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ABM and the Future of
Marketing Automation
Charlie Banker
Sr. Account Executive
Demandbase
Austin, TX
Kyle Gutke
Sr. Sales Engineer
Demandbase
Pleasant Grove, UT
©2016 Copyright Demandbase, Inc.
Demandbase Confidential.
2
Digital habits have changed B2B buying
67-90%
40%
more stakeholders
than 4 years ago.
— IDC
through the buying process
before they reach out to a vendor.
— Forrester
©2016 Copyright Demandbase, Inc.
Demandbase Confidential.
3
B2B Marketers face several challenges
Attract the right audience1
Engage with the right content2
Produce better leads3
Understand whether programs
are working, and prove ROI4
82% of B2B website
visitors are not
potential customers
60% of website visitors
bounce w/o interaction
after one page
97% of website visitors
ignore calls-to-action
and remain unknown
67% of CMOs struggle to
prove the long-term
impact of spending
©2016 Copyright Demandbase, Inc.
Demandbase Confidential.
4
The Sales and Marketing Divide
MARKETING SALES
Leads
Personas
Quantity
Individuals
Opportunities
Buyers/Influencers
Quality
Accounts
- Miller Pierce, 2014 VOC Study
50%
of marketing generated leads are
never followed up
by sales.
Leads aren’t valued
©2016 Copyright Demandbase, Inc.
Demandbase Confidential.
5
Why Account-Based
Marketing?
Focuses
on best
opportunities
Delivers
customer-centric
experience
Supports
Sales reality
Connects
Marketing
to revenue
©2016 Copyright Demandbase, Inc.
Demandbase Confidential.
7
Identify ABM as “Very
Important” to their
marketing efforts
87%
Source: Sirius Decisions 2016 ABM Survey
“Account-Based Marketing” search interest
©2016 Copyright Demandbase, Inc.
Demandbase Confidential.
•  Reach target
accounts across
mulitple channels
•  Choose systems
that can target and
engage accounts
ABM: The Sum is Greater Than its Parts
•  Foundational systems for
ABM strategy
•  Includes many tech’s
B2B marketers already
using
Why Account-Based
Marketing Automation?
©2016 Copyright Demandbase, Inc.
Demandbase Confidential.
11
Organize contacts into 

company objects for

account-based campaigns
Account-Based
Marketing
Automation
Automated account data append
for all contacts in Oracle Eloqua
Real-time append of account
data to shorten forms
Account Score based on known & 

anonymous buying signals
in partnership with:
Build Dynamic Segments
Segment Accounts by Engagement:
▶  Known
▶  Anonymous
Target Buyer Teams at High Value, Engaged Accounts
Reach All Contacts from Accounts when Linked
Account-Based Marketing by Engagement
Segment accounts by
engagement
Deliver the right program to
the right account in Campaign
Canvas
Prioritize the Hottest Accounts for Sales
Focus scoring on
the most valuable
accounts
Scoring the most
engaged accounts,
even if the activity
is anonymous
Account-Based
Marketing Automation
In Action
ABM
Automation
Example
Marketing Challenges:
Known and Unknown contacts in
Oracle Eloqua
Missing Firmographic data
Infogroup wants to do Account-Based
Marketing directly from Oracle Eloqua
Customer: Infogroup
Vertical: Software & Tech
Key Account: Dell.com
Audience Segment: Dell.com
ABMA Campaign Creation
Configuration Screen- Company Match
Configure Mapping of Firmographic Data
Post Processing Results
Lead-to-Account Roll up
Interested in ABM Automation?
Account-Based Marketing Automation combines the functionality of
Demandbase Real-time Forms and Data Append for Oracle Eloqua
customers, adding in Anonymous engagement scoring.
Current Oracle Eloqua Refresh Connector customers:
▶  Product sunsets Dec 2016
▶  Contact your CSM to migrate to the new version.
Current Real-Time Forms customers:
▶  We encourage you to move to Account-Based Marketing Automation.
▶  Check with your CSM, some customers may already have this included as
part of their forms solution.
New customers:
▶  Real-time Forms will no longer be available on it’s own, it is now repackaged
as Account-Based Marketing Automation.
©2016 Copyright Demandbase, Inc.
Demandbase Confidential.
Want to learn more?
Please reach out to…
Charlie Banker, Sr. Account Executive
D: 512.680.1483
cbanker@demandbase.com

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The Future of B2B Marketing Automation

  • 1. ABM and the Future of Marketing Automation Charlie Banker Sr. Account Executive Demandbase Austin, TX Kyle Gutke Sr. Sales Engineer Demandbase Pleasant Grove, UT
  • 2. ©2016 Copyright Demandbase, Inc. Demandbase Confidential. 2 Digital habits have changed B2B buying 67-90% 40% more stakeholders than 4 years ago. — IDC through the buying process before they reach out to a vendor. — Forrester
  • 3. ©2016 Copyright Demandbase, Inc. Demandbase Confidential. 3 B2B Marketers face several challenges Attract the right audience1 Engage with the right content2 Produce better leads3 Understand whether programs are working, and prove ROI4 82% of B2B website visitors are not potential customers 60% of website visitors bounce w/o interaction after one page 97% of website visitors ignore calls-to-action and remain unknown 67% of CMOs struggle to prove the long-term impact of spending
  • 4. ©2016 Copyright Demandbase, Inc. Demandbase Confidential. 4 The Sales and Marketing Divide MARKETING SALES Leads Personas Quantity Individuals Opportunities Buyers/Influencers Quality Accounts
  • 5. - Miller Pierce, 2014 VOC Study 50% of marketing generated leads are never followed up by sales. Leads aren’t valued
  • 6. ©2016 Copyright Demandbase, Inc. Demandbase Confidential. 5 Why Account-Based Marketing? Focuses on best opportunities Delivers customer-centric experience Supports Sales reality Connects Marketing to revenue
  • 7. ©2016 Copyright Demandbase, Inc. Demandbase Confidential. 7 Identify ABM as “Very Important” to their marketing efforts 87% Source: Sirius Decisions 2016 ABM Survey
  • 9. ©2016 Copyright Demandbase, Inc. Demandbase Confidential. •  Reach target accounts across mulitple channels •  Choose systems that can target and engage accounts ABM: The Sum is Greater Than its Parts •  Foundational systems for ABM strategy •  Includes many tech’s B2B marketers already using
  • 11. ©2016 Copyright Demandbase, Inc. Demandbase Confidential. 11 Organize contacts into 
 company objects for
 account-based campaigns Account-Based Marketing Automation Automated account data append for all contacts in Oracle Eloqua Real-time append of account data to shorten forms Account Score based on known & 
 anonymous buying signals in partnership with:
  • 12. Build Dynamic Segments Segment Accounts by Engagement: ▶  Known ▶  Anonymous Target Buyer Teams at High Value, Engaged Accounts Reach All Contacts from Accounts when Linked
  • 13. Account-Based Marketing by Engagement Segment accounts by engagement Deliver the right program to the right account in Campaign Canvas
  • 14. Prioritize the Hottest Accounts for Sales Focus scoring on the most valuable accounts Scoring the most engaged accounts, even if the activity is anonymous
  • 16. ABM Automation Example Marketing Challenges: Known and Unknown contacts in Oracle Eloqua Missing Firmographic data Infogroup wants to do Account-Based Marketing directly from Oracle Eloqua Customer: Infogroup Vertical: Software & Tech Key Account: Dell.com
  • 20. Configure Mapping of Firmographic Data
  • 23. Interested in ABM Automation? Account-Based Marketing Automation combines the functionality of Demandbase Real-time Forms and Data Append for Oracle Eloqua customers, adding in Anonymous engagement scoring. Current Oracle Eloqua Refresh Connector customers: ▶  Product sunsets Dec 2016 ▶  Contact your CSM to migrate to the new version. Current Real-Time Forms customers: ▶  We encourage you to move to Account-Based Marketing Automation. ▶  Check with your CSM, some customers may already have this included as part of their forms solution. New customers: ▶  Real-time Forms will no longer be available on it’s own, it is now repackaged as Account-Based Marketing Automation.
  • 24. ©2016 Copyright Demandbase, Inc. Demandbase Confidential. Want to learn more? Please reach out to… Charlie Banker, Sr. Account Executive D: 512.680.1483 cbanker@demandbase.com