Ryan Ogilvie
4
Seguidores
Personal Information
Organização/Local de trabalho
Calgary, Canada Area Canada
Cargo
Service Management Consultant
Setor
Technology / Software / Internet
Site
www.blackfriar.ca/
Sobre
• Customer-focused IT Service Management professional with proven success in managing multiple projects
• Possesses excellent combination of people skills and technical knowledge
• Restructuring and maintaining of Change Management process and procedures
• Skills and strengths are analytical with excellent time management
• Possesses excellent blend of “people” skills and technical knowledge
• Highly self-motivated with skills to learn quickly in a fast paced environment and continually seeking growth opportunities
Specialties: • Process design using ITIL Service Management framework, Change, Incident and Problem Management
• Training and mentoring ITSM process, as well
Marcadores
itsm
service m
itil
change management
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