1. YOLANDA CARTER
yolandaccarter@gmail.com
6106 Ricker Road, Raleigh NC 27610
(984) 242- 0001
Case Manager, Qualified Professional, Mental Health Professional, Substance Abuse Counselor
SUMMARY OF QUALIFICATIONS
Counselor, Facilitate Groups, Case Management, Assessment, Manage Employees
Liaison with other agencies, Job Coach
PROFESSIONAL EXPERIENCE
Qualified Professional, LIFE BASED CONCEPTIONS 4/2015-Present
 Implement training for all agency staff members
 Coordinate and oversee the provision of all direct service interventions to support individuals in their recovery
 Facilitate initial development and ongoing revision of Treatment Service Plans
 Ensure compliance with regulatory requirements for agency accreditation
Residential Manager, ST. JUDE’S RECOVERY CENTER 2013-2015
 Participated in treatment planning
 Conducted regularly scheduled meetings of program staff
 Facilitated educational group sessions
 Developed, implemented and monitored the daily therapeutic milieu of services
Employment Specialist, ST. JUDE’S RECOVERY CENTER 2006 – 2013
 Provided Case Management for individuals that are working/searching for work
 Participated in Clinical Team meetings
 Audited records to ensure compliance with State mandates
 Tracked clinical trends and implemented services that promoted “Best Practices”
 Assessed Client’s level of Job Readiness
 Facilitated Job Readiness Groups
 Assisted Consumers with developing budgets and managing fixed/flexible expenses
Substance Abuse Counselor, GEORGIA THERAPY 2004-2006
 Performed assessments on Patients to determine clinical appropriateness for services
 Served as liaison between community leaders and the agency
 Scheduled and facilitated presentations for Community Health fairs
 Served as Secretary for Continuous Quality Improvement Committee
 Facilitated Job Readiness and Addiction Therapy Groups
Court Referral Officer, SPECTRACARE 2001-2004
 Interviewed defendants and recommended the most appropriate level of care necessary for stabilization and
decreased recidivism
 Provided alcohol and drug education to the community
 Maintained monthly documentation and drug screenings on defendants
 Liaison between the Circuit, District, Municipal Judges and the Administrative Office of the Courts
 Managed daily Accounts Receivable budget for department heads
EDUCATION
BA Political Science - Spelman College Atlanta, GA
PROFESSIONAL COMPETENCIES
Microsoft Office Suite: Word, Excel, Power, Point Outlook
NOTARY PUBLIC State of NC Wake County 6/2019