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Social Media Bootcamp
Facebook
Agenda
1. Drivers vs. Channels
2. Facebook Fun Facts
3. Big Picture Things - Strategy
4. Brands on Facebook
5. Messaging & Community
6. Facebook Apps & Promotions
7. Facebook Ads
8. Questions
Example of a Driver
Examples: Blogs, Podcasts, Instagram, YouTube
Example of a Channel
Examples: Facebook, Twitter, Pinterest, LinkedIn, Google+, YouTube
Facebook Fun Facts
● Launched February
2004 by Mark
Zuckerberg
Facebook Fun Facts
● Initially exclusive to
college students
Facebook Fun Facts
● Opened to the
public, increase in
40+ demographic
Facebook Fun Facts
● Held initial public
offering (IPO) in
May 2012
Facebook Fun Facts
● 1.11 billion users
x 4
Facebook Fun Facts
● 80% of U.S. social
network users
prefer to connect
with brands through
Facebook
Facebook Fun Facts
● 55% of people over
25 have to login to
Facebook at least
once a day (61%
people <25)
Facebook Fun Facts
● 3.5 billion pieces of
content are shared
each WEEK on
Facebook
Big Picture Things - Strategy
1. Strategic Goals -
Why do you want to
use Facebook?
Big Picture Things - Strategy
2. Audience - Who do
you want to talk to?
○ Demographics
○ Likes
○ Problem
○ Motivation
○ So what?
Big Picture Things - Strategy
3. Tactics - What are
you going to do to
reach your audience?
Big Picture Things - Strategy
4. Measurements -
What metrics will
determine success or
failure?
Big Picture Things - Strategy
5. Budget - How much
time, advertising
spend, and money are
you going to invest?
Big Picture Things - Strategy
6. Content - What kind
of content will your
audience enjoy,
discuss, or share? Will
you create, comment
or share?
Strategy Example: Hillsdale
Strategic Goals:
● Create an online
community interested in
furniture to mobilize
when online sales begin
● Began contract with
Blackstone in January
2013
● Started with 158
Facebook Fans
Strategy Example: Hillsdale
Audience:
● Female, 36, Married with
children
● Likes Netflix, Brad
Paisley, JC Penny
● Work is stressful
● Wants an escape from
stress
● Can't relax because her
furniture is a mess
Strategy Example: Hillsdale
Tactics:
● Posting Daily to
Facebook
● Sharing Content on
Pinterest Weekly
● Promotions to Engage
Community
Strategy Example: Hillsdale
Measurements:
● Community Growth
● Website Traffic
○ From Facebook
○ From Pinterest
● Content Interaction
○ Shares
○ Comments
○ Likes
Strategy Example: Hillsdale
Budget:
● ~$1,000/Month Total
● Using a Monthly
Framework to Determine
Content
● Spending ~$400/Month
in Facebook Ads
● Spending ~10
Hours/Month to
Schedule and Share
Content
Strategy Example: Hillsdale
Content:
● Apartment Therapy
Articles and Discussion
● D-I-Y Content
● Hillsdale Blog Posts
● Weekend Project Ideas
● Hillsdale Product
Images
● Seasonal Images
● Holiday Jokes
Brands on Facebook
● Originally brands
created personal profiles
● Merged to brand pages
● Included brand places
for brick-and-mortar
locations
Messaging & Community
● All your posts were
originally seen by all your
community members
(fans)
● Changed model with IPO
release
● You can reach 7-10% of
your audience organically
(read: for free)
● Use strategically
promoted posts to
engage audience
Apps & Promotions
● You cannot use
Facebook functionality
as part of a promotion
● There are third-party
companies that allow
you to run promotions
and contests
● You can also use Apps
for other things
○ Coupons
○ Other Social
Networks
○ Contests
Illegal Promotion
Legal Promotion
Legal Promotion
● woobox.com
● Sweepstakes/
Giveaways
● Photo Contests
● Twitter Tab
● Pinterest Tab
● YouTube Tab
● Coupons
Woobox
● Creative Needed:
○ Tab Image (111 x 74
px)
○ Internal Images
(Max: 810 x 1200 px,
400kb)
● Copy Needed:
○ Title
○ Description
○ Restrictions
○ Official Rules
Woobox
● Establish Strategic
Goals
● Establish a Budget
● Establish Metrics to
Measure Success
Facebook Ads
● Creative Specs
○ 25 Character
Headline
○ 90 Character Body
Copy
○ 100 x 72 px Image
○ Choose Landing
Destination:
Timeline/Contest/Ph
otos/etc.
Facebook Ads
● CPM vs. CPC
○ Cost Per 1,000
○ Cost Per Click
● Targeting
Facebook Ads
● Approval Process
● Measuring Success
Facebook Ads
Blackstone Social Media Services
Service Frequency
Community and
Content
Management
Daily Monitoring and
Posting, Monthly
Reports, Quarterly
Strategy
Individual Staff
Training
A la carte, Our Staff
Shares Expertise
with Your Staff
Monthly Framework
Documents
Monthly Delivery of
Strategy Document
Social Media Ad
Management
Campaign and
Budget Consultation,
Campaign
Execution, Wrap Up
Report
● Social Media
Content Engine
● Discovers Relevant
Content Based on
Keywords
● Integrates with
BufferApp
Dash Social
Dash Social
Questions & Ideas
Steven Von Gerlachter
svongerlachter@blackstonemedia.com
502.212.0894
@vongerlachter

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Smb 101 facebook

  • 2. Agenda 1. Drivers vs. Channels 2. Facebook Fun Facts 3. Big Picture Things - Strategy 4. Brands on Facebook 5. Messaging & Community 6. Facebook Apps & Promotions 7. Facebook Ads 8. Questions
  • 3. Example of a Driver Examples: Blogs, Podcasts, Instagram, YouTube
  • 4. Example of a Channel Examples: Facebook, Twitter, Pinterest, LinkedIn, Google+, YouTube
  • 5. Facebook Fun Facts ● Launched February 2004 by Mark Zuckerberg
  • 6. Facebook Fun Facts ● Initially exclusive to college students
  • 7. Facebook Fun Facts ● Opened to the public, increase in 40+ demographic
  • 8. Facebook Fun Facts ● Held initial public offering (IPO) in May 2012
  • 9. Facebook Fun Facts ● 1.11 billion users x 4
  • 10. Facebook Fun Facts ● 80% of U.S. social network users prefer to connect with brands through Facebook
  • 11. Facebook Fun Facts ● 55% of people over 25 have to login to Facebook at least once a day (61% people <25)
  • 12. Facebook Fun Facts ● 3.5 billion pieces of content are shared each WEEK on Facebook
  • 13. Big Picture Things - Strategy 1. Strategic Goals - Why do you want to use Facebook?
  • 14. Big Picture Things - Strategy 2. Audience - Who do you want to talk to? ○ Demographics ○ Likes ○ Problem ○ Motivation ○ So what?
  • 15. Big Picture Things - Strategy 3. Tactics - What are you going to do to reach your audience?
  • 16. Big Picture Things - Strategy 4. Measurements - What metrics will determine success or failure?
  • 17. Big Picture Things - Strategy 5. Budget - How much time, advertising spend, and money are you going to invest?
  • 18. Big Picture Things - Strategy 6. Content - What kind of content will your audience enjoy, discuss, or share? Will you create, comment or share?
  • 19. Strategy Example: Hillsdale Strategic Goals: ● Create an online community interested in furniture to mobilize when online sales begin ● Began contract with Blackstone in January 2013 ● Started with 158 Facebook Fans
  • 20. Strategy Example: Hillsdale Audience: ● Female, 36, Married with children ● Likes Netflix, Brad Paisley, JC Penny ● Work is stressful ● Wants an escape from stress ● Can't relax because her furniture is a mess
  • 21. Strategy Example: Hillsdale Tactics: ● Posting Daily to Facebook ● Sharing Content on Pinterest Weekly ● Promotions to Engage Community
  • 22. Strategy Example: Hillsdale Measurements: ● Community Growth ● Website Traffic ○ From Facebook ○ From Pinterest ● Content Interaction ○ Shares ○ Comments ○ Likes
  • 23. Strategy Example: Hillsdale Budget: ● ~$1,000/Month Total ● Using a Monthly Framework to Determine Content ● Spending ~$400/Month in Facebook Ads ● Spending ~10 Hours/Month to Schedule and Share Content
  • 24. Strategy Example: Hillsdale Content: ● Apartment Therapy Articles and Discussion ● D-I-Y Content ● Hillsdale Blog Posts ● Weekend Project Ideas ● Hillsdale Product Images ● Seasonal Images ● Holiday Jokes
  • 25. Brands on Facebook ● Originally brands created personal profiles ● Merged to brand pages ● Included brand places for brick-and-mortar locations
  • 26. Messaging & Community ● All your posts were originally seen by all your community members (fans) ● Changed model with IPO release ● You can reach 7-10% of your audience organically (read: for free) ● Use strategically promoted posts to engage audience
  • 27. Apps & Promotions ● You cannot use Facebook functionality as part of a promotion ● There are third-party companies that allow you to run promotions and contests ● You can also use Apps for other things ○ Coupons ○ Other Social Networks ○ Contests
  • 31. ● woobox.com ● Sweepstakes/ Giveaways ● Photo Contests ● Twitter Tab ● Pinterest Tab ● YouTube Tab ● Coupons Woobox
  • 32. ● Creative Needed: ○ Tab Image (111 x 74 px) ○ Internal Images (Max: 810 x 1200 px, 400kb) ● Copy Needed: ○ Title ○ Description ○ Restrictions ○ Official Rules Woobox
  • 33. ● Establish Strategic Goals ● Establish a Budget ● Establish Metrics to Measure Success Facebook Ads
  • 34. ● Creative Specs ○ 25 Character Headline ○ 90 Character Body Copy ○ 100 x 72 px Image ○ Choose Landing Destination: Timeline/Contest/Ph otos/etc. Facebook Ads
  • 35. ● CPM vs. CPC ○ Cost Per 1,000 ○ Cost Per Click ● Targeting Facebook Ads
  • 36. ● Approval Process ● Measuring Success Facebook Ads
  • 37. Blackstone Social Media Services Service Frequency Community and Content Management Daily Monitoring and Posting, Monthly Reports, Quarterly Strategy Individual Staff Training A la carte, Our Staff Shares Expertise with Your Staff Monthly Framework Documents Monthly Delivery of Strategy Document Social Media Ad Management Campaign and Budget Consultation, Campaign Execution, Wrap Up Report
  • 38. ● Social Media Content Engine ● Discovers Relevant Content Based on Keywords ● Integrates with BufferApp Dash Social
  • 40. Questions & Ideas Steven Von Gerlachter svongerlachter@blackstonemedia.com 502.212.0894 @vongerlachter