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UPS Trade Show Messaging & Graphic Standards Manual
Vistage All-City 2013
AUGUST 27, 2013
HELLO
Vicky Jones
PRESIDENT, BRANDFEVER
we deliver insight-driven
creative excellence
through engaging and
meaningful experiences
online, offline and mobile
WE HAVE DEVELOPED BRAND SYSTEMS FOR THE FOLLOWING CLIENTS:
WHY ARE WE HERE?
HOW DOES A BRAND
SELL ITSELF?
Branding exists to
help your customers
differentiate the value you
deliver from other options
in the marketplace.
WHAT IS BRANDING
REALLY ABOUT?
when you really boil it down...
Successful brands use…
...to achieve a name for themselves, prove
reputation, and guide the decision-making process.
MARKETING
CONTENT
DISTRIBUTION SOCIAL
MEDIUMS
BRAND
VOICE
DIGITAL
INTERACTION
But REALLY
successful brands
define what it is
ONLY THEY do,
that no one else
can do better.
DEFINE THEIR
COMPETITIVE
ADVANTAGE
TOUT IT
AS THEIRS
ALONE
LIVE, EAT
& BREATHE
IT AS AN INTERNAL
CULTURE AND AN
EXTERNAL NAMESAKE
Our audiences are constantly being barraged
with images, messages, and pitches.
To become a brand that sells itself, you've
got to build a story that's truly...
and that brand story has to be
relatable, likeable & connectable
authentic
different
bold
THE EMOTIONAL BRAND
VALUE FUNNEL SAYS…
Conversion begins
with brand connection.
Stories are the
opportunity to connect.
01. I like this brand
02. I need this brand
03. I am this brand
The new breed of value
creation starts with…
INPUT OUTPUT
Understanding
customer needs
Offering value through
the power of your
brand’s own unique
competitive advantage
INTENSE LISTENING LEADS TO
INTENSE BRAND VALUE
What’s in the mind of
your audience?
They’re concerned with things like: 	
- minimizing risk
- saving money
- streamlining operations	
- delivering convenience 	
- polishing reputation
Focus intensely on ways you can serve before selling.
What does your brand do that
makes their brand better?
Harvard Business Review recently ran an article on this,
calling it “shared value”.
I HELP YOU > YOU HELP ME > EVERYONE WINS
A give-give cycle of dependency is key, because it keeps
them coming back and affectionately trusting the brand.
Energizing your existing workforce is critical.
These are brand evangelists you didn’t know you
had, and the best brand advocates you can tap into.
Gain insights on company perspectives >
work to create opportunities for brand
stewardship within.
Employees who are enthusiastic about your
brand are the greatest competitive advantage
you’ve got. They make the brand a living,
breathing entity.
IT’S NOT ENOUGH TO BE
GOOD ON THE OUTSIDE
ENGAGE FROM WITHIN
Internal brand activation translates
directly into ignited brand awareness
At the same time…
Listening to your changing customer needs is
a minute-by-minute, day-to-day process that
your business depends on.
WHAT CAN YOU DO TO PUT PEOPLE
IN A POSITION TO LISTEN?
Creating useful, shareable
content through…
- WHITE PAPERS
- CONTENT RESOURCE “BANK”
- EBOOKS
- INFOGRAPHICS
- MOBILE DOWNLOADS/APPS
All exist to inform, delight, and solve problems.
BRANDS WITH A HUMAN TOUCH
LIVE LONGER
THAN THOSE WITHOUT
What red tape or corporate policies are
keeping customers from feeling like
they’ve won when working with you?
Invite people
into your
brand through…
…so that they can
own it with you.
STORIES
SALES
SOLUTIONS
THANKSfor your time
BRANDFEVER
www.brandfeverinc.com
twitter: @brandfever

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Vistage - All City Atlanta 2013

  • 1. 1 UPS Trade Show Messaging & Graphic Standards Manual Vistage All-City 2013 AUGUST 27, 2013
  • 3. we deliver insight-driven creative excellence through engaging and meaningful experiences online, offline and mobile
  • 4. WE HAVE DEVELOPED BRAND SYSTEMS FOR THE FOLLOWING CLIENTS:
  • 5. WHY ARE WE HERE?
  • 6. HOW DOES A BRAND SELL ITSELF?
  • 7. Branding exists to help your customers differentiate the value you deliver from other options in the marketplace. WHAT IS BRANDING REALLY ABOUT? when you really boil it down...
  • 8. Successful brands use… ...to achieve a name for themselves, prove reputation, and guide the decision-making process. MARKETING CONTENT DISTRIBUTION SOCIAL MEDIUMS BRAND VOICE DIGITAL INTERACTION
  • 9. But REALLY successful brands define what it is ONLY THEY do, that no one else can do better. DEFINE THEIR COMPETITIVE ADVANTAGE TOUT IT AS THEIRS ALONE LIVE, EAT & BREATHE IT AS AN INTERNAL CULTURE AND AN EXTERNAL NAMESAKE
  • 10. Our audiences are constantly being barraged with images, messages, and pitches. To become a brand that sells itself, you've got to build a story that's truly... and that brand story has to be relatable, likeable & connectable authentic different bold
  • 11. THE EMOTIONAL BRAND VALUE FUNNEL SAYS… Conversion begins with brand connection. Stories are the opportunity to connect. 01. I like this brand 02. I need this brand 03. I am this brand
  • 12. The new breed of value creation starts with… INPUT OUTPUT Understanding customer needs Offering value through the power of your brand’s own unique competitive advantage
  • 13. INTENSE LISTENING LEADS TO INTENSE BRAND VALUE
  • 14. What’s in the mind of your audience? They’re concerned with things like: - minimizing risk - saving money - streamlining operations - delivering convenience - polishing reputation Focus intensely on ways you can serve before selling.
  • 15. What does your brand do that makes their brand better? Harvard Business Review recently ran an article on this, calling it “shared value”. I HELP YOU > YOU HELP ME > EVERYONE WINS A give-give cycle of dependency is key, because it keeps them coming back and affectionately trusting the brand.
  • 16. Energizing your existing workforce is critical. These are brand evangelists you didn’t know you had, and the best brand advocates you can tap into. Gain insights on company perspectives > work to create opportunities for brand stewardship within. Employees who are enthusiastic about your brand are the greatest competitive advantage you’ve got. They make the brand a living, breathing entity. IT’S NOT ENOUGH TO BE GOOD ON THE OUTSIDE
  • 17. ENGAGE FROM WITHIN Internal brand activation translates directly into ignited brand awareness
  • 18. At the same time… Listening to your changing customer needs is a minute-by-minute, day-to-day process that your business depends on. WHAT CAN YOU DO TO PUT PEOPLE IN A POSITION TO LISTEN?
  • 19. Creating useful, shareable content through… - WHITE PAPERS - CONTENT RESOURCE “BANK” - EBOOKS - INFOGRAPHICS - MOBILE DOWNLOADS/APPS All exist to inform, delight, and solve problems.
  • 20. BRANDS WITH A HUMAN TOUCH LIVE LONGER THAN THOSE WITHOUT What red tape or corporate policies are keeping customers from feeling like they’ve won when working with you?
  • 21. Invite people into your brand through… …so that they can own it with you. STORIES SALES SOLUTIONS