1. Subject Name Code : BMNG 377 Credit Hours : 42
ORGANIZATIONAL BEHAVIOUR
BMNG 377
ORGANIZATIONAL BEHAVIOUR
By
K.Anandan

2. Subject Name Code : BMNG 377 Credit Hours : 42
ORGANIZATIONAL BEHAVIOUR
Emotions in the workplace
• Emotions are physiological, behavioral and
psychological episodes experienced towards
an object, person or event that create a state
of readiness.
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3. Subject Name Code : BMNG 377 Credit Hours : 42
ORGANIZATIONAL BEHAVIOUR
Common Negative Emotions at
Work
• Frustration/Irritation
– Frustration usually occurs when you feel stuck or
trapped, or unable to move forward in some way.
– some suggestions for dealing with frustration:
• Stop and evaluate
• Find something positive about the situation
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4. Subject Name Code : BMNG 377 Credit Hours : 42
ORGANIZATIONAL BEHAVIOUR
• Worry/Nervousness
– With all the fear and anxiety that comes with
increasing numbers of layoffs, it's no wonder that
many people worry about their jobs
– tips to deal with worrying
• Don't surround yourself with worry and anxiety
• Try deep-breathing exercises
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5. Subject Name Code : BMNG 377 Credit Hours : 42
ORGANIZATIONAL BEHAVIOUR
• Anger/Aggravation
– Out-of-control anger is perhaps the most
destructive emotion that people experience in the
workplace.
– It's also the emotion that most of us don't handle
very well.
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6. Subject Name Code : BMNG 377 Credit Hours : 42
ORGANIZATIONAL BEHAVIOUR
• Dislike
– We've probably all had to work with someone we
don't like.
– But it's important to be professional, no matter
what.
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7. Subject Name Code : BMNG 377 Credit Hours : 42
ORGANIZATIONAL BEHAVIOUR
• Disappointment/Unhappiness
– the emotions you might feel at work, these are
the most likely to impact your productivity.
– some proactive steps you can take to cope with
disappointment and unhappiness:
• Look at your mindset
• Adjust your goal
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8. Subject Name Code : BMNG 377 Credit Hours : 42
ORGANIZATIONAL BEHAVIOUR
Job Satisfication
• Job satisfication which is probabaly the most
studied attitude in organization behavior,
represents a persons evaluation of his or her
job and work context.
• job satisfaction is simply how content an
individual is with his or her job
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9. Subject Name Code : BMNG 377 Credit Hours : 42
ORGANIZATIONAL BEHAVIOUR
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10. Subject Name Code : BMNG 377 Credit Hours : 42
ORGANIZATIONAL BEHAVIOUR
Factors that influence job
satisfaction
• Environmental factors
– Communication overload and communication
under load
– Superior-subordinate communication
• Individual factors
• Emotion-Mood and emotions form the affective element
of job satisfaction.
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11. Subject Name Code : BMNG 377 Credit Hours : 42
ORGANIZATIONAL BEHAVIOUR
• Genetics
– It has been well documented that genetics influence a variety of
individual differences
• Personality
– research suggests an association between personality and job
satisfaction.
– Specifically, this research describes the role of negative affectivity
and positive affectivity.
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12. Subject Name Code : BMNG 377 Credit Hours : 42
ORGANIZATIONAL BEHAVIOUR
• Psychological factors
– Psychological well-being (PWB) is defined as “the
overall effectiveness of an individual’s
psychological functioning” as related to primary
facets of one’s life: work, family, community, etc
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