Personal Information
Organização/Local de trabalho
Melbourne, Australia, Victoria Australia
Cargo
Service Design Lead at ANZ
Sobre
[HI, I LIKE TO USE LINKEDIN FOR CONNECTING WITH PEOPLE I'VE ALREADY MET OR KNOW. IF WE HAVEN'T MET, PLEASE INTRODUCE YOURSELF USING THE TEXT BOX WHEN YOU HIT CONNECT]
An accomplished designer and researcher, my work has brought new value opportunities to customers for some of Australia's largest brands. I've worked on all aspects of the product lifecycle, from concept to market, across consumer technology, education, health and financial services industries.
My work focuses on both the hands-on delivery of customer solutions, as well as equipping large organisations to better integrate design practices into how they solve customer and business problems. I have extensive experience in f...
Marcadores
design
service design
strategic design
transformation
capability
banking
education and training
creativity
design thinking
innovation
organisational change
customer epxerience
journey map
harriet wakelam
zaana howard
owen hodda
Ver mais
Apresentações
(6)Gostaram
(2)What is Service Design?
Richard Ekelman, SDMT
•
Há 6 anos
The User Researcher's Myth
Cameron Rogers
•
Há 9 anos
Personal Information
Organização/Local de trabalho
Melbourne, Australia, Victoria Australia
Cargo
Service Design Lead at ANZ
Sobre
[HI, I LIKE TO USE LINKEDIN FOR CONNECTING WITH PEOPLE I'VE ALREADY MET OR KNOW. IF WE HAVEN'T MET, PLEASE INTRODUCE YOURSELF USING THE TEXT BOX WHEN YOU HIT CONNECT]
An accomplished designer and researcher, my work has brought new value opportunities to customers for some of Australia's largest brands. I've worked on all aspects of the product lifecycle, from concept to market, across consumer technology, education, health and financial services industries.
My work focuses on both the hands-on delivery of customer solutions, as well as equipping large organisations to better integrate design practices into how they solve customer and business problems. I have extensive experience in f...
Marcadores
design
service design
strategic design
transformation
capability
banking
education and training
creativity
design thinking
innovation
organisational change
customer epxerience
journey map
harriet wakelam
zaana howard
owen hodda
Ver mais