1. Victoria Caruso
Vlc18@hotmail.com Page 1 of 3
Victoria Caruso
Project Coordinator
10 Lafayette Avenue, Apt 247 • Morristown, NJ 07936 • (973) 476-8894 • vlc18@hotmail.com
Motivated, results driven, information technology (IT) professional with proven ability to lead cross-
functional teams to achieve results from a business analysis, compliance analysis, and project
management perspective. Strong aptitude for overcoming business and technical challenges and
creating simple, cost effective solutions.
Knowledgeable of technical support from help desk/desktop through application administration
including software updates, troubleshooting, and maintenance. Experience leveraged to ensure SOX
compliance from an IT perspective from access control to segregation of duties to SDLC process,
etc. Proven ability to seamlessly implement technology solutions to boost productivity and
efficiency, while maintaining the necessary operational and compliance requirements. Core
competencies include:
Hardware maintenance and workstation set-up
Software, licensing installation and upgrades
IT Help Desk Coordinator
Budget and expense management
Application set up and troubleshooting Training
Logistics & inventory support
Client and vendor negotiations
Risk management
Ability to prioritize
Operational reporting
Excellence Personal Communication Skills
SOX Compliance
Systems monitoring
Contingency planning and cost analysis
Quickly mastering new technology
Dedicated
Detailed Oriented
COMPUTER SKILLS
Microsoft Office Professional
Plus 2010
SAP
Cyber Security
Time Matters
Manage Engine
Microsoft Outlook
Access
Lotus Notes
QuickBooks Pro
Google Docs
Active Directory
Remote Desktop Connection
Citrix Migration
SharePoint
Windows 8/7/2000/98/XP
Adobe Photoshop 5.0 Re-Imaging (Ghosting)
Adobe Illustrator 5.0
Quark XPress
WSFTP Pro Program
HTML Coding
2. Victoria Caruso
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PROFESSIONAL WORK HISTORY
Technology Support and Project Management
PBF Energy on behalf of Kforce
IT Jr. Compliance Analyst (Contractor) Feb ’15 – June ‘15
Responsible for conducting IT audit and communicating with both internal and external auditors to
provide them with all evidence pertaining to SOX compliance. Quality control completeness review
of all control evidence. Ensuring all audit requirements are understood and addressed by business
units. Responsible for maintaining IT department budget, including accrual tracking. Reviewall
invoices for processing, expense reports and keeping track of contractor hours.
Crum & Forster on behalf of Robert Half Technology June ’14 – January ‘15
IT Compliance Analyst (Contractor)
Assisted with the implementation of a number of new IT policies and procedures including SOX
compliance, new hire and termination processes, implementing Role Code profiles, handling
troubleshooting tasks and applying recommended solutions. Responsibilities included being a
conduit between security and compliance; scheduling audits, running reports, conducting informal
security testing and assessing potential security administration risks.
EHTSD, East Hanover, NJ July ‘12 – June, ‘14
Technology Coordinator
Assisted with the implementation of the technology program for the East Hanover Board Of
Education school district. Responsible for handling all administration technical support for three
schools with more than 100 staff members including help desk requests, system maintenance,
computer and software installation, updates and domain coordination, troubleshooting and solving
Smart board issues, etc. Managed department budget and expenses and maintained technology
inventory for the district and training staff on new programs.
J. Weber Design, Morristown, NJ Nov ‘11 – July ‘12
Project Manager
Oversaw a team of graphic designers and managed multiple projects to ensure consistent
implementation of services to clients. Established and managed client coordination, estimates,
schedule timetable, proofing and approvals and quality control. Responsible for identifying and
resolving any project issues, managing project risk and ensuring that deliverables were complete, on
time and within budget. Also assisted with the development of various graphic projects from
inception to release.
3. Victoria Caruso
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Omni Systems, Sparta, NJ July ‘10 – Nov ‘11
Technology Support
Coordinated, scheduled and handled all technical related support needs throughout the field by
assisting with installation of new systems and upgrades of existing, including troubleshooting, and
testing. Administrative duties included equipment inventory, data entry, solving trouble tickets, data
recovery and reports.
Marketing/Sales Support/Office Management
Handled a wide array of sales support responsibilities; designing & producing sales collateral
materials, customer price quotations, web design/upkeep, and inside sales support functions, etc.
Assisted in all IT issues, including inventory management, sales reporting/tracking and customer
analyses.
Rees Jones, Inc., Montclair, NJ 2003 – 2010
Marketing /Customer Relations Coordinator
Satuco, USA, Morristown, NJ 2002 - 2006
Office Manager/SalesAssistant
NYK Line, Secaucus, NJ 1997 – 2002
Marketing Assistant/SalesSupport Specialist
EDUCATION
County College of Morris
A.A. Graphic Design
Robert Walsh Business School
IBM Specialist
OTHER INTERESTS
Avid sports enthusiast (cycling, softball, golf) in excellent physical health and personal trainer.
Participates in numerous charitable pursuits for breast cancer awareness. Enjoy acrylic, abstract and
cubism painting.
