Karina Townley, Head of Operations, Guidant Group - It’s a no-brainer that happy, healthy and engaged employees are less likely to leave, or be off sick - However, how can you consistently support your employees to be happier? - Karina will share how Guidant Group has put employee wellbeing and happiness at the heart of its business and is now reaping the benefits

1. How to drive your
employees’ wellbeing,
happiness and productivity
How Guidant Group has put
employee wellbeing and happiness
at the heart of its business and is
now reaping the benefits

2. Karina Townley,
Head of Operations
Head of Operations for Guidant Group, a leading MSP/RPO provider
which is also part of Impellam
15 years' outsourced recruitment expertise
Responsible for strategic and operational delivery of some of
Guidant
Group's largest client accounts
Managing and motivating teams to deliver the exceptional results
our clients expect

3. The world of work
is changing rapidly
Living in a real-time society,
individuals are under ever
increasing pressure . This is
having a direct impact on our
collective well-being in the
workplace…

5. Happy employees are more
productive and less likely to leave
?
What’s the key to making our
employees happier?

6. Top requirement for an
effective work / life
blend?
A supportive and effective
leader.
The single biggest
influence on agency
worker’s job
engagement?
The support they receive from
their supervisor during work
MANAGERS ARE THE KEY

7. Guidant Group is a people-
focussed business – our people
come first
A major part of our business strategy is to differentiate
through our people. We want to support all of our
employees to be the best version of themselves and
we do that by investing in their engagement and
development
Simon Blockley, MD, Guidant Group
“
“

8. Introducing #TeamGuidant
WE ARE A DIVERSE GROUP OF INDIVIDUALS
Average
tenure5
years
255
employees
38locations
(includingmanyon-
sitewithcustomers)
8employee
groups
7%
disability
disclosure
32%
38%
21%
9%
under 30
30 -39
40 - 49
50+
Age
Diversity

9. We focus on a Blend mindset
• The term work life balance is a tired notion
• It implies our work and life are in opposition
• In reality, they are not separate – they Blend
• A business must focus on the whole person to support them to reach their potential

10. Introducing Open Blend Method
• A simple online coaching framework
• Facilitates open and honest conversations between our managers and their direct
reports
• Structured monthly one to ones focused on an individual’s key drivers, wellbeing &
performance
• 8 elements unique to each individual
• Where are you now, where do you want to be, how can we help get you there

11. Completing your unique work life blend
is a simple yet revolutionary way of
identifying what is important to you

12. My blend
Making a difference
at work
Organised at home
Effective team
Time with my
family and friends
Fulfilment at work
Supportive leader
Supporting my
family
Performance goals
6 8
6 9
6 9
6 9
6 9
4 8
5 9
5 8
55% 85%
Current blend is Target blend is

13. Blend across Guidant Group
Top Elements
Top 10 in Guidant
Health and exercise
Money
My partner
Progression at work
Time with family and friends
Making a difference at work
Effective team
Fulfilment at work
Relationships at work
Clear career goals and direction
% at Reg
47%
56%
63%
51%
57%
57%
58%
65%
68%
54%
% at s10
65%
65%
71%
71%
76%
73%
65%
78%
78%
71%
% change
18%
9%
8%
20%
19%
16%
8%
13%
10%
17%

14. Wellbeing
Most increased elements
Wellbeing question
Stress management
Confidence
Happiness
% at Reg
71%
63%
71%
% at s10
82%
81%
76%
% change
11%
18%
5%

15. Open Blend
OpenBlend’s
impactin
Guidant
Since using Open Blend
88%
of managers
have better developmental
conversations with the
people in their team
92%
of managers
say Open Blend has had a
positive impact on their team
100%
of managers and talent
believe wellbeing drives
performance

16. Employee
NPS + 55
Additional Impact
Employee attrition down
10%
Glassdoor

17. Thank you,
and Questions