This document provides an overview of using Facebook for social media marketing. It begins with distinguishing drivers from channels and provides Facebook facts. It outlines developing a strategic plan including goals, audience, tactics, measurements and budget. An example strategy for furniture brand Hillsdale is presented. The document also covers using Facebook apps and ads for promotions, and legal requirements. It concludes with questions and contact information.
10. Facebook Fun Facts
● 80% of U.S. social
network users
prefer to connect
with brands through
Facebook
11. Facebook Fun Facts
● 55% of people over
25 have to login to
Facebook at least
once a day (61%
people <25)
12. Facebook Fun Facts
● 3.5 billion pieces of
content are shared
each WEEK on
Facebook
13. Big Picture Things - Strategy
1. Strategic Goals -
Why do you want to
use Facebook?
14. Big Picture Things - Strategy
2. Audience - Who do
you want to talk to?
○ Demographics
○ Likes
○ Problem
○ Motivation
○ So what?
15. Big Picture Things - Strategy
3. Tactics - What are
you going to do to
reach your audience?
16. Big Picture Things - Strategy
4. Measurements -
What metrics will
determine success or
failure?
17. Big Picture Things - Strategy
5. Budget - How much
time, advertising
spend, and money are
you going to invest?
18. Big Picture Things - Strategy
6. Content - What kind
of content will your
audience enjoy,
discuss, or share? Will
you create, comment
or share?
19. Strategy Example: Hillsdale
Strategic Goals:
● Create an online
community interested in
furniture to mobilize
when online sales begin
● Began contract with
Blackstone in January
2013
● Started with 158
Facebook Fans
20. Strategy Example: Hillsdale
Audience:
● Female, 36, Married with
children
● Likes Netflix, Brad
Paisley, JC Penny
● Work is stressful
● Wants an escape from
stress
● Can't relax because her
furniture is a mess
23. Strategy Example: Hillsdale
Budget:
● ~$1,000/Month Total
● Using a Monthly
Framework to Determine
Content
● Spending ~$400/Month
in Facebook Ads
● Spending ~10
Hours/Month to
Schedule and Share
Content
25. Brands on Facebook
● Originally brands
created personal profiles
● Merged to brand pages
● Included brand places
for brick-and-mortar
locations
26. Messaging & Community
● All your posts were
originally seen by all your
community members
(fans)
● Changed model with IPO
release
● You can reach 7-10% of
your audience organically
(read: for free)
● Use strategically
promoted posts to
engage audience
27. Apps & Promotions
● You cannot use
Facebook functionality
as part of a promotion
● There are third-party
companies that allow
you to run promotions
and contests
● You can also use Apps
for other things
○ Coupons
○ Other Social
Networks
○ Contests
37. Blackstone Social Media Services
Service Frequency
Community and
Content
Management
Daily Monitoring and
Posting, Monthly
Reports, Quarterly
Strategy
Individual Staff
Training
A la carte, Our Staff
Shares Expertise
with Your Staff
Monthly Framework
Documents
Monthly Delivery of
Strategy Document
Social Media Ad
Management
Campaign and
Budget Consultation,
Campaign
Execution, Wrap Up
Report
38. ● Social Media
Content Engine
● Discovers Relevant
Content Based on
Keywords
● Integrates with
BufferApp
Dash Social