This document summarizes an individual's experience working in IT with over 9 years of experience in storage and backup technologies. Their experience includes working with IBM, HP, EMC, and NetApp storage solutions as well as Commvault, IBM TSM, and HPDP backup software. They have experience in capacity planning, performance management, infrastructure implementation, and project transitions. Their current role is as a Senior Technical Specialist at Mindtree focusing on storage solutions like IBM XIV and SVC as well as backup tools like Commvault.

1. Phone (Mobile) +1- 7274814857 Suresh. D
Email : sureshcit1983@gmail.com Redmond, USA
Summary
• Results-driven professional with 9.0 + years of solid IT experience which includes Storage and
Backup Technology, on Operating Systems (Solaris, HP-UX, AIX, Linux, Windows).
• Proficient in Storage Virtualization domain, using IBM SVC for rapid deployment in highly
dynamic Cloud and Shared Infrastructure environments.
• Good exposure in Planning, Implementation & Migration of High End Infrastructures using
heterogeneous Storage devices and Replication technologies.
• Experience in managing Storage IBM XIV, SVC, NexSan and NetApp filers and Backup tools
Commvault, IBM TSM, EMC Networker and HPDP
• Experience in Backup Storage Capacity Planning and Performance Management,
• Experience in redesigning and re-solutioning of storage and backup infrastructure,
• Experience in implementing various modules of ITIL like Change Management, Problem
Management, Incident Management.
• Handling Technical and Team operations. Responsible for handling day to day support in Storage
and Backup administration, implementation activities. Exposure in project handling, transition
management. Providing operational support for VMware environment.
• Good strong analytical skills, leadership qualities, team player and have the aptitude to excel in a
challenging business and technical environment.
Project Transition:
Clients: Catalina Marketing Corporation, Florida in USA from August to Sep 2015
KPN Corporate, Apeldoorn in Netherland from July to August 2011
Microsoft, Redmond in US Feb to March 2016
• Transition on Storage and Backup Infrastructure
• Understand the Customer infrastructure and update to offshore team
• Ensure offshore team have 100% KA/KT on customer environment and documentation.
• Defining the process based on the ITIL process and customer requirement.
Education
• Bachelor of Engineering in Electrical and Electronics
Professional summary
Mindtree Ltd Sep 2010 to till date
Senior Technical Specialist
Domain Storage : SAN and NAS (IBM XIV,SVC and NetApp filers )

2. • Provision, Expansion, Migration & Reclamation using SVC, XIV, NetApp, VMAX
• Perform Local and Remote replication operations for various operations.
• Perform Local and Remote replication operations for various operations.
• Managing Flash Copy and Metro/Global-Mirror operations on SVC
• Support for Oracle & SAP refresh activities using Flash Copy, SnapShot & BCV.
• Strategic Capacity Planning and proactive remediation for Thin Provisioned LUNs.
• Involving in the project team meetings and taking the business requirements like IOPS,
bandwidth, throughput and disk sizing, RAID levels.
• Periodic review of performance of Storage Arrays and LUNs using Tivoli Productivity Center and
implementing corrective measures.
• Conducting the performance tuning and troubleshooting in the event of system slowness and
disasters.
• Preparing Monthly reports for Capacity Planning and engage with Client in Procurement
meetings.
• Preparing Monthly Charge-Back report to customer for billing.
Domain Backup : Commvault Simpana, EMC Networker, IBM TSM and HPDP
• Providing Level 3 support for customer’s Backup and Storage infrastructure that comprise of
backup tools such as CommVault and Tivoli Storage Manager (TSM), EMC Networker
• Working on change management, problem management and incident management.
• The trending of backup failures is performed to reduce the failure rate and ensuring backup and
storage infrastructure runs at agreed upon SLA with the customer.
• Work on reducing the cost to customer business to IT by savings on storage space, tape
purchase, supporting virtualization and effective inventory management.
• Work on customer security requirements like encryption of backups at Tape library and backup
software level.
• Work on projects like datacenter movements, upgradation of backup software, hardware
firmware levels, movement of data across vendor systems.
• Study customer architecture in specific to backup and storage, then plan and suggest to
optimize customer’s backup and storage infrastructure.
HP GlobalSoft Ltd. Dec 2008 to Sep 2010
Systems Engineer
• Provided support on multiple backup software Tivoli Storage Manager, Backup Exec, Commvault
and NetApp filers
• Documentation and Maintenance of the Service Delivery documents in accordance with ITIL and
involved in continuous improvement of Service Delivery.
• Problem management and fixing of the recurring issues through RCA and Change Management.
• Provided process documents and trained a team of media operations professionals on media
management.
• Installation and Configuration of clients in TSM, CommVault and HP Data Protector
• Troubleshooting HP Data Protector, IBM TSM, and Commvault backup failures.
• Troubleshooting HP MSL 6030/6060, IBM3584, 3592 tape libraries and VTL related issues.

3. • Performed zoning and allocation of tape drives from HP VLS to backup hosts.
• Configuration of Online/Offline application backups for MS SQL databases through TSM and
LAN/LAN-Free backups.
• Ensuring 100 percent Backup/Restore success rate for customer environment as part of the
yearly DR exercise.
• Have experience in performing Daily Offsite-ing and media activities like Check in/Checkout of
Tapes through IBM TSM software.
• Troubleshooting Quantum ADIC, Dell Power vault, StorageTek library issues, IBM Libraries –
3584, 3592, 3582 (LTO-1 and LTO-2 drives) and HP ESL series – Libraries.
• Forecasting the customers' infrastructure backup data growth which involved modifying policy
domains, storage pools and management class and tweaks in IBM TSM database.
CMC Ltd March Nov 2007 –Sep 2008
Contract Assignee
• Monitoring Daily backups.
• Troubleshooting failed and missed backups and Rerun the backup.
• Performing backup schedules and creating backup jobs as per the client requirement
selection list.
• Creating media set for incremental and weekly backups and Retention.
• Weekly backup tapes are sent to offsite.
• Tape management, robotic library and stand-alone tape drive.
• Perform restores of the files and folders on the servers on Windows, Lotus notes and
Cluster servers.
• Monitor the status of Drive health and whenever we feel like there is some performance
degradation we will open case with vendor and we used to work with them.
• Tape labeling, Import and Export Tapes.
WORK PERMIT- H1B
VALID TILL- SEP 2017
SPONSOR- MINDTREE