12. 2. Name one suggestion
that will help you lead a
good Q & A session.
13. • Listen carefully and think about each part
of the question
• Repeat or paraphrase questions for the
benefit of the entire group
• Answer the questions concisely and clearly
• Repond honestly when you don’t know
the answer, and offer to find one
• As for a follow-up question if someone
seems confused after your answer
• Look directly at the group when you
answer
• Be prepared to pose an important
question or two if no one asks a question
• Conclude by thanking the audience for
their participation
14. 3. How much of your
presentation you
actually write out
depends on four things.
Name two of them.
15. 1. Your topic
2. Your audience
3. Your purpose
4. Your personal style
16. 4. As you rehearse your
presentation, decide on
three things. Name two
of them.
17. 1. Which words or
phrases to emphasize
2. Where to pause
3. Where to add visual
aids