Mount Prospect Public Library Staff In-Service Day

Discover,
Explore,
Play,
Learn,
Love:

encouraging
a
culture
of
experimenta:on
MPPL
Staﬀ
In-‐Service
Day
Taming
the
Technophobe

Friday, May 2, 14

Who Am I?
• Dr.Anthony Molaro
• Assistant Professor, St. Catherine University
• Twitter.com/infoactivist
• informationactivist.com
Friday, May 2, 14

• But before we begin
• Once upon a time...
Friday, May 2, 14

The present moment is a precious moment. It is a moment
that has never existed before and will never exist again.
The most amazing thing is that just one moment can
change your life. Just a few moments can lead to a
movement.
Friday, May 2, 14

Loving new technology, programs and
services is the end of a process. In this
session we will walk through the ﬁve steps
of experimentation spending time on each
of the steps: discovery, exploration, playing,
learning and loving (or hating). We will
focus on technology tools that improve
services to our library members, but this
session will apply equally for face-to-face
interactions as well as virtual interactions.
Friday, May 2, 14

• Interspersed within my talk will be some
group activities
Friday, May 2, 14

Why
• Why do we do group activities?
• Learning theory
• Fitness
Friday, May 2, 14

You Just Have To Do It
Friday, May 2, 14

Mental Models
Friday, May 2, 14

Thumb Wrestling
Friday, May 2, 14

Mental Models
• Are deeply ingrained beliefs, myths, stories
about how the world works
• They are often invisible
• But directly affect our actions
Friday, May 2, 14

Organizational Mental
Models
• Organizations have mental models too
• As organizations age and grow the mental
models become further entrenched
• Organizational structures and individual
thinking becomes more rigid
Friday, May 2, 14

A Few Examples
• Higher circulation is better
• Bigger salaries are better
• Libraries shouldn’t charge for materials
• Library websites are important/vital
necessary
• I don’t even know where to begin with
technology
• A Ph.D. makes me smart
Friday, May 2, 14

• Mental models are neither inherently good
or bad; right or wrong
• They simply are
• The goal is to increase awareness of them
Friday, May 2, 14

Exercise
• One of the simplest exercises to do when
approaching a new technology tool is to list
our assumptions about it
Friday, May 2, 14

It
is
not
just
about
technology
hDp://goldennetwork.net/blog/wp-‐content/uploads/2010/08/800px-‐IPad_iPhone_MacBook_Pro.jpg
Friday, May 2, 14

Its
about
you
crea:ng
hDp://dcist.com/aDachments/akkleis/29SEP2010ArtsAgenda.jpg
Friday, May 2, 14

Its
about
you
make
connec:ons
hDp://www.mta.info/mta/news/releases/images/TriboroughMTAB&T.bw.jpg
Friday, May 2, 14

Why is this important?
Friday, May 2, 14

http://upload.wikimedia.org/wikipedia/commons/a/a0/Military_laser_experiment.jpg
Experimenting
Friday, May 2, 14

Rube Goldberg Machine
Friday, May 2, 14

If you don’t succeed,
try, try again!
Friday, May 2, 14

The Process
• Step 1: Discovery
• Step 2: Explore
• Step 3: Play
• Step 4: Learn
• Step 5: Love
Friday, May 2, 14

http://us.123rf.com/400wm/400/400/arsgera/arsgera1003/arsgera100300082/6605355-discover-the-world--silhouette-of-man-holding-globe-in-the-darkness.jpg
Step 1: Discovery
Friday, May 2, 14

http://www.ﬂickr.com/photos/redwerewolf/3784166988/sizes/l/in/photostream/
Friday, May 2, 14

http://ecompunk.ﬁles.wordpress.com/2012/02/glasses.jpg?w=330&h=330
How do you discover?
Friday, May 2, 14

http://media.photobucket.com/image/recent/stodmeister/OpenYourMind.jpg
Friday, May 2, 14

• Opening your mind is about removing
“noise”
• Emotional noise “I’m not good enough”
• The internal dialogue within all of us
• Attentive noise or distraction
Friday, May 2, 14

• Hippie Alert
Hippie Alert: Danger Touchy Feely Ahead
Friday, May 2, 14

Let’s Try It
Friday, May 2, 14

http://poetichome.com/wp-content/uploads/2008/03/poetic-home-antique-key.jpg
Unlock your heart
Friday, May 2, 14

hDp://cﬁle202.uf.daum.net/image/123B4A1B4CC7C09177DFD0
Speak Listen
Conversation
Friday, May 2, 14

Read
hDp://kcya.lazarusgroup.com/userﬁles/image/KCYA%20TA%27s/book.jpg
Friday, May 2, 14

http://www.wildexhibition.com/photos/meerkat.jpg
Scan the horizon
Friday, May 2, 14

Favorite Library Folks
• Library Journal’s Movers & Shakers
• David Lankes
• Beck Tench (Deputized a librarian)
• Eli Neiburger
• Everybody at Darien Library (CT.)
Friday, May 2, 14

Favorites
• Pew Internet Studies
• Horizon Reports
• Digital Shift (Library Journal)
• Wired Magazine
• Lifehacker.com
• Cnet.com
• Apple & Google
Friday, May 2, 14

A Word of Caution
Friday, May 2, 14

hDp://plas:cweight.ﬁles.wordpress.com/2011/04/infographic_02.jpg
1 zettabyte = 1,000,000,000 terabytes
That’s 11.5 terabytes for every man, woman, and
child.
Friday, May 2, 14

hDp://www.techclarify.com/wp-‐content/uploads/2010/12/ledtv.jpg
“As
much
as
our
television,
radios,
and
movie

theaters
would
have
us
believe
otherwise,

informa:on
consump:on
is
as
ac:ve
an

experience
as
ea:ng
is;
in
order
for
us
to
live

healthy
lives,
we
must
move
our
informa:on

consump:on
habits
from
the
passive

background
of
channel
surﬁng
into
the

foreground
of
conscious
selec:on.”

-‐
Informa:on
Diet
Friday, May 2, 14

hDp://fc00.deviantart.net/fs70/f/2010/305/8/2/wholed_the_world__by_ajtello4-‐d31zvd3.png
It’s there, waiting to be discovered
Friday, May 2, 14

http://2.bp.blogspot.com/-kReeD5zZfo0/TwaA-E0xEAI/AAAAAAAAB6Q/J4YnhkGAa_A/s1600/explore.jpg
Step 2: Explore
Friday, May 2, 14

http://teamaltman.com/wp-content/uploads/2011/02/IP-Rights.jpg
It is intellectual
Friday, May 2, 14

http://brutalgamer.com/wp-content/uploads/2011/11/baby-ipad.jpg
Just chew on the idea
Friday, May 2, 14

http://niblett.ﬁles.wordpress.com/2011/05/square_peg_in_round_hole_2.jpg
How does this ﬁt what you already know
Friday, May 2, 14

• Will this benefit library members?
• Will they use it?
• Who else can provide it?
• Will this benefit the library organization?
• Will this benefit me?
• Do you think this will last more than 5
minutes?
Questions to ask
Friday, May 2, 14

http://cache2.allpostersimages.com/p/LRG/12/1294/HY5O000Z/posters/explore.jpg
Its better to explore together
Friday, May 2, 14

http://suzyqscraps.com/images/creativity_beakid.jpg
Step 3: Play
Friday, May 2, 14

Zen parable man on
horse
Friday, May 2, 14

http://headoverheels.org.uk/wp-content/uploads/2008/04/davelee_ritual.gif
Create a technology ritual
Friday, May 2, 14

http://lightpaintingphotography.com/wp-content/uploads/2010/12/centar.jpg
Play— the capacity to experiment with one’s surroundings as
a form of problem-solving.
-Henry Jenkins
Friday, May 2, 14

http://i.istockimg.com/ﬁle_thumbview_approve/199397/2/stock-photo-199397-try-try-try-again.jpg
Play is about trying something new
Friday, May 2, 14

http://strollersview.com/wp-content/uploads/2011/10/060702-06-Cam-Aren-playdate.jpg
Have a play date
Friday, May 2, 14

http://kk.org/ct2/31game.2-650.jpg
It can be scary and fun at the same time
Friday, May 2, 14

http://s686.photobucket.com/albums/vv223/nefﬁe_photos/Cutie%20Cats/?action=view&current=cat-computer-4.jpg&newest=1
Sometimes you just have to pick it up with wide-eyes
Friday, May 2, 14

http://2.bp.blogspot.com/_ROuKTBrEk_Q/TUdInGnW8AI/AAAAAAAAAeE/PybtI2lik9w/s1600/try+again.jpg
Even if you fail the ﬁrst time
Friday, May 2, 14

Questions to ask
• Is it easy to use?
• Can I train staff to use it?
• Can I train library members to use it?
• Can it be integrated into our current
offerings?
• How does it ﬁt?
Friday, May 2, 14

http://upload.wikimedia.org/wikipedia/commons/d/d9/Man_playing_dobro.jpg
“Play is the basis for cultivating imagination and innovation.”
-Thomas & Brown
Friday, May 2, 14

http://www.greekshares.com/uploads/image/investing_dictionary_139.jpg
Step 4: Learn
Friday, May 2, 14

http://www.ee.duke.edu/ﬁles/ece/front_acq.jpg
One must learn by doing the thing, for though you think
you know it, you have no certainty until you try.
-Aristotle
Friday, May 2, 14

hDp://nthl.ﬁles.wordpress.com/2011/08/get-‐up1.jpg
Learning is the process whereby knowledge is created
through the transformation of experience. Knowledge
results from the combination of grasping experience and
transforming it.
- Kolb
Friday, May 2, 14

Keep a technology journal
hDp://www.coelhovoador.com.br/fotos_fundo/fundo_23.jpg
Friday, May 2, 14

Make it fun with badges
Friday, May 2, 14

Step 5: Love it (or hate it)
Friday, May 2, 14

http://jootix.com/upload/DesktopWallpapers/cache/book-and-heart-book-heart-love-2560x1920.jpg
Love is a matter of the heart
Friday, May 2, 14

http://saysthemagpie.files.wordpress.com/2011/06/51-main-avec-sphere-reflectante-1935.jpg
Reflection
Friday, May 2, 14

http://www.thermblog.com/wp-content/uploads/2011/05/love_people1.png
I don’t love technology. I love what technology does for
people.
Friday, May 2, 14

http://hrcouncil.ca/images/training_ﬁgure1.gif
This is what we’ve actually been talking about.
Friday, May 2, 14

Don’t
worry
hDp://www.sDhomas.edu/law/library/images/otherlibrarycatalogs.jpg
Friday, May 2, 14

hDp://2.bp.blogspot.com/-‐fCE-‐BG-‐UXng/TqVVuLNye6I/AAAAAAAAD3c/l7Ieiyrq4iU/s1600/be_kind.jpg
Friday, May 2, 14

hDps://lh5.googleusercontent.com/-‐BuvByMXbGHk/TYcLce2Yu9I/AAAAAAAABZo/lhTrGEBtDFA/IMG_2976.jpg
Libraries
are
Kitchens

(Richard
Kong
at
AHML)
Friday, May 2, 14

hDp://specialforkblog.com/wp-‐content/uploads/2011/11/Kitchen-‐Tools-‐5.jpg
We
provide
them
with
all
the
tools
and
training
to
be
their
own
producers
Friday, May 2, 14

Google Example
Google engineers are given 20% of their time
to work on projects that personally excite
them.
Ask your boss to give you 2 hours per week
to experiment.
Friday, May 2, 14

Focus on Amateur
Development
Friday, May 2, 14

http://2.bp.blogspot.com/-G3zC9XffBWY/TglEXq_yIrI/AAAAAAAAKCI/KrPTSvyyyQw/s1600/5.JPG
What happened to this?
Friday, May 2, 14

http://3.bp.blogspot.com/-dvUD2xbA-A0/Tg2HtNqVVEI/AAAAAAAAC9Y/gdi6tdaZvXE/s1600/Happy+Dance+2.jpg
Friday, May 2, 14

http://dogs.thefuntimesguide.com/images/blogs/dog-birthday-party-by-sheepguardingllama.jpg
Have a failure party
Friday, May 2, 14

Once upon a time...
Friday, May 2, 14

Even now, as adults, there’s something in most of us
that perks up and starts to listen when we hear those
words.We love stories.And stories have always served
important functions for us.They bring us together and
reinforce our sense of community.They engage, amuse,
enthrall, and titillate.And they teach: throughout
history, before most people could read and write,
stories, told by ﬁresides and in village gatherings, were
the mechanism by which we handed down laws and
values, religions and taboos, knowledge and wisdom.
Fast Company (November 15, 2012)
Friday, May 2, 14

105
Blue Buckets
hDp://2.bp.blogspot.com/_b6Ldus1eZ_Y/S-‐0z4BNGS2I/AAAAAAAAAsY/oiSVSCSn9pc/s1600/blue+bucket.jpg
Friday, May 2, 14

Mount Prospect Public Library Staff In-Service Day

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