Dave O'Reardon

Melbourne, Australia Australia

I help internal service providers use Net Promoter (NPS) to drive service improvement. Founder & CEO, cio-pulse.com

Technology / Software / Internet

88% of our cio-pulse.com clients have improved internal customer satisfaction by up to 40% in 12 months. Download my award-winning free e-book on how IT teams can use Net Promoter to drive continual service improvement and improve IT customer satisfaction: www.cio-pulse.com/npsforit-ebook/ I help internal shared service providers (IT, HR, Facilities, Legal & Finance) adopt Net Promoter® principles and use customer feedback to provide better service, enhance their relationship with the business, and improve the performance of individuals and teams. I'm the founder and CEO of Silversix, the company behind www.cio-pulse.com, an award-winning internal customer experience management tool. ..