Ranking questions are used when you want the responders to rate the options given in a question. SurveyCrest provides you with six types of ranking questions. You can choose any one of them for a question depending on the nature of the answer you require. Each of the ranking categories is explained in this presentation.

1. What are the Ranking Question
Types?

2. When you are creating
a survey, you have the
choice of selecting one
of the following
questions in the
ranking category:
• 5 points
• 10 points
• Net Promoter Score
• Star Rating
• Order Ranking
• Multiple Star Rating

3. 5 Points

4. The 5 points ranking
questions can be used
when you want the
participant or user to
rate products or services
from poor to excellent.

5. 10 Points

6. The 10 points ranking
can be used when you
need to get a detailed
answer. This scale is
mostly utilized when you
want to know the depth
of feeling of the
participant.

7. Net Promoter Score

8. Net Promoter Score or
“NPS” is a metric
commonly used by
companies in customer
loyalty research.

9. Star Rating

10. This option can be used
for questions where you
want to know how the
customer rates your
product or services.

11. Order Ranking

12. The order ranking
option is used for
questions which have
answers that need to
be arranged from good
to bad or vice versa.

13. Multiple Star Rating

14. This option can be used
from the ranking
questions type when
you want to compare
products that have
similar functionalities.