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“A STUDY ON ONLINE TRADING” in SHAREKHAN
                                   LIMITED




              A SUMMER INTERNSHIP PROJECT ON

                “A STUDY ON ONLINE TRADING”

FOR THE PARTIAL FULFILLMENT OF POST-GRADUATION DEGREE IN
         “MASTER OF BUSINESS ADMINSTRATION”

                      INTERNSHIP DONE AT
                   “SHAREKHAN LIMITED”


              UNDER THE ESTEEMED GUIDENCE OF
                     PROF. RAVI KUMAR
                 (FACULTY, AGBS HYDERABAD)




                         SUBMITTED BY
                  MITHUN KUMAR PATNAIK
                  ROLL NO: A30601909082




               AMITY GLOBAL BUSINESS SCHOOL
                 BANJARA HILLS ROAD NO: 11
             ADJACENT TO LAKE VEIW APARTMENT
                        HYDERABAD
                                                      1    Page




AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
“A STUDY ON ONLINE TRADING” in SHAREKHAN
                                    LIMITED


                       DECLARATION


I hereby declare to the best of my knowledge and belief that the Summer
Training Project Report entitled as “STUDY ON ONLINE TRADING”
for SHAREKHAN LIMITED HYDERABAD being submitted as the
partial fulfilment of Master of Business Administration, has been written
and submitted under the guidance of Mr. Shayam Sundar and Mr
K.P.Singh Industry guides and Mr Ravi Kumar my faculty guide.
I further declare that it is original work done as a part of the academic
course and has not been submitted elsewhere.
The conclusions and recommendations written in this project are based on
the data collected by me while preparing this report.




                                           MITHUN KUMAR PATNAIK
                                                         A30601909082




                                                                      2     Page




AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
“A STUDY ON ONLINE TRADING” in SHAREKHAN
                                    LIMITED



                       certificate
                   (whom so ever it may concern)



      This is to certify that the project report entitled “A STUDY ON
ONLINE TARDING” carried at SHAREKHAN LIMITED Hyderabad is
a bonafide work done by Mr. MITHUN KUMAR PATNAIK, bearing ID
No. A30601909082 a student of AMITY GLOBAL BUSINESS
SCHOOL, Hyderabad and submitted the same in the partial fulfilment
for the award of the degree of “ MASTER OF BUSINESS
ADMINISTRATION” has done his Summer Internship Program
under my guidance from 1st June 2010 to 15th July 2010.
      I found him to be good in the task and activities assigned to
him. I wish his success in all future endeavours.




(FACULTY GUIDE)                                     (INDUSTRY GUIDE)




                                                                       3Page




AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
“A STUDY ON ONLINE TRADING” in SHAREKHAN
                                    LIMITED


                            ACKNOWLEDGEMENT

I would like to express word of thanks to all those who have provided me with
sincere advice and information during the course of my training period. It was
indeed a great pleasure for me to work in a very co-operative, enthusiastic and
learning atmosphere at ShareKhan Limited.
I would like to take this opportunity to thank Dr. Prasad Rao (Director AGBS


Business School for giving me an opportunity for doing a project in a corporate
Hyderabad) and D.Surekha Thakur (corporate relations), Amity Global


firm and all my faculty members, senior officials and colleagues at Share Khan
for their help and support during the project.
I would also like to express my sincere thanks to prof. Ravi Kumar (Faculty
Guide-AMITY GLOBAL BUSINESS SCHOOL, Hyderabad) for his unstinting
guidance and support throughout the project. He has been a great source of
motivation to me.
I would also like to extend my regards to my company guides Mr.K.P.Singh
Territory Manager, Share Khan and Mr.Shyam Sundar, Marketing Manager,
Share khan and for helping me and providing me with right direction during the
course of my project. The interaction with him has provided me with the
knowledge which will definitely help me to enrich my career and help me to
perform better in future.
With all the heartiest thanks; I hope my final project report will be a great
success and a good source of learning and information.




MITHUN KUMAR PATNAIK
                                                                            4     Page




AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
“A STUDY ON ONLINE TRADING” in SHAREKHAN
                                   LIMITED




                          INDEX
    CHAPTER            PARTICULARS   PAGE NUMBER
   CHAPTER -1         OBJECTIVES AND       1
                      METHODOLOGY
                         OF STUDY
   CHAPTER-2             INDUSTRY          3
                         ANALYSIS
   CHAPTER-3            ELECTRONIC        16
                      SETTLEMENT OF
                           TRADE
   CHAPTER-4         DEFINATIONS AND      28
                      EXPLANATIONS
   CHAPTER-5          OUTCRY SYSTEM       37
                        AND ONLINE
                     TRADING SYSTEM
   CHAPTER-6             COMPANY          59
                          PROFILE
   CHAPTER-7         ONLINE TRADING       66
                      AT SHAREKHAN
   CHAPTER-8           COMPARITIVE        82
                         ANALYSIS
   CHAPTER-9         QUESTIONNAIRES       93
                       AND ANALYSIS
  CHAPTER-10            CASE STUDY        114
  CHAPTER-11              ARTICLE         119
  CHAPTER-12              PROJECT         122
                         ANALYSIS
  CHAPTER-13          BIBILIOGRAPHY       127
                                               5   Page




AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
“A STUDY ON ONLINE TRADING” in SHAREKHAN
                                    LIMITED


                            EXECUTIVE SUMMARY


As per the title suggest the project report has been prepared regarding the growth and
development of online trading in India. Online trading was initiated by NSE in India
and soon after the other exchanges also followed it. There was a major boom in yr.
2000 when lots of online trading companies came with a bang but only few were
survived because of lack of computer knowledge and low internet penetration. There
are two types of online trading companies one is the banking online trading
companies and the other is non-banking trading. A few examples of banking online
trading companies are HDFC securities, ICICI direct.com, UTI securities etc. On the
other hand non banking trading companies are sharekhan.com, Angel Broking,
Reliance Money etc. Today online trading contributes are about 8-10%. It is
continuously growing and has a huge market potential. A study was undertaken to
determine the growth of various online trading companies in India in terms of trade
done by them through online and services provided by them.


Major findings indicates that out of a survey of 50 respondents it was seen that major
investors prefer online trading because of few major factors such as time saving
convenience, protection through Freudian brokers etc. although during my research
project I’ve seen that most of the respondents feel online trading, a secure way of
investing into stock market still a few of them feel it unsafe and a bit complicated but
they posses information about online trading. Today the online trading companies
having cut-throat competition in our offering whose brokerage discounts lower
margin money and zero balance account. Due to the rising education awareness and
use of internet there is a huge potential for online trading in future and companies
must come up with innovative offerings to capture the untapped market.
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AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
“A STUDY ON ONLINE TRADING” in SHAREKHAN
                                   LIMITED




                      CHAPTER I
 OBJECTIVES AND METHODOLOGY OF
                         STUDY

                                             7
                                             Page




AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
“A STUDY ON ONLINE TRADING” in SHAREKHAN
                                    LIMITED


CHAPTER-1

OBJECTIVES OF THE STUDY:

              It is to analyze the changes in trading after the exchange shifted from

          outcry to online trading system.

              It is to study the functions of SHAREKHAN through various

          departments.

              To know the online screen based trading system adopted by

          SHAREKHAN and about its communication facilities. The appropriate

          configuration to set the network, which would link the SHAREKHAN to

          individual / members.

              To know about the latest and future development in the stock

          exchange trading system.

METHODOLOGY OF THE STUDY:

   The data collection methods include both primary and secondary collection
   methods.


   Primary method: This method includes the data collected from the personal
   interaction with authorized members of Share khan Securities limited.


   Secondary method: The secondary data collection method includes:
   The lecturers delivered by the superintendents of respective departments. The
   brochures and material provided by Sharekhan Securities limited and Data
   collected through distribution of questionnaires from a sample. The data
   collected from the magazines of the NSE, economic times, and etc., various
   books relating to the investments, capital market and other related topics.
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AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
“A STUDY ON ONLINE TRADING” in SHAREKHAN
                                    LIMITED

NEED FOR THE STUDY:

   The present study to review the online trading procedure a case study of ONLINE

   TRADING at SHAREKHAN., as the exchange has changed it’s trading from the

   outcry mode to online trading on 20th February 1997, there is need to assess the

   performance of the capital market.

LIMITATIONS OF THE STUDY:

   The study is confined to online trading procedure only. Problems of listing are

   not covered due to limited time and to keep the study in manageable limits.

SAMPLE SIZE:
Questionnaire 1: sample size 30
Questionnaire 2: sample size 50


TIME LINE: Project started on 1st June 2010 and concluded on 15th July 2010.




                                                                                 9    Page




AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
“A STUDY ON ONLINE TRADING” in SHAREKHAN
                                   LIMITED




                                             CHAPTER 2

                             INDUSTRY ANALYSIS
                                               FINANCIAL SYSTEM
                                     DIFFERENT TYPES OF MARKETS
                                                STOCK EXCHANGES
                                                 SEBI FRAMEWORK



                                                            10    Page




AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
“A STUDY ON ONLINE TRADING” in SHAREKHAN
                                    LIMITED


CHAPTER-2

Following diagram gives the structure of Indian financial system:




                                                                    11
                                                                    Page




AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
“A STUDY ON ONLINE TRADING” in SHAREKHAN
                                   LIMITED


  FINANCIAL MARKET:


     Financial markets are helpful to provide liquidity in the system and for
  smooth functioning of the system. These markets are the centers that provide
  facilities for buying and selling of financial claims and services. The financial
  markets match the demands of investment with the supply of capital from
  various sources.


  According to functional basis financial markets are classified into two types.
  They are:
   Money markets (short-term)
   Capital markets (long-term)
  According to institutional basis again classified in to two types. They are
   Organized financial market
   Non-organized financial market.


     The organized market comprises of official market represented by recognized
  institutions, bank and government (SEBI) registered/controlled activities and
  intermediaries. The unorganized market is composed of indigenous bankers,
  moneylenders, individual professional and non-professionals.


  MONEY MARKET:


  Money market is a place where we can raise short-term capital.
  Again the money market is classified in to
   Inter bank call money market
   Bill market and
   Bank loan market Etc.
   E.g.; treasury bills, commercial papers, CD's etc.
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AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
“A STUDY ON ONLINE TRADING” in SHAREKHAN
                                   LIMITED


CAPITAL MARKET:


The capital market is the market for securities, where companies and the
government can raise long term funds. The capital market includes the stock market
and the bond market. Financial regulators ensure that investors are protected
against fraud. The capital markets consist of the primary market, where new issues
are distributed to investors, and the secondary market, where existing securities are
traded.
Capital market thus plays a vital role in channelizing the savings of individuals for
Investment in the economic development of the country. As a result the investors
are not constrained by their individual abilities, but by the abilities of the
companies, which in turn enhance the savings and investments in the country,
liquidity of capital market is an important factor affecting growth.
Since projects require long term finance, but on the other hand, the investor may
not like to relinquish control over their savings for a long time. A liquid stock market
ensures a quick exit without incurring heavy losses or costs. Thus development of
efficient market system is necessary for creating conductive climate for investment
and economic growth.


  Capital market is a place where we can raise long-term capital.
  Again the capital market is classified in to two types and they are
   Primary market and
   Secondary market.
      E.g.: Shares, Debentures, and Loans etc.
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AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
“A STUDY ON ONLINE TRADING” in SHAREKHAN
                                    LIMITED


PRIMARY MARKET:

       Primary market is generally referred to the market of new issues or market
   for mobilization of resources by the companies and government undertakings,
   for new projects as also for expansion, modernization, addition, and
   diversification and up gradation. Primary market is also referred to as New Issue
   Market. Primary market operations include new issues of shares by new and
   existing companies, further and right issues to existing shareholders, public
   offers, and issue of debt instruments such as debentures, bonds, etc.
   The primary market is regulated by the Securities and Exchange Board of India
   (SEBI a government regulated authority).
   Function:
       The main services of the primary market are origination, underwriting, and
   distribution. Origination deals with the origin of the new issue. Underwriting
   contract make the shares predictable and remove the element of uncertainty in
   the subscription. Distribution refers to the sale of securities to the investors.
   The following are the market intermediaries associated with the market:
   1. Merchant banker/book building lead manager
   2. Registrar and transfer agent
   3. Underwriter/broker to the issue
   4. Adviser to the issue
   5. Banker to the issue
   6. Depository
   7. Depository participant


Investors’ protection in the primary market:


   To ensure healthy growth of primary market, the investing public should be
   protected. The term investor protection has a wider meaning in the primary
   market. The principal ingredients of investors’ protection are:
                                                                                       14




    Provision of all the relevant information
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AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
“A STUDY ON ONLINE TRADING” in SHAREKHAN
                                   LIMITED

   Provision of accurate information and
   Transparent allotment procedures without any bias.




SECONDARY MARKET


      The primary market deals with the new issues of securities. Outstanding
  securities are traded in the secondary market, which is commonly known as
  stock market or stock exchange. “The secondary market is a market where scrip’s
  are traded”. It is a market place which provides liquidity to the scrip’s issued in
  the primary market. Thus, the growth of secondary market depends on the
  primary market. More the number of companies entering the primary market,
  the greater are the volume of trade at the secondary market. Trading activities in
  the secondary market are done through the recognized stock exchanges which
  are 23 in number including Over the Counter Exchange of India (OTCE), National
  Stock Exchange of India and Interconnected Stock Exchange of India.


      Secondary market operations involve buying and selling of securities on the
  stock exchange through its members. The companies hitting the primary market
  are mandatory to list their shares on one or more stock exchanges in India.
  Listing of scrip’s provides liquidity and offers an opportunity to the investors to
  buy or sell the scrip’s.


  The following are the intermediaries in the secondary market:
  1. Broker/member of stock exchange – buyers broker and sellers broker
  2. Portfolio Manager
  3. Investment advisor
  4. Share transfer agent
  5. Depository
                                                                                 15




  6. Depository participants.
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AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
“A STUDY ON ONLINE TRADING” in SHAREKHAN
                                   LIMITED


STOCK MARKETS IN INDIA:


     Stock exchanges are the perfect type of market for securities whether of
  government and semi-govt bodies or other public bodies as also for shares and
  debentures issued by the joint-stock companies. In the stock market, purchases
  and sales of shares are affected in conditions of free competition. Government
  securities are traded outside the trading ring in the form of over the counter
  sales or purchase. The bargains that are struck in the trading ring by the
  members of the stock exchanges are at the fairest prices determined by the basic
  laws of supply and demand.


  Definition of a stock exchange:

  “Stock exchange means any body or individuals whether incorporated or not,
  constituted for the purpose of assisting, regulating or controlling the business of
  buying, selling or dealing in securities.” The securities include:


   Shares of public company.
   Government securities.
   Bonds


  History of Stock Exchanges:

     The only stock exchanges operating in the 19th century were those of
  Mumbai setup in 1875 and Ahmadabad set up in 1894. These were organized as
  voluntary non-profit-marking associations of brokers to regulate and protect
  their interests. Before the control on securities under the constitution in 1950, it
  was a state subject and the Bombay securities contracts (control) act of 1925
  used to regulate trading in securities. Under this act, the Mumbai stock exchange
  was recognized in 1927 and Ahmadabad in 1937. During the war boom, a
  number of stock exchanges were organized. Soon after it became a central
                                                                                  16




  subject, central legislation was proposed and a committee headed by
                                                                                         Page




  A.D.Gorwala went into the bill for securities regulation. On the basis of the

AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
“A STUDY ON ONLINE TRADING” in SHAREKHAN
                                   LIMITED

  committee’s recommendations and public discussion, the securities contract
  (regulation) act became law in 1956.


  Functions of Stock Exchanges:

     Stock exchanges provide liquidity to the listed companies. By giving
  quotations to the listed companies, they help trading and raise funds from the
  market. Over the hundred and twenty years during which the stock exchanges
  have existed in this country and through their medium, the central and state
  government have raised crores of rupees by floating public loans. Municipal
  corporations, trust and local bodies have obtained from the public their financial
  requirements, and industry, trade and commerce- the backbone of the country’s
  economy-have secured capital of crores or rupees through the issue of stocks,
  shares and debentures for financing their day-to-day activities, organizing new
  ventures   and    completing     projects   of   expansion,   diversification   and
  modernization. By obtaining the listing and trading facilities, public investment is
  increased and companies were able to raise more funds. The quoted companies
  with wide public interest have enjoyed some benefits and assets valuation has
  become easier for tax and other purposes.


  Various Stock Exchanges in India:

  At present there are 23 stock exchanges recognized under the securities
  contracts (regulation), Act, 1956. Those are:

         Ahmadabad Stock Exchange Association Ltd.

         Bangalore Stock Exchange

         Bhubaneswar Stock Exchange Association

         Calcutta Stock Exchange

         Cochin Stock Exchange Ltd.
                                                                                  17




         Coimbatore Stock Exchange
                                                                                         Page




AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
“A STUDY ON ONLINE TRADING” in SHAREKHAN
                                   LIMITED

        Delhi Stock Exchange Association

        Guwahati Stock Exchange Ltd

        Hyderabad Stock Exchange Ltd.

        Jaipur Stock Exchange Ltd

        Kanara Stock Exchange Ltd

        Ludhiana Stock Exchange Association Ltd
        Madras Stock Exchange
        Madhya Pradesh Stock Exchange Ltd.

        Magadh Stock Exchange Limited

        Meerut Stock Exchange Ltd.

        Mumbai Stock Exchange
        National Stock Exchange of India
        OTC Exchange of India
        Pune Stock Exchange Ltd.

        Saurashtra Kutch Stock Exchange Ltd.

        Uttar Pradesh Stock Exchange Association

        Vadodara Stock Exchange Ltd.




                                                   18
                                                   Page




AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
“A STUDY ON ONLINE TRADING” in SHAREKHAN
                                   LIMITED


  MAJOR STOCK EXCHANGES:

  NSE


     The National Stock Exchange of India Limited has genesis in the report of the
  High Powered Study Group on Establishment of New Stock Exchanges, which
  recommended promotion of a National Stock Exchange by financial institutions
  (FI’s) to provide access to investors from all across the country on an equal
  footing. Based on the recommendations, NSE was promoted by leading Financial
  Institutions at the behest of the Government of India and was incorporated in
  November 1992 as a tax-paying company unlike other stock exchanges in the
  country. On its recognition as a stock exchange under the Securities Contracts
  (Regulation) Act, 1956 in April 1993, NSE commenced operations in the
  Wholesale Debt Market (WDM) segment in June 1994. The Capital Market
  (Equities) segment commenced operations in November 1994 and operations in
  Derivatives segment commenced in June 2000

     NSE's mission is setting the agenda for change in the securities markets in
  India. The NSE was set-up with the main objectives of:


     Establishing a nation-wide trading facility for equities and debt instruments.
     Ensuring equal access to investors all over the country through an
     appropriate communication network.
     Providing a fair, efficient and transparent securities market to investors using
     electronic trading systems.
     Enabling shorter settlement cycles and book entry settlements systems, and
     Meeting the current international standards of securities markets.

     The standards set by NSE in terms of market practices and technology, have
  become industry benchmarks and are being emulated by other market
  participants. NSE is more than a mere market facilitator. It's that force which is
  guiding the industry towards new horizons and greater opportunities.
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AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
“A STUDY ON ONLINE TRADING” in SHAREKHAN
                                   LIMITED


  BSE


     The Stock Exchange, Mumbai, popularly known as "BSE" was established in
  1875 as "The Native Share and Stock Brokers Association". It is the oldest one in
  Asia, even older than the Tokyo Stock Exchange, which was established in 1878.
  It is a voluntary non-profit making Association of Persons (AOP) and is currently
  engaged in the process of converting itself into demutualised and corporate
  entity. It has evolved over the years into its present status as the premier Stock
  Exchange in the country. It is the first Stock Exchange in the Country to have
  obtained permanent recognition in 1956 from the Govt. of India under the
  Securities Contracts (Regulation) Act 1956.The Exchange, while providing an
  efficient and transparent market for trading in securities, debt and derivatives
  upholds the interests of the investors and ensures redresses of their grievances
  whether against the companies or its own member-brokers. It also strives to
  educate and enlighten the investors by conducting investor education
  programmers and making available to them necessary informative inputs.


     A Governing Board having 20 directors is the apex body, which decides the
  policies and regulates the affairs of the Exchange. The Governing Board consists
  of 9 elected directors, who are from the broking community (one third of them
  retire ever year by rotation), three SEBI nominees, six public representatives and
  an Executive Director & Chief Executive Officer and a Chief Operating Officer.
  The Executive Director as the Chief Executive Officer is responsible for the day-
  to-day administration of the Exchange and the Chief Operating Officer and other
  Heads of Department assist him.


     The Exchange has inserted new Rule No.126 A in its Rules, Byelaws pertaining
  to constitution of the Executive Committee of the Exchange. Accordingly, an
  Executive Committee, consisting of three elected directors, three SEBI nominees
  or public representatives, Executive Director & CEO and Chief Operating Officer
                                                                                20




  has been constituted. The Committee considers judicial & quasi matters in which
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AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
“A STUDY ON ONLINE TRADING” in SHAREKHAN
                                   LIMITED

  the Governing Board has powers as an Appellate Authority, matters regarding
  annulment of transactions, admission, continuance and suspension of member-
  brokers, declaration of a member-broker as defaulter, norms, procedures and
  other matters relating to arbitration, fees, deposits, margins and other monies
  payable by the member-brokers to the Exchange, etc.


  REGULATORY FRAME WORK OF STOCK EXCHANGE


  A comprehensive legal framework was provided by the “Securities Contract
  Regulation Act, 1956” and “Securities Exchange Board of India 1952”. Three tier
  regulatory structure comprising
   Ministry of finance
   The Securities And Exchange Board of India
   Governing body


  MEMBERS OF THE STOCK EXCHANGE:


  The securities contract regulation act 1956 has provided uniform regulation for
  the admission of members in the stock exchanges. The qualifications for
  becoming a member of a recognized stock exchange are given below:
         The minimum age prescribed for the members is 21 years.
         He should be an Indian citizen.
         He should be neither a bankrupt nor compound with the creditors.
         He should not be convicted for fraud or dishonesty.
         He should not be engaged in any other business connected with a
         company.
         He should not be a defaulter of any other stock exchange.
         The minimum required education is a pass in 12th standard examination.
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AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
“A STUDY ON ONLINE TRADING” in SHAREKHAN
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SECURITIES AND EXCHANGE BOARD OF INDIA (SEBI)

  The securities and exchange board of India was constituted in 1988 under a
  resolution of government of India. It was later made statutory body by the SEBI
  act 1992.according to this act, the SEBI shall constitute of a chairman and four
  other members appointed by the central government.
  With the coming into effect of the securities and exchange board of India act,
  1992 some of the powers and functions exercised by the central government, in
  respect of the regulation of stock exchange were transferred to the SEBI.


  OBJECTIVES AND FUNCTIONS OF SEBI

         To protect the interest of investors in securities.
         Regulating the business in stock exchanges and any other securities
         market.
         Registering and regulating the working of intermediaries associated with
         securities market as well as working of mutual funds.
         Promoting and regulating self-regulatory organizations.
         Prohibiting insider trading in securities.
         Regulating substantial acquisition of shares and take over of companies.
         Performing such functions and exercising such powers under the
         provisions of capital issues (control) act, 1947and the securities to it by
         the central government.


  SEBI GUIDELINES TO SECONDARY MARKETS: (STOCK EXCHANGES):

     Board of Directors of Stock Exchange has to be reconstituted so as to include
     non-members, public representatives and government representatives to the
     extent of 50% of total number of members.
     Capital adequacy norms have been laid down for the members of various
     stock exchanges depending upon their turnover of trade and other factors.
     All recognized stock exchanges will have to inform about transactions within
                                                                                22




     24 hrs.
                                                                                       Page




AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
“A STUDY ON ONLINE TRADING” in SHAREKHAN
                                   LIMITED




                                             CHAPTER-3
        ELECTRONIC SETTLEMENT OF TRADE




                                                    23   Page




AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
“A STUDY ON ONLINE TRADING” in SHAREKHAN
                                    LIMITED


CHAPTER-3


ELECTRONIC SETTLEMENT OF TRADE


   A. Procedure for purchasing dematerialized
        Securities:-

The procedure for purchasing dematerialized securities is also similar to the
procedure for buying physical securities.

      1. Investor instructs DP to receive credits into his account in the prescribed
          form. There may be one time standing instruction or separate instruction
          each time to receive credits.
      2. Investor purchases securities in any of the stock exchanges linked to
          depository through a broker.
      3. Broker receives payment from investor and arranges payment to clearing
          corporation.
      4. Broker receives credit to securities in clearing account on the payout day.
      5. Broker gives instructions to DP to debit clearing account and credit client’s
          account. Investor receives shares into his account by way of book entry.



   B. Procedure of selling dematerialized securities

       The procedure for selling dematerialized securities in stock exchanges is
similar as selling physical securities. The only major difference is that instead of
delivering physical securities to the broker, the investor instructs his DP to debit his
demat account with the number of securities sold by him and credit the brokers
clearing account. The procedure for selling dematerialized securities is given below:
          1. Investor sells securities in any of the stock exchange linked to
              depository through a broker.
          2. Investor instructs his DP to debit his demat account with the number
                                                                                    24




              of securities sold and credit the broker’s clearing account.
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AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
“A STUDY ON ONLINE TRADING” in SHAREKHAN
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          3. Before the pay-in-day, broker of the investor transfers the securities to
              clearing corporation.
          4. The broker receives payment from the stock exchange.
          5. The investor receives payment from the broker for sale of securities in
              the same manner as received in case of sale of physical securities.


REMATERILISATION OF SHARES

       Rematerialization is the process of conversion of electronic holdings of
securities into physical certificate form. For rematerilisation of scrip’s, the investor
has to fill up a demat request form (RRF) and submit it to the DP. The DP forwards
the request to depository after verifying the investor’s balances. Depository in turn
initiates the registrars and transfer agent or the issuer company. RTA/ Company
print the certificates and dispatch the same to the investor.

Market timings:

Normal Market / Exercise Market Open time                        : 09:00 hours
Normal market close                                             : 15:30 hours
Set up cut of time for Position limit/Collateral value            : till 15:30 hrs
Trade modification end time / Exercise Market                    : 16:15 hour




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INTERNET BASED TRADING THROUGH ORDER ROUTING SYSTEMS

              Internet based trading on conventional exchanges, uses the Internet
       as a medium for communicating client orders to the exchange, through
       broker web sites. Broker’s web sites may serve a variety of functions. These
       may include;
              Allowing the clients to directly trade through investors;
              Advertise the broker dealers’ services to potential investors;
              Offer market information and investment tools similar to those
              offered by information vendor or SRO web sites;
              Offer real-time or delayed quote information, continuously update
              quotes while the user visits other sites, or allow investors to create a
              personal stock ticker;
              Provide market summaries and commentaries, analyst reports and
              trading strategies and market data on currencies, mutual funds,
              options, market indices and news; and
              Offer investors access to portfolio management tools and analytic
              programs;
              Information on commission and fees; and
              Account information and research reports.


       In an Order Routing system, a broker offering Internet trading facility
provides an electronic template for the customer to enter the name of the security,
whatever it is to be bought or sold, the quantity and whatever the order is a market
or limit order. Once the broker’s system receives this information.
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USE OF INTERNET AS ALTERNATIVE TRADING SYSTEMS (PROVISION FOR PRICE
DISCOVERY AND MATCHING OUTSIDE CONVENTIONAL EXCHANGES)


       In foreign jurisdiction, Alternative trading systems have been developing
outside conventional securities markets, which provide investors with additional
proprietary electronic trading facilities for securities that are traded principally on
securities exchanges, or other organized markets. They have price discovery
functions, matching systems and crossing systems. The systems that are currently in
use in outside jurisdictions are closed systems and are not accessible to the general
public through the Internet. The securities markets regulators abroad the maintained
flexible and open policies designed to encourage innovation in the secondary
securities markets. As a result, a number of market participants, usually broker-
dealers, have developed computerized “alternative trading systems” by which the
system centralize, display, match, cross or otherwise execute trading interest.


USE OF INTERNET FOR MAKING INITIAL PUBLIC OFFERINGS


       Issues of securities of using the Internet to communicate directly with their
 shareholders, potential investors and analysts by disseminating corporate
 information. In foreign jurisdiction, they are also using the Internet to communicate
 to the public for the following:
               Public offerings;
               Private offerings; and
               Disclosure and communication
        Issuers are using the Internet to market themselves to potential investors.
The Internet is also being used for fulfilling necessary disclosure requirements, for
disseminating the prospects in electronics form and even for receiving share
applications in public issues electronically. In India, SEBI has taken initiative in
permitting use of the network of stock exchange for collection of investor
                                                                                   27




applications in public offerings by the issuer companies
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INVESTMENT ADVISORY SERVICES


         Brokers as well as other service provides such as investment firms, research
outfits etc. are using the Internet for marketing and advertising purposes, for
presenting information on portfolio analysis and market information, and for
communicating with and receiving orders from potential investors. The services
offered by the service providers to the investors are generally the following:
                Advertising
                Providing investment information and investment advice;
                Underwriting
                Communicating with the investors;
                Customer orders; and
                Record keeping


WORKING GROUPS SET UP BY THE COMMITTEE


         Considering the present state of capital markets in India and keeping in view
the ongoing developments in Internet based securities business, it was felt that SEBI
as a regulator could strive to identify areas where use of Internet in the capital
market is possible within the existing legal framework. One such area identified by
the Committee, which is also the central within the existing legal framework. One
such area identified by the Committee, which is also the central theme of this report,
is the area of Internet trading on existing electronic exchange. In this area, through
early introduction of Cyber Laws would be highly describe but their existence is not a
necessary precondition. To look into the existing regulatory scenario and to bring out
some ground rules for use of the medium of Internet, the Committee therefore
constituted the following two working groups to look into the area of:
   i.       Security protocols and standardization of interfaces for Interest based
            securities trading, chaired by Prof. Deepak B. Phatak, IIT, Pawai, Mumbai
                                                                                   28




   ii.      Surveillance and monitoring related issues arising due to Interest based
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            securities trading, chaired by Shri. L.K. Singhvi, Sr. ED, SEBI

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   The committee also requested Ms D N Raval, Executive Director, SEBI to examine
the legality of introduction of Internet trading and issue of Alternative trading
systems. This report of the standing committee examines the regulatory and security
requirements Internet Based Trading on Conventional Exchanges. Separate reports
(s) will cover the other areas related to Internet applications in the securities
markets.
       The report of the first working group on security protocols and
standardization of interfaces has since been submitted and incorporated in the
report. The committee would like to place on record its sincere thanks to Dr. D.B.
Phatak, Ms. D.N. Raval and their team members. The global financial market is
undergoing a transformation due to rapid technological developments. It thus
becomes imperative that for developing in effective regulatory framework
developments in other parts of the world should be studies and analyzed. With
nearly who million on-line investors, Internet trading in the United States is growing
by leaps and bounds. Internet trading is being facilitated by large brokerage houses,
thus changing the total concept of securities trading. A team comprising of members
from stock exchanges and SEBI visited the United States to these development and
had interactions with brokerages houses, Internet service providers and other
agencies involved in facilitating Internet trading.
        The team also discussed the developments in the emerging regulatory and
supervisory framework in United States with the Securities and Exchange
Commission officials. They were also tripped of the various initiatives taken by SEC in
this regard. These inputs have been utilized while drafting this report.           29     Page




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RECOMMENDATIONS OF THE COMMITTEE


Application for Permission by Brokers


       SEBI registered Stock Brokers interested in providing Internet based trading
services will be required to apply to the respective stock exchange for a formal
permission. The stock exchange should grant approval or reject the application as
the case may be, and communicate its decisions to the number within 30 calendar
days of the date of completed application submitted to the exchange. The stock
Exchange, before giving permission to brokers to start Internet based services shall
ensure the fulfillment of the following minimum conditions.


Net worth Requirement


       The broker must have a minimum net worth of Rs. 50 lacs if the broker is
providing the Internet based facility on his own. However, if some brokers
collectively approach a service provider for providing the interest trading facility, net
worth, criteria as stipulated by the stock exchange will apply. The net worth will be
computed as per the SEBI circular no FITTC/DC/CIR-1/98 dated June 16, 1998.s


Operational and System Requirements:
Operational Integrity:
       The stock Exchange must ensure that the system used by the broker has
provision for security, reliability and confidentiality of data through use of encryption
technology. This stock exchange must also ensure that records encryption
technology. The stock Exchange must also ensure the records maintained in
electronic from by the broker are not susceptible to manipulation.
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System Capacity
       The stock Exchange must ensure that the brokers maintain adequate backup
systems and data storage capacity. The stock Exchange must also ensure that the
workers have adequate system capacity for handling data transfer, and arranged for
alternative means of communications in case of Internet link failure.


Qualified Personnel:
       The stock Exchange must lay down the minimum qualification fro personnel
to ensure that the broker has suitably qualified and adequate personnel to handle
communication including instructions as well as other back office work which is likely
to increase because of higher volumes.


Written Procedures:
       Stock Exchange must develop uniform written procedures to handle
contingency Tuitions and for review of incoming and outgoing electronic
correspondence.


Signature Verification/ Authentication:
       It is desirable that participants use authentication technologies. For this
purpose is should be mandatory for participants to use certification agencies as and
when notified by Government/SEBI. They should also clearly specify when manual
signatures would be required.


Client Broker Relationship
Know Your Client:
       The stock Exchange must ensure that brokers have sufficient, verifiable
information about clients, which would facilitate risk evaluation of clients.
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Broker- Client Agreement:
       Brokers must enter into an agreement with clients spelling out all obligations
and rights. This agreement should also inter alia, the minimum service standards to
be maintained by the broker for such service specified by SEBI/Exchange for the
internet based trading from time to time. Exchange will prepare a model agreement
for this purpose. The broker agreement with clients should not have


Investor Information:
       The broker web site providing the internet based trading facility should
contain information meant for investor protection such as rules and regulations
affecting client broker relationship arbitration rules, investor protection rules etc.
The broker web site providing the Internet based trading facility should also provide
and display prominently, hyper link to the web site/page on the web site of the
relevant    stock   exchange      (s)   displaying   rules/    regulations/    circulars.
Ticker/quote/order book displayed on the web-site of the broker should display the
time stamp as well as source of such information against the given information.


Order/Trade Confirmation:
       Order/Trade confirmation should also be sent to the investor through email
at client’s discretion at the time specified by the client in addition to the other made
of display of such confirmation of real time basis on the broker web site. The
investor should be allowed to specify the time interval on the web site itself with in
which he would like to receive this information through email. Facility for
reconfirmation of orders which are larger than that specified by the member's risk
management system should be provided on the internet based system.


Handling Complaints by Investors:
       Exchanges should monitor complaints from investors regarding service
provided by brokers to ensure a minimum level of service. Exchange should have
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separate cell specifically to handle Internet trading related complaints. It is desirable
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that exchanges should also have facility for on-line registration of complaints on
their web site.


Risk Management:
       Exchanges must ensure that brokers have a system-based control on the
trading limits of clients, and exposures taken by clients. Brokers must set predefined
limits on the exposure and turnover of each client. The broker systems should be
capable of assessing the risk of the client as soon as the order comes in. The client
should be informed of acceptance/rejection of the order within a reasonable period.
In case system based control rejects an order because of client having exceeded
limits etc., the broker system may have a review and release facility to allow the
order to pass through.


Contract Notes:
Contract notes must be issued to clients as per existing regulations, within 24 hours
of the trade execution.


Cross Trades:
       As a matter of abundant precaution, the committee seeks to reiterate that as
III the case of existing system, brokers using Internet based systems for routing client
orders will also not be allowed to cross trades of their clients with each other. All
orders must be offered to the market for matching.
       It is emphasized that in addition to the requirements mentioned above, all
existing obligations of the broker as per current regulation will continue without
changes. Exchanges may also like to specify more stringent standards as they may
deem fit for allowing Internet based trading facilities to their brokers.
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Enforcement:
       A separate working group has been set to look into the surveillance and
enforcement related issues arising due to Internet based securities trading.
However, general anti-fraud provisions (SEBI Fraudulent and Unfair Trade Practices
Regulations, 1995) would apply to all transactions involving securities or financial
services, regardless of the medium.




                                                                                34     Page




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                                             CHAPTER-4

           DEFINITIONS AND EXPLANATIONS




                                                    35   Page




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CHAPTER-4

DEFINITIONS AND EXPLANATIONS

1. SHARES:-

              In everyday language, when we talk of shares we normally refer to
      equity shares or ordinary shares of a company. The terms shares and stock
      essentially means the same things, the letter being a more common
      American usage.

              An equity share is evidence of ownership in a company. The physical
      evidence of this ownership of this document is called the Share Certificate.
      Now days, shares are usually kept in electronic, or dematerialized, form with
      a depository participant (Banks, brokers, financial institutions) of the National
      Securities

              Depository Limited (NSDL). However, if one wants one can still hold
      the share in the physical form which has your name endorsed on it, and is
      proved that you are a part owner of the company. Your ownership rights are
      proportionate to the number of share you own.

              Companies issue shares of a certain fixed denomination, called face
      value or par value of that share, which is clearly indicated on a share
      certificate in the physical form.


2. INVESTMENT: -
              Investment essentially refers to what you do with your savings in
      order to preserve them and make them grow or yield an income. If you keep
      your savings in the form of cash, they are certainly going to diminish in value
      because the purchasing power of money is constantly going down as a result
      of inflation. (The value of money is judged by the quantity of goods and
      services you can buy with it). Therefore, if you want to maintain or increase
                                                                                   36




      the value of your savings, you have to keep them in forms other than cash.
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      This is what investment is all about, deployment of your saving with the
      intentions of preserving or increasing their value. This deployment can be
      done by using your savings to buy land, residential properties, commercial
      properties, gold, jewelry, works of art, fixed deposits in banks and companies,
      shares, bonds, infact, anything whose value is likely to either remain constant
      or appreciate with time. Investment also refers to using one's savings with
      the intention of earning an income.


3. DEMAT A/C:-
      On doing an online business ever customer has to open and demat account in
  any bank whichever he likes. Demat account is the account in which the trading
  done by the customer is mentioned. If the customer sales or purchases any share
  the details of this sale and purchasing are in demat account. This account
  contents the name of the shares and also the number of shares held

  Or sold and also the rate of the share with this demat account. It is also
  compulsory for every customer to open a saving account in the bank because the
  amount which is to be received when the customers sales the shares are
  transferred from the demat account to the saving account.

      It is the responsibility of the customers that the share which he purchased or
  sales are properly transferred in demat account from the stock exchange
  whichever he deals. The amount of dividend whichever to be received on the
  shares when held for one or more year are also transferred in this demat account.
  It is compulsory for every customer to have a PAN no. For opening a demat
  account. If PAN no. Is not there is no chance for the customer to do any trading
  on line. There is no limit of amount to deal in this account.
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4. CIRCUIT LIMIT:-
         While issuing the shares to the public the company has to fix a particular limit
    of the rate of the per share this limit is called as circuit limit. This circuit limit is
    generally fixed on the percentage basis. This circuit limit is applied to both the
    ends of the share. That is to the upper limit also and also to the lower limit
    actually circuit limit is of two types

         1) Upper limit
         2) Lower limit
         It is compulsory for every company to fix the circuit limit. This limit is
beneficial to both. The customer and also to the company generally every company
fix below 10%of the rate of per share.


5. UPPER LIMIT: -
         While issuing the shares to the public the company has to fix the upper limit
this limit is also calculated in percentage the limit is also beyond which the rate of
the shares cannot exceed nor that the customer doing the trading can sell above the
level.
                          For ex. Customer wants to sell a share which is of Rs10 and its
upper limit is fixed at 10% so in this case the person will have to sell it at Rs11 or the
rate which ever he wants but the person cannot sell it beyond this Rs 11 because by
addition of upper limit to the rate of share the maximum amount of the shares is Rs
11 only and not above.


6. LOWER LIMIT: -
         At the time of issuing share the company has to fix the lower limit also. This
lower limit is calculated on the basis of the rate of the shares. This limit bears the
same percentage, which is mentioned for the upper limit of the share. Like upper
limit in this limit also the share minimum rate of the share is fixed the customer who
wants to see; the holding shares has to first consider the upper & lower limit of the
                                                                                         38




share he cannot sell the share below the lower limit and not above the upper limit
                                                                                                Page




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like the upper limit Percentage generally in this limit also the percentage is below
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10% of the face value of the shares the percentage is below 10% of the face value of
the shares the percentage of the upper &lower limit is equal to every type of share
                       For ex. Suppose the person wants to sell the shares and the
rate of the share is Rs. 10/- and the lower limit percentage is 10% of the rate. So in
this case the person cannot sell the share at below Rs. 9/-. He will have to sell at
above Rs. 9/- or up to the upper limit of the share.


7. SENSEX:-
       When the shares are issued to the public the stock exchange gives a
particular group to the company. For ex. The Reliance Group is given the group “A”
like this there are several companies which fall in “A” Group. The weightage mean is
calculated according to its equity when all the companies of Group “A” has
calculated this weightage mean they are added all together when this addition is
done the result which comes down is known as “Sensex”.

       The trading of shares of “A” group is totally depended on this sensex value.
The price of the share rises this sensex value also rises and when the price of this
share comes down the sensex value also comes down. With the sensex

8. SCRIPTS:-

       The company, which has more than one working area, it has to issue the
share separately than that company is the company which has the script of its name.

       For Ex. The Reliance this company has its several working area Namely
Reliance, Capital Reliance, Infocom Reliance Energy, Reliance Industry. So reliance
company issues separate share for separate working area but the bold name which is
given to the working area is “Reliance”. So in this case Reliance has its own scripts.
Other example Ambuja, Birla, Etc.


9. GROUPS:-
   When the shares are issued by the company they are given the particular group
                                                                                  39




by the Stock exchange according to its demand in the market. There are mainly 7
                                                                                         Page




groups.

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   The scripts traded on the BSE have been classified into ‘A’,’B1’,’B2’,’C’,’F’ and ‘Z’
groups. The ‘A’ group represents those, which are in the carry forward system. The
‘F’ group represents the debt market segment (fixed income securities). The Z group
scripts are of the blacklisted companies. The ‘C’ group covers the odd lot securities in
‘A’, ‘B1’&’B2’ groups.


10. TYPES OF ORDERS:
   Buy and sell orders placed with members of the stock exchange by the investors.
The orders are of different types.


   Limit orders:


       Orders are limited by a fixed price. E.g. ‘buy Reliance Petroleum at
   Rs.50.’Here, the order has clearly indicated the price at which it has to be bought
   and the investor is not willing to give more than Rs.50.


   Best rate order:


       Here, the buyer or seller gives the freedom to the broker to execute the
   order at the best possible rate quoted on the particular date for buying. It may
   be lowest rate for buying and highest rate for selling.


   Discretionary order:


       The investor gives the range of price for purchase and sale. The broker can
   use his discretion to buy within the specified limit. Generally the approximation
   price is fixed. The order stands as this “buy BRC 100 shares around Rs.40”.
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   Stop loss order:


      The orders are given to limit the loss due to unfavorable price movement in
   the market. A particular limit is given for waiting. If the price falls below the limit,
   the broker is authorized to sell the shares to prevent further loss. E.g. Sell BRC
   limited at Rs.24, stop loss at Rs.22.


11. BUYING AND SELLING SHARES:


      To buy and sell the shares the investor has to locate register broker or sub
   broker who render prompt and efficient service to him. The order to buy or sell
   specifying the number of shares of the company of investors’ choice is placed
   with the broker. The order may be of any type. After receiving the order the
   broker tries to execute the order in his computer terminal. Once matching order
   is found, the order is executed. The broker then delivers the contract note to the
   investor. It gives the details regarding the name of the company, number of
   shares bought, price, brokerage, and the date of delivery of share. In this physical
   trading form, once the broker gets the share certificate through the clearing
   houses he delivers the share certificate along with transfer deed to the investor.
   The investor has to fill the transfer deed and stamp it. The stamp duty is one of
   the percentage considerations, the investor should lodge the share certificate
   and transfer deed to the register or transfer agent of the company. If it is bought
   in the DEMAT form, the broker has to give a matching instruction to his
   depository participant to transfer shares bought to the investors account. The
   investor should be account holder in any of the depository participant. In the
   case of sale of shares on receiving payment from the purchasing broker, the
   broker effects the payment to the investor.
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12. ROLLING SETTLEMENT SYSTEM:
      SETTLEMENT CYCLE SCHEDULE

      SR. NO.          DAY           DESCRIPTION OF ACTIVITY TRADE
1                  T                 Trading Day
2               T +2                 PAY IN BY 10.30 am.
3               T +2                 PAY – OUT BY 2 pm.
4               T +3                 Auction of shortage in deliveries
5               T +5                 Auction pay-in by 10.30 (1 am/ pay
                                               Out by 2 pm.)



       Under rolling settlement system, the settlement takes place n days (usually 1,
    2, 3 or 5days) after the trading day. The shares bought and sold are paid in for n
    days after the trading day of the particular transaction. Share settlement is likely
    to be completed much sooner after the transaction than under the fixed
    settlement system.
       The rolling settlement system is noted by T+N i.e. the settlement period is n
    days after the trading day. A rolling period which offers a large number of days
    negates the advantages of the system. Generally longer settlement periods are
    shortened gradually.
       SEBI made RS compulsory for trading in 10 securities selected on the basis of
    the criteria that they were in compulsory demats list and had daily turnover of
    about Rs.1 crore or more. Then it was extended to “A” stocks in Modified Carry
    Forward Scheme, Automated Lending and Borrowing Mechanism (ALBM) and
    Borrowing and lending Securities Scheme (BELSS) with effect from Dec 31, 2001.
       SEBI has introduced T+5 rolling settlement in equity market from July 2001
    and subsequently shortened the cycle to T+3 from April 2002. After the T+3
    rolling settlement experience it was further reduced to T+2 to reduce the risk in
    the market and to protect the interest of the investors from 1st April 2003.
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  Activities on T+1:


     Conformation of the institutional trades by the custodian is sent to the stock
  exchange by 11.00 am. A provision of an exception window would be available
  for late confirmation. The time limit and the additional changes for the exception
  window are dedicated by the exchange.
     The exchanges/clearing house/ clearing corporation would process and
  download the obligation files to the broker’s terminals late by 1.30 p.m on T+1.
  Depository participants accept the instructions for pay in securities by investors
  in physical form up to 4 p.m and in electronic form up to 6 p.m. the depositories
  accept from other DPs till 8p.m for same day processing.


  Activities on T+2:


     The depository permits the download of the paying in files of securities and
  funds till 10.30 am on T+2 from the brokers’ pool accounts. The depository
  processes the pay in requests and transfers the consolidated pay in files to
  clearing House/clearing Corporation by 11.00am/on T+2. The exchange/clearing
  house/clearing corporation executes the pay-out of securities and funds latest by
  1.30 p.m on T+2 to the depositories and clearing banks. In the demat mode net
  basis settlement is allowed. The buy and sale positions in the same scrip can be
  settled and net quantity has to be settled.

                                                                                43     Page




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                                             CHAPTER-5


                 OUTCRY SYSTEM AND ONLINE
                           TRADING SYSTEM


                                                    44   Page




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CHAPTER-5

  OUTCRY SYSTEM

     The broker has to buy or sell securities for which he has received the orders.
  For this, the broker or his authorized representatives goes to the stock exchange.
  This method is called the open outcry system. Basically the brokers shout while
  buying or selling the securities. The floor of the stock exchange is divided into a
  number of markets also known as ‘post pit’ or wing based on particular securities
  dealt there.
     In the post pit or wing, the broker using ‘open outcry’ method makes an offer
  or bid price. For making the necessary bargain, he quotes his purchase or sale
  price, also known as offer or bid price. The dealer, to whom the price is quoted,
  quotes his own price when the quotation of the dealer suits the broker, he may
  loose the bargain. If he is not satisfied with the quote price, he may turn to some
  other dealer. On the close of the bargain, the dealer as well as the broker makes
  a brief note of the particulars of the deal. Such notes are made on some pad and
  on it the number of shares, the price agreed upon, the name of the party, what
  membership number etc., are noted.


  DISADVANTAGES OF OUTCRY SYSTEM:
     It lacks transparency.
     The scope of manipulation, speculation and mal practice is more.
     Signal were more important in the outcry system any member who could not
     interpret the buy/sell signal correctly often landed himself in disaster
     situation.
     In audibility was another disadvantage of the outcry system.
     Due to the above disadvantages of the outcry system the SHAREKHAN has
     shifted from outcry system to online trading from February 29th 1997.
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  MANUAL TRADING

  Trading procedure before introduction of online trading

     Trading on stock exchanges is officially done in the trading ring. In the trading
  ring the space is provided for specified and non-specified sections, the members
  and their authorized assistants have to wear a badge or carry with them an
  identity card given by the exchange to enter the trading ring. They carry a sauda
  book or confirmation memos, duly authorized by the exchange and carry a pen
  with them. The stock exchanges operations are floor level are technical in nature
  .Non-members are not permitted to enter in to stock market. Hence various
  stages have to be completed in executing a transaction at a stock exchange .The
  steps involved in this method of trading have given below:


  Choice of broker:

     Sell shares and transact business, have to act through member brokers only.
  They can also appoint their bankers for this purpose as per the present
  regulations.


  Placement of order:


     The next step is the prospective investor who wants to buy shares or the
  investors, who wants to place order for the purchase or sale of securities with a
  broker. The order is usually placed by telegram, telephone, letter, fax etc or in
  person. To avoid delay, it is placed generally over the phone. The orders may
  take any one of the forms such as At Best Orders, Limit Order, Immediate or
  Cancel Order, Limited Discretionary Order, and Open Order, Stop Loss Order.
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AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
“A STUDY ON ONLINE TRADING” in SHAREKHAN
                                   LIMITED

  Execution of order or contract:
     Orders are executed in the trading ring of the BSE. This works from 11:30 to
  2.30 P.M on all working days Monday to Friday, and a special one-hour session
  on Saturday. The members or the authorized assistants have to wear a badge
  given by the exchange to enter into the trading ring. They carry a sauda Block
  Book or conformation memos, which are duly authorized by the exchange when
  the deal is struck; both broker and jobber make a note in their sauda block
  books. From the sauda book, the contract notes are drawn up and posted to the
  client. A contract note is written agreement between the broker and his clients
  for the transaction executed.


  Drawing Up and Bills:

     Both sale and purchase bills are prepared along with the contract note and it
  is posted on the same day or the next day. This in a purchase transaction, once
  the shares are delivered to the client effects payment for the purchases and pays
  the stamp fees for transfer, a bill is made out giving the total cost of purchase,
  including other expenses incurred by the broker in the price itself. With this, the
  process ends.


  DEMATERLIZATION:

     Dematerialization is the process by which physical certificates of an investor
  are converted to an equipment number of securities in electronic from and
  credited in the investor account with his DP. In order to dematerialize the
  certificates, an investor has to first open an account with a DP and then request
  for the Dematerialization Request Form, which is DP and submit the same along
  with the share certificates. The investor has to ensure that he marks “Submitted
  for Dematerialization” on the certificates before the shares are handed over to
  the DP for demat. Dematerialization can only be done to those certificates, which
  are already registered in your name and belong to the list of securities admitted
                                                                                 47




  for Dematerialization at NSDL.
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AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
“A STUDY ON ONLINE TRADING” in SHAREKHAN
                                   LIMITED

     Most of the active scrip’s in the market including all the scrip’s of S&P CNX
  NIFTY and BSE SENSEX have already joined NSDL. This list is steadily increasing.
  Briefly, the process is as follows: after completion of transfer, the investor gets
  the option to dematerialize such shares. Investor’s willing to exercise this option
  sends a Demat request along with the option letter sent by the company to his
  DP. The company or its R&T agent would confirm the Demat request on its
  receipt from the DP to reduce risk of loss in transit.
  Dematerialized shares do not have any distinctive or certificate numbers. These
  shares are fungible-which means that 100 shares of a security are the same as
  any other 100 shares of the security. Odd lot shares certificates can also be
  dematerialized.
     Dematerialization normally takes about fifteen to thirty days. To get back
  dematerialized securities in the physical form, request DP for Rematerialization
  of the same is made.
     Rematerialization is the process of converting electronic shares in to physical
  shares.



BENEFITS OF DEMAT:


            It reduces the risk of bad deliveries, in turn saving the cost and wastage of
            time associated with follow up for rectification. This has lead to reduction
            in brokerage to the extent of 0.5% by quite a few brokerage firms.
            In case of transfer of electronic shares, you save 0.5% in stamp duty. You
            avoid the cost of courier / notarization.
            You can receive your bonuses and rights issues into your DA as a direct
            credit, this eliminating risk of loss in transit.
            You can also expect a lower interest charge for loans taken against Demat
            shares as compared to loans against physical shares.
            There is no lost in transit, thus the overheads of getting a duplicate copy
                                                                                     48




            in such circumstances is reduced.
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AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
“A STUDY ON ONLINE TRADING” in SHAREKHAN
                                   LIMITED

         RBI has also reduced the minimum margin to 25% for loans against
         dematerialized securities as against 50% for loans against physical
         securities.


ONLINE TRADING


  Before getting in to the online trading we should know some things about the
  internet, e-commerce and etc.

  1. What is Internet?
     Internet is a worldwide, self-governed network connecting several other
  smaller networks and millions of computers and persons, to mega sources of
  information. This technology shrinks vast distances, accelerating the pace of
  business reforms and revolutionizing the way companies are managed. It allows
  direct, ubiquitous links to anyone anywhere and anytime to build up interactive
  relationships.

     A combination of time and space, called the Internet promises to bring
  unprecedented changes in our lives and business. Internet or net is an inter-
  connection of computer communication networks spanning the entire globe,
  crossing all geographical boundaries. It has re-defined the methods of
  communication, work study, education, business, leisure, health, trade, banking,
  commerce and what not it is virtually changing every thing and we are living in
  dot.com age. Net being an interactive two way medium, through various
  websites, enables participation by individuals in business to business and
  business to consumer commerce, visit to shopping arcades, games, etc. in cyber
  space even the information can be copied, downloaded and retransmitted.
     The use of Internet has grown 2000 percent in last decade and is currently
  growing at 10 percent per month. In India, growth of Internet is of recent times.
  It is expected to bring changes in every functional area of business activity
                                                                               49




  including management and financial services. It offers stock trading at a lower
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AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
“A STUDY ON ONLINE TRADING” in SHAREKHAN
                                   LIMITED

  cost. Internet can change the nature and capacity of stock broking business in
  India.


  2. E-commerce

     Electronic commerce is associated with buying and selling over computer
  communication networks. It helps conduct traditional commerce through new
  way of transferring and processing of information. Information is electronically
  transferred from computer to computer in an automated way. E-commerce
  refers to the paperless exchange of business information using electronic data
  inter change, electronic technologies. It not only reduces manual processes and
  paper transactions but also helps organization move to a fully electronic
  environment and change the way they operated.


     PC’s and networking attempts to introduce banks of the tools and
  technologies required for electronic commerce. The computers are either
  workstations of individual office works or serves where large databases and
  information reside. Network connects both categories of computers; the various
  operating systems are the most basis program within a computer. It manages the
  resources of the computer system in a fair and efficient manner.
     Now we can enter in to the concept known as online trading.
     In the past, investors had no option but to contact their broker to get real
  time access to market data. The net brings data to the investor on-line and net
  broking enables him to trade on a click of mouse. Now information has become
  easily accessible to both retail as well as big investor.
                                                                              50     Page




AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
“A STUDY ON ONLINE TRADING” in SHAREKHAN
                                    LIMITED

MEANING OF ONLINE TRADING


       “Change is the law of nature”. There were times when man was a wanderer
or a normal. He himself had to go place to place in search of food, water and now
everything is available at your doorstep just at the click of the mouse. The growth of
information technology has affected almost all sectors of life. Internet has enabled
us to get every information at our doorstep. When Internet has affected all sectors
he could “stock markets” the most important player of the economy, has remained
far behind? Like all other sectors Internet has set its feet in the stock markets also.
       Internet trading commissions are clearly posted on the websites of the
various services, and are typically a fixed rate charge, depending upon the type of
security being traded and the size of trade. In theory, therefore, an Interest investor
always knows what commission he is being charged on each trade. Internet investors
can take as much time as they would like to take prior to placing a trade order.
Similarly the online investor likely does not have to worry that his broker is making
unauthorized trades. Since there is no individual broker making a commission, the
only person who is authorized to trace in a account is the actual investor.
Furthermore, the internet investor can never become a victim of excessive trading
(where for the broker) since the investor maintains total control over the number of
transactions which take place in the account.
       All of these positive features of internet trading may lead the unwary investor
to believe that Internet trading is a way to take control of their finances and save
more money in the process. Unfortunately, this is not always the case. The
advantages of Internet stock trading have also its weaknesses and these weaknesses
present significant drawbacks for the average investor.
       First and foremost, the average investor is not an expert in the financial
markets. There is a danger for allowing the autonomy of online trading to hull you
into the belief that you are an expert investor. An online investor sitting at home at a
personal computer also foregoes proper investment advice and financial planning,
                                                                                      51




perhaps among the most valuable services provided by traditional brokers.
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AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
“A STUDY ON ONLINE TRADING” in SHAREKHAN
                                       LIMITED

        There are, of course, additional risks relative to performing transactions over
the Internet especially on a shared computer. Those people whom investors have
provided their account number and password can freely trade that account while the
investor will have little, if any, resource against the brokerage firm for the breach of
security.


WHY ONLINE TRADING ENTERED LATE IN INDIA?


         The Indian exchanges and brokering houses have been very slow in moving their
transactions online and the major reason has been the lot government regulations. The
initial delay was due to laying down the specifications for creating Closed User Groups
(CUGs). This issue was resolved between the Department of Telecommunications (DoT) and
the Finance Ministry around 1998 and after that soon came the online trading portals like
IL&FS invests mart, ICICIDirect.com, motilaloswal.com, sharekhan.com etc. Connectivity
related issue was perhaps the most important technological factor.RBI made regulation that
it is mandatory for company to store at least 7 year financial and transactional data.
In the non-stop, 24 hours a day, seven days a week world of investing, we are able
to
      Obtain investment news around the clock
      Check quotes on exchanges all over the world – day or night
      Easily compare one investment to another via numerous ratios, charts,
        graphs, and tables
      Screen for the best investments to fit our individual goals and requirements
      Trade stocks as easily and quickly as professional traders
      Calculate retirement needs based on various scenarios
      Regularly monitor portfolios and make necessary changes quickly and almost
        effortlessly
      Control the routing of individual trades for the best possible price and
        execution
                                                                                    52




        Even many years after the launch of the first online brokerage firm, there
                                                                                           Page




        remain a large contingent of individual investors who still pick up the phone

AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
“A STUDY ON ONLINE TRADING” in SHAREKHAN
                                    LIMITED

      and call their stock broker to buy and sell investments. However, every year a
      growing number of investors are placing their trades using online brokers.


EVOLUTION OF BROKING IN INDIA:


   The evolution of a broking in India can be categorized in three phases -
          Stockbrokers will offer on their sites features such as live portfolio
          manager, live quotes, market research and news, etc. to attract more
          investors.
          Brokers will offer online broking and relationship management by
          providing and offering analysis and information to investors during
          broking and non-broking hours based on their profile and needs, i.e.
          customized services.
          Brokers (now e-brokers) will offer value management or services like
          initial public offering online, on-line asset allocation, portfolio
          management, financial planning, tax planning, insurance services, etc.
          and enables the investors to take better and well considered decisions.
   The actual definition of “Online Trading” is as explained below:
   “Online trading is a service offered on the internet for purchase and sale of
   shares. In the real world you place orders on your stockbroker either verbally
   (personally or telephonically) or in a written form (fax).” In online trading, you
   will access a stockbroker’s website through your internet enabled PC and place
   orders through the broker’s internet based trading engine. These orders are
   routed to the stock exchange without manual intervention and executed thereon
   in a matter of a few seconds.
   The net is used as a mode of trading in internet trading. Orders are
   communicated to the stock exchange through website.
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AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
“A STUDY ON ONLINE TRADING” in SHAREKHAN
                                   LIMITED

  In India:
     Internet trading started in India on 1st April 2000 with 79 members seeking
  permission for online trading. The SEBI committees on internet based securities
  trading services has allowed the net to be used as an Order Routing System (ORS)
  through registered stock brokers on behalf of their clients for execution of
  transaction. Under the ORS the client enters his requirements (security, quantity,
  price buy/sell) on broker’s site.


ONLINE TRADING BY NSE & BSE


         The central computer located at the Exchange is connected to the
  workstations of the Brokers through satellite using Very Small Aperture
  Terminals (VSATs). Orders placed at the Brokers' workstations reach the central
  computer and are matched by the computer based on price and time priority.
  Both the exchanges have switched over from the open outcry trading system to a
  fully automated computerized mode of trading known as BOLT (BSE on Line
  Trading) and NEAT (National Exchange Automated Trading) System. It facilitates
  more efficient processing, automatic order matching, faster execution of trades
  and transparency. The scripts traded on the BSE have been classified into 'A',
  'B1', 'B2', 'C', 'F' and 'Z' groups. The 'A' group shares represent those, which are in
  the carry forward system (Badla). The 'F' group represents the debt market (fixed
  income securities) segment. The 'Z' group scripts are the blacklisted companies.
  The 'C' group covers the odd lot securities in 'A', 'B1' & 'B2' groups and Rights
  renunciation


  Objectives:
  Internet trading is expected to
         Increase transparency in the markets,
         Enhance market quality through improved liquidity, by increasing quote
         continuity and market depth,
         Reduce settlement risks due to open trades, by elimination of
                                                                                     54




         mismatches,
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AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
“A STUDY ON ONLINE TRADING” in SHAREKHAN
                                   LIMITED

         Provide management information system,
         Introduce flexibility in system, so as to handle growing volumes easily and
         to support nationwide expansion of market activity.


  Besides, through internet trading three fundamental objectives of securities
  regulation can be easily achieved, these are:
         Investor protection
         Creation of a fair and efficient market, and
         Reduction of the systematic risks.


  Some of the brokers offering net trading include ICICI direct, kotakstreet, etc.

REQUIREMENTS FOR NET TRADING:

  For investors:

  1. Installation of a computer with required specification
  2. Installation of a modem
  3. Telephone connection
  4. Registration for on-line trading with broker
  5. A bank account
  6. Depository account
  7. Compliance with SEBI guidelines for net trading


  The following should be produced to get a demat account and online trading
  account:

  As identity proof & address proof any one of the following:

     Voter ID card
     Driving license
     PAN card( in case of to trade more than 50000)
     Ration card
     Bank pass book
     Telephone bill
                                                                                     55Page




AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
“A STUDY ON ONLINE TRADING” in SHAREKHAN
                                    LIMITED

Other requirements, which are necessary

      First page of the bank pass book and last 6 months statement.
      Bank manager’s signature along with bank’s seal, manager registration code
      on photograph.


   For stock brokers:

   1. Permission from stock exchange for net trading
   2. Net worth of Rs. 50 lac
   3. Adequate back-up system
   4. Secured and reliable software system
   5. Adequate, experienced and trained staff
   6. Communication of order (trade confirmation to investor by e-mail)
   7. Use of authentication technologies
   8. Issue of contract notes within 24 hours of the trade execution
   9. Setting up a website.


      The net is used as a medium of trading in internet trading. Orders are
   communicated to the stock exchange through website. Internet trading started
   in India on 1st April 2000 with 79 members seeking permission for online trading.
   The SEBI committees on internet based securities trading services has allowed
   the net to be used as an Order Routing System (ORS) through registered stock
   brokers on behalf of their clients for execution of transaction.
      Under the Order Routing System the client enters his requirements (security,
   quantity, price, and buy/sell) in broker's site. They are checked electronically
   against the clients account and routed electronically to the appropriate exchange
   for execution by the broker. The client receives a confirmation on execution of
   the order. The customer's portfolio and ledger accounts get updated to reflect
   the transaction. The user should have the user id and password to enter into the
   electronic ring. He should also have demat account and bank account. The
                                                                                56




   system permits only a registered client to log in using user id and password.
                                                                                       Page




   Order can be placed using place order window of the website.

AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
“A STUDY ON ONLINE TRADING” in SHAREKHAN
                                   LIMITED


PROCEDURE FOR NET TRADING


  Step 1: Those investors, who are interested in doing the trading over internet
  system i.e. NEAT-IXS, should approach the brokers and get them self registered
  with the Stock Broker.
  Step 2: After registration, the broker will provide to them a Login name,
  Password and personal identification number (PIN).
  Step 3: Actual placement of an order. An order can then be placed by using the
  place order window as under:
     (a) First by entering the symbol and series of stock and other parameters like
  quantity and price of the scrip on the place order window.
     (b) Second, fill in the symbol, series and the default quantity.
  Step 4: It is the process of review. Thus, the investor has to review the order
  placed by clicking the review option. He may also re-set to clear the values.
  Step 5: After the review has been satisfactory, the order has to be sent by
  clicking on the send option.
  Step 6: The investor will receive an "Order Confirmation" message along with the
  order number and the value of the order.
  Step 7: In case the order is rejected by the Broker or the Stock Exchange for
  certain reasons such as invalid price limit, an appropriate message will appear at
  the bottom of the screen. At present, a time lag of about 10 seconds is there in
  executing the trade.
  Step 8: It is regarding charging payment, for which there are different mode.
  Some brokers will take some advance payment from the investor and will fix
  their trading limits. When the trade is executed, the broker will ask the investor
  for transfer of funds to his account.
     Internet trading provides total transparency between a broker and an
  investor in the secondary market. In the open outcry system, only the broker
  knew the actually transacted price. Screen based trading provides more
                                                                                  57




  transparency. With online trading investors can see themselves the price at
                                                                                       Page




  which the deal takes place.

AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
“A STUDY ON ONLINE TRADING” in SHAREKHAN
                                   LIMITED

     The time gap has narrowed in every stage of operation. Confirmation and
  execution of trade reaches the investor within the least possible time, mostly
  within 30 seconds. Instant feedback is available about the execution. Some of the
  websites also offer;
   News and research report
   BSE and NSE movements
   Stock analysis
   IPO and mutual fund centers


STEP BY STEP PROCEDURE IN ONLINE TRADING:


  Following steps explain the step by step approach to on-line trading:
     Log on to the stock broker's website
     Register as client/investor
     Fill the application form and client broker agreement form on the requisite
     value stamp paper
     Obtain user ID and pass word
     Log on to the broker's site using secure user ID and password
     Market watch page will show real time on-line market data
     Trade shares directly by entering the symbol or number of the security
     Brokers server will check your limit in the on-line account and demat account
     for the number of shares and execute the trade
     Order is executed instantly (10-30 seconds) and confirmation can be
     obtained.
     Confirmation is e-mailed to investor by broker
     Contract note is printed and mailed in 24 hours
     Settlement will take place automatically on the settlement day
     Demat account and the bank account will get debited and credited by
     electronic means.
                                                                               58     Page




AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
“A STUDY ON ONLINE TRADING” in SHAREKHAN
                                   LIMITED

  ONLINE TRADING HAS LEAD TO ADDITIONAL FEATURES SUCH AS:


     Limit / stop orders: orders that can be go unfilled, but there is an extra
     Charge for this leeway facility since one need to hold a price.
     Market orders: orders can be filled at unexpected prices, but this type is
     much more risky, since you have to buy stock at the given price.
     Cash account: where funds have to be available prior to placing the order.
     Margin account: where orders can be placed against stocks, to increase
     Purchasing power.


ADVANTAGES OF ONLINE TRADING:

     Online trading has made it possible for anyone to have easy and efficient
     access to more reports and charts than it was previously possible if one went
     to any brokers' office. Thus we have access to a lot more information online.
     Online trading has let room for smaller organizations to compete with
     multinational organizations since it is no longer a leg it issue. Being online
     does not identify the size of any particular organization, therefore, this
     additional power to the underdogs.
     Online trading has allowed companies to locate themselves where they want
     as physical location is not an issue anymore. Companies can establish
     themselves according to their gains and losses, for instance where tax (sales
     and value added taxes) is best suited to them.
     Online trading gives control to individuals and they can exercise it over
     accounts thus comprehend what is going on when they trade. It is like going
     back to school and re-educating oneself on how to trade online.
     Individuals’ benefit by saving comparatively a lot more when trading online
     as the cost per trade is less.
     Individuals can invest in a variety of products, unlike earlier when people
     bought bonds, mutual funds, and stock for long-term basis and sat on them.
                                                                                  59




     Now they can invest in stocks, stock and index options mutual funds,
                                                                                      Page




AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
     government, and even insurance.
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37711902 project-on-online-trading-at-sharekhan-ltd

  • 1. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED A SUMMER INTERNSHIP PROJECT ON “A STUDY ON ONLINE TRADING” FOR THE PARTIAL FULFILLMENT OF POST-GRADUATION DEGREE IN “MASTER OF BUSINESS ADMINSTRATION” INTERNSHIP DONE AT “SHAREKHAN LIMITED” UNDER THE ESTEEMED GUIDENCE OF PROF. RAVI KUMAR (FACULTY, AGBS HYDERABAD) SUBMITTED BY MITHUN KUMAR PATNAIK ROLL NO: A30601909082 AMITY GLOBAL BUSINESS SCHOOL BANJARA HILLS ROAD NO: 11 ADJACENT TO LAKE VEIW APARTMENT HYDERABAD 1 Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 2. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED DECLARATION I hereby declare to the best of my knowledge and belief that the Summer Training Project Report entitled as “STUDY ON ONLINE TRADING” for SHAREKHAN LIMITED HYDERABAD being submitted as the partial fulfilment of Master of Business Administration, has been written and submitted under the guidance of Mr. Shayam Sundar and Mr K.P.Singh Industry guides and Mr Ravi Kumar my faculty guide. I further declare that it is original work done as a part of the academic course and has not been submitted elsewhere. The conclusions and recommendations written in this project are based on the data collected by me while preparing this report. MITHUN KUMAR PATNAIK A30601909082 2 Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 3. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED certificate (whom so ever it may concern) This is to certify that the project report entitled “A STUDY ON ONLINE TARDING” carried at SHAREKHAN LIMITED Hyderabad is a bonafide work done by Mr. MITHUN KUMAR PATNAIK, bearing ID No. A30601909082 a student of AMITY GLOBAL BUSINESS SCHOOL, Hyderabad and submitted the same in the partial fulfilment for the award of the degree of “ MASTER OF BUSINESS ADMINISTRATION” has done his Summer Internship Program under my guidance from 1st June 2010 to 15th July 2010. I found him to be good in the task and activities assigned to him. I wish his success in all future endeavours. (FACULTY GUIDE) (INDUSTRY GUIDE) 3Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 4. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED ACKNOWLEDGEMENT I would like to express word of thanks to all those who have provided me with sincere advice and information during the course of my training period. It was indeed a great pleasure for me to work in a very co-operative, enthusiastic and learning atmosphere at ShareKhan Limited. I would like to take this opportunity to thank Dr. Prasad Rao (Director AGBS Business School for giving me an opportunity for doing a project in a corporate Hyderabad) and D.Surekha Thakur (corporate relations), Amity Global firm and all my faculty members, senior officials and colleagues at Share Khan for their help and support during the project. I would also like to express my sincere thanks to prof. Ravi Kumar (Faculty Guide-AMITY GLOBAL BUSINESS SCHOOL, Hyderabad) for his unstinting guidance and support throughout the project. He has been a great source of motivation to me. I would also like to extend my regards to my company guides Mr.K.P.Singh Territory Manager, Share Khan and Mr.Shyam Sundar, Marketing Manager, Share khan and for helping me and providing me with right direction during the course of my project. The interaction with him has provided me with the knowledge which will definitely help me to enrich my career and help me to perform better in future. With all the heartiest thanks; I hope my final project report will be a great success and a good source of learning and information. MITHUN KUMAR PATNAIK 4 Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 5. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED INDEX CHAPTER PARTICULARS PAGE NUMBER CHAPTER -1 OBJECTIVES AND 1 METHODOLOGY OF STUDY CHAPTER-2 INDUSTRY 3 ANALYSIS CHAPTER-3 ELECTRONIC 16 SETTLEMENT OF TRADE CHAPTER-4 DEFINATIONS AND 28 EXPLANATIONS CHAPTER-5 OUTCRY SYSTEM 37 AND ONLINE TRADING SYSTEM CHAPTER-6 COMPANY 59 PROFILE CHAPTER-7 ONLINE TRADING 66 AT SHAREKHAN CHAPTER-8 COMPARITIVE 82 ANALYSIS CHAPTER-9 QUESTIONNAIRES 93 AND ANALYSIS CHAPTER-10 CASE STUDY 114 CHAPTER-11 ARTICLE 119 CHAPTER-12 PROJECT 122 ANALYSIS CHAPTER-13 BIBILIOGRAPHY 127 5 Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 6. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED EXECUTIVE SUMMARY As per the title suggest the project report has been prepared regarding the growth and development of online trading in India. Online trading was initiated by NSE in India and soon after the other exchanges also followed it. There was a major boom in yr. 2000 when lots of online trading companies came with a bang but only few were survived because of lack of computer knowledge and low internet penetration. There are two types of online trading companies one is the banking online trading companies and the other is non-banking trading. A few examples of banking online trading companies are HDFC securities, ICICI direct.com, UTI securities etc. On the other hand non banking trading companies are sharekhan.com, Angel Broking, Reliance Money etc. Today online trading contributes are about 8-10%. It is continuously growing and has a huge market potential. A study was undertaken to determine the growth of various online trading companies in India in terms of trade done by them through online and services provided by them. Major findings indicates that out of a survey of 50 respondents it was seen that major investors prefer online trading because of few major factors such as time saving convenience, protection through Freudian brokers etc. although during my research project I’ve seen that most of the respondents feel online trading, a secure way of investing into stock market still a few of them feel it unsafe and a bit complicated but they posses information about online trading. Today the online trading companies having cut-throat competition in our offering whose brokerage discounts lower margin money and zero balance account. Due to the rising education awareness and use of internet there is a huge potential for online trading in future and companies must come up with innovative offerings to capture the untapped market. 6 Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 7. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED CHAPTER I OBJECTIVES AND METHODOLOGY OF STUDY 7 Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 8. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED CHAPTER-1 OBJECTIVES OF THE STUDY: It is to analyze the changes in trading after the exchange shifted from outcry to online trading system. It is to study the functions of SHAREKHAN through various departments. To know the online screen based trading system adopted by SHAREKHAN and about its communication facilities. The appropriate configuration to set the network, which would link the SHAREKHAN to individual / members. To know about the latest and future development in the stock exchange trading system. METHODOLOGY OF THE STUDY: The data collection methods include both primary and secondary collection methods. Primary method: This method includes the data collected from the personal interaction with authorized members of Share khan Securities limited. Secondary method: The secondary data collection method includes: The lecturers delivered by the superintendents of respective departments. The brochures and material provided by Sharekhan Securities limited and Data collected through distribution of questionnaires from a sample. The data collected from the magazines of the NSE, economic times, and etc., various books relating to the investments, capital market and other related topics. 8 Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 9. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED NEED FOR THE STUDY: The present study to review the online trading procedure a case study of ONLINE TRADING at SHAREKHAN., as the exchange has changed it’s trading from the outcry mode to online trading on 20th February 1997, there is need to assess the performance of the capital market. LIMITATIONS OF THE STUDY: The study is confined to online trading procedure only. Problems of listing are not covered due to limited time and to keep the study in manageable limits. SAMPLE SIZE: Questionnaire 1: sample size 30 Questionnaire 2: sample size 50 TIME LINE: Project started on 1st June 2010 and concluded on 15th July 2010. 9 Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 10. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED CHAPTER 2 INDUSTRY ANALYSIS FINANCIAL SYSTEM DIFFERENT TYPES OF MARKETS STOCK EXCHANGES SEBI FRAMEWORK 10 Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 11. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED CHAPTER-2 Following diagram gives the structure of Indian financial system: 11 Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 12. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED FINANCIAL MARKET: Financial markets are helpful to provide liquidity in the system and for smooth functioning of the system. These markets are the centers that provide facilities for buying and selling of financial claims and services. The financial markets match the demands of investment with the supply of capital from various sources. According to functional basis financial markets are classified into two types. They are:  Money markets (short-term)  Capital markets (long-term) According to institutional basis again classified in to two types. They are  Organized financial market  Non-organized financial market. The organized market comprises of official market represented by recognized institutions, bank and government (SEBI) registered/controlled activities and intermediaries. The unorganized market is composed of indigenous bankers, moneylenders, individual professional and non-professionals. MONEY MARKET: Money market is a place where we can raise short-term capital. Again the money market is classified in to  Inter bank call money market  Bill market and  Bank loan market Etc.  E.g.; treasury bills, commercial papers, CD's etc. 12 Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 13. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED CAPITAL MARKET: The capital market is the market for securities, where companies and the government can raise long term funds. The capital market includes the stock market and the bond market. Financial regulators ensure that investors are protected against fraud. The capital markets consist of the primary market, where new issues are distributed to investors, and the secondary market, where existing securities are traded. Capital market thus plays a vital role in channelizing the savings of individuals for Investment in the economic development of the country. As a result the investors are not constrained by their individual abilities, but by the abilities of the companies, which in turn enhance the savings and investments in the country, liquidity of capital market is an important factor affecting growth. Since projects require long term finance, but on the other hand, the investor may not like to relinquish control over their savings for a long time. A liquid stock market ensures a quick exit without incurring heavy losses or costs. Thus development of efficient market system is necessary for creating conductive climate for investment and economic growth. Capital market is a place where we can raise long-term capital. Again the capital market is classified in to two types and they are  Primary market and  Secondary market. E.g.: Shares, Debentures, and Loans etc. 13 Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 14. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED PRIMARY MARKET: Primary market is generally referred to the market of new issues or market for mobilization of resources by the companies and government undertakings, for new projects as also for expansion, modernization, addition, and diversification and up gradation. Primary market is also referred to as New Issue Market. Primary market operations include new issues of shares by new and existing companies, further and right issues to existing shareholders, public offers, and issue of debt instruments such as debentures, bonds, etc. The primary market is regulated by the Securities and Exchange Board of India (SEBI a government regulated authority). Function: The main services of the primary market are origination, underwriting, and distribution. Origination deals with the origin of the new issue. Underwriting contract make the shares predictable and remove the element of uncertainty in the subscription. Distribution refers to the sale of securities to the investors. The following are the market intermediaries associated with the market: 1. Merchant banker/book building lead manager 2. Registrar and transfer agent 3. Underwriter/broker to the issue 4. Adviser to the issue 5. Banker to the issue 6. Depository 7. Depository participant Investors’ protection in the primary market: To ensure healthy growth of primary market, the investing public should be protected. The term investor protection has a wider meaning in the primary market. The principal ingredients of investors’ protection are: 14  Provision of all the relevant information Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 15. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED  Provision of accurate information and  Transparent allotment procedures without any bias. SECONDARY MARKET The primary market deals with the new issues of securities. Outstanding securities are traded in the secondary market, which is commonly known as stock market or stock exchange. “The secondary market is a market where scrip’s are traded”. It is a market place which provides liquidity to the scrip’s issued in the primary market. Thus, the growth of secondary market depends on the primary market. More the number of companies entering the primary market, the greater are the volume of trade at the secondary market. Trading activities in the secondary market are done through the recognized stock exchanges which are 23 in number including Over the Counter Exchange of India (OTCE), National Stock Exchange of India and Interconnected Stock Exchange of India. Secondary market operations involve buying and selling of securities on the stock exchange through its members. The companies hitting the primary market are mandatory to list their shares on one or more stock exchanges in India. Listing of scrip’s provides liquidity and offers an opportunity to the investors to buy or sell the scrip’s. The following are the intermediaries in the secondary market: 1. Broker/member of stock exchange – buyers broker and sellers broker 2. Portfolio Manager 3. Investment advisor 4. Share transfer agent 5. Depository 15 6. Depository participants. Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 16. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED STOCK MARKETS IN INDIA: Stock exchanges are the perfect type of market for securities whether of government and semi-govt bodies or other public bodies as also for shares and debentures issued by the joint-stock companies. In the stock market, purchases and sales of shares are affected in conditions of free competition. Government securities are traded outside the trading ring in the form of over the counter sales or purchase. The bargains that are struck in the trading ring by the members of the stock exchanges are at the fairest prices determined by the basic laws of supply and demand. Definition of a stock exchange: “Stock exchange means any body or individuals whether incorporated or not, constituted for the purpose of assisting, regulating or controlling the business of buying, selling or dealing in securities.” The securities include:  Shares of public company.  Government securities.  Bonds History of Stock Exchanges: The only stock exchanges operating in the 19th century were those of Mumbai setup in 1875 and Ahmadabad set up in 1894. These were organized as voluntary non-profit-marking associations of brokers to regulate and protect their interests. Before the control on securities under the constitution in 1950, it was a state subject and the Bombay securities contracts (control) act of 1925 used to regulate trading in securities. Under this act, the Mumbai stock exchange was recognized in 1927 and Ahmadabad in 1937. During the war boom, a number of stock exchanges were organized. Soon after it became a central 16 subject, central legislation was proposed and a committee headed by Page A.D.Gorwala went into the bill for securities regulation. On the basis of the AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 17. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED committee’s recommendations and public discussion, the securities contract (regulation) act became law in 1956. Functions of Stock Exchanges: Stock exchanges provide liquidity to the listed companies. By giving quotations to the listed companies, they help trading and raise funds from the market. Over the hundred and twenty years during which the stock exchanges have existed in this country and through their medium, the central and state government have raised crores of rupees by floating public loans. Municipal corporations, trust and local bodies have obtained from the public their financial requirements, and industry, trade and commerce- the backbone of the country’s economy-have secured capital of crores or rupees through the issue of stocks, shares and debentures for financing their day-to-day activities, organizing new ventures and completing projects of expansion, diversification and modernization. By obtaining the listing and trading facilities, public investment is increased and companies were able to raise more funds. The quoted companies with wide public interest have enjoyed some benefits and assets valuation has become easier for tax and other purposes. Various Stock Exchanges in India: At present there are 23 stock exchanges recognized under the securities contracts (regulation), Act, 1956. Those are: Ahmadabad Stock Exchange Association Ltd. Bangalore Stock Exchange Bhubaneswar Stock Exchange Association Calcutta Stock Exchange Cochin Stock Exchange Ltd. 17 Coimbatore Stock Exchange Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 18. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED Delhi Stock Exchange Association Guwahati Stock Exchange Ltd Hyderabad Stock Exchange Ltd. Jaipur Stock Exchange Ltd Kanara Stock Exchange Ltd Ludhiana Stock Exchange Association Ltd Madras Stock Exchange Madhya Pradesh Stock Exchange Ltd. Magadh Stock Exchange Limited Meerut Stock Exchange Ltd. Mumbai Stock Exchange National Stock Exchange of India OTC Exchange of India Pune Stock Exchange Ltd. Saurashtra Kutch Stock Exchange Ltd. Uttar Pradesh Stock Exchange Association Vadodara Stock Exchange Ltd. 18 Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 19. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED MAJOR STOCK EXCHANGES: NSE The National Stock Exchange of India Limited has genesis in the report of the High Powered Study Group on Establishment of New Stock Exchanges, which recommended promotion of a National Stock Exchange by financial institutions (FI’s) to provide access to investors from all across the country on an equal footing. Based on the recommendations, NSE was promoted by leading Financial Institutions at the behest of the Government of India and was incorporated in November 1992 as a tax-paying company unlike other stock exchanges in the country. On its recognition as a stock exchange under the Securities Contracts (Regulation) Act, 1956 in April 1993, NSE commenced operations in the Wholesale Debt Market (WDM) segment in June 1994. The Capital Market (Equities) segment commenced operations in November 1994 and operations in Derivatives segment commenced in June 2000 NSE's mission is setting the agenda for change in the securities markets in India. The NSE was set-up with the main objectives of: Establishing a nation-wide trading facility for equities and debt instruments. Ensuring equal access to investors all over the country through an appropriate communication network. Providing a fair, efficient and transparent securities market to investors using electronic trading systems. Enabling shorter settlement cycles and book entry settlements systems, and Meeting the current international standards of securities markets. The standards set by NSE in terms of market practices and technology, have become industry benchmarks and are being emulated by other market participants. NSE is more than a mere market facilitator. It's that force which is guiding the industry towards new horizons and greater opportunities. 19 Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 20. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED BSE The Stock Exchange, Mumbai, popularly known as "BSE" was established in 1875 as "The Native Share and Stock Brokers Association". It is the oldest one in Asia, even older than the Tokyo Stock Exchange, which was established in 1878. It is a voluntary non-profit making Association of Persons (AOP) and is currently engaged in the process of converting itself into demutualised and corporate entity. It has evolved over the years into its present status as the premier Stock Exchange in the country. It is the first Stock Exchange in the Country to have obtained permanent recognition in 1956 from the Govt. of India under the Securities Contracts (Regulation) Act 1956.The Exchange, while providing an efficient and transparent market for trading in securities, debt and derivatives upholds the interests of the investors and ensures redresses of their grievances whether against the companies or its own member-brokers. It also strives to educate and enlighten the investors by conducting investor education programmers and making available to them necessary informative inputs. A Governing Board having 20 directors is the apex body, which decides the policies and regulates the affairs of the Exchange. The Governing Board consists of 9 elected directors, who are from the broking community (one third of them retire ever year by rotation), three SEBI nominees, six public representatives and an Executive Director & Chief Executive Officer and a Chief Operating Officer. The Executive Director as the Chief Executive Officer is responsible for the day- to-day administration of the Exchange and the Chief Operating Officer and other Heads of Department assist him. The Exchange has inserted new Rule No.126 A in its Rules, Byelaws pertaining to constitution of the Executive Committee of the Exchange. Accordingly, an Executive Committee, consisting of three elected directors, three SEBI nominees or public representatives, Executive Director & CEO and Chief Operating Officer 20 has been constituted. The Committee considers judicial & quasi matters in which Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 21. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED the Governing Board has powers as an Appellate Authority, matters regarding annulment of transactions, admission, continuance and suspension of member- brokers, declaration of a member-broker as defaulter, norms, procedures and other matters relating to arbitration, fees, deposits, margins and other monies payable by the member-brokers to the Exchange, etc. REGULATORY FRAME WORK OF STOCK EXCHANGE A comprehensive legal framework was provided by the “Securities Contract Regulation Act, 1956” and “Securities Exchange Board of India 1952”. Three tier regulatory structure comprising  Ministry of finance  The Securities And Exchange Board of India  Governing body MEMBERS OF THE STOCK EXCHANGE: The securities contract regulation act 1956 has provided uniform regulation for the admission of members in the stock exchanges. The qualifications for becoming a member of a recognized stock exchange are given below: The minimum age prescribed for the members is 21 years. He should be an Indian citizen. He should be neither a bankrupt nor compound with the creditors. He should not be convicted for fraud or dishonesty. He should not be engaged in any other business connected with a company. He should not be a defaulter of any other stock exchange. The minimum required education is a pass in 12th standard examination. 21 Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 22. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED SECURITIES AND EXCHANGE BOARD OF INDIA (SEBI) The securities and exchange board of India was constituted in 1988 under a resolution of government of India. It was later made statutory body by the SEBI act 1992.according to this act, the SEBI shall constitute of a chairman and four other members appointed by the central government. With the coming into effect of the securities and exchange board of India act, 1992 some of the powers and functions exercised by the central government, in respect of the regulation of stock exchange were transferred to the SEBI. OBJECTIVES AND FUNCTIONS OF SEBI To protect the interest of investors in securities. Regulating the business in stock exchanges and any other securities market. Registering and regulating the working of intermediaries associated with securities market as well as working of mutual funds. Promoting and regulating self-regulatory organizations. Prohibiting insider trading in securities. Regulating substantial acquisition of shares and take over of companies. Performing such functions and exercising such powers under the provisions of capital issues (control) act, 1947and the securities to it by the central government. SEBI GUIDELINES TO SECONDARY MARKETS: (STOCK EXCHANGES): Board of Directors of Stock Exchange has to be reconstituted so as to include non-members, public representatives and government representatives to the extent of 50% of total number of members. Capital adequacy norms have been laid down for the members of various stock exchanges depending upon their turnover of trade and other factors. All recognized stock exchanges will have to inform about transactions within 22 24 hrs. Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 23. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED CHAPTER-3 ELECTRONIC SETTLEMENT OF TRADE 23 Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 24. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED CHAPTER-3 ELECTRONIC SETTLEMENT OF TRADE A. Procedure for purchasing dematerialized Securities:- The procedure for purchasing dematerialized securities is also similar to the procedure for buying physical securities. 1. Investor instructs DP to receive credits into his account in the prescribed form. There may be one time standing instruction or separate instruction each time to receive credits. 2. Investor purchases securities in any of the stock exchanges linked to depository through a broker. 3. Broker receives payment from investor and arranges payment to clearing corporation. 4. Broker receives credit to securities in clearing account on the payout day. 5. Broker gives instructions to DP to debit clearing account and credit client’s account. Investor receives shares into his account by way of book entry. B. Procedure of selling dematerialized securities The procedure for selling dematerialized securities in stock exchanges is similar as selling physical securities. The only major difference is that instead of delivering physical securities to the broker, the investor instructs his DP to debit his demat account with the number of securities sold by him and credit the brokers clearing account. The procedure for selling dematerialized securities is given below: 1. Investor sells securities in any of the stock exchange linked to depository through a broker. 2. Investor instructs his DP to debit his demat account with the number 24 of securities sold and credit the broker’s clearing account. Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 25. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED 3. Before the pay-in-day, broker of the investor transfers the securities to clearing corporation. 4. The broker receives payment from the stock exchange. 5. The investor receives payment from the broker for sale of securities in the same manner as received in case of sale of physical securities. REMATERILISATION OF SHARES Rematerialization is the process of conversion of electronic holdings of securities into physical certificate form. For rematerilisation of scrip’s, the investor has to fill up a demat request form (RRF) and submit it to the DP. The DP forwards the request to depository after verifying the investor’s balances. Depository in turn initiates the registrars and transfer agent or the issuer company. RTA/ Company print the certificates and dispatch the same to the investor. Market timings: Normal Market / Exercise Market Open time : 09:00 hours Normal market close : 15:30 hours Set up cut of time for Position limit/Collateral value : till 15:30 hrs Trade modification end time / Exercise Market : 16:15 hour 25 Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 26. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED INTERNET BASED TRADING THROUGH ORDER ROUTING SYSTEMS Internet based trading on conventional exchanges, uses the Internet as a medium for communicating client orders to the exchange, through broker web sites. Broker’s web sites may serve a variety of functions. These may include; Allowing the clients to directly trade through investors; Advertise the broker dealers’ services to potential investors; Offer market information and investment tools similar to those offered by information vendor or SRO web sites; Offer real-time or delayed quote information, continuously update quotes while the user visits other sites, or allow investors to create a personal stock ticker; Provide market summaries and commentaries, analyst reports and trading strategies and market data on currencies, mutual funds, options, market indices and news; and Offer investors access to portfolio management tools and analytic programs; Information on commission and fees; and Account information and research reports. In an Order Routing system, a broker offering Internet trading facility provides an electronic template for the customer to enter the name of the security, whatever it is to be bought or sold, the quantity and whatever the order is a market or limit order. Once the broker’s system receives this information. 26 Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 27. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED USE OF INTERNET AS ALTERNATIVE TRADING SYSTEMS (PROVISION FOR PRICE DISCOVERY AND MATCHING OUTSIDE CONVENTIONAL EXCHANGES) In foreign jurisdiction, Alternative trading systems have been developing outside conventional securities markets, which provide investors with additional proprietary electronic trading facilities for securities that are traded principally on securities exchanges, or other organized markets. They have price discovery functions, matching systems and crossing systems. The systems that are currently in use in outside jurisdictions are closed systems and are not accessible to the general public through the Internet. The securities markets regulators abroad the maintained flexible and open policies designed to encourage innovation in the secondary securities markets. As a result, a number of market participants, usually broker- dealers, have developed computerized “alternative trading systems” by which the system centralize, display, match, cross or otherwise execute trading interest. USE OF INTERNET FOR MAKING INITIAL PUBLIC OFFERINGS Issues of securities of using the Internet to communicate directly with their shareholders, potential investors and analysts by disseminating corporate information. In foreign jurisdiction, they are also using the Internet to communicate to the public for the following: Public offerings; Private offerings; and Disclosure and communication Issuers are using the Internet to market themselves to potential investors. The Internet is also being used for fulfilling necessary disclosure requirements, for disseminating the prospects in electronics form and even for receiving share applications in public issues electronically. In India, SEBI has taken initiative in permitting use of the network of stock exchange for collection of investor 27 applications in public offerings by the issuer companies Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 28. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED INVESTMENT ADVISORY SERVICES Brokers as well as other service provides such as investment firms, research outfits etc. are using the Internet for marketing and advertising purposes, for presenting information on portfolio analysis and market information, and for communicating with and receiving orders from potential investors. The services offered by the service providers to the investors are generally the following: Advertising Providing investment information and investment advice; Underwriting Communicating with the investors; Customer orders; and Record keeping WORKING GROUPS SET UP BY THE COMMITTEE Considering the present state of capital markets in India and keeping in view the ongoing developments in Internet based securities business, it was felt that SEBI as a regulator could strive to identify areas where use of Internet in the capital market is possible within the existing legal framework. One such area identified by the Committee, which is also the central within the existing legal framework. One such area identified by the Committee, which is also the central theme of this report, is the area of Internet trading on existing electronic exchange. In this area, through early introduction of Cyber Laws would be highly describe but their existence is not a necessary precondition. To look into the existing regulatory scenario and to bring out some ground rules for use of the medium of Internet, the Committee therefore constituted the following two working groups to look into the area of: i. Security protocols and standardization of interfaces for Interest based securities trading, chaired by Prof. Deepak B. Phatak, IIT, Pawai, Mumbai 28 ii. Surveillance and monitoring related issues arising due to Interest based Page securities trading, chaired by Shri. L.K. Singhvi, Sr. ED, SEBI AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 29. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED The committee also requested Ms D N Raval, Executive Director, SEBI to examine the legality of introduction of Internet trading and issue of Alternative trading systems. This report of the standing committee examines the regulatory and security requirements Internet Based Trading on Conventional Exchanges. Separate reports (s) will cover the other areas related to Internet applications in the securities markets. The report of the first working group on security protocols and standardization of interfaces has since been submitted and incorporated in the report. The committee would like to place on record its sincere thanks to Dr. D.B. Phatak, Ms. D.N. Raval and their team members. The global financial market is undergoing a transformation due to rapid technological developments. It thus becomes imperative that for developing in effective regulatory framework developments in other parts of the world should be studies and analyzed. With nearly who million on-line investors, Internet trading in the United States is growing by leaps and bounds. Internet trading is being facilitated by large brokerage houses, thus changing the total concept of securities trading. A team comprising of members from stock exchanges and SEBI visited the United States to these development and had interactions with brokerages houses, Internet service providers and other agencies involved in facilitating Internet trading. The team also discussed the developments in the emerging regulatory and supervisory framework in United States with the Securities and Exchange Commission officials. They were also tripped of the various initiatives taken by SEC in this regard. These inputs have been utilized while drafting this report. 29 Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 30. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED RECOMMENDATIONS OF THE COMMITTEE Application for Permission by Brokers SEBI registered Stock Brokers interested in providing Internet based trading services will be required to apply to the respective stock exchange for a formal permission. The stock exchange should grant approval or reject the application as the case may be, and communicate its decisions to the number within 30 calendar days of the date of completed application submitted to the exchange. The stock Exchange, before giving permission to brokers to start Internet based services shall ensure the fulfillment of the following minimum conditions. Net worth Requirement The broker must have a minimum net worth of Rs. 50 lacs if the broker is providing the Internet based facility on his own. However, if some brokers collectively approach a service provider for providing the interest trading facility, net worth, criteria as stipulated by the stock exchange will apply. The net worth will be computed as per the SEBI circular no FITTC/DC/CIR-1/98 dated June 16, 1998.s Operational and System Requirements: Operational Integrity: The stock Exchange must ensure that the system used by the broker has provision for security, reliability and confidentiality of data through use of encryption technology. This stock exchange must also ensure that records encryption technology. The stock Exchange must also ensure the records maintained in electronic from by the broker are not susceptible to manipulation. 30 Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 31. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED System Capacity The stock Exchange must ensure that the brokers maintain adequate backup systems and data storage capacity. The stock Exchange must also ensure that the workers have adequate system capacity for handling data transfer, and arranged for alternative means of communications in case of Internet link failure. Qualified Personnel: The stock Exchange must lay down the minimum qualification fro personnel to ensure that the broker has suitably qualified and adequate personnel to handle communication including instructions as well as other back office work which is likely to increase because of higher volumes. Written Procedures: Stock Exchange must develop uniform written procedures to handle contingency Tuitions and for review of incoming and outgoing electronic correspondence. Signature Verification/ Authentication: It is desirable that participants use authentication technologies. For this purpose is should be mandatory for participants to use certification agencies as and when notified by Government/SEBI. They should also clearly specify when manual signatures would be required. Client Broker Relationship Know Your Client: The stock Exchange must ensure that brokers have sufficient, verifiable information about clients, which would facilitate risk evaluation of clients. 31 Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 32. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED Broker- Client Agreement: Brokers must enter into an agreement with clients spelling out all obligations and rights. This agreement should also inter alia, the minimum service standards to be maintained by the broker for such service specified by SEBI/Exchange for the internet based trading from time to time. Exchange will prepare a model agreement for this purpose. The broker agreement with clients should not have Investor Information: The broker web site providing the internet based trading facility should contain information meant for investor protection such as rules and regulations affecting client broker relationship arbitration rules, investor protection rules etc. The broker web site providing the Internet based trading facility should also provide and display prominently, hyper link to the web site/page on the web site of the relevant stock exchange (s) displaying rules/ regulations/ circulars. Ticker/quote/order book displayed on the web-site of the broker should display the time stamp as well as source of such information against the given information. Order/Trade Confirmation: Order/Trade confirmation should also be sent to the investor through email at client’s discretion at the time specified by the client in addition to the other made of display of such confirmation of real time basis on the broker web site. The investor should be allowed to specify the time interval on the web site itself with in which he would like to receive this information through email. Facility for reconfirmation of orders which are larger than that specified by the member's risk management system should be provided on the internet based system. Handling Complaints by Investors: Exchanges should monitor complaints from investors regarding service provided by brokers to ensure a minimum level of service. Exchange should have 32 separate cell specifically to handle Internet trading related complaints. It is desirable Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 33. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED that exchanges should also have facility for on-line registration of complaints on their web site. Risk Management: Exchanges must ensure that brokers have a system-based control on the trading limits of clients, and exposures taken by clients. Brokers must set predefined limits on the exposure and turnover of each client. The broker systems should be capable of assessing the risk of the client as soon as the order comes in. The client should be informed of acceptance/rejection of the order within a reasonable period. In case system based control rejects an order because of client having exceeded limits etc., the broker system may have a review and release facility to allow the order to pass through. Contract Notes: Contract notes must be issued to clients as per existing regulations, within 24 hours of the trade execution. Cross Trades: As a matter of abundant precaution, the committee seeks to reiterate that as III the case of existing system, brokers using Internet based systems for routing client orders will also not be allowed to cross trades of their clients with each other. All orders must be offered to the market for matching. It is emphasized that in addition to the requirements mentioned above, all existing obligations of the broker as per current regulation will continue without changes. Exchanges may also like to specify more stringent standards as they may deem fit for allowing Internet based trading facilities to their brokers. 33 Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 34. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED Enforcement: A separate working group has been set to look into the surveillance and enforcement related issues arising due to Internet based securities trading. However, general anti-fraud provisions (SEBI Fraudulent and Unfair Trade Practices Regulations, 1995) would apply to all transactions involving securities or financial services, regardless of the medium. 34 Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 35. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED CHAPTER-4 DEFINITIONS AND EXPLANATIONS 35 Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 36. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED CHAPTER-4 DEFINITIONS AND EXPLANATIONS 1. SHARES:- In everyday language, when we talk of shares we normally refer to equity shares or ordinary shares of a company. The terms shares and stock essentially means the same things, the letter being a more common American usage. An equity share is evidence of ownership in a company. The physical evidence of this ownership of this document is called the Share Certificate. Now days, shares are usually kept in electronic, or dematerialized, form with a depository participant (Banks, brokers, financial institutions) of the National Securities Depository Limited (NSDL). However, if one wants one can still hold the share in the physical form which has your name endorsed on it, and is proved that you are a part owner of the company. Your ownership rights are proportionate to the number of share you own. Companies issue shares of a certain fixed denomination, called face value or par value of that share, which is clearly indicated on a share certificate in the physical form. 2. INVESTMENT: - Investment essentially refers to what you do with your savings in order to preserve them and make them grow or yield an income. If you keep your savings in the form of cash, they are certainly going to diminish in value because the purchasing power of money is constantly going down as a result of inflation. (The value of money is judged by the quantity of goods and services you can buy with it). Therefore, if you want to maintain or increase 36 the value of your savings, you have to keep them in forms other than cash. Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 37. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED This is what investment is all about, deployment of your saving with the intentions of preserving or increasing their value. This deployment can be done by using your savings to buy land, residential properties, commercial properties, gold, jewelry, works of art, fixed deposits in banks and companies, shares, bonds, infact, anything whose value is likely to either remain constant or appreciate with time. Investment also refers to using one's savings with the intention of earning an income. 3. DEMAT A/C:- On doing an online business ever customer has to open and demat account in any bank whichever he likes. Demat account is the account in which the trading done by the customer is mentioned. If the customer sales or purchases any share the details of this sale and purchasing are in demat account. This account contents the name of the shares and also the number of shares held Or sold and also the rate of the share with this demat account. It is also compulsory for every customer to open a saving account in the bank because the amount which is to be received when the customers sales the shares are transferred from the demat account to the saving account. It is the responsibility of the customers that the share which he purchased or sales are properly transferred in demat account from the stock exchange whichever he deals. The amount of dividend whichever to be received on the shares when held for one or more year are also transferred in this demat account. It is compulsory for every customer to have a PAN no. For opening a demat account. If PAN no. Is not there is no chance for the customer to do any trading on line. There is no limit of amount to deal in this account. 37 Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 38. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED 4. CIRCUIT LIMIT:- While issuing the shares to the public the company has to fix a particular limit of the rate of the per share this limit is called as circuit limit. This circuit limit is generally fixed on the percentage basis. This circuit limit is applied to both the ends of the share. That is to the upper limit also and also to the lower limit actually circuit limit is of two types 1) Upper limit 2) Lower limit It is compulsory for every company to fix the circuit limit. This limit is beneficial to both. The customer and also to the company generally every company fix below 10%of the rate of per share. 5. UPPER LIMIT: - While issuing the shares to the public the company has to fix the upper limit this limit is also calculated in percentage the limit is also beyond which the rate of the shares cannot exceed nor that the customer doing the trading can sell above the level. For ex. Customer wants to sell a share which is of Rs10 and its upper limit is fixed at 10% so in this case the person will have to sell it at Rs11 or the rate which ever he wants but the person cannot sell it beyond this Rs 11 because by addition of upper limit to the rate of share the maximum amount of the shares is Rs 11 only and not above. 6. LOWER LIMIT: - At the time of issuing share the company has to fix the lower limit also. This lower limit is calculated on the basis of the rate of the shares. This limit bears the same percentage, which is mentioned for the upper limit of the share. Like upper limit in this limit also the share minimum rate of the share is fixed the customer who wants to see; the holding shares has to first consider the upper & lower limit of the 38 share he cannot sell the share below the lower limit and not above the upper limit Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD like the upper limit Percentage generally in this limit also the percentage is below
  • 39. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED 10% of the face value of the shares the percentage is below 10% of the face value of the shares the percentage of the upper &lower limit is equal to every type of share For ex. Suppose the person wants to sell the shares and the rate of the share is Rs. 10/- and the lower limit percentage is 10% of the rate. So in this case the person cannot sell the share at below Rs. 9/-. He will have to sell at above Rs. 9/- or up to the upper limit of the share. 7. SENSEX:- When the shares are issued to the public the stock exchange gives a particular group to the company. For ex. The Reliance Group is given the group “A” like this there are several companies which fall in “A” Group. The weightage mean is calculated according to its equity when all the companies of Group “A” has calculated this weightage mean they are added all together when this addition is done the result which comes down is known as “Sensex”. The trading of shares of “A” group is totally depended on this sensex value. The price of the share rises this sensex value also rises and when the price of this share comes down the sensex value also comes down. With the sensex 8. SCRIPTS:- The company, which has more than one working area, it has to issue the share separately than that company is the company which has the script of its name. For Ex. The Reliance this company has its several working area Namely Reliance, Capital Reliance, Infocom Reliance Energy, Reliance Industry. So reliance company issues separate share for separate working area but the bold name which is given to the working area is “Reliance”. So in this case Reliance has its own scripts. Other example Ambuja, Birla, Etc. 9. GROUPS:- When the shares are issued by the company they are given the particular group 39 by the Stock exchange according to its demand in the market. There are mainly 7 Page groups. AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 40. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED The scripts traded on the BSE have been classified into ‘A’,’B1’,’B2’,’C’,’F’ and ‘Z’ groups. The ‘A’ group represents those, which are in the carry forward system. The ‘F’ group represents the debt market segment (fixed income securities). The Z group scripts are of the blacklisted companies. The ‘C’ group covers the odd lot securities in ‘A’, ‘B1’&’B2’ groups. 10. TYPES OF ORDERS: Buy and sell orders placed with members of the stock exchange by the investors. The orders are of different types. Limit orders: Orders are limited by a fixed price. E.g. ‘buy Reliance Petroleum at Rs.50.’Here, the order has clearly indicated the price at which it has to be bought and the investor is not willing to give more than Rs.50. Best rate order: Here, the buyer or seller gives the freedom to the broker to execute the order at the best possible rate quoted on the particular date for buying. It may be lowest rate for buying and highest rate for selling. Discretionary order: The investor gives the range of price for purchase and sale. The broker can use his discretion to buy within the specified limit. Generally the approximation price is fixed. The order stands as this “buy BRC 100 shares around Rs.40”. 40 Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 41. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED Stop loss order: The orders are given to limit the loss due to unfavorable price movement in the market. A particular limit is given for waiting. If the price falls below the limit, the broker is authorized to sell the shares to prevent further loss. E.g. Sell BRC limited at Rs.24, stop loss at Rs.22. 11. BUYING AND SELLING SHARES: To buy and sell the shares the investor has to locate register broker or sub broker who render prompt and efficient service to him. The order to buy or sell specifying the number of shares of the company of investors’ choice is placed with the broker. The order may be of any type. After receiving the order the broker tries to execute the order in his computer terminal. Once matching order is found, the order is executed. The broker then delivers the contract note to the investor. It gives the details regarding the name of the company, number of shares bought, price, brokerage, and the date of delivery of share. In this physical trading form, once the broker gets the share certificate through the clearing houses he delivers the share certificate along with transfer deed to the investor. The investor has to fill the transfer deed and stamp it. The stamp duty is one of the percentage considerations, the investor should lodge the share certificate and transfer deed to the register or transfer agent of the company. If it is bought in the DEMAT form, the broker has to give a matching instruction to his depository participant to transfer shares bought to the investors account. The investor should be account holder in any of the depository participant. In the case of sale of shares on receiving payment from the purchasing broker, the broker effects the payment to the investor. 41 Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 42. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED 12. ROLLING SETTLEMENT SYSTEM: SETTLEMENT CYCLE SCHEDULE SR. NO. DAY DESCRIPTION OF ACTIVITY TRADE 1 T Trading Day 2 T +2 PAY IN BY 10.30 am. 3 T +2 PAY – OUT BY 2 pm. 4 T +3 Auction of shortage in deliveries 5 T +5 Auction pay-in by 10.30 (1 am/ pay Out by 2 pm.) Under rolling settlement system, the settlement takes place n days (usually 1, 2, 3 or 5days) after the trading day. The shares bought and sold are paid in for n days after the trading day of the particular transaction. Share settlement is likely to be completed much sooner after the transaction than under the fixed settlement system. The rolling settlement system is noted by T+N i.e. the settlement period is n days after the trading day. A rolling period which offers a large number of days negates the advantages of the system. Generally longer settlement periods are shortened gradually. SEBI made RS compulsory for trading in 10 securities selected on the basis of the criteria that they were in compulsory demats list and had daily turnover of about Rs.1 crore or more. Then it was extended to “A” stocks in Modified Carry Forward Scheme, Automated Lending and Borrowing Mechanism (ALBM) and Borrowing and lending Securities Scheme (BELSS) with effect from Dec 31, 2001. SEBI has introduced T+5 rolling settlement in equity market from July 2001 and subsequently shortened the cycle to T+3 from April 2002. After the T+3 rolling settlement experience it was further reduced to T+2 to reduce the risk in the market and to protect the interest of the investors from 1st April 2003. 42 Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 43. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED Activities on T+1: Conformation of the institutional trades by the custodian is sent to the stock exchange by 11.00 am. A provision of an exception window would be available for late confirmation. The time limit and the additional changes for the exception window are dedicated by the exchange. The exchanges/clearing house/ clearing corporation would process and download the obligation files to the broker’s terminals late by 1.30 p.m on T+1. Depository participants accept the instructions for pay in securities by investors in physical form up to 4 p.m and in electronic form up to 6 p.m. the depositories accept from other DPs till 8p.m for same day processing. Activities on T+2: The depository permits the download of the paying in files of securities and funds till 10.30 am on T+2 from the brokers’ pool accounts. The depository processes the pay in requests and transfers the consolidated pay in files to clearing House/clearing Corporation by 11.00am/on T+2. The exchange/clearing house/clearing corporation executes the pay-out of securities and funds latest by 1.30 p.m on T+2 to the depositories and clearing banks. In the demat mode net basis settlement is allowed. The buy and sale positions in the same scrip can be settled and net quantity has to be settled. 43 Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 44. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED CHAPTER-5 OUTCRY SYSTEM AND ONLINE TRADING SYSTEM 44 Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 45. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED CHAPTER-5 OUTCRY SYSTEM The broker has to buy or sell securities for which he has received the orders. For this, the broker or his authorized representatives goes to the stock exchange. This method is called the open outcry system. Basically the brokers shout while buying or selling the securities. The floor of the stock exchange is divided into a number of markets also known as ‘post pit’ or wing based on particular securities dealt there. In the post pit or wing, the broker using ‘open outcry’ method makes an offer or bid price. For making the necessary bargain, he quotes his purchase or sale price, also known as offer or bid price. The dealer, to whom the price is quoted, quotes his own price when the quotation of the dealer suits the broker, he may loose the bargain. If he is not satisfied with the quote price, he may turn to some other dealer. On the close of the bargain, the dealer as well as the broker makes a brief note of the particulars of the deal. Such notes are made on some pad and on it the number of shares, the price agreed upon, the name of the party, what membership number etc., are noted. DISADVANTAGES OF OUTCRY SYSTEM: It lacks transparency. The scope of manipulation, speculation and mal practice is more. Signal were more important in the outcry system any member who could not interpret the buy/sell signal correctly often landed himself in disaster situation. In audibility was another disadvantage of the outcry system. Due to the above disadvantages of the outcry system the SHAREKHAN has shifted from outcry system to online trading from February 29th 1997. 45 Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 46. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED MANUAL TRADING Trading procedure before introduction of online trading Trading on stock exchanges is officially done in the trading ring. In the trading ring the space is provided for specified and non-specified sections, the members and their authorized assistants have to wear a badge or carry with them an identity card given by the exchange to enter the trading ring. They carry a sauda book or confirmation memos, duly authorized by the exchange and carry a pen with them. The stock exchanges operations are floor level are technical in nature .Non-members are not permitted to enter in to stock market. Hence various stages have to be completed in executing a transaction at a stock exchange .The steps involved in this method of trading have given below: Choice of broker: Sell shares and transact business, have to act through member brokers only. They can also appoint their bankers for this purpose as per the present regulations. Placement of order: The next step is the prospective investor who wants to buy shares or the investors, who wants to place order for the purchase or sale of securities with a broker. The order is usually placed by telegram, telephone, letter, fax etc or in person. To avoid delay, it is placed generally over the phone. The orders may take any one of the forms such as At Best Orders, Limit Order, Immediate or Cancel Order, Limited Discretionary Order, and Open Order, Stop Loss Order. 46 Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 47. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED Execution of order or contract: Orders are executed in the trading ring of the BSE. This works from 11:30 to 2.30 P.M on all working days Monday to Friday, and a special one-hour session on Saturday. The members or the authorized assistants have to wear a badge given by the exchange to enter into the trading ring. They carry a sauda Block Book or conformation memos, which are duly authorized by the exchange when the deal is struck; both broker and jobber make a note in their sauda block books. From the sauda book, the contract notes are drawn up and posted to the client. A contract note is written agreement between the broker and his clients for the transaction executed. Drawing Up and Bills: Both sale and purchase bills are prepared along with the contract note and it is posted on the same day or the next day. This in a purchase transaction, once the shares are delivered to the client effects payment for the purchases and pays the stamp fees for transfer, a bill is made out giving the total cost of purchase, including other expenses incurred by the broker in the price itself. With this, the process ends. DEMATERLIZATION: Dematerialization is the process by which physical certificates of an investor are converted to an equipment number of securities in electronic from and credited in the investor account with his DP. In order to dematerialize the certificates, an investor has to first open an account with a DP and then request for the Dematerialization Request Form, which is DP and submit the same along with the share certificates. The investor has to ensure that he marks “Submitted for Dematerialization” on the certificates before the shares are handed over to the DP for demat. Dematerialization can only be done to those certificates, which are already registered in your name and belong to the list of securities admitted 47 for Dematerialization at NSDL. Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 48. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED Most of the active scrip’s in the market including all the scrip’s of S&P CNX NIFTY and BSE SENSEX have already joined NSDL. This list is steadily increasing. Briefly, the process is as follows: after completion of transfer, the investor gets the option to dematerialize such shares. Investor’s willing to exercise this option sends a Demat request along with the option letter sent by the company to his DP. The company or its R&T agent would confirm the Demat request on its receipt from the DP to reduce risk of loss in transit. Dematerialized shares do not have any distinctive or certificate numbers. These shares are fungible-which means that 100 shares of a security are the same as any other 100 shares of the security. Odd lot shares certificates can also be dematerialized. Dematerialization normally takes about fifteen to thirty days. To get back dematerialized securities in the physical form, request DP for Rematerialization of the same is made. Rematerialization is the process of converting electronic shares in to physical shares. BENEFITS OF DEMAT: It reduces the risk of bad deliveries, in turn saving the cost and wastage of time associated with follow up for rectification. This has lead to reduction in brokerage to the extent of 0.5% by quite a few brokerage firms. In case of transfer of electronic shares, you save 0.5% in stamp duty. You avoid the cost of courier / notarization. You can receive your bonuses and rights issues into your DA as a direct credit, this eliminating risk of loss in transit. You can also expect a lower interest charge for loans taken against Demat shares as compared to loans against physical shares. There is no lost in transit, thus the overheads of getting a duplicate copy 48 in such circumstances is reduced. Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 49. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED RBI has also reduced the minimum margin to 25% for loans against dematerialized securities as against 50% for loans against physical securities. ONLINE TRADING Before getting in to the online trading we should know some things about the internet, e-commerce and etc. 1. What is Internet? Internet is a worldwide, self-governed network connecting several other smaller networks and millions of computers and persons, to mega sources of information. This technology shrinks vast distances, accelerating the pace of business reforms and revolutionizing the way companies are managed. It allows direct, ubiquitous links to anyone anywhere and anytime to build up interactive relationships. A combination of time and space, called the Internet promises to bring unprecedented changes in our lives and business. Internet or net is an inter- connection of computer communication networks spanning the entire globe, crossing all geographical boundaries. It has re-defined the methods of communication, work study, education, business, leisure, health, trade, banking, commerce and what not it is virtually changing every thing and we are living in dot.com age. Net being an interactive two way medium, through various websites, enables participation by individuals in business to business and business to consumer commerce, visit to shopping arcades, games, etc. in cyber space even the information can be copied, downloaded and retransmitted. The use of Internet has grown 2000 percent in last decade and is currently growing at 10 percent per month. In India, growth of Internet is of recent times. It is expected to bring changes in every functional area of business activity 49 including management and financial services. It offers stock trading at a lower Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 50. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED cost. Internet can change the nature and capacity of stock broking business in India. 2. E-commerce Electronic commerce is associated with buying and selling over computer communication networks. It helps conduct traditional commerce through new way of transferring and processing of information. Information is electronically transferred from computer to computer in an automated way. E-commerce refers to the paperless exchange of business information using electronic data inter change, electronic technologies. It not only reduces manual processes and paper transactions but also helps organization move to a fully electronic environment and change the way they operated. PC’s and networking attempts to introduce banks of the tools and technologies required for electronic commerce. The computers are either workstations of individual office works or serves where large databases and information reside. Network connects both categories of computers; the various operating systems are the most basis program within a computer. It manages the resources of the computer system in a fair and efficient manner. Now we can enter in to the concept known as online trading. In the past, investors had no option but to contact their broker to get real time access to market data. The net brings data to the investor on-line and net broking enables him to trade on a click of mouse. Now information has become easily accessible to both retail as well as big investor. 50 Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 51. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED MEANING OF ONLINE TRADING “Change is the law of nature”. There were times when man was a wanderer or a normal. He himself had to go place to place in search of food, water and now everything is available at your doorstep just at the click of the mouse. The growth of information technology has affected almost all sectors of life. Internet has enabled us to get every information at our doorstep. When Internet has affected all sectors he could “stock markets” the most important player of the economy, has remained far behind? Like all other sectors Internet has set its feet in the stock markets also. Internet trading commissions are clearly posted on the websites of the various services, and are typically a fixed rate charge, depending upon the type of security being traded and the size of trade. In theory, therefore, an Interest investor always knows what commission he is being charged on each trade. Internet investors can take as much time as they would like to take prior to placing a trade order. Similarly the online investor likely does not have to worry that his broker is making unauthorized trades. Since there is no individual broker making a commission, the only person who is authorized to trace in a account is the actual investor. Furthermore, the internet investor can never become a victim of excessive trading (where for the broker) since the investor maintains total control over the number of transactions which take place in the account. All of these positive features of internet trading may lead the unwary investor to believe that Internet trading is a way to take control of their finances and save more money in the process. Unfortunately, this is not always the case. The advantages of Internet stock trading have also its weaknesses and these weaknesses present significant drawbacks for the average investor. First and foremost, the average investor is not an expert in the financial markets. There is a danger for allowing the autonomy of online trading to hull you into the belief that you are an expert investor. An online investor sitting at home at a personal computer also foregoes proper investment advice and financial planning, 51 perhaps among the most valuable services provided by traditional brokers. Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 52. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED There are, of course, additional risks relative to performing transactions over the Internet especially on a shared computer. Those people whom investors have provided their account number and password can freely trade that account while the investor will have little, if any, resource against the brokerage firm for the breach of security. WHY ONLINE TRADING ENTERED LATE IN INDIA? The Indian exchanges and brokering houses have been very slow in moving their transactions online and the major reason has been the lot government regulations. The initial delay was due to laying down the specifications for creating Closed User Groups (CUGs). This issue was resolved between the Department of Telecommunications (DoT) and the Finance Ministry around 1998 and after that soon came the online trading portals like IL&FS invests mart, ICICIDirect.com, motilaloswal.com, sharekhan.com etc. Connectivity related issue was perhaps the most important technological factor.RBI made regulation that it is mandatory for company to store at least 7 year financial and transactional data. In the non-stop, 24 hours a day, seven days a week world of investing, we are able to  Obtain investment news around the clock  Check quotes on exchanges all over the world – day or night  Easily compare one investment to another via numerous ratios, charts, graphs, and tables  Screen for the best investments to fit our individual goals and requirements  Trade stocks as easily and quickly as professional traders  Calculate retirement needs based on various scenarios  Regularly monitor portfolios and make necessary changes quickly and almost effortlessly  Control the routing of individual trades for the best possible price and execution 52 Even many years after the launch of the first online brokerage firm, there Page remain a large contingent of individual investors who still pick up the phone AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 53. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED and call their stock broker to buy and sell investments. However, every year a growing number of investors are placing their trades using online brokers. EVOLUTION OF BROKING IN INDIA: The evolution of a broking in India can be categorized in three phases - Stockbrokers will offer on their sites features such as live portfolio manager, live quotes, market research and news, etc. to attract more investors. Brokers will offer online broking and relationship management by providing and offering analysis and information to investors during broking and non-broking hours based on their profile and needs, i.e. customized services. Brokers (now e-brokers) will offer value management or services like initial public offering online, on-line asset allocation, portfolio management, financial planning, tax planning, insurance services, etc. and enables the investors to take better and well considered decisions. The actual definition of “Online Trading” is as explained below: “Online trading is a service offered on the internet for purchase and sale of shares. In the real world you place orders on your stockbroker either verbally (personally or telephonically) or in a written form (fax).” In online trading, you will access a stockbroker’s website through your internet enabled PC and place orders through the broker’s internet based trading engine. These orders are routed to the stock exchange without manual intervention and executed thereon in a matter of a few seconds. The net is used as a mode of trading in internet trading. Orders are communicated to the stock exchange through website. 53 Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 54. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED In India: Internet trading started in India on 1st April 2000 with 79 members seeking permission for online trading. The SEBI committees on internet based securities trading services has allowed the net to be used as an Order Routing System (ORS) through registered stock brokers on behalf of their clients for execution of transaction. Under the ORS the client enters his requirements (security, quantity, price buy/sell) on broker’s site. ONLINE TRADING BY NSE & BSE The central computer located at the Exchange is connected to the workstations of the Brokers through satellite using Very Small Aperture Terminals (VSATs). Orders placed at the Brokers' workstations reach the central computer and are matched by the computer based on price and time priority. Both the exchanges have switched over from the open outcry trading system to a fully automated computerized mode of trading known as BOLT (BSE on Line Trading) and NEAT (National Exchange Automated Trading) System. It facilitates more efficient processing, automatic order matching, faster execution of trades and transparency. The scripts traded on the BSE have been classified into 'A', 'B1', 'B2', 'C', 'F' and 'Z' groups. The 'A' group shares represent those, which are in the carry forward system (Badla). The 'F' group represents the debt market (fixed income securities) segment. The 'Z' group scripts are the blacklisted companies. The 'C' group covers the odd lot securities in 'A', 'B1' & 'B2' groups and Rights renunciation Objectives: Internet trading is expected to Increase transparency in the markets, Enhance market quality through improved liquidity, by increasing quote continuity and market depth, Reduce settlement risks due to open trades, by elimination of 54 mismatches, Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 55. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED Provide management information system, Introduce flexibility in system, so as to handle growing volumes easily and to support nationwide expansion of market activity. Besides, through internet trading three fundamental objectives of securities regulation can be easily achieved, these are: Investor protection Creation of a fair and efficient market, and Reduction of the systematic risks. Some of the brokers offering net trading include ICICI direct, kotakstreet, etc. REQUIREMENTS FOR NET TRADING: For investors: 1. Installation of a computer with required specification 2. Installation of a modem 3. Telephone connection 4. Registration for on-line trading with broker 5. A bank account 6. Depository account 7. Compliance with SEBI guidelines for net trading The following should be produced to get a demat account and online trading account: As identity proof & address proof any one of the following: Voter ID card Driving license PAN card( in case of to trade more than 50000) Ration card Bank pass book Telephone bill 55Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 56. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED Other requirements, which are necessary First page of the bank pass book and last 6 months statement. Bank manager’s signature along with bank’s seal, manager registration code on photograph. For stock brokers: 1. Permission from stock exchange for net trading 2. Net worth of Rs. 50 lac 3. Adequate back-up system 4. Secured and reliable software system 5. Adequate, experienced and trained staff 6. Communication of order (trade confirmation to investor by e-mail) 7. Use of authentication technologies 8. Issue of contract notes within 24 hours of the trade execution 9. Setting up a website. The net is used as a medium of trading in internet trading. Orders are communicated to the stock exchange through website. Internet trading started in India on 1st April 2000 with 79 members seeking permission for online trading. The SEBI committees on internet based securities trading services has allowed the net to be used as an Order Routing System (ORS) through registered stock brokers on behalf of their clients for execution of transaction. Under the Order Routing System the client enters his requirements (security, quantity, price, and buy/sell) in broker's site. They are checked electronically against the clients account and routed electronically to the appropriate exchange for execution by the broker. The client receives a confirmation on execution of the order. The customer's portfolio and ledger accounts get updated to reflect the transaction. The user should have the user id and password to enter into the electronic ring. He should also have demat account and bank account. The 56 system permits only a registered client to log in using user id and password. Page Order can be placed using place order window of the website. AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 57. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED PROCEDURE FOR NET TRADING Step 1: Those investors, who are interested in doing the trading over internet system i.e. NEAT-IXS, should approach the brokers and get them self registered with the Stock Broker. Step 2: After registration, the broker will provide to them a Login name, Password and personal identification number (PIN). Step 3: Actual placement of an order. An order can then be placed by using the place order window as under: (a) First by entering the symbol and series of stock and other parameters like quantity and price of the scrip on the place order window. (b) Second, fill in the symbol, series and the default quantity. Step 4: It is the process of review. Thus, the investor has to review the order placed by clicking the review option. He may also re-set to clear the values. Step 5: After the review has been satisfactory, the order has to be sent by clicking on the send option. Step 6: The investor will receive an "Order Confirmation" message along with the order number and the value of the order. Step 7: In case the order is rejected by the Broker or the Stock Exchange for certain reasons such as invalid price limit, an appropriate message will appear at the bottom of the screen. At present, a time lag of about 10 seconds is there in executing the trade. Step 8: It is regarding charging payment, for which there are different mode. Some brokers will take some advance payment from the investor and will fix their trading limits. When the trade is executed, the broker will ask the investor for transfer of funds to his account. Internet trading provides total transparency between a broker and an investor in the secondary market. In the open outcry system, only the broker knew the actually transacted price. Screen based trading provides more 57 transparency. With online trading investors can see themselves the price at Page which the deal takes place. AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 58. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED The time gap has narrowed in every stage of operation. Confirmation and execution of trade reaches the investor within the least possible time, mostly within 30 seconds. Instant feedback is available about the execution. Some of the websites also offer; News and research report BSE and NSE movements Stock analysis IPO and mutual fund centers STEP BY STEP PROCEDURE IN ONLINE TRADING: Following steps explain the step by step approach to on-line trading: Log on to the stock broker's website Register as client/investor Fill the application form and client broker agreement form on the requisite value stamp paper Obtain user ID and pass word Log on to the broker's site using secure user ID and password Market watch page will show real time on-line market data Trade shares directly by entering the symbol or number of the security Brokers server will check your limit in the on-line account and demat account for the number of shares and execute the trade Order is executed instantly (10-30 seconds) and confirmation can be obtained. Confirmation is e-mailed to investor by broker Contract note is printed and mailed in 24 hours Settlement will take place automatically on the settlement day Demat account and the bank account will get debited and credited by electronic means. 58 Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD
  • 59. “A STUDY ON ONLINE TRADING” in SHAREKHAN LIMITED ONLINE TRADING HAS LEAD TO ADDITIONAL FEATURES SUCH AS: Limit / stop orders: orders that can be go unfilled, but there is an extra Charge for this leeway facility since one need to hold a price. Market orders: orders can be filled at unexpected prices, but this type is much more risky, since you have to buy stock at the given price. Cash account: where funds have to be available prior to placing the order. Margin account: where orders can be placed against stocks, to increase Purchasing power. ADVANTAGES OF ONLINE TRADING: Online trading has made it possible for anyone to have easy and efficient access to more reports and charts than it was previously possible if one went to any brokers' office. Thus we have access to a lot more information online. Online trading has let room for smaller organizations to compete with multinational organizations since it is no longer a leg it issue. Being online does not identify the size of any particular organization, therefore, this additional power to the underdogs. Online trading has allowed companies to locate themselves where they want as physical location is not an issue anymore. Companies can establish themselves according to their gains and losses, for instance where tax (sales and value added taxes) is best suited to them. Online trading gives control to individuals and they can exercise it over accounts thus comprehend what is going on when they trade. It is like going back to school and re-educating oneself on how to trade online. Individuals’ benefit by saving comparatively a lot more when trading online as the cost per trade is less. Individuals can invest in a variety of products, unlike earlier when people bought bonds, mutual funds, and stock for long-term basis and sat on them. 59 Now they can invest in stocks, stock and index options mutual funds, Page AMITY GLOBAL BUSINESS SCHOOL, HYDERABAD government, and even insurance.