theresa J. Barker Zelda B. Zabinsky University of Washington, Seattle, Washington IIE Applied Solutions Conference May 24, 2011

5. Real-world implementation Producer Customer Stage 1: Collection Reuse Refurbish Recycle Disposal Stage 2: Sort/Test Stage 3: Processing

6. Reverse Logistics Decision Guide Stage 2: Sort/Test industry-wide proprietary centralized distributed Stage 1: Collection secondary facility Stage 3: Processing original facility Decisions Considerations more information: Barker and Zabinsky, “Designing For Recovery”, Industrial Engineer (April 2010) good for cost sharing, commodity-type product high proprietary control, strong customer relations high-cost testing, commodity-type product low-cost testing, avoid shipping scrap refurbishing, high producer control good for cost-sharing, commodity-type product

7. Implementation Paths Stage 2: Sort/Test industry-wide proprietary centralized distributed Stage 1: Collection secondary facility Stage 3: Processing original facility centralized distributed original facility original facility secondary facility original facility secondary facility secondary facility Decisions Stages Barker, Theresa J. and Zabinsky, Zelda B. (2008) “Reverse Logistics: a conceptual framework for decision making,” International Journal of Sustainable Engineering, 1(4):250-260. Medical devices Copiers e-Waste Sand Carpet Paper Computers Shoes Engines (13) (0) (0) (4) (12) (5) (4) (2)

10. Major medical device manufacturer refurbishing Sims/United Reclaim Inc. (Chicago) Producer Warehouse (Pacific Northwest) reuse spare parts recovery recycle secondary market customer refurbish excess inventory disposal potential refurbishing outdated product at customer site

12. City of Bellevue e-Waste curbside recycling Total Reclaim (Seattle) curbside e-waste recycling Allied Waste pickup recycled components and materials disposa l residential customer site

13. City of Bellevue e-Waste curbside recycling Photos courtesy Republic Services/Allied Waste

15. Shaw Industries carpet recycling (residential) depolymerizing facility tested & baled carpet Shaw holding warehouse recycled nylon 6 carpet fiber inventory holding independent recycling location

17. Shaw Industries carpet recycling (commercial) depolymerizing facility direct shipping Shaw holding warehouse recycled nylon 6 carpet fiber inventory holding commercial customer location

18. Tradeoffs: making it work for you Motivators Type of product Customer relationships Government mandate Testing costs Third-party providers Proprietary knowledge Reverse logistics supply chain