14. Networks Facebook is used by organisations to reach out in new ways to their communities. Libraries and individuals use LibraryThing as a tool to manage collections and to connect about books and reading.
15. Collaborating Wikis are content management systems that enable users to create web pages and edit pages others have created.
17. Blogging platforms Communicate, consult with and listen to users and others about policy, services, developments, what’s new in the library, events, guides, issues, initiatives.
24. The Manchester Book Award has a dedicated website with links, photos and videos
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27. Topeka and Shawnee County Public Library have integrated social media into their website . They produce video and audio content about the library service.
28. Ann Arbor District Library Blogs are linked to the new generation social catalogues.
29. San José Public Library has an online reading group on Library Thing and uses RSS feeds to provide stock information
30. San José Public Library Individual libraries have their own Facebook and Twitter accounts.
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32. Horniman Museum The Horniman Museum policy is to actively seek feedback, photos and videos from visitors. Its YouTube channel includes video logs, stories and events.
33. Brooklyn Museum Brooklyn Museum encourages visitors to send in their blogposts and photos. It publishes its own behind-the-scenes blog.
34. Clydebank College provides news and links to resources on their library blog and adds new stock on LibraryThing.
35. Queen Margaret University Library has a blog, Flickr and Facebook pages, YouTube and Twitter accounts, all signposted from the website Home Page
36. Brunel University Direct links from the web Home Page to the blog, Facebook and Twitter. Facebook has links to the catalogue and to library surveys, and users can post queries and comments to the Wall.