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How and where we interface
      with our users is where the
      rubber meets the road and
      should merit a little more thought
      then simply thrusting a MySpace
      page in their face or building a
      new library in Second Life...

--John Blyberg, Library 2.0 Debased


                                           Some rights reserved (iNoxKrow)
some rights reserved (work+tumble)
some rights reserved (Ben McLeod)
choosing / prioritizing
some rights reserved (Valley Library)
how the things we do help our
users meet their needs


how a new project will help us
meet our strategic goals


how a new project will help us do
things better or more cheaply
some rights reserved (Rutty)
how the new thing should work &
how it does work


how, how well, and how fast we
should build the new thing


if we have the expertise to build
it, and how will we fill any gaps
some rights reserved (michellereneehawkins)
what our users really do, really
want to do - & how to find that out


the designs & tools that will have
the biggest impact on our users


the best ways to communicate
with our users
some rights reserved (Windward CC Library)
some rights reserved (thegloaming)
purpose
  deliverables

  constraints
work breakdown

    criteria
 organization
IS            IS NOT
deliverable
                 consistent look
Every member
                    and feel
of the library
faculty will                       comprehensive
                  easy to find
create a page
to display                          official CV
                    linkable
selected
publications                         printable
                 easy to update
and
                    without
presentations
                   requiring
                     HTML
scope
constraint
  matrix




resources            schedule
work breakdown




                 some rights reserved (superburschi)
milestones


dependencies
some rights reserved (Carl Blake)
who has veto power




who needs to be kept informed
exercise & discussion

1. BRAINSTORM: Think of every task (big or small) you
   would have to do to complete one of these projects
   in your environment. One task per post-it.

2. DISCUSS: Within your groups, discuss how context
   affects your planning.
3. ORGANIZE: Group the post-its. Label your groups.

4. PLAN: Identify dependencies & a rough timeline.
   Identify your planning horizon.

5. PREDICT: Identify key milestones. Identify time and
   resources needed to achieve milestones.

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How libraries can better meet user needs through thoughtful interface design

  • 1. How and where we interface with our users is where the rubber meets the road and should merit a little more thought then simply thrusting a MySpace page in their face or building a new library in Second Life... --John Blyberg, Library 2.0 Debased Some rights reserved (iNoxKrow)
  • 2. some rights reserved (work+tumble)
  • 3. some rights reserved (Ben McLeod)
  • 5. some rights reserved (Valley Library)
  • 6. how the things we do help our users meet their needs how a new project will help us meet our strategic goals how a new project will help us do things better or more cheaply
  • 8. how the new thing should work & how it does work how, how well, and how fast we should build the new thing if we have the expertise to build it, and how will we fill any gaps
  • 9.
  • 10. some rights reserved (michellereneehawkins)
  • 11. what our users really do, really want to do - & how to find that out the designs & tools that will have the biggest impact on our users the best ways to communicate with our users
  • 12. some rights reserved (Windward CC Library)
  • 13.
  • 14. some rights reserved (thegloaming)
  • 15.
  • 16. purpose deliverables constraints work breakdown criteria organization
  • 17. IS IS NOT deliverable consistent look Every member and feel of the library faculty will comprehensive easy to find create a page to display official CV linkable selected publications printable easy to update and without presentations requiring HTML
  • 19. work breakdown some rights reserved (superburschi)
  • 21. some rights reserved (Carl Blake)
  • 22.
  • 23.
  • 24.
  • 25. who has veto power who needs to be kept informed
  • 26.
  • 27. exercise & discussion 1. BRAINSTORM: Think of every task (big or small) you would have to do to complete one of these projects in your environment. One task per post-it. 2. DISCUSS: Within your groups, discuss how context affects your planning. 3. ORGANIZE: Group the post-its. Label your groups. 4. PLAN: Identify dependencies & a rough timeline. Identify your planning horizon. 5. PREDICT: Identify key milestones. Identify time and resources needed to achieve milestones.