Digital stores have expansive information. Physical stores have product intimacy, ready inventory and skilled salespeople. Fusing those together to create elevated, personalized shopping experiences is the key to helping stores compete in today’s hyper-competitive, multichannel retail marketplace. Retailers succeeding in transforming the store experience are leveraging powerful new selling tools including assistive tablets, kiosks, mirror displays and the power of analytics to bring the best of digital into the store environment, attracting customers and driving revenue. Digital tools help convert that traffic into revenue, by adding the information consumers have learned to expect from their online experiences to the in-store experience. Assistive Selling Tools: Salespeople are a powerful differentiator for brick and mortar stores — provided associates can offer the same or better information than customers can obtain on their own. The TimeTrade survey found that 49 percent of shoppers are “extremely likely” to make a purchase when helped by a knowledgeable associate, and another 39 percent are “somewhat likely.” Mobile devices such as Samsung Galaxy tablets empower store associates to bring service to the customer. By sharing a tablet with stylus like the Samsung Galaxy Tab A or Galaxy Tab S4, the associate and customer can explore options and accessories, scroll through a look book and even reference the customer’s purchase history. They can see how a new scarf or tie would coordinate with a shirt they purchased previously, or how new end tables would look with the couch they acquired two years ago. Then they can complete the transaction on the spot, including signing documents such as an extended warranty on the new furniture with the Tab S4’s S Pen stylus. An IHL webinar, “Why Updated POS is Critical for Unified Commerce,” reported that when a customer and associate share a mobile screen, it drives a 25 percent higher average ticket. Retailers are transforming the store experience to better match the high expectations set by digital leaders. Smart application of retail technology solutions enable retailers to bring the best of digital into the store, fueling the store visit with the information, personalization and exceptional experiences that excite customers and drive conversions and revenue. Read this infographic to learn more about the 5 ways to improve your assistive selling strategy.

1. 5 Ways to Improve Your
Assistive Selling Strategy
With Mobile Tech

2. Turn Your Retail Space
Into a Personalized Experience
Mobile technology is proven
to improve sales associate
performance.
“49% of shoppers are
‘extremely likely’ to make a
purchase when helped by a
knowledgeable associate.”
Source: TimeTrade survey
49%

3. 1 Empower
Associates
With More
Information
Help associates
drive upsells with
custom apps that
send sales prompts
and product
recommendations
on tablets.

4. 2 Create
Unique Digital
Interactions
Integrate yourmobile
devices with interactive
displays to present
shoppers with dynamic
pricing orproduct
information.
-40%
SALE
-40%
SALE

5. Learn More About Leveraging
Mobility in Your Store
Read on formore ways to improve assistive selling with mobile.
Click
Here!

6. 3 Leverage mPOS
Yourretail team can
complete transactions
anywhere on the sales
floorwith secure mPOS
software on associate
devices.
$45.90

7. 4 Augment Associate Sales
With Self-Service Kiosks
Help customers help
themselves with stylish
kiosks that provide easy
access to endless aisles,
product reviews and more.

8. 5 Simplify Device Management
Choose a mobility management platform that
keeps devices secure, enables remote wiping
and plays well with custom apps.

9. ©2018 Samsung Electronics America, Inc. Samsung is a registered mark of Samsung Electronics Corp., Ltd. All brand, product,
service names and logos are trademarks and/or registered trademarks of their respective manufacturers and companies.
Data-Driven Assistive Selling
Can Transform Your Store
Learn more: samsung.com/retail