As the pace of change accelerates and technology continues to evolve, organizations across all industries are struggling to keep up — and the nonprofit sector is no exception. Technology skills are critical to building the solutions that solve the greatest challenges for nonprofits. But developing technology skills starts by creating a culture of lifelong learners. For enterprise organizations and nimble nonprofits alike, learning is an indispensable element of success. Join us for this 60-minute webinar with Lindsey Kneuven, head of social impact of Pluralsight, who will cover how you can accelerate the ability to achieve your nonprofit’s mission and give your teams the opportunity to have more meaningful impact.

1. Why Developing
Technology Skills
is Essential for
Nonprofits
November 20, 2018

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3. A Global Network
Bridging Tech Solutions
and Services for Good
Where are you on the map?
Countries Served TechSoup Partner Location NetSquared Local Group

4. Acclivity
Adobe
Alpha Software
Atlas Business Solutions
Atomic Training
Amazon Web Services
Autodesk
Azavea
BetterWorld
Bitdefender
Blackbaud
Bloomerang
Box
Brocade
Bytes of Learning
Caspio
CauseVox
CDI Computer Dealers
Cisco
Citrix
CitySoft
CleverReach
ClickTime
Closerware
Comodo
Connect2Give
Dell
Dharma Merchant Services
Digital Wish
Dolby
DonorPerfect
DocuSign
Efficient Elements
FileMaker
GoDaddy
GrantStation
Guide By Cell
Headsets.com
Horizon DataSys
HR Solutions Partners
Huddle
Idealware
InFocus
Informz
InterConnection
Intuit
JourneyEd
Litmos
Little Green Light
Mailshell
Microsoft
Mobile Beacon
NetSuite
Nielsen
NonProfitEasy
O&O Software
Okta
Quickbooks Made Easy
Reading Eggs
ReadyTalk
Red Earth Software
Sage Software
Shopify
Simple Charity Registration
Skillsoft
Smart Business Savings
Society for Nonprofit Organizations
Sparrow Mobile
Symantec
Tableau
TechBridge
Tech Impact
Teespring
Telosa
Tint
Ultralingua
Western Digital
Zoner

5. Explore our Nonprofit
Tech Marketplace
For more information, please visit
www.techsoup.org/get-product-donations
"We are an all-volunteer organization with
limited professional skills. Adobe's donated
technology is helping us present our story to
the public and to lenders in the format of a
much larger organization. With Adobe, we
are able to knock off a few of the "rough
edges" so that our story is front and center
instead of our technological limitations.
Thank you, Adobe!”
- Richard de Koster
Constitution Island Association, Inc

6. Pluralsight and TechSoup:
Empowering Nonprofits with
Technology Skills
Pluralsight is the leading technology learning platform to develop
and apply skills that master the latest and emerging technologies,
and transform ability into expertise. With our platform offered at a
steeply discounted rate, nonprofits and their beneficiaries can keep
up with the speed of technology. Pluralsight One provides global
nonprofits and their beneficiaries with access to the entire
Pluralsight platform, including:
• Skill assessments: Quantify and promote expertise with
assessments, and uncover knowledge gaps in five minutes or
less.
• Paths: Promote diversity and inclusion with personalized
learning and remove the guesswork by learning the right skills in
the right order.
• Courses: Achieve outcomes faster with curated courses to fill
knowledge gaps and learn from the largest network of expert
technologists in the world.
• Channels: Make lifelong learners, problem-solvers, and creators
with organized content that matters most for your organization's
learning outcomes.
To learn more about Pluralsight’s offer through TechSoup, please
visit:
https://www.techsoup.org/pluralsight

7. Presenters
Lindsey Kneuven
Head of Social Impact
Pluralsight
Sima Thakkar
Online Learning Producer
TechSoup
Assisting with chat:
Zerreen Kazi
Marketing Associate
TechSoup
Sima Thakkar
Online Learning Producer
TechSoup
Zerreen Kazi
Marketing Associate
TechSoup
Lindsey Kneuven
Head of Social Impact
Pluralsight

11. Flight test engineer
Experimental test pilot
Project pilot F4H Phantom aircraft.
Test pilot for F-86, XF4D, F-104, F11F-1F, RB-66, F4H, and T-38 aircraft.
ELLIOT MCKAY SEE

12. SEPTEMBER 12
1962

13. WE CHOOSE TO GO TO THE
MOON IN THIS DECADE AND
DO THE OTHER THINGS,
NOT BECAUSE THEY ARE
EASY, BUT BECAUSE THEY
ARE HARD…
- JOHN F. KENNEDY | SEPTEMBER 12, 1962

15. GEMINI 9
NASA ASTRONAUT

16. THE WORLD IS DEFINED
BY MOONSHOTS

17. HUGE PROBLEM
RADICAL
SOLUTION
BREAKTHROUGH
TECHNOLOGY
MOONSHOT

18. A
MOONSHOT (10X IMPROVEMENT)
CAN’T BE ACHIEVED BY WORKING
HARDER ALONE.

23. EDUCATION, UNEMPLOYMENT & INEQUALITY
HUGE PROBLEM
50%
50% of the world’s children achieve minimum proficiency *UNESCO
40%
40% of global unemployed are aged 15-24 *ILO
50%
50% of global poverty rate if all adults completed secondary ed *UNESCO

24. Education is CRITICAL
for the future

25. The 100 year gap
HUGE PROBLEM
1918 2018 2030
Children in Africa
and South Asia
Education Level
100 more years to reach
parity of developed
countries
More than 1.5 billion
adults will have no
education
617M Children and adolescents are not achieving
minimum proficiency
*Source: Brookings

26. Education IS NOT
WORKING, and has to
change

27. NONPROFIT INSIGHTS
I NEED TO SKILL UP MY EMPLOYEES IN
TECHNOLOGY SO THAT WE CAN BECOME A
DIGITAL NONPROFIT AND BE MORE EFFICIENT
AND EFFECTIVE IN DRIVING OUR MISSION

28. Nonprofit Insights: ORGANIZATIONAL NEEDS
BUDGET
PEOPLE
LEADERSHIP LEVERAGING
TECHNOLOGY
SCALECONNECTIVITY
Nonprofit organizations expressed
the need to work with limited
financial resources and rely heavily
on donors and grants for their
funding. Often funding is designated
for programs rather than operational
development (including technology-
related investments).
Nonprofit leaders and board
members may not see the value in
becoming a digital nonprofit.
Nonprofits expressed a need to
better understand and maximize
available resources including how to
implement them, and how to use
them effectively to drive their
missions.
Nonprofits expressed constraints
related to their team’s tech-specific
skillset. They may not have people
with the needed tech skills, may not
know what skills their people have,
and may not know what skills they
need to acquire.
Many nonprofit organizations
experience connectivity challenges
that present operational and
programmatic constraints. Access to
internet can be slow and limited.
Data can be cost prohibitive for
organizations and beneficiaries.
Nonprofit organizations expressed
the need to apply technology
solutions to scale but also a concern
about how or where to start.

29. DONATEDSECURITY
CLOUD DEV COMMUNICATION
DATA
Security is of particular importance
to nonprofit organizations but their
ability to operate securely is a
significant risk and concern.
Basic security literacy is one of the
most important needs for nonprofit
organizations.
Nonprofit organizations expressed
concerns about staying up to speed
with the most effective data storage
and data analytics technologies.
This can be a key differentiator for a
nonprofit given how important data
is to measuring impact, decision-
making, and driving their mission.
Rather than being able to make an
objective decision on what the best
technology solution is for their
organization, nonprofits rely heavily on
donated or lowest cost technologies. They
expressed a need to develop a tech
strategy so they can make informed
decisions that match their needs and
budget.
Businesses of all kinds are reaping
extreme value out of moving to the
cloud.
Nonprofits expressed confusion
about what the cloud is, or that their
teams don’t see the value of it, or
they don’t have the technical
expertise to leverage cloud
technologies.
Nonprofits indicated that they have
limited resources to spend on tech
development.
This means they have difficulty
retaining dev resources or run into
typical outsourcing problems, to
which nonprofits are particularly
vulnerable.
Mobile and social are essential tools
to the success of nonprofit
organizations. They rely on mobile to
implement programs, and
communicate with employees,
volunteers, and beneficiaries.
This is especially true for global
organizations working in
underdeveloped areas.
Nonprofit Insights: TECHNOLOGY NEEDS

30. Technology can
transform how we solve
the world’s greatest
challenges

31. NONPROFIT INSIGHTS
I NEED TO PROVIDE BENEFICIARIES WITH TECHNOLOGY AND
SOFT SKILL TRAINING AND EDUCATION THAT WILL LEAD THEM
TO ACHIEVING AGENCY AND SELF-RELIANCE
I NEED TO PROVIDE EDUCATORS WITH TRAINING AND / OR
CURRICULUM THAT PREPARES THEM TO TEACH THEIR
STUDENTS PRACTICAL SKILLS WITH TECHNOLOGY SKILLS THAT
FIT ECONOMIC OPPORTUNITIES

32. STARTING POINT PROGRESSION ENGAGEMENT
Nonprofit organizations need to
know the starting point of the
beneficiaries they are serving.
This includes identifying language
proficiency, digital literacy, education
level, and technology skills level.
Nonprofit organizations need to
know that their program model or
intervention is working by tracking
the progress of beneficiaries.
Nonprofit organizations need to
connect and engage with
beneficiaries who are navigating
social, environmental, emotional,
and physical challenges. On top of
that, many face a barrier due to
connectivity challenges.
METHODOLOGY &
PEDAGOGY
SCALABILITYMEASUREMENT
Beneficiaries have different learning
styles and varied learning
experiences. Nonprofit organizations
need training that teaches new
technologies, provides hands-on
application, keeps students
interested, and connects to the
economic opportunities available.
Nonprofit organizations need to be
able to measure if students are
learning and progressing, what they
have learned, if they can apply it,
and determine if they are ready to
enter the workforce or create their
own economic opportunity.
Once nonprofit organizations can
determine that training has been
effective, they need to find a way to
scale it so that they can have an
impact on larger populations.
Nonprofit Insights: PROGRAM PARTICIPANTS & TRAINING

33. There is a need to educate
beneficiaries in digital literacy as
many of them do not have a
foundational knowledge of
technology or its value.
Beyond technology skills, nonprofits
organizations see a huge need to
train beneficiaries in soft skills so
that they can apply for jobs, engage
in the interviewing process, network,
and understand how to navigate a
new job.
Nonprofit organizations see a huge
opportunity to train beneficiaries in
technical professional skills as they
translate to job opportunities across
various industries. This includes an
emphasis on training in workplace
basics like Office 365 and Google
Suite.
On a global level, most beneficiaries
have access to a mobile device.
Nonprofit organizations need to be
able to meet beneficiaries at this
level to enable them.
Nonprofit organizations find that
there is a range of opportunities for
beneficiaries within the field of data
as projects can be broken down into
smaller tasks the encompass both
data capture and analysis.
There are simple cloud solutions that
can help familiarize beneficiaries
with the functionality of cloud
technologies.
MOBILE ACCESS
DIGITAL LITERACY
CLOUDDATA
SOFT SKILLS TECHNICAL
PROFESSIONAL
Nonprofit Insights: PROGRAM PARTICIPANTS & TRAINING

34. Technology has the
power to create AGENCY

35. DISRUPT THE WAY
THE WORLD LEARNS
TECH SKILLS
RADICAL SOLUTION

40. CASE STUDIES

41. AS IMPOSSIBLE AS
THE MISSION MAY
SEEM…

42. …OUR OPPORTUNITY
TO CREATE THE
FUTURE IS HERE

44. LANDED THE LUNAR
MODULE EAGLE ON
JULY 20, 1969
RETURNED TO EARTH ON
JULY 24, 1969

45. ACHIEVED IN 8 YEARS

46. DEFINE YOUR
MOONSHOT

47. END POVERTY AND INEQUALITY
THROUGH EDUCATION,
TECHNOLOGY & GREAT GIVING

48. CHANGE THE WAY THE WORLD
LEARNS

49. • What is our organization’s maturity in relation to technology
• How might technology accelerate our impact
• Am I equipping my beneficiaries with the skills they need for the future
of work
• Is a technology strategy beneficial to our operational and programmatic
goals
Considerations

51. ONCE YOU HAVE TASTED FLIGHT, YOU
WILL FOREVER WALK THE EARTH
WITH YOUR EYES TURNED SKYWARD,
FOR THERE YOU HAVE BEEN, AND
THERE YOU WILL ALWAYS LONG TO
RETURN…

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