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How to Modernize Your Signage
Amanda L. Goodman @godaisies
Amanda L. Goodman
User Experience Librarian at Darien Library in CT
amanda@godaisies.com
@godaisies
amandagoodman.com or libux.co
2/77
Amanda L. Goodman @godaisies
Do you already have digital signs?
3/77
Sourcehttp://bit.ly/22AO5YN CC BY-ND 2.0
2Source: http://bit.ly/1bz8loS CC BY-SA 2.0
Amanda L. Goodman @godaisies Source: Thomas Dowling, Wake Forest University, 2015
Amanda L. Goodman @godaisies 11/77
Amanda L. Goodman @godaisies 12/77
Amanda L. Goodman @godaisies Source: Abby Sesselberg, 2015
Amanda L. Goodman @godaisies
Why do you want digital signs or a kiosk?
14/77
2Source: http://bit.ly/1IHV8o6 CC BY 2.0
Source: http://bit.ly/1WEdNbc CC BY-SA 2.0
Amanda L. Goodman @godaisies
Photos + Text
Animation
Videos
GIFs
17/77
Amanda L. Goodman @godaisies
Interactive Photo Display at Vanderbilt University
http://bit.ly/1yPoOPV
Central Piedmont Community College Policy
http://bit.ly/1G6Xw4N
Cornell University’s Albert R. Mann Library Policy
https://mannlib.cornell.edu/rooms-labs/lobby
Hunt Library at NC State’s Video Walls
http://bit.ly/1DAAK3D
19/77
Amanda L. Goodman @godaisies Source: https://instagram.com/p/zPrRuBzYps/
Digital signage, if deployed properly,
tells venue-specific stories, consistently
serving up the right content to the right
audience at the right time.
39/53
Vern Freedlander, SVC Online, December 2011
Amanda L. Goodman @godaisies
30% General Content
70% Site Specific Content
Source: http://bit.ly/1JeHfRH
39/53
2Source: http://bit.ly/1ySqMzb CC BY 2.0
Source: Texas Woman’s University
http://www.twu.edu/library/kiosk/
Source: Darien Library
Source: Grand Valley State University
http://labs.library.gvsu.edu/display/
Source: UMBC Library
http://aok.lib.umbc.edu/kiosk/
Source: Wilton Library Association
Source: Wilton Library Association
Source: Darien Library
Source: http://bit.ly/1prBecV CC BY-SA 2.0
Amanda L. Goodman @godaisies
Kindle
Android Tablet
Kindle Fire
iPad
33/77
Nook Color Digital Picture Frames
Chromecast Raspberry Pi
Computer
Amanda L. Goodman @godaisies
PowerPoint
Keynote
Intuiface Composer
http://www.intuilab.com/
WordPress
http://bit.ly/1VxLc99
34/77
http://wpds.pixelydo.com/
Amanda L. Goodman @godaisies
Canva
Google Slides
Microsoft Sway
https://sway.com/
Marvel
https://marvelapp.com/
36/77
http://canva.com/
http://drive.google.com
Amanda L. Goodman @godaisies
Monitor + Chromecast + Computer
Old Touchscreen eReader /Tablet + Intuiface Composer
Monitor + Slides + Computer
HTML + Touchscreen Monitor or Tablet
Buy a cheap HTML template and modify it
37/77
Source: http://bit.ly/1FJmag1
Amanda L. Goodman @godaisies Source: http://bit.ly/1bxTN8R
To be more accessible, kiosks need a headphone
jack, so a blind user can interact with them
privately; a keyboard with keys you can find by
touch; and correct software applications to
make everything work correctly.
39/53
Gregg Vanderheiden, Trace R&D Center at UW-Madison
http://bit.ly/1Dfry4d
Amanda L. Goodman @godaisies
Do you know of any accessible kiosk?
41/77
Amanda L. Goodman @godaisies
E-Accessibility Policy Toolkit for Persons with Disabilities
http://bit.ly/1FfFDEJ
Usable Gestures for Blind People
http://bit.ly/1DD9IZm
Simple Gestures Make Kiosks Accessible
http://bit.ly/1yUMySR
Indoor Navigation Using a Digital Sign System
http://bit.ly/1JeWFW4 (Open Access)
42/77
Amanda L. Goodman @godaisies
Georgia Tech Research Institute Accessibility Monograph
Series: #6 Kiosks
http://b.gatech.edu/1VhFurU
43/77
A 208 page paper from 2009 by W. Bradley Fain, Ph.D. He goes over
accessible kiosk design, considerations, and structures in exhaustive, but
readable detail.
2Source: Darien Library
Amanda L. Goodman @godaisies
Stress that you are testing the design
NOT the person. Say this repeatedly.
Make it so!
45/77
Amanda L. Goodman @godaisies
Have you used a touchscreen kiosk before?
What do you expect to learn or discover from using this kiosk?
Would the current display [screensaver or default screen]
encourage you to explore? Why?
How would you find X?
Do you know where you are in the building from this map?
46/77
Amanda L. Goodman @godaisies
Where would you find information about X?
Now that you have started to use the kiosk, is there anything
else you would want to find on it? Are we missing anything?
47/77
Amanda L. Goodman @godaisies
Work in Teams of Two
One asks the questions. The other writes.
Ask to Film Their Hands
Saves time on note taking and gives you video proof of how users act.
Encourage Thinking Out Loud
You want to know why they’re doing what they do.
Offer Compensation
Coffee is popular!
48/77
2Source: Darien Library
2Source: Darien Library
Amanda L. Goodman @godaisies
CoolSign
http://bit.ly/1JiHcUV
Visix
http://bit.ly/1Ojbryy
FireSign
http://firesign.net/
Screenly
https://www.screenlyapp.com/
51/77
Amanda L. Goodman @godaisies
SignageStudio
http://bit.ly/1Fiu5Rn
Screenly
https://www.screenlyapp.com/
Concerto
http://www.concerto-signage.org/
Xibo
http://xibo.org.uk/
HTML Templates
https://creativemarket.com/
52/77
Amanda L. Goodman @godaisies
Wayfinding by UCDavis
http://bit.ly/1d71rra
Xibo
http://xibo.org.uk/
Mapplic – Custom Interactive Map WordPress Plugin
http://bit.ly/1yZ0wDq
Wayfinding
https://www.wayfindingpro.com/
53/77
Amanda L. Goodman @godaisies
Map it @ WSU
http://bit.ly/1Qqb7fJ
Creating Computer Availability Maps
http://bit.ly/1QqbdE5
How to Build a Computer Availability Map
http://bit.ly/1yZ2raS
LabStats
http://bit.ly/1OMDaCA
54/77
Amanda L. Goodman @godaisies
Lessons in Public Touchscreen Development
http://bit.ly/1Hy6hZN
Brave NUI World [Book]
http://amzn.to/1JzO0Kr
Designing Gestural Interfaces [Book]
http://bit.ly/1yZ2raS
University of York Information Directorate Map
http://bit.ly/1GnTp6W
55/77
Amanda L. Goodman @godaisies
RealEyes Display
Augustana College, Christine Aden
TV + FireSign Software + Evanced
Elmhurst Public Library, Catherine E. Ingram
Digital Photo Frame + Flash Drive + LCD TV
Solvay High School, Katharine St. Laurent
Signage Studio Software
Norton Public Library, Amanda Viana
Source: http://on.fb.me/1JzDxyK
Amanda L. Goodman @godaisies
CoolSign Software
Drexel Learning Commons Atrium, Catherine Collins
Digital Signage Software + Streaming Media Stick + HDTV
Tenafly Public Library, Daniel Lee
Visix Software
E. H. Butler Library, Leah Galka
Monitors + Raspberry Pi + Concerto Signage
Wake County (?), Kevin Smith
Source: http://on.fb.me/1JzDxyK
Amanda L. Goodman @godaisies
Converted Dell Laptops
Tarrant County College, Ayyoub Ajmi
Plex Media Server + Rokus + Laptop + JPEGs
E. H. Butler Library, Leah Galka
Source: http://on.fb.me/1JzDxyK
Amanda L. Goodman @godaisies
Plex Media Server + Rokus + Laptop + JPEGs
Rowan Public Library, NC; Edward A. Hirst
Raspberry Pi + Monitors + Screenly Software
New York City College of Technology, CUNY; Junior Tidal
Source: http://bit.ly/1Di87Yt
Amanda L. Goodman @godaisies
Grand Valley State University
http://labs.library.gvsu.edu/display/
TWU Libraries at Texas Woman’s University
http://www.twu.edu/library/kiosk/
Polk Library at University of Wisconsin Oshkosh
http://www.uwosh.edu/library/computer-availability
University of Nebraska Kearney: Ryan Library
http://library.unk.edu/kiosk/
60/77
2Source: http://bit.ly/15zxrQV
Amanda L. Goodman @godaisies 62/77
Amanda L. Goodman @godaisies 63/77
LAS VEGAS AIRPORT
Amanda L. Goodman @godaisies 64/77
LAS VEGAS AIRPORT
Amanda L. Goodman @godaisies 65/77
LAS VEGAS AIRPORT
Amanda L. Goodman @godaisies 66/77
PHILADELPHIA CONVENTION CENTER
Amanda L. Goodman @godaisies 67/77
PHILADELPHIA CONVENTION CENTER
Amanda L. Goodman @godaisies 68/77
PHILADELPHIA CONVENTION CENTER
Amanda L. Goodman @godaisies 69/77
PHILADELPHIA CONVENTION CENTER
Amanda L. Goodman @godaisies 70/77
PHILADELPHIA CONVENTION CENTER
Amanda L. Goodman @godaisies 71/77
Amanda L. Goodman @godaisies 72/77
Amanda L. Goodman @godaisies 73/77
Created using
Four Winds Interactive
fourwindsinteractive.com
Amanda L. Goodman @godaisies 74/77
Created using
#tagboard
tagboard.com
Amanda L. Goodman @godaisies 75/77
Requires keyboard input
with a roller mouse
Amanda L. Goodman @godaisies 5/53Source: http://bit.ly/1GdaE8x
Amanda L. Goodman @godaisies
Download the Slides
http://bit.ly/1pxYFBe
Amanda@godaisies.com
@godaisies
amandagoodman.com or libux.co
77/77
Write-Up of Our Kiosk
http://bit.ly/1yV7jgZ
Handout
http://bit.ly/1RjFx18

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How to Modernize Your Signage with Digital Screens

  • 1. with Digital Screens How to Modernize Your Signage
  • 2. Amanda L. Goodman @godaisies Amanda L. Goodman User Experience Librarian at Darien Library in CT amanda@godaisies.com @godaisies amandagoodman.com or libux.co 2/77
  • 3. Amanda L. Goodman @godaisies Do you already have digital signs? 3/77
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  • 6.
  • 7.
  • 8.
  • 10. Amanda L. Goodman @godaisies Source: Thomas Dowling, Wake Forest University, 2015
  • 11. Amanda L. Goodman @godaisies 11/77
  • 12. Amanda L. Goodman @godaisies 12/77
  • 13. Amanda L. Goodman @godaisies Source: Abby Sesselberg, 2015
  • 14. Amanda L. Goodman @godaisies Why do you want digital signs or a kiosk? 14/77
  • 17. Amanda L. Goodman @godaisies Photos + Text Animation Videos GIFs 17/77
  • 18.
  • 19. Amanda L. Goodman @godaisies Interactive Photo Display at Vanderbilt University http://bit.ly/1yPoOPV Central Piedmont Community College Policy http://bit.ly/1G6Xw4N Cornell University’s Albert R. Mann Library Policy https://mannlib.cornell.edu/rooms-labs/lobby Hunt Library at NC State’s Video Walls http://bit.ly/1DAAK3D 19/77
  • 20. Amanda L. Goodman @godaisies Source: https://instagram.com/p/zPrRuBzYps/
  • 21. Digital signage, if deployed properly, tells venue-specific stories, consistently serving up the right content to the right audience at the right time. 39/53 Vern Freedlander, SVC Online, December 2011
  • 22. Amanda L. Goodman @godaisies 30% General Content 70% Site Specific Content Source: http://bit.ly/1JeHfRH
  • 23. 39/53
  • 25. Source: Texas Woman’s University http://www.twu.edu/library/kiosk/
  • 27. Source: Grand Valley State University http://labs.library.gvsu.edu/display/
  • 29. Source: Wilton Library Association
  • 30. Source: Wilton Library Association
  • 33. Amanda L. Goodman @godaisies Kindle Android Tablet Kindle Fire iPad 33/77 Nook Color Digital Picture Frames Chromecast Raspberry Pi Computer
  • 34. Amanda L. Goodman @godaisies PowerPoint Keynote Intuiface Composer http://www.intuilab.com/ WordPress http://bit.ly/1VxLc99 34/77
  • 36. Amanda L. Goodman @godaisies Canva Google Slides Microsoft Sway https://sway.com/ Marvel https://marvelapp.com/ 36/77 http://canva.com/ http://drive.google.com
  • 37. Amanda L. Goodman @godaisies Monitor + Chromecast + Computer Old Touchscreen eReader /Tablet + Intuiface Composer Monitor + Slides + Computer HTML + Touchscreen Monitor or Tablet Buy a cheap HTML template and modify it 37/77
  • 39. Amanda L. Goodman @godaisies Source: http://bit.ly/1bxTN8R
  • 40. To be more accessible, kiosks need a headphone jack, so a blind user can interact with them privately; a keyboard with keys you can find by touch; and correct software applications to make everything work correctly. 39/53 Gregg Vanderheiden, Trace R&D Center at UW-Madison http://bit.ly/1Dfry4d
  • 41. Amanda L. Goodman @godaisies Do you know of any accessible kiosk? 41/77
  • 42. Amanda L. Goodman @godaisies E-Accessibility Policy Toolkit for Persons with Disabilities http://bit.ly/1FfFDEJ Usable Gestures for Blind People http://bit.ly/1DD9IZm Simple Gestures Make Kiosks Accessible http://bit.ly/1yUMySR Indoor Navigation Using a Digital Sign System http://bit.ly/1JeWFW4 (Open Access) 42/77
  • 43. Amanda L. Goodman @godaisies Georgia Tech Research Institute Accessibility Monograph Series: #6 Kiosks http://b.gatech.edu/1VhFurU 43/77 A 208 page paper from 2009 by W. Bradley Fain, Ph.D. He goes over accessible kiosk design, considerations, and structures in exhaustive, but readable detail.
  • 45. Amanda L. Goodman @godaisies Stress that you are testing the design NOT the person. Say this repeatedly. Make it so! 45/77
  • 46. Amanda L. Goodman @godaisies Have you used a touchscreen kiosk before? What do you expect to learn or discover from using this kiosk? Would the current display [screensaver or default screen] encourage you to explore? Why? How would you find X? Do you know where you are in the building from this map? 46/77
  • 47. Amanda L. Goodman @godaisies Where would you find information about X? Now that you have started to use the kiosk, is there anything else you would want to find on it? Are we missing anything? 47/77
  • 48. Amanda L. Goodman @godaisies Work in Teams of Two One asks the questions. The other writes. Ask to Film Their Hands Saves time on note taking and gives you video proof of how users act. Encourage Thinking Out Loud You want to know why they’re doing what they do. Offer Compensation Coffee is popular! 48/77
  • 51. Amanda L. Goodman @godaisies CoolSign http://bit.ly/1JiHcUV Visix http://bit.ly/1Ojbryy FireSign http://firesign.net/ Screenly https://www.screenlyapp.com/ 51/77
  • 52. Amanda L. Goodman @godaisies SignageStudio http://bit.ly/1Fiu5Rn Screenly https://www.screenlyapp.com/ Concerto http://www.concerto-signage.org/ Xibo http://xibo.org.uk/ HTML Templates https://creativemarket.com/ 52/77
  • 53. Amanda L. Goodman @godaisies Wayfinding by UCDavis http://bit.ly/1d71rra Xibo http://xibo.org.uk/ Mapplic – Custom Interactive Map WordPress Plugin http://bit.ly/1yZ0wDq Wayfinding https://www.wayfindingpro.com/ 53/77
  • 54. Amanda L. Goodman @godaisies Map it @ WSU http://bit.ly/1Qqb7fJ Creating Computer Availability Maps http://bit.ly/1QqbdE5 How to Build a Computer Availability Map http://bit.ly/1yZ2raS LabStats http://bit.ly/1OMDaCA 54/77
  • 55. Amanda L. Goodman @godaisies Lessons in Public Touchscreen Development http://bit.ly/1Hy6hZN Brave NUI World [Book] http://amzn.to/1JzO0Kr Designing Gestural Interfaces [Book] http://bit.ly/1yZ2raS University of York Information Directorate Map http://bit.ly/1GnTp6W 55/77
  • 56. Amanda L. Goodman @godaisies RealEyes Display Augustana College, Christine Aden TV + FireSign Software + Evanced Elmhurst Public Library, Catherine E. Ingram Digital Photo Frame + Flash Drive + LCD TV Solvay High School, Katharine St. Laurent Signage Studio Software Norton Public Library, Amanda Viana Source: http://on.fb.me/1JzDxyK
  • 57. Amanda L. Goodman @godaisies CoolSign Software Drexel Learning Commons Atrium, Catherine Collins Digital Signage Software + Streaming Media Stick + HDTV Tenafly Public Library, Daniel Lee Visix Software E. H. Butler Library, Leah Galka Monitors + Raspberry Pi + Concerto Signage Wake County (?), Kevin Smith Source: http://on.fb.me/1JzDxyK
  • 58. Amanda L. Goodman @godaisies Converted Dell Laptops Tarrant County College, Ayyoub Ajmi Plex Media Server + Rokus + Laptop + JPEGs E. H. Butler Library, Leah Galka Source: http://on.fb.me/1JzDxyK
  • 59. Amanda L. Goodman @godaisies Plex Media Server + Rokus + Laptop + JPEGs Rowan Public Library, NC; Edward A. Hirst Raspberry Pi + Monitors + Screenly Software New York City College of Technology, CUNY; Junior Tidal Source: http://bit.ly/1Di87Yt
  • 60. Amanda L. Goodman @godaisies Grand Valley State University http://labs.library.gvsu.edu/display/ TWU Libraries at Texas Woman’s University http://www.twu.edu/library/kiosk/ Polk Library at University of Wisconsin Oshkosh http://www.uwosh.edu/library/computer-availability University of Nebraska Kearney: Ryan Library http://library.unk.edu/kiosk/ 60/77
  • 62. Amanda L. Goodman @godaisies 62/77
  • 63. Amanda L. Goodman @godaisies 63/77
  • 64. LAS VEGAS AIRPORT Amanda L. Goodman @godaisies 64/77
  • 65. LAS VEGAS AIRPORT Amanda L. Goodman @godaisies 65/77
  • 66. LAS VEGAS AIRPORT Amanda L. Goodman @godaisies 66/77
  • 67. PHILADELPHIA CONVENTION CENTER Amanda L. Goodman @godaisies 67/77
  • 68. PHILADELPHIA CONVENTION CENTER Amanda L. Goodman @godaisies 68/77
  • 69. PHILADELPHIA CONVENTION CENTER Amanda L. Goodman @godaisies 69/77
  • 70. PHILADELPHIA CONVENTION CENTER Amanda L. Goodman @godaisies 70/77
  • 71. PHILADELPHIA CONVENTION CENTER Amanda L. Goodman @godaisies 71/77
  • 72. Amanda L. Goodman @godaisies 72/77
  • 73. Amanda L. Goodman @godaisies 73/77 Created using Four Winds Interactive fourwindsinteractive.com
  • 74. Amanda L. Goodman @godaisies 74/77 Created using #tagboard tagboard.com
  • 75. Amanda L. Goodman @godaisies 75/77 Requires keyboard input with a roller mouse
  • 76. Amanda L. Goodman @godaisies 5/53Source: http://bit.ly/1GdaE8x
  • 77. Amanda L. Goodman @godaisies Download the Slides http://bit.ly/1pxYFBe Amanda@godaisies.com @godaisies amandagoodman.com or libux.co 77/77 Write-Up of Our Kiosk http://bit.ly/1yV7jgZ Handout http://bit.ly/1RjFx18