4. egovernment
• Egov assumptions – transparency, efficiency,
and productivity
• e‐democracy as an integral part of egov, but
inadequately discussed and forgotten
• Democratization
– make govt. services more like private ‐ convenient,
access, & timeliness
– brining closer to people
• radical arguments ‐ to make it more citizen
inclusive
Vignesh 4
5. ICTs & Democractization
Vignesh 5
• evolution of ICTs important for democratization process
– Integration of multiple devices
– Interoperability
• usage of ICTs in govt. reflected in the govt. and citizen's
attitudes
– welfare states ; modern / efficient state; & post fordist
• ubiquitous networking ‐ challenges the status quo
– from inward looking mainframe computers outward
facing networks
6. ICTs & Demo. Cont.
• Govt as learning organization ‐ work with ICT
enabled constant feedback mechanism from the
citizens –
– 'build and learn’
• Challenges
– resistance to sharing of private data across agencies
– disagreements on what kind of data can be shared and with
whom
– possible conflicts between executives and legislatures
– difficult to demonstrate the pay‐off
Vignesh 6
10. Convergence with egovt.
1. Intergration of e‐democractic activities in
civil society with policy making processes
– at local and national levels
– govt. agencies / dept. interact with the citizens ‐‐>
– need of parliament to embrace the change, else
decreasing value of parliament
– More power to executives?
• Ex: Common Wealth Games
Vignesh 10
11. 2. Internal democratization of public sector
• reflecting the way govt. interacts with the
citizens
• Egov. not reinforcing inequalities & power
hierarchies?
– Ex: Public Interest Disclosure and Protection to
Persons Making the Disclosure Bill, 2010
Vignesh 11
12. 3. Politics of convenience
• want of easiness to interact with the govt. =
consumerism?
• refelct the post‐industrial politics
– centralized, controlled, massive decentralized,
independent units & networked
Vignesh 12
13. 4. Use of neutral technologies in egov
• technologies should reflect democratic values
• open source?
• rise of open standards..
• Ex:
– Govt. websites
– STQC
Vignesh 13