SlideShare uma empresa Scribd logo
1 de 23
Presented to:Prof.Rahul Dalvi
Presented By :- Anshu Tiwari
Roll No:- 2012098









Marketing researchers often need to answer questions
about the single variable
For eg:users of brand may be characterized by brand loyal.
Familiar with the new product offering.
Mean familiarity rating
Income distributions of Brand Users.
Distributions skewed towards the low income bracket.

For all the above questions the answers can be determined
by examining frequency distributions.
Value
Label
Very
Unfamiliar

Valu Frequency (N)
e

%

Valid %

Cumulative
%

1

0

0.0

0.0

0.0

2

2

6.7

6.9

6.9

3

6

20.0

20.7

27.6

4

6

20.0

20.7

48.3

5

3

10.0

10.3

58.6

6

8

26.7

27.6

86.2

Very
Familiar

7

4

13.3

13.8

100.0

Missing

9

1

3.3

Total

30

100.0

100.0
The most commonly used statistics associated with
frequencies are measures of Location (mean, mode &
median), measures of variability (range, interquartile range.
Standard deviation, and coefficient of variation) and
measures of shape (skewness & kurtosis).
 Mean:- X bar = ∑ Xin / n
where i=1 & X bar is given, Xi = observed values of the variable
X
N= Number of observations (sample size)
X bar = (2*2+6*3+6*4+3*5+8*6+4*7) / 29
= (4+18+24+15+48+28) / 29
= 137/29
= 4.724
 Mode :- Mode is the value that occurs most frequently. It
represents the highest peak of the distribution. So the mode
here is 6 .

Median:- The median of a sample is the middle value when the data are
arranged in ascending or descending order. So the median is an appropriate
measure odf central tendency for ordinal data. The median is 5.
 So the mean= 4.724, mode = 6, Median = 5 .
So when the measures of central tendency in a different way. So which measures
should be used.


Measures of Variability : Range:- = X largest – X smallest i.e 7-2 = 5
 Interquartile Range = Difference between the 75th & 25th percentile. So the
interquartile range is 6-3 = 3
 Variance & Standard Deviation :- Variance can never be negative. Standard
Deviation is the saquare root of the variance. So it can be calculated as s = √ ∑
(Xi – X bar )2 / n-1
 S square { 2*(2-4.724)2square + 6-(3-4.724)2 + 6*(4-4.724)2 + 3*(5-4.724)2 +
8*(6-4.724)2 + 4*(7-4.724)2 } / 29-1
= {14.840+17.833+3.145+0.299+13.025+20.721} / 28, = 69.793/28, = 2.493
S = √2.493 = 1.579





Skewness:- Distribution can be either be symmetric or
skewed. In a symmetric distribution, the values on either
isde of the center of the distribution are the same, and the
mean, mode & median are equal. In a skewed distribution
the positive & negative deviations from the mean are
unequal.
Kurtosis:- It is a measure of the relative peakedness or
flatness of the curve defined by the frequency distribution.
The kurtosis of a normal distribution is zero. If the kurtosis
is positive, then the distribution is more peaked than a
normal distribution. A negative value means that the
distribution is flatter than a normal distribution.











The concepts of sampling distribution , standard error of the mean
or the proportion, and the confidence interval. All these concepts
are relevant to hypothesis testing and should be reviewed.
Eg of Hypotheses generated in marketing research :The department store is being patronized by more than 105% of the
households,
The heavy and light users of a brand differ in terms of
psychographic characteristics.
Familiarity with a restaurant results in a greater preference for
that restaurant.
One hotel has a more upscale image than its close competitor.


Formulate the null hypothesis Ho and the alternative H1.



Select an appropriate statistical technique and the corresponding test statistic.



Choose the level of significance, ά.



Determine the size & collect the data.



Determine probability & Determine the critical value of the test.



Compare the probability & Determine if TSCR falls into rejection.



Making statistical decision to reject or not reject the null hypothesis.



Express the statistical decision in terms of the marketing research problem.


Two Variables :- Cross tabulation is also know as bivariate crosstabulation. Consider again the cross-tabulation of Internet usage
with sex (male & female).



Three Variables:- The third variable clarifies the initial association (or lack
of it) observed between the two variables.





Reveal Suppressed Association - Over here the researcher suspected desire to travel
abroad may be influenced by age. However, a cross-tabulation of the two variables
produced the result.

General Comments on Cross-Tabulation:More than three variables can be cross-tabulated, but the
interpretation is quite complex. Also because the number of cells
increases multiplicatively, maintaining an adequate no. of
respondents or cases in each cell can be problematic.


The statistical significance of the observed association is commonly
measured by the Chi-Square statistic.



The strength of association, or degree of association, is important
from a practical or substantive perspective.



The strength of the association can be meausred by the phi
correlation coefficient, the contigency co-efficient, Cramer’s V, & the
lambda coeficient.



Explanation of all the above coefficient are explained on the next
slide.










The chi-square statistic (χ square) is used to test the statistical
significance of the observed association in a cross-tabulation.
The null hypothesis, Ho is that there is no association between the
variables.
The value of chi-square is calculated as:Χ square = ∑ (fo - fe)square / fe(denoted value).
fo is observed frequency.
The chi-square distribution is a skewed distribution whose shape
depends solely on the number of degrees of freedom. As the
number of degrees of freedom increases, the chi-square
distribution becomes more symmetrical.


The phi coefficient (ф) is used as a measure of the
strength of association in the special case of table with
two rows & two columns (a 2*2table).



The phi coefficient is proportional to the √ of the chisquare statistic.



Sample size n, this statistic is calculated as:-

√χsquare/n.

ф=


The phi coefficient is specific to a 2*2 table, the
contigency coefficient (C) can be used to assess the
strength of association in a table of any size.

 Chi-square




:- C =

√

/

χsquare χsquare + n

The contingency coefficient varies between 0 & 1. Where
0 value occurs in the case of no association (i.e., the
variables are statistically independent), but the maximum
value of 1 is never achieved.
This value of C indicates that the association is not very
strong. Another statistic that can be calculated for any
table is Cramer’s V.






Cramer’s V is a modified version of the phi coefficient, ф , and is used
in tables larger than 2* 2. When phi is calculated for a table larger
than 2*2, it has no upper limit.
Cramer’s V is obtaining by adjusting phi for either the number of rows
o r the number of columns in the table, based on which of the two is
smaller.
For a table with r rows & c columns, the relationship between
Cramer’s V and the phi correlation coefficient is expressed as :-

V

=

√ф

square / min(r-1), (c-1)

Or

V =


√χ

square/n

/

min(r-1),(c-1)

Another statistic commomly estimated is the lambda coefficient


Lambda assumes that the variables are measured on a nominal scale.



A symmetric lambda measures the % improvement in predicting the
value of the dependent variable, given the value of the independent
variable.



Lambda also varies between 0 & 1.



A value of 0 means no improvement in prediction.



A value of 1 indicates that the predication can be made without error.



This happens when each independent variable is associated with a
single category of the dependent variable.













The previous section considered hypothesis testing to associations.
Now we would be focusing on hypothesis testing related to
differences.
Hypothesis-testing procedures can be broadly classified as
parametric or non-parametric, based on the measurement scale of
the variables involved.
Parametric tests assume that the variables of interest are measured
on at least an interval scale.
Non-parametric tests assume that the variables are measured on a
nominal or ordinal scale.
They are been further classified based on whether one, two, or
more samples are involved.
The no. of samples is determined based on how the data are
treated for the purpose of analysis, not based on how the data
were collected.
Independent
Samples

Parametric
Tests
(Metric Data)

Two
Samples
Paired Samples
One Sample

t =test
z = test

Two group
t= test
z = test

Paired t test
Nonparametri
c Tests
(Nonmetric
Data)

Two
Sampl
es

Independent
Samples

Chi-square
MannWhitney
Median
K-S

Chisquare
K–S
Runs
Binomial
Chisquare

One
Sample

Paired
Samples

Sign
Wilcoxon
McNemar
Chisquare


Parametric Tests provide inferences for making statements
about the means of parent population.



A t test is commonly used for purpose.



The test is based on the student’s t statistic .



The t statistic assumes that the variable is normally
distributed, with mean is known (or assumed to be
known), and the population variance is estimated from the
sample.



One or two samples and compute the mean and standard
deviation for each sample.
 Non

parametric tests are used when the
independent variables are nonmetric.
 Like parametric tests, nonparametric
tests are available for testing variables
from one sample, two independent
samples, or two related samples


An important nonparametric test for examining differences
in the location of two populations based on paired
observations is the Wilcoxon matched-pairs signed-rank
test.



The test analyzes the differences between the paired
observation, taking into account the magnitude of the
differences.



It computes the differences between the pairs of variables
and ranks the absolute differences.



The next step is to sum the positive & negative ranks.
marketing research & applications on SPSS

Mais conteúdo relacionado

Mais procurados

Tesco - The CRM Champion (Case Study)
Tesco - The CRM Champion (Case Study)Tesco - The CRM Champion (Case Study)
Tesco - The CRM Champion (Case Study)DevTech Finance
 
Customer lifetime value ppttt
Customer lifetime value pptttCustomer lifetime value ppttt
Customer lifetime value pptttJaswinder Singh
 
Influence of culture on consumer behaviour
Influence of culture on consumer behaviourInfluence of culture on consumer behaviour
Influence of culture on consumer behaviourDhanushree Sivaprakasam
 
Factors that affect reference group influence
Factors that affect reference group influenceFactors that affect reference group influence
Factors that affect reference group influenceVikram Ram
 
Marketing channel strategy
Marketing channel strategy Marketing channel strategy
Marketing channel strategy Babasab Patil
 
Perceptual mapping
Perceptual mappingPerceptual mapping
Perceptual mapping1vimal1
 
Sales and distribution management
Sales and distribution managementSales and distribution management
Sales and distribution managementphanquoccuong
 
Extended Marketing Mix
Extended Marketing MixExtended Marketing Mix
Extended Marketing MixSteve Raybould
 
Event marketing motivation ,promotion and pricing policies in event marketing
Event marketing motivation ,promotion and pricing policies in event marketingEvent marketing motivation ,promotion and pricing policies in event marketing
Event marketing motivation ,promotion and pricing policies in event marketingalisdq550
 
Nicosia model of consumer behaviour
Nicosia model of consumer behaviourNicosia model of consumer behaviour
Nicosia model of consumer behaviourAnju Mariyams
 
Building customer value
Building customer valueBuilding customer value
Building customer valuekaranjot kaur
 
Customer Lifetime Value
Customer Lifetime ValueCustomer Lifetime Value
Customer Lifetime ValueJY Chun
 
7 c's of marketing.
7 c's of marketing.7 c's of marketing.
7 c's of marketing.ssagar88
 

Mais procurados (20)

Channel design
Channel designChannel design
Channel design
 
conjoint analysis
conjoint analysisconjoint analysis
conjoint analysis
 
Tesco - The CRM Champion (Case Study)
Tesco - The CRM Champion (Case Study)Tesco - The CRM Champion (Case Study)
Tesco - The CRM Champion (Case Study)
 
Customer lifetime value ppttt
Customer lifetime value pptttCustomer lifetime value ppttt
Customer lifetime value ppttt
 
Influence of culture on consumer behaviour
Influence of culture on consumer behaviourInfluence of culture on consumer behaviour
Influence of culture on consumer behaviour
 
Retail promotion strategy
Retail promotion strategyRetail promotion strategy
Retail promotion strategy
 
Factors that affect reference group influence
Factors that affect reference group influenceFactors that affect reference group influence
Factors that affect reference group influence
 
Marketing channel strategy
Marketing channel strategy Marketing channel strategy
Marketing channel strategy
 
Perceptual mapping
Perceptual mappingPerceptual mapping
Perceptual mapping
 
Sales and distribution management
Sales and distribution managementSales and distribution management
Sales and distribution management
 
Extended Marketing Mix
Extended Marketing MixExtended Marketing Mix
Extended Marketing Mix
 
Event marketing motivation ,promotion and pricing policies in event marketing
Event marketing motivation ,promotion and pricing policies in event marketingEvent marketing motivation ,promotion and pricing policies in event marketing
Event marketing motivation ,promotion and pricing policies in event marketing
 
Rural consumer behaviour
Rural consumer behaviourRural consumer behaviour
Rural consumer behaviour
 
Nicosia model of consumer behaviour
Nicosia model of consumer behaviourNicosia model of consumer behaviour
Nicosia model of consumer behaviour
 
Building customer value
Building customer valueBuilding customer value
Building customer value
 
Retail management
Retail managementRetail management
Retail management
 
Service marketing environment
Service marketing environmentService marketing environment
Service marketing environment
 
Pricing of services
Pricing of servicesPricing of services
Pricing of services
 
Customer Lifetime Value
Customer Lifetime ValueCustomer Lifetime Value
Customer Lifetime Value
 
7 c's of marketing.
7 c's of marketing.7 c's of marketing.
7 c's of marketing.
 

Destaque

Marekting research applications ppt
Marekting research applications pptMarekting research applications ppt
Marekting research applications pptANSHU TIWARI
 
Marketing reasearch project
Marketing reasearch projectMarketing reasearch project
Marketing reasearch projectPawan Dubey
 
Collaborative Composition Histories
Collaborative Composition HistoriesCollaborative Composition Histories
Collaborative Composition Historiesmdbabin
 
Week 6 project
Week 6 projectWeek 6 project
Week 6 projectsamkrug
 
Performance indicators for different levels of management
Performance indicators for different levels of managementPerformance indicators for different levels of management
Performance indicators for different levels of managementsree431
 
Beat the Red Eye - 100+ IDEAS!
Beat the Red Eye - 100+ IDEAS!Beat the Red Eye - 100+ IDEAS!
Beat the Red Eye - 100+ IDEAS!ethelkatrina
 
Závěrečný úkol KPI
Závěrečný úkol KPIZávěrečný úkol KPI
Závěrečný úkol KPIJan Vyhnánek
 
Performance indicators for different levels of management
Performance indicators for different levels of managementPerformance indicators for different levels of management
Performance indicators for different levels of managementsree431
 
Venture Lab Creativity: Paying Attention
Venture Lab Creativity: Paying Attention Venture Lab Creativity: Paying Attention
Venture Lab Creativity: Paying Attention ethelkatrina
 
Simulacro pruebas saber 5ªto
Simulacro pruebas saber 5ªtoSimulacro pruebas saber 5ªto
Simulacro pruebas saber 5ªtoJuɑn Rɑmirez
 

Destaque (20)

Marekting research applications ppt
Marekting research applications pptMarekting research applications ppt
Marekting research applications ppt
 
Introduction to spss
Introduction to spssIntroduction to spss
Introduction to spss
 
Marketing reasearch project
Marketing reasearch projectMarketing reasearch project
Marketing reasearch project
 
Training Session on Using Nvivo and SPSS
Training Session on Using Nvivo and SPSS Training Session on Using Nvivo and SPSS
Training Session on Using Nvivo and SPSS
 
Collaborative Composition Histories
Collaborative Composition HistoriesCollaborative Composition Histories
Collaborative Composition Histories
 
Week 6 project
Week 6 projectWeek 6 project
Week 6 project
 
Performance indicators for different levels of management
Performance indicators for different levels of managementPerformance indicators for different levels of management
Performance indicators for different levels of management
 
Time management
Time managementTime management
Time management
 
Croutons.org
Croutons.orgCroutons.org
Croutons.org
 
kelly marulanda
kelly marulandakelly marulanda
kelly marulanda
 
Beat the Red Eye - 100+ IDEAS!
Beat the Red Eye - 100+ IDEAS!Beat the Red Eye - 100+ IDEAS!
Beat the Red Eye - 100+ IDEAS!
 
Závěrečný úkol KPI
Závěrečný úkol KPIZávěrečný úkol KPI
Závěrečný úkol KPI
 
Wallopball
WallopballWallopball
Wallopball
 
Performance indicators for different levels of management
Performance indicators for different levels of managementPerformance indicators for different levels of management
Performance indicators for different levels of management
 
Coderetreat introduction
Coderetreat introductionCoderetreat introduction
Coderetreat introduction
 
norhane ramdani
norhane ramdaninorhane ramdani
norhane ramdani
 
Comp 220 lab 3
Comp 220 lab 3Comp 220 lab 3
Comp 220 lab 3
 
Venture Lab Creativity: Paying Attention
Venture Lab Creativity: Paying Attention Venture Lab Creativity: Paying Attention
Venture Lab Creativity: Paying Attention
 
Simulacro pruebas saber 5ªto
Simulacro pruebas saber 5ªtoSimulacro pruebas saber 5ªto
Simulacro pruebas saber 5ªto
 
Group 8. part a
Group 8. part aGroup 8. part a
Group 8. part a
 

Semelhante a marketing research & applications on SPSS

Overview of Advance Marketing Research
Overview of Advance Marketing ResearchOverview of Advance Marketing Research
Overview of Advance Marketing ResearchEnamul Islam
 
Pampers CaseIn an increasingly competitive diaper market, P&G’.docx
Pampers CaseIn an increasingly competitive diaper market, P&G’.docxPampers CaseIn an increasingly competitive diaper market, P&G’.docx
Pampers CaseIn an increasingly competitive diaper market, P&G’.docxbunyansaturnina
 
Basic Statistical Descriptions of Data.pptx
Basic Statistical Descriptions of Data.pptxBasic Statistical Descriptions of Data.pptx
Basic Statistical Descriptions of Data.pptxAnusuya123
 
Data Processing and Statistical Treatment.pptx
Data Processing and Statistical Treatment.pptxData Processing and Statistical Treatment.pptx
Data Processing and Statistical Treatment.pptxVamPagauraAlvarado
 
Qnt 275 Enhance teaching / snaptutorial.com
Qnt 275 Enhance teaching / snaptutorial.comQnt 275 Enhance teaching / snaptutorial.com
Qnt 275 Enhance teaching / snaptutorial.comBaileya33
 
QNT 275 Inspiring Innovation / tutorialrank.com
QNT 275 Inspiring Innovation / tutorialrank.comQNT 275 Inspiring Innovation / tutorialrank.com
QNT 275 Inspiring Innovation / tutorialrank.comBromleyz33
 
Unit-III Correlation and Regression.pptx
Unit-III Correlation and Regression.pptxUnit-III Correlation and Regression.pptx
Unit-III Correlation and Regression.pptxAnusuya123
 
QNT 275 Exceptional Education - snaptutorial.com
QNT 275   Exceptional Education - snaptutorial.comQNT 275   Exceptional Education - snaptutorial.com
QNT 275 Exceptional Education - snaptutorial.comDavisMurphyB22
 
Introduction to the t test
Introduction to the t testIntroduction to the t test
Introduction to the t testSr Edith Bogue
 
Research methodology and iostatistics ppt
Research methodology and iostatistics pptResearch methodology and iostatistics ppt
Research methodology and iostatistics pptNikhat Mohammadi
 
The chi square test of indep of categorical variables
The chi square test of indep of categorical variablesThe chi square test of indep of categorical variables
The chi square test of indep of categorical variablesRegent University
 
Application of Statistical and mathematical equations in Chemistry Part 2
Application of Statistical and mathematical equations in Chemistry Part 2Application of Statistical and mathematical equations in Chemistry Part 2
Application of Statistical and mathematical equations in Chemistry Part 2Awad Albalwi
 
Biostatistics
BiostatisticsBiostatistics
Biostatisticspriyarokz
 
Statistics
StatisticsStatistics
Statisticspikuoec
 
IntroStatsSlidesPost.pptx
IntroStatsSlidesPost.pptxIntroStatsSlidesPost.pptx
IntroStatsSlidesPost.pptxThanuj Pothula
 

Semelhante a marketing research & applications on SPSS (20)

Overview of Advance Marketing Research
Overview of Advance Marketing ResearchOverview of Advance Marketing Research
Overview of Advance Marketing Research
 
Pampers CaseIn an increasingly competitive diaper market, P&G’.docx
Pampers CaseIn an increasingly competitive diaper market, P&G’.docxPampers CaseIn an increasingly competitive diaper market, P&G’.docx
Pampers CaseIn an increasingly competitive diaper market, P&G’.docx
 
Basic Statistical Descriptions of Data.pptx
Basic Statistical Descriptions of Data.pptxBasic Statistical Descriptions of Data.pptx
Basic Statistical Descriptions of Data.pptx
 
Data Processing and Statistical Treatment.pptx
Data Processing and Statistical Treatment.pptxData Processing and Statistical Treatment.pptx
Data Processing and Statistical Treatment.pptx
 
Qnt 275 Enhance teaching / snaptutorial.com
Qnt 275 Enhance teaching / snaptutorial.comQnt 275 Enhance teaching / snaptutorial.com
Qnt 275 Enhance teaching / snaptutorial.com
 
QNT 275 Inspiring Innovation / tutorialrank.com
QNT 275 Inspiring Innovation / tutorialrank.comQNT 275 Inspiring Innovation / tutorialrank.com
QNT 275 Inspiring Innovation / tutorialrank.com
 
Unit-III Correlation and Regression.pptx
Unit-III Correlation and Regression.pptxUnit-III Correlation and Regression.pptx
Unit-III Correlation and Regression.pptx
 
QNT 275 Exceptional Education - snaptutorial.com
QNT 275   Exceptional Education - snaptutorial.comQNT 275   Exceptional Education - snaptutorial.com
QNT 275 Exceptional Education - snaptutorial.com
 
Introduction to the t test
Introduction to the t testIntroduction to the t test
Introduction to the t test
 
Research methodology and iostatistics ppt
Research methodology and iostatistics pptResearch methodology and iostatistics ppt
Research methodology and iostatistics ppt
 
Chapter 11 Psrm
Chapter 11 PsrmChapter 11 Psrm
Chapter 11 Psrm
 
The chi square test of indep of categorical variables
The chi square test of indep of categorical variablesThe chi square test of indep of categorical variables
The chi square test of indep of categorical variables
 
Correlation
Correlation  Correlation
Correlation
 
Application of Statistical and mathematical equations in Chemistry Part 2
Application of Statistical and mathematical equations in Chemistry Part 2Application of Statistical and mathematical equations in Chemistry Part 2
Application of Statistical and mathematical equations in Chemistry Part 2
 
2 UNIT-DSP.pptx
2 UNIT-DSP.pptx2 UNIT-DSP.pptx
2 UNIT-DSP.pptx
 
Biostatistics
BiostatisticsBiostatistics
Biostatistics
 
Measure of Association
Measure of AssociationMeasure of Association
Measure of Association
 
Statistics
StatisticsStatistics
Statistics
 
IntroStatsSlidesPost.pptx
IntroStatsSlidesPost.pptxIntroStatsSlidesPost.pptx
IntroStatsSlidesPost.pptx
 
Quantitative Data analysis
Quantitative Data analysisQuantitative Data analysis
Quantitative Data analysis
 

Mais de ANSHU TIWARI

Ppt of shamim sir brand war
Ppt of shamim sir brand warPpt of shamim sir brand war
Ppt of shamim sir brand warANSHU TIWARI
 
MARKETING STRATEGY OF LIC
MARKETING STRATEGY OF LIC MARKETING STRATEGY OF LIC
MARKETING STRATEGY OF LIC ANSHU TIWARI
 
presentation just dial how it generate th erevenue
presentation just dial how it generate th erevenuepresentation just dial how it generate th erevenue
presentation just dial how it generate th erevenueANSHU TIWARI
 
Diversification strategy final
Diversification strategy finalDiversification strategy final
Diversification strategy finalANSHU TIWARI
 
Channeldecisionandalternatives 130419093545-phpapp02
Channeldecisionandalternatives 130419093545-phpapp02Channeldecisionandalternatives 130419093545-phpapp02
Channeldecisionandalternatives 130419093545-phpapp02ANSHU TIWARI
 
Presentation of royal enfield of miraroad
Presentation of  royal enfield of miraroadPresentation of  royal enfield of miraroad
Presentation of royal enfield of miraroadANSHU TIWARI
 
Presentation on nokia overall started
Presentation on nokia overall startedPresentation on nokia overall started
Presentation on nokia overall startedANSHU TIWARI
 
A product demonstration
A product demonstrationA product demonstration
A product demonstrationANSHU TIWARI
 
New amul the taste of india and a campaign
New amul the taste of india and a campaignNew amul the taste of india and a campaign
New amul the taste of india and a campaignANSHU TIWARI
 
Mahindra & Mahindra Tractors In Usa
Mahindra & Mahindra Tractors In UsaMahindra & Mahindra Tractors In Usa
Mahindra & Mahindra Tractors In UsaANSHU TIWARI
 

Mais de ANSHU TIWARI (10)

Ppt of shamim sir brand war
Ppt of shamim sir brand warPpt of shamim sir brand war
Ppt of shamim sir brand war
 
MARKETING STRATEGY OF LIC
MARKETING STRATEGY OF LIC MARKETING STRATEGY OF LIC
MARKETING STRATEGY OF LIC
 
presentation just dial how it generate th erevenue
presentation just dial how it generate th erevenuepresentation just dial how it generate th erevenue
presentation just dial how it generate th erevenue
 
Diversification strategy final
Diversification strategy finalDiversification strategy final
Diversification strategy final
 
Channeldecisionandalternatives 130419093545-phpapp02
Channeldecisionandalternatives 130419093545-phpapp02Channeldecisionandalternatives 130419093545-phpapp02
Channeldecisionandalternatives 130419093545-phpapp02
 
Presentation of royal enfield of miraroad
Presentation of  royal enfield of miraroadPresentation of  royal enfield of miraroad
Presentation of royal enfield of miraroad
 
Presentation on nokia overall started
Presentation on nokia overall startedPresentation on nokia overall started
Presentation on nokia overall started
 
A product demonstration
A product demonstrationA product demonstration
A product demonstration
 
New amul the taste of india and a campaign
New amul the taste of india and a campaignNew amul the taste of india and a campaign
New amul the taste of india and a campaign
 
Mahindra & Mahindra Tractors In Usa
Mahindra & Mahindra Tractors In UsaMahindra & Mahindra Tractors In Usa
Mahindra & Mahindra Tractors In Usa
 

Último

Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111Sapana Sha
 
How to Make a Pirate ship Primary Education.pptx
How to Make a Pirate ship Primary Education.pptxHow to Make a Pirate ship Primary Education.pptx
How to Make a Pirate ship Primary Education.pptxmanuelaromero2013
 
mini mental status format.docx
mini    mental       status     format.docxmini    mental       status     format.docx
mini mental status format.docxPoojaSen20
 
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...EduSkills OECD
 
The Most Excellent Way | 1 Corinthians 13
The Most Excellent Way | 1 Corinthians 13The Most Excellent Way | 1 Corinthians 13
The Most Excellent Way | 1 Corinthians 13Steve Thomason
 
Sanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdfSanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdfsanyamsingh5019
 
Crayon Activity Handout For the Crayon A
Crayon Activity Handout For the Crayon ACrayon Activity Handout For the Crayon A
Crayon Activity Handout For the Crayon AUnboundStockton
 
Arihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdfArihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdfchloefrazer622
 
microwave assisted reaction. General introduction
microwave assisted reaction. General introductionmicrowave assisted reaction. General introduction
microwave assisted reaction. General introductionMaksud Ahmed
 
Concept of Vouching. B.Com(Hons) /B.Compdf
Concept of Vouching. B.Com(Hons) /B.CompdfConcept of Vouching. B.Com(Hons) /B.Compdf
Concept of Vouching. B.Com(Hons) /B.CompdfUmakantAnnand
 
Employee wellbeing at the workplace.pptx
Employee wellbeing at the workplace.pptxEmployee wellbeing at the workplace.pptx
Employee wellbeing at the workplace.pptxNirmalaLoungPoorunde1
 
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptx
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptxPOINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptx
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptxSayali Powar
 
Q4-W6-Restating Informational Text Grade 3
Q4-W6-Restating Informational Text Grade 3Q4-W6-Restating Informational Text Grade 3
Q4-W6-Restating Informational Text Grade 3JemimahLaneBuaron
 
Software Engineering Methodologies (overview)
Software Engineering Methodologies (overview)Software Engineering Methodologies (overview)
Software Engineering Methodologies (overview)eniolaolutunde
 
MENTAL STATUS EXAMINATION format.docx
MENTAL     STATUS EXAMINATION format.docxMENTAL     STATUS EXAMINATION format.docx
MENTAL STATUS EXAMINATION format.docxPoojaSen20
 
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...Krashi Coaching
 
Incoming and Outgoing Shipments in 1 STEP Using Odoo 17
Incoming and Outgoing Shipments in 1 STEP Using Odoo 17Incoming and Outgoing Shipments in 1 STEP Using Odoo 17
Incoming and Outgoing Shipments in 1 STEP Using Odoo 17Celine George
 

Último (20)

Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111Call Girls in Dwarka Mor Delhi Contact Us 9654467111
Call Girls in Dwarka Mor Delhi Contact Us 9654467111
 
How to Make a Pirate ship Primary Education.pptx
How to Make a Pirate ship Primary Education.pptxHow to Make a Pirate ship Primary Education.pptx
How to Make a Pirate ship Primary Education.pptx
 
Staff of Color (SOC) Retention Efforts DDSD
Staff of Color (SOC) Retention Efforts DDSDStaff of Color (SOC) Retention Efforts DDSD
Staff of Color (SOC) Retention Efforts DDSD
 
TataKelola dan KamSiber Kecerdasan Buatan v022.pdf
TataKelola dan KamSiber Kecerdasan Buatan v022.pdfTataKelola dan KamSiber Kecerdasan Buatan v022.pdf
TataKelola dan KamSiber Kecerdasan Buatan v022.pdf
 
mini mental status format.docx
mini    mental       status     format.docxmini    mental       status     format.docx
mini mental status format.docx
 
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
Presentation by Andreas Schleicher Tackling the School Absenteeism Crisis 30 ...
 
The Most Excellent Way | 1 Corinthians 13
The Most Excellent Way | 1 Corinthians 13The Most Excellent Way | 1 Corinthians 13
The Most Excellent Way | 1 Corinthians 13
 
Sanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdfSanyam Choudhary Chemistry practical.pdf
Sanyam Choudhary Chemistry practical.pdf
 
Crayon Activity Handout For the Crayon A
Crayon Activity Handout For the Crayon ACrayon Activity Handout For the Crayon A
Crayon Activity Handout For the Crayon A
 
Model Call Girl in Bikash Puri Delhi reach out to us at 🔝9953056974🔝
Model Call Girl in Bikash Puri  Delhi reach out to us at 🔝9953056974🔝Model Call Girl in Bikash Puri  Delhi reach out to us at 🔝9953056974🔝
Model Call Girl in Bikash Puri Delhi reach out to us at 🔝9953056974🔝
 
Arihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdfArihant handbook biology for class 11 .pdf
Arihant handbook biology for class 11 .pdf
 
microwave assisted reaction. General introduction
microwave assisted reaction. General introductionmicrowave assisted reaction. General introduction
microwave assisted reaction. General introduction
 
Concept of Vouching. B.Com(Hons) /B.Compdf
Concept of Vouching. B.Com(Hons) /B.CompdfConcept of Vouching. B.Com(Hons) /B.Compdf
Concept of Vouching. B.Com(Hons) /B.Compdf
 
Employee wellbeing at the workplace.pptx
Employee wellbeing at the workplace.pptxEmployee wellbeing at the workplace.pptx
Employee wellbeing at the workplace.pptx
 
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptx
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptxPOINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptx
POINT- BIOCHEMISTRY SEM 2 ENZYMES UNIT 5.pptx
 
Q4-W6-Restating Informational Text Grade 3
Q4-W6-Restating Informational Text Grade 3Q4-W6-Restating Informational Text Grade 3
Q4-W6-Restating Informational Text Grade 3
 
Software Engineering Methodologies (overview)
Software Engineering Methodologies (overview)Software Engineering Methodologies (overview)
Software Engineering Methodologies (overview)
 
MENTAL STATUS EXAMINATION format.docx
MENTAL     STATUS EXAMINATION format.docxMENTAL     STATUS EXAMINATION format.docx
MENTAL STATUS EXAMINATION format.docx
 
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
Kisan Call Centre - To harness potential of ICT in Agriculture by answer farm...
 
Incoming and Outgoing Shipments in 1 STEP Using Odoo 17
Incoming and Outgoing Shipments in 1 STEP Using Odoo 17Incoming and Outgoing Shipments in 1 STEP Using Odoo 17
Incoming and Outgoing Shipments in 1 STEP Using Odoo 17
 

marketing research & applications on SPSS

  • 2. Presented By :- Anshu Tiwari Roll No:- 2012098
  • 3.        Marketing researchers often need to answer questions about the single variable For eg:users of brand may be characterized by brand loyal. Familiar with the new product offering. Mean familiarity rating Income distributions of Brand Users. Distributions skewed towards the low income bracket. For all the above questions the answers can be determined by examining frequency distributions.
  • 4. Value Label Very Unfamiliar Valu Frequency (N) e % Valid % Cumulative % 1 0 0.0 0.0 0.0 2 2 6.7 6.9 6.9 3 6 20.0 20.7 27.6 4 6 20.0 20.7 48.3 5 3 10.0 10.3 58.6 6 8 26.7 27.6 86.2 Very Familiar 7 4 13.3 13.8 100.0 Missing 9 1 3.3 Total 30 100.0 100.0
  • 5. The most commonly used statistics associated with frequencies are measures of Location (mean, mode & median), measures of variability (range, interquartile range. Standard deviation, and coefficient of variation) and measures of shape (skewness & kurtosis).  Mean:- X bar = ∑ Xin / n where i=1 & X bar is given, Xi = observed values of the variable X N= Number of observations (sample size) X bar = (2*2+6*3+6*4+3*5+8*6+4*7) / 29 = (4+18+24+15+48+28) / 29 = 137/29 = 4.724  Mode :- Mode is the value that occurs most frequently. It represents the highest peak of the distribution. So the mode here is 6 . 
  • 6. Median:- The median of a sample is the middle value when the data are arranged in ascending or descending order. So the median is an appropriate measure odf central tendency for ordinal data. The median is 5.  So the mean= 4.724, mode = 6, Median = 5 . So when the measures of central tendency in a different way. So which measures should be used.  Measures of Variability : Range:- = X largest – X smallest i.e 7-2 = 5  Interquartile Range = Difference between the 75th & 25th percentile. So the interquartile range is 6-3 = 3  Variance & Standard Deviation :- Variance can never be negative. Standard Deviation is the saquare root of the variance. So it can be calculated as s = √ ∑ (Xi – X bar )2 / n-1  S square { 2*(2-4.724)2square + 6-(3-4.724)2 + 6*(4-4.724)2 + 3*(5-4.724)2 + 8*(6-4.724)2 + 4*(7-4.724)2 } / 29-1 = {14.840+17.833+3.145+0.299+13.025+20.721} / 28, = 69.793/28, = 2.493 S = √2.493 = 1.579 
  • 7.   Skewness:- Distribution can be either be symmetric or skewed. In a symmetric distribution, the values on either isde of the center of the distribution are the same, and the mean, mode & median are equal. In a skewed distribution the positive & negative deviations from the mean are unequal. Kurtosis:- It is a measure of the relative peakedness or flatness of the curve defined by the frequency distribution. The kurtosis of a normal distribution is zero. If the kurtosis is positive, then the distribution is more peaked than a normal distribution. A negative value means that the distribution is flatter than a normal distribution.
  • 8.       The concepts of sampling distribution , standard error of the mean or the proportion, and the confidence interval. All these concepts are relevant to hypothesis testing and should be reviewed. Eg of Hypotheses generated in marketing research :The department store is being patronized by more than 105% of the households, The heavy and light users of a brand differ in terms of psychographic characteristics. Familiarity with a restaurant results in a greater preference for that restaurant. One hotel has a more upscale image than its close competitor.
  • 9.  Formulate the null hypothesis Ho and the alternative H1.  Select an appropriate statistical technique and the corresponding test statistic.  Choose the level of significance, ά.  Determine the size & collect the data.  Determine probability & Determine the critical value of the test.  Compare the probability & Determine if TSCR falls into rejection.  Making statistical decision to reject or not reject the null hypothesis.  Express the statistical decision in terms of the marketing research problem.
  • 10.  Two Variables :- Cross tabulation is also know as bivariate crosstabulation. Consider again the cross-tabulation of Internet usage with sex (male & female).  Three Variables:- The third variable clarifies the initial association (or lack of it) observed between the two variables.   Reveal Suppressed Association - Over here the researcher suspected desire to travel abroad may be influenced by age. However, a cross-tabulation of the two variables produced the result. General Comments on Cross-Tabulation:More than three variables can be cross-tabulated, but the interpretation is quite complex. Also because the number of cells increases multiplicatively, maintaining an adequate no. of respondents or cases in each cell can be problematic.
  • 11.  The statistical significance of the observed association is commonly measured by the Chi-Square statistic.  The strength of association, or degree of association, is important from a practical or substantive perspective.  The strength of the association can be meausred by the phi correlation coefficient, the contigency co-efficient, Cramer’s V, & the lambda coeficient.  Explanation of all the above coefficient are explained on the next slide.
  • 12.       The chi-square statistic (χ square) is used to test the statistical significance of the observed association in a cross-tabulation. The null hypothesis, Ho is that there is no association between the variables. The value of chi-square is calculated as:Χ square = ∑ (fo - fe)square / fe(denoted value). fo is observed frequency. The chi-square distribution is a skewed distribution whose shape depends solely on the number of degrees of freedom. As the number of degrees of freedom increases, the chi-square distribution becomes more symmetrical.
  • 13.  The phi coefficient (ф) is used as a measure of the strength of association in the special case of table with two rows & two columns (a 2*2table).  The phi coefficient is proportional to the √ of the chisquare statistic.  Sample size n, this statistic is calculated as:- √χsquare/n. ф=
  • 14.  The phi coefficient is specific to a 2*2 table, the contigency coefficient (C) can be used to assess the strength of association in a table of any size.  Chi-square   :- C = √ / χsquare χsquare + n The contingency coefficient varies between 0 & 1. Where 0 value occurs in the case of no association (i.e., the variables are statistically independent), but the maximum value of 1 is never achieved. This value of C indicates that the association is not very strong. Another statistic that can be calculated for any table is Cramer’s V.
  • 15.    Cramer’s V is a modified version of the phi coefficient, ф , and is used in tables larger than 2* 2. When phi is calculated for a table larger than 2*2, it has no upper limit. Cramer’s V is obtaining by adjusting phi for either the number of rows o r the number of columns in the table, based on which of the two is smaller. For a table with r rows & c columns, the relationship between Cramer’s V and the phi correlation coefficient is expressed as :- V = √ф square / min(r-1), (c-1) Or V =  √χ square/n / min(r-1),(c-1) Another statistic commomly estimated is the lambda coefficient
  • 16.  Lambda assumes that the variables are measured on a nominal scale.  A symmetric lambda measures the % improvement in predicting the value of the dependent variable, given the value of the independent variable.  Lambda also varies between 0 & 1.  A value of 0 means no improvement in prediction.  A value of 1 indicates that the predication can be made without error.  This happens when each independent variable is associated with a single category of the dependent variable.
  • 17.        The previous section considered hypothesis testing to associations. Now we would be focusing on hypothesis testing related to differences. Hypothesis-testing procedures can be broadly classified as parametric or non-parametric, based on the measurement scale of the variables involved. Parametric tests assume that the variables of interest are measured on at least an interval scale. Non-parametric tests assume that the variables are measured on a nominal or ordinal scale. They are been further classified based on whether one, two, or more samples are involved. The no. of samples is determined based on how the data are treated for the purpose of analysis, not based on how the data were collected.
  • 18. Independent Samples Parametric Tests (Metric Data) Two Samples Paired Samples One Sample t =test z = test Two group t= test z = test Paired t test
  • 20.  Parametric Tests provide inferences for making statements about the means of parent population.  A t test is commonly used for purpose.  The test is based on the student’s t statistic .  The t statistic assumes that the variable is normally distributed, with mean is known (or assumed to be known), and the population variance is estimated from the sample.  One or two samples and compute the mean and standard deviation for each sample.
  • 21.  Non parametric tests are used when the independent variables are nonmetric.  Like parametric tests, nonparametric tests are available for testing variables from one sample, two independent samples, or two related samples
  • 22.  An important nonparametric test for examining differences in the location of two populations based on paired observations is the Wilcoxon matched-pairs signed-rank test.  The test analyzes the differences between the paired observation, taking into account the magnitude of the differences.  It computes the differences between the pairs of variables and ranks the absolute differences.  The next step is to sum the positive & negative ranks.