1. Stephen C. Lennartz
636-399-0236 ● steve.lennartz@hotmail.com
316 Fox Briar Lane, Ballwin, MO, 63021
IT Repair & Troubleshooting ● Logistics & Operations ● Customer Service
HANDS ON IT EXPERIENCE
• 7+ years of computer troubleshooting and servicing.
• Demonstrated ability to diagnose and repair computer hardware and software issues.
• Provide technical support (phone, email, etc.).
• Analyze and troubleshoot software hardware and workstation issues.
• Identify and resolve issues pertaining to web hosting and domain registration.
• Resolve issues with email configurations and search engines.
• Experience installing operating systems, software, antivirus software and patches on multiple platforms,
including Windows and Linux.
• Provide Microsoft Office Applications support.
• Desktop and laptop builds for a variety of private clients.
o Selection and installation of appropriate O.S., software—such as MS Office.
o Antivirus and security applications.
o Multimedia editing, gaming, and communication software such as Skype.
• End user training.
IT SKILLS
● Windows Operating Systems ●Maintenance – Server/Desktop ●LAN/WAN Config and Support
●Windows Productivity Software ● System Backup and Recovery
●Desktop Troubleshooting ●Wireless/VPN support
● Networking – Server/Desktop ●Server and Desktop Builds
EDUCATION
St. Louis Community College – Meramec – South County Campus
Awarded Certificate in Web Page Development –2011
o Created websites using HTML, Java Script, and C++.
o Deployed programs and applications using Adobe CS5.
o Published web page to Internet.
Marquette High School – Chesterfield MO–Graduated 2011
IT Coursework:
o Computer Networking—Server setup/DNS and IP configuration.
o Computer Programming—Java, coding, and user based applications.
o Computer Programming—C++ and coding of large scale applications.
o Web Page Design—incorporating skill set above.
2. Stephen C. Lennartz resume continued …
636-399-0236 ● steve.lennartz@hotmail.com
EMPLOYMENT
Camryn Outdoor Services – 2016 to Current.
o Owner – Landscape Specialist
o Built full client list in an aggressive period of time.
- Included corporate and homeowner accounts.
o Corporate clients included Drury Property Management, a division of Drury Hotels, a recognized
leader in creating the ultimate client experience and customer service.
Retail Technology Group- 2015-2016.
o Tier I repair Technician.
o Diagnosed and repaired issues with Point Of Sale systems including: hardware, software, and
connectivity problems.
Papa John’s – 2013
o Shift Manager 2014-2015
o Delivery Driver
