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Women and social media 2012
1.
Women and Social Media
in 2012 ©Copyright BlogHer Inc.
2.
BlogHer Objective: Women’s social media
habits in 2012 © 2012 Women and Social Media Study by 2 Trends in usage over the past 3-5 years1 Emerging media platforms to watch2 Purpose, influence, trust level per channel3 Marketing outreach recommendations4
3.
BlogHer 3 In February
2012, BlogHer worked with leading market research and analysis firm Vision Critical and our own network of 37MM unique visitors to ask over 2,000 women how they use social media tools and why Survey fielded across network of 3,000 blogs & 37MM+ audience N= 1,060 women and 21 men Total: 1,081 aged 18-76 TOTAL combined sample of 2,071 women Survey fielded on Vision Critical online panel N=1,011 women and 500 men Total: 1,511 aged 18-76 BLOGHER SAMPLE TOTAL U.S. ONLINE POP © 2012 Women and Social Media Study by
4.
BlogHer What 2,000 women
told us: 4 Do you want more confidence that your relevant messages will actually convert into action? Talk to bloggers. © 2012 Women and Social Media Study by
5.
BlogHer Blogs’ influence and
trust level drive purchase intent 5© 2012 Women and Social Media Study by
6.
BlogHer We trust what
we use. Blog readers trust blogs most of all 6 Source: 2012 Women and Social Media Study U.S. Total Online Population Sample vs. BlogHer Network sample ; active blog users Vision Critical US Total Online N = 1,011; BlogHer sample N = 1,060; Active blog users BLOGS 81% 98% yes “Do you trust the information and advice that you get from the following sources?” Blogs | Facebook | Twitter | Pinterest BLOGHER SAMPLE TOTAL U.S. ONLINE POP © 2012 Women and Social Media Study by
7.
BlogHer No other source
is as trusted by its active users 7 BLOGS 81% 98% yes 67% 86% yes 73% 85% yes 81% 85% yes “Do you trust the information and advice that you get from the following sources?” Blogs | Facebook | Twitter | Pinterest BLOGHER SAMPLE TOTAL U.S. ONLINE POP Source: 2012 Women and Social Media Study U.S. Total Online Population Sample vs. BlogHer Network sample ; active users of each media source Vision Critical US Total Online N = 1,011; BlogHer sample N = 1,060; Active blog users © 2012 Women and Social Media Study by
8.
BlogHer We purchase based
on trust, and blogs drive highest percentage conversion from trust to action 8 “Have you ever made a purchase based on a recommendation from…?” Blogs | Facebook | Twitter | Pinterest BLOGS 61% 87% yes BLOGHER SAMPLE TOTAL U.S. ONLINE POP Source: 2012 Women and Social Media Study U.S. Total Online Population Sample vs. BlogHer Network sample; active blog users Vision Critical US Total Online N = 1,011; BlogHer sample N = 1,060; Active blog users © 2012 Women and Social Media Study by
9.
BlogHer We purchase based
on trust, and blogs drive highest percentage conversion from trust to action 9 33% 54% yes 31%30% yes 47% 53% yes BLOGS 61% 87% yes BLOGHER SAMPLE TOTAL U.S. ONLINE POP “Have you ever made a purchase based on a recommendation from…?” Blogs | Facebook | Twitter | Pinterest Source: 2012 Women and Social Media Study U.S. Total Online Population Sample vs. BlogHer Network sample; active users of each media source Vision Critical US Total Online N = 1,011; BlogHer sample N = 1,060 © 2012 Women and Social Media Study by
10.
BlogHer Blogs driving purchase
intent is a consistent data point across our vertical surveys: Consumer Electronics 10Source: Jan 2012 Consumer Electronics Study, BlogHer Used advice from blogs Used information or status updates on a social network 84% 56% 69% 53% “Have you ever used advice from a blog, or information or status updates on a social network to help with a consumer electronics purchase?” CE purchase intent drives high engagement with blogs BLOGHER SAMPLE TOTAL U.S. ONLINE POP © 2012 Women and Social Media Study by
11.
BlogHer Blogs driving purchase
intent is a consistent data point across our vertical surveys: Beauty 11Source: Oct 2010 Beauty is in the Eye of the Blog Holder study, BlogHer FAMILIAR BLOGGER STORE WEBSITE SOCIAL NETWORK BLOG THAT WAS STUMBLED UPON IN SEARCH 61% 46% 33% 19% 20% MESSAGE BOARD “Which resource is most helpful to provide beauty product advice and recommendations?” BLOGHER SAMPLE © 2012 Women and Social Media Study by
12.
BlogHer Blog readers prefer
blogs for information. Facebook is our source for play and friendship 12 BLOGS FACEBOOK To help make purchase decisions 36% 17% To get product information 37% 17% To seek advice and recommendations 39% 35% To find out about new products 41% 24% To have fun 41% 77% To contribute to a community 28% 41% To stay up to date with friends and family 20% 87% For entertainment 50% 69% “For each of these categories, which online source is best suited for your purposes?” TOTAL U.S. ONLINE POP Source: 2012 Women and Social Media Study U.S. Total Online Population Sample vs. BlogHer Network sample Vision Critical US Total Online N = 1,011; BlogHer sample N = 1,060; Active blog users © 2012 Women and Social Media Study by
13.
BlogHer Trend watch: In
less than one year, Pinterest has adoption to match Twitter, and relevance to beat Twitter 13 Twitter Pinterest To help make purchase decisions 21% 18% To get product information 18% 26% To seek advice and recommendations 29% 30% To find out about new products 24% 39% To have fun 47% 58% To contribute to a community 33% 32% To stay up to date with friends and family 39% 13% For entertainment 51% 54% “For each of these categories, which online source is best suited for your purposes?” TOTAL U.S. ONLINE POP Source: 2012 Women and Social Media Study U.S. Total Online Population Sample vs. BlogHer Network sample Vision Critical US Total Online N = 1,011; BlogHer sample N = 1,060; Active blog users © 2012 Women and Social Media Study by
14.
BlogHer Blog readers are
most likely to incorporate online/social into their purchase process 14 Source: 2012 Women and Social Media Study , Gen Pop N = 1011, BlogHer N = 1060, Daily Blog Readers N = 217 GEN POP DAILY BLOG READERS GEN POP BLOGHER It’s the first thing I do when I want to buy something 35% 23% 49% When I’ve narrowed my decision down to a couple of choices 42% 35% 57% When I’m in a store shopping (on mobile) 9% 5% 17% After I get home from shopping 11% 6% 6% I don’t go online or to social media for a shopping decision 19% 41% 8% “At what point do you turn to an online or social media site when you are about to purchase something?” © 2012 Women and Social Media Study by
15.
BlogHer BlogHer vs. General
Population media usage: What’s mainstream? 15 97% 94% 85% 75% 46% 84% 93% 62% Blogs Facebook Television YouTube BLOGHER SAMPLE TOTAL U.S. ONLINE POP © 2012 Women and Social Media Study by Source: 2012 Women and Social Media Study : U.S. Total Online Population Sample vs. BlogHer Network sample Vision Critical US Total Online N = 1,011; BlogHer sample N = 1,060
16.
BlogHer BlogHer vs. General
Population media usage: What’s simmering? 16 78% 75% 39% 22% 40% 21% 41% 14% Mobile Apps Twitter Online Coupons (e.g. Groupon) Location Apps (e.g. Foursquare) BLOGHER SAMPLE TOTAL U.S. ONLINE POP © 2012 Women and Social Media Study by Source: 2012 Women and Social Media Study : U.S. Total Online Population Sample vs. BlogHer Network sample Vision Critical US Total Online N = 1,011; BlogHer sample N = 1,060
17.
BlogHer BlogHer vs. General
Population media usage: What’s leading edge for 2012? 17 43% 43% 77% 21% 11% 19% Social shopping sites (e.g. Etsy) Social photo apps (e.g. Instagram) BLOGHER SAMPLE TOTAL U.S. ONLINE POP © 2012 Women and Social Media Study by Source: 2012 Women and Social Media Study : U.S. Total Online Population Sample vs. BlogHer Network sample Vision Critical US Total Online N = 1,011; BlogHer sample N = 1,060
18.
BlogHer 30% 32% 52% 17% 44% 63% Top 3 online
vs. offline sources for inspiration: Online can deliver the “flip through” experience 18 PINTEREST 8% 63% 15% 58% 80% 82% RECIPE WEBSITE FOOD BLOGS ONLINE TV SHOW MAGAZINES COOKBOOKS OFFLINE vs. “Where do you go to find inspiration for cooking or recipes?” BLOGHER SAMPLE TOTAL U.S. ONLINE POP © 2012 Women and Social Media Study by Source: 2012 Women and Social Media Study : U.S. Total Online Population Sample vs. BlogHer Network sample Vision Critical US Total Online N = 1,011; BlogHer sample N = 1,060
19.
BlogHer Comparing online influencers: Blog
review 19 Disclosure Substantive review Beautiful kid picture © 2012 Women and Social Media Study by
20.
BlogHer Comparing online influencers: Facebook
friends 20 Starts with a question Multiple positive comments Beautiful food picture © 2012 Women and Social Media Study by
21.
BlogHer Comparing online influencers: Celebrity
endorser 21 Beautiful food picture Primary product selling point Avoid bias of real celebrity © 2012 Women and Social Media Study by
22.
BlogHer STATUS UPDATE Users want
substantive advice 22 Source: 2012 Women and Social Media Study : U.S. Total Online Population Sample vs. BlogHer Network sample Vision Critical US Total Online N = 1,011 BlogHer sample N = 1,060 BLOG CELEBRITY ENDORSER 45% 23% 12% 14% 34% 18% Which online influencer is the most trustworthy? BLOGHER SAMPLE TOTAL U.S. ONLINE POP © 2012 Women and Social Media Study by
23.
BlogHer In their own
words: Vast majority share positive impact of social media 23 “My blog has opened up a whole new world for me both creatively and professionally. It has given me a sense of purpose” “Blogging has given me a sense of self. It has given me a purpose beyond being a mother. It helped me discover my hobbies and drives much of what I do for enjoyment.” “In a few sentences, please give us a personal anecdote about how social media has impacted your life either positively or negatively.” “Social media has made a big impact because now I’m able to interact with brands and other consumers directly at the push of a button. I am more informed about products and customer reviews.” Total open-ended responses 2,465 BlogHer anecdotes sharing a positive personal story 96% General Population anecdotes sharing a positive personal story [21% neutral, 13% negative] 66% Response rate 95% BLOGHER SAMPLE TOTAL U.S. ONLINE POP © 2012 Women and Social Media Study by
24.
BlogHer Key takeaways for
marketers 24 With social media gone mainstream, our motivations to use different tools are diverse1 Content helps deliver value, not distraction. Content assets deliver long-term value2 Online media is delivering inspiration, not just information3 Deeper trust drives better conversion into action4 © 2012 Women and Social Media Study by
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