Presentation by U. Flach Session 5, Austria (ENG) Eighth SIGMA Regional IPA Conference on Public Procurement, Montenegro, June 2018.

1. © OECD
8th IPA Regional
Public Procurement
Conference
Experiences of introducing electronic
procurement in AT
Mr Uwe Flach, BBG Bundesbeschaffung GmbH,
Austria
13 – 14 June 2018
Bečići, Montenegro

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3. e-Procurement Landscape
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Planning
E-
Tendering
Electronic
Catalogue
Electronic
order
E-
invoicing
award
pre-award post-award
Other applications
(Contract Mgmt., CRM, Electronic signature, Electronic archive, etc.…)
Organisational aspects und conditions
(SLA, human factor, legal certainty and clarity, transparency, policies etc.…)

4. E-procurement is more than „IT“
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 Shared Service Provider
 Integration in organizational
procedures
 Roles & Responsibilities
 Change Management
 Efficient and harmonized
workflows
 High degree of automation
 Self Service
Processes
 Comprehensive and user
friendly tools
 Common master data
 Technical integration of tools
and data (seamlessly)
Technology
& Data
Organisation
 EU Directives
 National PP Law
Law
E-procurement

5. BBG started with post-award
optimization
4
Go-Live
e-Shop
(incl. ERP Interface-Federal)
Other public entities
using BBG Services
BBG introduces e-
Invoicing
e-Reisen
Travel Mgmt.
3. May
29. June
1. January
2. April 1. January
2001 2002 2006 2007 2011 2014 2017
e-Shop NEW
&
BBG e-tendering
Extension of ERP
Interface options
Q3
BBG Foundation
Start using e-tendering

6. Our conclusions
• e-Procurement is more than IT
 applications and tools are part of the core processes
 process alignments and organizational adaptations
 Inclusion in tender strategies and contracts / FA’s
• Acceptance increase with
 ease of use
 useful and intuitive functions
 integration in own business processes (CPB, CA’s and suppliers)
 clear guidelines & policies at the customers
• e-Procurement needs professional support
 help- and service desk for end-user
 offering comprehensive training curriculum
 continuous improvements and further developments
• Roll out is a long term approach and a change journey
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