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ORGANIZATIONAL BEHAVIOR 
Human Resource Policies and 
Practices 
PRESENTED BY: 
AsHra ReHmat
The Selection Process 
• The most important HR decision is whom to 
hire 
Initial 
Selection 
Substantive 
Selection 
Contingent 
Selection 
Applicants who don’t meet 
basic requirements are 
rejected. 
Applicants who meet basic 
requirements, but are less 
qualified than others, are 
rejected. 
Applicants who are among best 
qualified, but who fail 
contingent selection, are 
rejected. 
Applicant receives job 
offer.
Stage 1: Initial Selection 
• Initial selection devices are used to determine if basic 
qualifications for the job are met 
• Devices include: 
– Application Forms 
• Good initial screen 
• Must be careful about questions asked – legal issues 
– Background Checks 
• Most employers want reference information, but few 
give it out – litigation worries 
• Letters of recommendation are of marginal worth 
• May use criminal record or credit report checks
Stage 2: Substantive Selection 
• These devices are the heart of the selection process 
– Written Tests 
• Testing applicants for: intelligence or cognitive ability, 
personality, integrity, and interests 
• Intelligence tests are the best predictor across all jobs 
– Performance-Simulation Tests 
• Based on job-related performance requirements 
• Work Sample Tests 
– Creating a miniature replica of a job to evaluate the 
performance abilities of job candidates 
• Assessment Centers 
– A set of performance-simulation tests designed to 
evaluate a candidate’s managerial potential
Another Substantive Selection 
Device 
• Interviews 
– Are the most frequently used selection tool 
– Carry a great deal of weight in the selection process 
– Can be biased toward those who “interview well” 
• Types of Interviews 
– Unstructured (randomly chosen questions) 
• Most common, least predictive, and prone to bias 
– Structured (standardized sets of questions) 
• More predictive of job success; less chance for bias 
– Behavioral structured (asking how specific problems were 
handled in the past) 
• Past behaviors may be good predictors of future behavior 
• Interviews most often used to determine organization-individual 
fit
Stage 3: Contingent Selection 
• Final checks before hiring 
– Drug testing 
• Controversial: perceived to be unfair or invasive 
• Supreme Court ruled that this is not an invasion of 
rights 
• Expensive but accurate 
• Alcohol not generally tested for

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HR policie and practices (OB)

  • 1. ORGANIZATIONAL BEHAVIOR Human Resource Policies and Practices PRESENTED BY: AsHra ReHmat
  • 2. The Selection Process • The most important HR decision is whom to hire Initial Selection Substantive Selection Contingent Selection Applicants who don’t meet basic requirements are rejected. Applicants who meet basic requirements, but are less qualified than others, are rejected. Applicants who are among best qualified, but who fail contingent selection, are rejected. Applicant receives job offer.
  • 3. Stage 1: Initial Selection • Initial selection devices are used to determine if basic qualifications for the job are met • Devices include: – Application Forms • Good initial screen • Must be careful about questions asked – legal issues – Background Checks • Most employers want reference information, but few give it out – litigation worries • Letters of recommendation are of marginal worth • May use criminal record or credit report checks
  • 4. Stage 2: Substantive Selection • These devices are the heart of the selection process – Written Tests • Testing applicants for: intelligence or cognitive ability, personality, integrity, and interests • Intelligence tests are the best predictor across all jobs – Performance-Simulation Tests • Based on job-related performance requirements • Work Sample Tests – Creating a miniature replica of a job to evaluate the performance abilities of job candidates • Assessment Centers – A set of performance-simulation tests designed to evaluate a candidate’s managerial potential
  • 5. Another Substantive Selection Device • Interviews – Are the most frequently used selection tool – Carry a great deal of weight in the selection process – Can be biased toward those who “interview well” • Types of Interviews – Unstructured (randomly chosen questions) • Most common, least predictive, and prone to bias – Structured (standardized sets of questions) • More predictive of job success; less chance for bias – Behavioral structured (asking how specific problems were handled in the past) • Past behaviors may be good predictors of future behavior • Interviews most often used to determine organization-individual fit
  • 6. Stage 3: Contingent Selection • Final checks before hiring – Drug testing • Controversial: perceived to be unfair or invasive • Supreme Court ruled that this is not an invasion of rights • Expensive but accurate • Alcohol not generally tested for