"Modern" has a meaning in liberal arts. It means that a discontinuous innovation causes the form of the medium to change. The Modern Management Methods conferences hope to highlight new methods of management that represent a new form of the art. These new methods are enabled by new technology from the humble Post-It Note to sophisticated software solutions
1. Why Modern?
Why now?
Presenter:
David J. Anderson
CEO Lean Kanban Inc.
Lean Kanban
Netherlands
Utrecht
October 2013
Release 1.0
dja@leankanban.com @lkuceo
What does
modern
mean and
what is
enabling new
ways of
managing in a
new century
8. Photography
The arrival of photography
heralded an end to several
hundred years of
representational painting
Photography was a
discontinuous innovation
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11. Newtonian physics was out and the era
of Quantum Mechanics arrived
James
Clerk-Maxwell
Werner Heisenberg
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Albert Einstein
Niels Bohr
13. Drucker’s Challenge in 1999
Can we improve the
productivity of knowledge
workers by a factor of fifty
times during the twenty
first century?
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14. Where is that 50x improvement going to
come from?
Pool
Enginof
eering
Development
Ideas
Ready
Flow efficiency measures the
Testing
3
Deployment
Ready
3
percentage of total leadDone
time Verification Acceptance
Ongoing
2
∞
is spent actually adding value
(or knowledge) versus waiting
Flow efficiency% = Work Time
commonly reported*, **
Multitasking means time spent
E in working columns is often
waiting time
G
PB
GY
DE
Waiting Working
MN
AB
Waiting
x 100%
Lead Time
F Flow efficiencies of 1-5% are P1
D
I
Done
Working
Lead Time
* Hakan Forss, Lean Kanban France, Oct 2013
** 2% reported by Zsolt Fabok, Lean Kanban France, Oct 2012
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Waiting
16. We stand on the verge of a revolution in
modern management
New science, new thinking and new technology
is enabling us to implement new ways of
managing creative work for the businesses of
the 21st Century
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17. Breakthroughs in Understanding humans
The big innovation has been the emergence of
neuroscience in the past 25 years
While significant advances in sociology have
given us models for understanding tribal
behavior in the workplace
Advances in complexity science have given us
ways to understand and react to situations
where the outcome is emergent and the starting
conditions matter.
dja@leankanban.com @lkuceo
18. The Quantum Era of Management
Management has been rooted in the philosophy
of determinism and reductionism. It's 18th
Century in origin. Recent trends have seen us
move to a more holistic systems thinking
approach, and a probabilistic and statistical
approach to risk and decision making.
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19. New technologies enable a new form
New technologies such as the humble Post-It
note as well as software, flat panel displays,
ubiquitous broadband Internet available
globally, web cams, and video over IP are just
some of the technologies enabling us to
embrace a new form of management
dja@leankanban.com @lkuceo
20. Social Capital Reaps Rewards
This new management involves understanding
people - trusting them, empowering them
But it is an empowerment without loss of
control
It is autonomy without loss of governance
It's humane without being anarchistic
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21. The System & Environment Matter
Modern management also recognizes that the system
and the environment matter
Individual performance isn't enough
Reductionism to the smallest unit - the worker - local
optimization - make each worker produce as much as
possible - isn't the answer
The complex system of which the worker is just a single
part must be designed and managed
Understanding and affecting the outcome from complex
systems of work is the key to delivering on Drucker's
challenge.
Simply motivating people isn't enough!
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23. “Modern”
can take years or decades to emerge
"Modern" is never new by the time you come to
hear about it.
The modern management methods at this week's
conference have been around for perhaps a decade
or more
It is only now that they are consumable by a
mainstream audience. Now that the infrastructure
of literature, training materials and vendors
providing tools, training and consulting services
exist to make these modern management methods
available to you
dja@leankanban.com @lkuceo
24. Enjoy discovering Modern Management
For many this conference will be eye opening - the
beginning of a new approach to managing a 21st C
business
For those giving their time to present this new
material, it's been a journey of years or decades to
get to this point. Years of pioneering, bucking the
trends, ignoring the naysayers, and shrugging off the
social isolation of being the mad man doing weird
stuff in a corner
It’s not new! It’s tried, tested and proven by pioneers
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26. About
David Anderson is a thought
leader in managing creative
knowledge workers. He leads a
consulting, training, publishing
and event planning business
dedicated to
developing, promoting and
implementing sustainable
evolutionary approaches for
management in 21st Century
industries.
He has 30 years experience in the high technology industry
starting with computer games in the early 1980’s. He has
led software teams delivering superior productivity and
quality using innovative methods at large companies such
as Sprint and Motorola.
David is the pioneer of the Kanban Method an evolutionary
approach to change and improved service delivery &
business agility. His latest book is, Lessons in Agile
Management – On the Road to Kanban.
David is a founder of the Lean Kanban University, a trade
association dedicated to assuring quality Kanban training
through a worldwide network of accredited trainers and
defined, peer reviewed curriculum.
dja@leankanban.com @lkuceo
27. Acknowledgements
The idea of Modern Management Methods was inspired by History of
Modern Part 2 by Orchestral Maneuvers in the Dark.
Daniel S. Vacanti first suggested that the Kanban Method and related
techniques of probabilistic forecasting, statistical methods, and both
qualitative and quantitative risk management were creating a change
in management methods of the same magnitude and of a similar
nature to the shift from Newtonian physics to Quantum Mechanics.
Janice Linden-Reed assisted with photo editing for this presentation
dja@leankanban.com @lkuceo