Ryan Ogilvie
1 SlideShare 4 Seguidores 3 Seguindos
Personal Information
Organização/Local de trabalho
Calgary, Canada Area Canada
Cargo
Service Management Consultant
Setor
Technology / Software / Internet
Site
www.blackfriar.ca/
Sobre
• Customer-focused IT Service Management professional with proven success in managing multiple projects • Possesses excellent combination of people skills and technical knowledge • Restructuring and maintaining of Change Management process and procedures • Skills and strengths are analytical with excellent time management • Possesses excellent blend of “people” skills and technical knowledge • Highly self-motivated with skills to learn quickly in a fast paced environment and continually seeking growth opportunities Specialties: • Process design using ITIL Service Management framework, Change, Incident and Problem Management • Training and mentoring ITSM process, as well
Detalhes do contato
Marcadores
itsm service m itil change management
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What Not to Hear at CAB

Há 10 anos • 815 Visualizações
Personal Information
Organização/Local de trabalho
Calgary, Canada Area Canada
Cargo
Service Management Consultant
Setor
Technology / Software / Internet
Site
www.blackfriar.ca/
Sobre
• Customer-focused IT Service Management professional with proven success in managing multiple projects • Possesses excellent combination of people skills and technical knowledge • Restructuring and maintaining of Change Management process and procedures • Skills and strengths are analytical with excellent time management • Possesses excellent blend of “people” skills and technical knowledge • Highly self-motivated with skills to learn quickly in a fast paced environment and continually seeking growth opportunities Specialties: • Process design using ITIL Service Management framework, Change, Incident and Problem Management • Training and mentoring ITSM process, as well
Marcadores
itsm service m itil change management
Ver mais