1. Wanda D. Cleckley
3 Echo Avenue
Richmond, Virginia 23223
(202) 904-7724
wandacleckley@yahoo.com
E&G Anderson Richmond, VA
9/2016 – Present
Account Executive/Customer Service Agent
Customer Service agent; qualifying applicants for “Lifeline Assurance” service for Assurance Wireless
Telephone Company. A free telephone service for customers who receive government assistance. Reviewed
and submitted required documents to company database for processing, review and approval. Interviewed
and qualified applicants throughout the Northern Virginia area. Dealt directly with public, data entry and
compilation of data and provided documents for review. Instructed in management and marketing principles.
Special Counsel
Lawyers Staffing Richmond, VA
8/2016 – Present
Legal Secretary/Administrative Assistant
Responsible for administrative support for law firms, businesses and non-profit organizations. Contract to
permanent work. Currently registered with several staffing agencies for temporary, contract or term
employment.
The Law Office of Duane O. King Washington, DC
11/2015 – 7/2016
Legal Assistant/Paralegal
Responsible for support of the legal professional in his personal injury law practice. Typed discovery
documents, contacted clients; visited accident scenes and obtained pictures for review and compilation.
Visited clients’ homes to complete discovery document to be presented to opposing counsel. Request medical
records, police report, and other documentation in open litigation matters. Assist attorney in all areas of
administration as it relates to case management.
The Law Office of Joseph A. Blaszkow, PC Alexandria, Virginia
2/2013 to 11/2015
Legal Secretary/Paralegal
Managing the secretarial duties in a busy sole practitioner personal injury office. This includes the day to day
administrative duties. Implementation of office procedures as it relates to legal support; keeping the client
database up-to-date as well as monitoring information to ensure efficiency and compliance with legal
procedures, administrative efficiency and accuracy; organizing and maintaining documents, periodicals, client
case files; transcribing and proof reading documentation; preparing agendas, coordinating travel
arrangements, creating itineraries; photocopying, scanning, and faxing; maintain office supplies; schedule and
make appointments; following up pending court cases and maintain current knowledge of court decisions,
rules; assist with monthly billing; answering and transferring calls, taking messages and managing emails;
writing letters, manuscripts and financial documents; preparing documents to be presented to court for
filing; e-filing; extensive contact with clients, courts, insurance companies, doctors’ offices.
Union Temple Baptist Church Washington, DC
2/2013 to 2016
Office Administrator - Outreach Case Manager (Volunteer/Contract)
Responsible for the day to day operations of the organization; Supervise staff, both maintenance and
volunteer staff; Answer telephone, create documents; Respond to inquiries both oral and written of those
seeking information, services; Prepare contracts for rental space within the facility; Extensive work on MS
Word, transcription and long hand dictation; Assist with coordination and facilitation of events as needed;
Duties vary according to the needs of the employer; Conduct home visits to clients transitioning from

2. Temporary Assistance to Needy Families (TANF); Perform surveys gathering pertinent information regarding
client’ experience with TANF; Daily interaction within the community seeking clients and documenting travel.
Harbor House, Inc. Miami, Florida
12/2009 to 2/2013
Program Manager – Interim Administrator
Conduct intake and assessment of new residents; worked with City’s Emergency Bed Program for the City of
Miami; Responsible for the administration and reporting of all clientele entered into the facility on a daily
basis; Perform intake daily of approximately 10 – 20 clients daily; Worked with permanent housing residents
to maintain compliance in their medication regime, day treatment attendance, budgeting, and housing
security; Monitor resident progress towards daily living skills, nutritional adherence, overall well being;
Complete documentation in the Homeless Management Information System (HMIS) daily reporting on clients,
intake, and discharges and monitoring of counselors and their notes on clientele assigned to their case load;
Served as administrator for the Homeless Trust in the Homeless Management Information System (HMIS).
Provide linkage and referrals to community services, agencies and activities; Provide transportation as
needed to resident for services outside the facility; Teach and assist with daily living skills continual
observation and monitoring to ensure compliance; Facilitate workshops and information sessions for
residents; Participate in residential community building activities and field trips; Attend scheduled
workshops, training and meetings as required; Complete all documentation and paperwork in a timely and
efficient manner; Intervene in crisis and emergency situations; Entered and maintained daily roster of all
clients; Submit prescriptions to pharmacy for clients upon their arrival in the facility; Organized transport
with hospital services for clients needing immediate hospitalization for medication due to lapse of medication
intake due to homelessness; additionally notified Crisis Units when clients would de-compensate due to lack
of medication and/or co-occurring disorders of substance abuse.
Legal Secretary –
2/2007 -2009
Thompson Legal Staffing, SRI, Robert Half Staffing Miami, FL
Legal staffing agencies in the Miami, Florida area. Worked in litigation, filing documents, e-filings, greeting clients.
Answering telephones, interaction with clients, courts, insurance companies, and opposing counsel to set trial dates,
depositions, completed discovery documents. Worked with tax, probation, family, domestic relations, and other
areas of law in an administrative capacity as it relates to maintaining the office flow of the law practices.
Union Temple Baptist Church – AYA Program Washington, DC
10/2004 to 2/2007
Senior Case Manager
Maintained monthly caseload of 30 clients on TANF (Temporary Assistance to Needy Families); serving
approximately 15,000 clients during the tenure; Responsible for home visits for assessment and informational
interviews for clients benefits; Performed monthly support group meetings for clients on program workload to
assist in smooth transition of work; Maintained statistical analysis of home visits, one-to-one sessions, and group
sessions; Connected clients with community resources to provide services; Typing, filing, answering telephones,
constant contact with providers for services to clientele; Maintained monthly events for clients; training in the area
of life skills, budgeting, parenting, and other issues pertinent to the needs of the clientele.
Harambee House for Youth
1991 - 2007
Case Manager - Monitor
Responsible for youth 11-17 boys and girls facing adjudication and were awaiting court. Establish rapport with
youth. Implemented, led and participated in group activities and meetings for youth as assigned. Maintained an
environment in which the needs of the youth are addressed in a manner that is comfortable, motivating, and secure
for them. Provided informal counseling to youth in a manner that includes, respect, honesty, non-judgment and
empathy. Provided medication and maintained hourly log entries of all activities in the facility. Assists in
maintaining youth files and documents contact for youth. Encouraging youth to maintain clean and neat living areas.
Completed 60 college credits equivalent, Trinity University,

3. University of the District of Columbia Washington, DC,
Licensed public speaker; Spiritual Life Skills Instructor,
Published freelance writer