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Organizational Decision Making, Learning & Knowledge Management Techniques
1.
Organizational Theory, Design,
and Change Sixth Edition Gareth R. Jones Chapter 12 Decision Making, Learning, Knowledge Management, and Information Technology
2.
3.
4.
5.
6.
Figure 12.1: The
Rational Model of Decision Making
7.
8.
9.
10.
Table 12.1: Differences
Between the Rational and Carnegie Models
11.
12.
13.
14.
15.
16.
17.
18.
19.
20.
21.
Figure 12.2: Levels
of Organizational Learning
22.
23.
24.
25.
26.
27.
28.
29.
Figure 12.3: Distortion
of Organizational Decision Making by Cognitive Biases
30.
31.
32.
Figure 12.4: A
Decision Tree for UPS’s Pricing Strategy
33.
34.
35.
Figure 12.5: Types
of Top-Management Teams
36.
37.
38.
Figure 12.6: How
Devil’s Advocacy and Dialectical Inquiry Alter the Rational Approach to Decision Making
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