How to get new donors and keep them

1. Fundraising Master Class
For Fundraisers & Senior NGO Staff
Low Budget Donor Acquisition & Getting the Most from your Donors
A Comprehensive Training on Acquiring and Maintaining Donors
May 30th 2009 – India Habitat Centre, Willow Hall – 10am to 4:30pm
Tentative Agenda
Time Sessions Speaker
9:30 – 10:00 Registration
09:50 – 10:00 Welcome and Introductions
10:00 –11:00 Fundraising: The life blood of any non‐profit organization! Clement Chauvet
11:00 – 11:15 Refreshments
11:15 – 12:15 Face to Face Fundraising Devender Mishra
12:15 – 1:15 Acquiring and Retaining Donors through Tele‐facing Naresh Kakkar
1:15 – 2:00 Lunch
2:00 – 4:00 Retaining Donors by Understanding their Lifecycle George Hla
Refreshments
Featured Speakers
George Hla. Database Marketing and Clement Chauvet is currently the head of
Donor Analytics Specialist UNICEF, Private the Private Fundraising and Partnership
Fundraising and Partnerships. unit for UNICEF India. He is a French
George joined UNICEF in 1983 and he has national and has an MBA in Economics
spent almost 25 years supporting various from Hautes Etudes Commerciales (HEC),
UNICEF offices in 49 countries in Paris. Prior to this Clement was the Chief
Fundraising, Database Management, Donor Profile for the Private Sector and Fundraising Section for UNICEF
Analysis and Donor Behavior Analysis. George has also Philippines, where he started Face‐to‐Face activities and
supported global fundraising events at various countries. new corporate initiatives as a result of which the private
He has been a speaker at many international Fund raising sector income increased from USD 1M to almost USD 2M
conferences including the AFP Conference and the DMA per year. Before this he was the Head of Corporate
Conference in the US. He is a graduate in Computer Fundraising Team of the French National Committee for
Science and a CFRE (Certified Fundraising Executive). A UNICEF. Clement has also been the Executive Director of
Burmese national, George has been based at New York for the Sikap Foundation – a network of 15 Philippine
the last 30 years. cooperatives for credit and savings.
Naresh Kakkar. Director, Syrex Info Devender Mishra. National Fundraising
Services (I) Pvt. Limited. An engineer by Manager, Oxfam, India. Dev is a B.Com
profession started Syrex Info Services, graduate and pursued his MBA from
leading domestic BPO in October 2002. Kerela before joining Banking industry in
The organization has excelled considerably Kolkatta. Dev started his career in the
in this industry and has earned indelible development sector at Oxfam India as a
goodwill in entire domestic sphere as one of the leading Fundraising Executive and has been associated with it for
domestic BPO that renders its reliable services to reputed past three years. Soon he was given the responsibility of
clients. Under his able leadership the organization has the Oxfam Trust's Bangalore operation, which was about
been closely associated with some of the world's leading to be closed due to lack of funds. It was Dev's efforts that
NGOs in India viz. CRY, UNICEF, PLAN India, and Oxfam, helped revive the organization. He is now taking care of
and is contributing its share by collecting ample amount of 'Direct Marketing' and 'Corporate Fundraising' including
donation that will be directly used for the improvisation of the High Value Donors for Oxfam India and has recently
the lives of under‐privileged children of India. moved to Delhi.