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Case Study Sales Psychology Australia




Case Study
Sales Psychology Australia
» The power of flexibility and on-demand presentation capability - is one of the best kept
  secrets across the entire range of Fujitsu Tablet Computers.                 »

Andre Vlcek, Managing Director, Sales Psychology Australia



                                                                         The customer
                                                                         Andre Vlcek is an Australian-based sales consultant and Managing
                                                                         Director of Sales Psychology Australia. His experiences delivering pres-
                                                                         entations to high profile clients left him wanting a more elegant solu-
                                                                         tion than a pre-prepared Powerpoint slideshow could offer. With the
                                                                         STYLISTIC Q550 he forever changed the way he approached sales meet-
                                                                         ings and now has the ability to mould his presentations on-the- fly
                                                                         according to the needs of each client and the individuals in the room.
                                                                         We asked Mr. Vlcek to speak about his concept of ‘visual selling’ with
                                                                         STYLISTIC Q550, and how it helped evolve the way he does business.

                                                                         An unexpected meeting.
                                                                         About 2 years ago, Andre Vlcek was scheduled for a ‘typical’ one-hour
                                                                         meeting with the Human Resources Manager at one of Australia’s
                                                                         major petroleum companies. It was his first meaningful contact with
                                                                         them, the proverbial ‘foot in the door’. The plan was to discuss the
                                                                         firm’s sales recruitment process. He was armed with a conventional
                                                                         notebook and detailed linear PowerPoint show and was fully expecting
  THE CUSTOMER                                                           an informal meeting. Much thought had been given as to what the HR
                                                                         Manager needed to hear and a tailored slideshow had been created
  Country: Australia                                                     accordingly. However, as soon as he walked into the office for the
  Industry: Sales Consultancy and Training                               meeting, the room contained five people, instead of one.
  Website: http://www.salespsychology.com.au/
                                                                         The HR Manager proceeded to enthusiastically introduce him to
  THE CHALLENGE                                                          the ‘unexpected’ guests, including the General Manager of Sales, a
                                                                         Psychologist HR consultant, the firm’s Call Center Manager, and of
  Andre Vlcek needed to find alternative ways of presenting              all people, the CEO. His guests happened to hear about the meeting
  information to better adapt to changing audience and scenarios         just that morning and were curious about individual issues related to
  without having to rearrange his materials.                             their job responsibilities. All of a sudden, a simple, casual talk turned
                                                                         into a full-blown sales demonstration, addressing multiple competing
  THE SOLUTION                                                           interests and perspectives. Those careful, late-night preparations for
                                                                         this meeting subsequently evaporated into thin air.
  By leveraging the mobile touch-screen capabilities of the STYLISTIC
                                                                         Five minutes into the talk, the psychologist interjected that another
  Q550 Andre was able to develop a vast presentation library of
                                                                         meeting was coming up and he had ’just a few quick questions’ to ask.
  hundreds of slides and PDF’s which he could easily access with the
                                                                         Of course, the canned slide show didn’t contain appropriate answers
  touch of one finger.
                                                                         to his issues or, in some cases, the answers sat on slides that were 30
                                                                         transitions away. Other attendees soon asked questions as well and a
  THE BENEFIT
                                                                         discussion ensued. The GM of sales wanted to know to what extent pre-
  n  rganisation of information and presentation material regardless
    O                                                                    vious projects had increased sales revenues. The HR manager hoped to
    of audience or context.                                              explore the candidate testing process; and the call center manager was
  n  onfidence to move between subjects and topics during
    C                                                                    wondering how all this related to her call center environment.
    discussions on one single device and screen.                         Over the next hour, most of the prepared linear PowerPoint content
                                                                         sat worthless and unused because it couldn’t be adjusted to suit the
  n  lexibility and the ability to pace all presentations “on-demand”
    F
                                                                         rapidly changing situation. The limitations of using PowerPoint and
    to suit any change in meeting schedule without stress.
                                                                         its linear design became increasingly annoying. He needed to find


Page 1 of 2
Case Study Sales Psychology Australia


alternative ways of presenting information to better adapt should the    hand corner. “Using my STYLISTIC Q550”, he said, “I now can move
need arise in the future.                                                seamlessly between hundreds of slide options, in any order, at any
                                                                         time.”
“It was unacceptable that my reputation hinged upon how well I could
foretell the future by lining up perfect slide sequences in advance.”,   Always prepared, ever-adapting.
said Mr. Vlcek, “Surely I needed something other than PowerPoint and     Having the kind of flexibility that the Q550 has allowed has been
a conventional notebook computer.”                                       a lifesaver several times already according to Mr. Vlcek. He recently
                                                                         scheduled an hour-long meeting with a major Australian bank to
Finding a solution using the Fujitsu STYLISTIC Q550.                     discuss improving the sales prospecting skills for their nearly 200
Upon researching online, he discovered the STYLISTIC Q550 Tablet and     mobile business bankers. Like his meeting two years ago, things
saw its potential for changing the way he does business. By leveraging   did not go according to plan. Upon arriving at the establishment,
the mobile touch-screen capabilities of the STYLISTIC Q550 he was able   the buying team was visibly distracted and anxious. The Director of
to develop a vast presentation library of hundreds of slides and PDF’s   Sales informed him that a technical glitch had occurred within their
which he could easily access with the touch of my finger.                operations and that he could spare only fifteen minutes. The meeting
Andre recommends corporate users tap into the potential of the           he had expected to fill an hour promptly diminished in size by 75%
STYLISTIC Q550 by using it in conjunction with PowerPoint. Deploying     and he was forced to cut right to the point and hit the highlights of
the innovative organizational and navigational structure called          his presentation, without appearing frazzled or disorganized in the
“Relational Presentation” provides fast and powerful flexibility to      process.
respond to your audience and overcome the constraints of PowerPoints     “These days I can easily do that, using nothing more than my STYLISTIC
traditional linearity.                                                   Q550 and PowerPoint 2010 and it’s not nearly as difficult as I once
                                                                         thought.”, concluded Mr Vlcek, “That same kind of powerful flexibility
For his presentations, he developed a home screen with interactive       and adaptability is available to anyone who needs to communicate,
menus on the left hand side which were essentially hyperlinks to         persuade, or sell their ideas using Microsoft PowerPoint. The power of
different catagories of information. As each category is chosen, the     flexibility and on-demand presentation capability - is one of the best
individual topics within each category are shown in the bottom left      kept secrets across the entire range of Fujitsu Tablet Computers.”




Contact
                                                                         © Copyright 2011 Fujitsu, the Fujitsu logo, are trademarks or registered trademarks of Fujitsu
FUJITSU PC AUSTRALIA
                                                                         Limited in Japan and other countries. Other company, product and service names may be
Address: Suit 24, 33 Waterloo Road North Ryde NSW 2113                   trademarks or registered trademarks of their respective owners. Technical data subject to
Phone: +61 2 8877 9500                                                   modifi cation and delivery subject to availability. Any liability that the data and illustrations
E-mail: contact@au.fujitsu.com                                           are complete, actual or correct is excluded. Designations may be trademarks and/or copyrights
Website: au.fujitsu.com                                                  of the respective manufacturer, the use of which by third parties for their own purposes may
Date: 1-Feb-2012                                                         infringe the rights of such owner.



Page 2 of 2

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Fujitsu Hong Kong Endorses Sales Psychology Australia

  • 1. Case Study Sales Psychology Australia Case Study Sales Psychology Australia » The power of flexibility and on-demand presentation capability - is one of the best kept secrets across the entire range of Fujitsu Tablet Computers. » Andre Vlcek, Managing Director, Sales Psychology Australia The customer Andre Vlcek is an Australian-based sales consultant and Managing Director of Sales Psychology Australia. His experiences delivering pres- entations to high profile clients left him wanting a more elegant solu- tion than a pre-prepared Powerpoint slideshow could offer. With the STYLISTIC Q550 he forever changed the way he approached sales meet- ings and now has the ability to mould his presentations on-the- fly according to the needs of each client and the individuals in the room. We asked Mr. Vlcek to speak about his concept of ‘visual selling’ with STYLISTIC Q550, and how it helped evolve the way he does business. An unexpected meeting. About 2 years ago, Andre Vlcek was scheduled for a ‘typical’ one-hour meeting with the Human Resources Manager at one of Australia’s major petroleum companies. It was his first meaningful contact with them, the proverbial ‘foot in the door’. The plan was to discuss the firm’s sales recruitment process. He was armed with a conventional notebook and detailed linear PowerPoint show and was fully expecting THE CUSTOMER an informal meeting. Much thought had been given as to what the HR Manager needed to hear and a tailored slideshow had been created Country: Australia accordingly. However, as soon as he walked into the office for the Industry: Sales Consultancy and Training meeting, the room contained five people, instead of one. Website: http://www.salespsychology.com.au/ The HR Manager proceeded to enthusiastically introduce him to THE CHALLENGE the ‘unexpected’ guests, including the General Manager of Sales, a Psychologist HR consultant, the firm’s Call Center Manager, and of Andre Vlcek needed to find alternative ways of presenting all people, the CEO. His guests happened to hear about the meeting information to better adapt to changing audience and scenarios just that morning and were curious about individual issues related to without having to rearrange his materials. their job responsibilities. All of a sudden, a simple, casual talk turned into a full-blown sales demonstration, addressing multiple competing THE SOLUTION interests and perspectives. Those careful, late-night preparations for this meeting subsequently evaporated into thin air. By leveraging the mobile touch-screen capabilities of the STYLISTIC Five minutes into the talk, the psychologist interjected that another Q550 Andre was able to develop a vast presentation library of meeting was coming up and he had ’just a few quick questions’ to ask. hundreds of slides and PDF’s which he could easily access with the Of course, the canned slide show didn’t contain appropriate answers touch of one finger. to his issues or, in some cases, the answers sat on slides that were 30 transitions away. Other attendees soon asked questions as well and a THE BENEFIT discussion ensued. The GM of sales wanted to know to what extent pre- n rganisation of information and presentation material regardless O vious projects had increased sales revenues. The HR manager hoped to of audience or context. explore the candidate testing process; and the call center manager was n onfidence to move between subjects and topics during C wondering how all this related to her call center environment. discussions on one single device and screen. Over the next hour, most of the prepared linear PowerPoint content sat worthless and unused because it couldn’t be adjusted to suit the n lexibility and the ability to pace all presentations “on-demand” F rapidly changing situation. The limitations of using PowerPoint and to suit any change in meeting schedule without stress. its linear design became increasingly annoying. He needed to find Page 1 of 2
  • 2. Case Study Sales Psychology Australia alternative ways of presenting information to better adapt should the hand corner. “Using my STYLISTIC Q550”, he said, “I now can move need arise in the future. seamlessly between hundreds of slide options, in any order, at any time.” “It was unacceptable that my reputation hinged upon how well I could foretell the future by lining up perfect slide sequences in advance.”, Always prepared, ever-adapting. said Mr. Vlcek, “Surely I needed something other than PowerPoint and Having the kind of flexibility that the Q550 has allowed has been a conventional notebook computer.” a lifesaver several times already according to Mr. Vlcek. He recently scheduled an hour-long meeting with a major Australian bank to Finding a solution using the Fujitsu STYLISTIC Q550. discuss improving the sales prospecting skills for their nearly 200 Upon researching online, he discovered the STYLISTIC Q550 Tablet and mobile business bankers. Like his meeting two years ago, things saw its potential for changing the way he does business. By leveraging did not go according to plan. Upon arriving at the establishment, the mobile touch-screen capabilities of the STYLISTIC Q550 he was able the buying team was visibly distracted and anxious. The Director of to develop a vast presentation library of hundreds of slides and PDF’s Sales informed him that a technical glitch had occurred within their which he could easily access with the touch of my finger. operations and that he could spare only fifteen minutes. The meeting Andre recommends corporate users tap into the potential of the he had expected to fill an hour promptly diminished in size by 75% STYLISTIC Q550 by using it in conjunction with PowerPoint. Deploying and he was forced to cut right to the point and hit the highlights of the innovative organizational and navigational structure called his presentation, without appearing frazzled or disorganized in the “Relational Presentation” provides fast and powerful flexibility to process. respond to your audience and overcome the constraints of PowerPoints “These days I can easily do that, using nothing more than my STYLISTIC traditional linearity. Q550 and PowerPoint 2010 and it’s not nearly as difficult as I once thought.”, concluded Mr Vlcek, “That same kind of powerful flexibility For his presentations, he developed a home screen with interactive and adaptability is available to anyone who needs to communicate, menus on the left hand side which were essentially hyperlinks to persuade, or sell their ideas using Microsoft PowerPoint. The power of different catagories of information. As each category is chosen, the flexibility and on-demand presentation capability - is one of the best individual topics within each category are shown in the bottom left kept secrets across the entire range of Fujitsu Tablet Computers.” Contact © Copyright 2011 Fujitsu, the Fujitsu logo, are trademarks or registered trademarks of Fujitsu FUJITSU PC AUSTRALIA Limited in Japan and other countries. Other company, product and service names may be Address: Suit 24, 33 Waterloo Road North Ryde NSW 2113 trademarks or registered trademarks of their respective owners. Technical data subject to Phone: +61 2 8877 9500 modifi cation and delivery subject to availability. Any liability that the data and illustrations E-mail: contact@au.fujitsu.com are complete, actual or correct is excluded. Designations may be trademarks and/or copyrights Website: au.fujitsu.com of the respective manufacturer, the use of which by third parties for their own purposes may Date: 1-Feb-2012 infringe the rights of such owner. Page 2 of 2