Provide an overview of a structured approach to analysis, design and specification of Information, Document and Records Management (IDRM) systems Provide introduction to generic reference models for IDRM that can assist in solution definition Structured IDRM methodology yields benefits in ensuring appropriate analysis, design and specification is performed ensuring requirements are captured and any solution complies with them: Consistency Speed Drives Delivery Ensures Acceptance Increases Productivity Increases User Confidence Speed Accuracy Provides Audit Trail Maximises Cost Savings Risk Management and Reduction Provides for Change Management Provides for Formal Project Closure Standards and reference models (OAIS) provide a mechanism for designing solutions and comparing products from vendors