TYPES OF LISTENING This presentation depicts the types of listening . It is very important in technical communication.

1. Presentation
on
Types of Listening
By:
Pranav Goti
(725)
Urjit Dave

3. Types of Listening
• Appreciative Listening.
• Empathetic Listening.
• Comprehensive/Active
Listening.
• Critical/ Analytical
Listening.

4. Appreciative Listening
-> Listening for aesthetic pleasure and
enjoyment, as when we listen to
music, to a comedy show, or to an
entertaining speech.
Aesthetic : concerning or characterized by
an appreciation of beauty or good taste

5. -> For Example : When we listen to our
favourite music or watch our
favourite show.

6. Empathetic Listening
-> Listening to provide emotional
support to the speaker, as when a
psychiatrist listens to a patient or
when we lend a sympathetic ear to a
friend.

7. -> Focuses on understanding and identifying
with a person’s situation, feelings, or motives.
-> There is an attempt to understand what the
other person is feeling.
-> Listener does not necessarily agree or feel the
same way with the speaker instead
understand the type and intensity of feelings
the speaker is experiencing without
judgement.

8. Comprehensive/
Active Listening
-> Listening to understand the message of a
speaker, as when we attend a classroom
lecture or listen to directions for finding a
friend’s house.

9. -> Focuses on accurately understanding the
meaning of the speaker’s words while
simultaneously interpreting non-verbal clues
such as facial expressions, gestures, posture, and
vocal quality.
-> During a question-and-answer sessions,
speakers use comprehensive listening skills to
accurately interpret the audience’s questions.

10. Steps in Active Listening
1. Listening carefully by using all available
senses.
2. Paraphrasing what is heard both
mentally and verbally.
3. Checking your understanding to ensure
accuracy.
4. Providing feedback.

11. Critical/ Analytical Listening
-> Listening to evaluate a message for purposes
of accepting or rejecting it, as when we listen
to the sales speech of a used-car dealer or the
campaign speech of a political candidate.

12. Critical/ Analytical Listening
-> Focuses on evaluating whether a message is
logical and reasonable.
-> Asks you to make judgements based on your
evaluation of the speaker’s arguments.
-> Challenges the speaker’s message by
evaluating its accuracy and meaningfulness,
and utility.

13. Special Thanks:
D.A.BHATT
THANK YOU