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Benefits
Management -
Making it Work
TREVOR HOWES
Trevor Howes




               © BRM Fusion Limited 2013   Page 2
Detail  Books, Help and Tools

Share what matters most
  + Takeaways




                                 © BRM Fusion Limited 2013   Page 3
People


                                                     Process




                                                     Organisation
Benefit expected
Quality standards to meet
Scope of what they needed to do
                                                     Systems
Budget available
                                                      & Tools
Time available
                                     © BRM Fusion Limited 2013   Page 4
• Be clear        on what benefit you want – what you value
• Be certain      plans and resources will be enough to get them
• Be in control   to remain on course

                                           © BRM Fusion Limited 2013   Page 5
People


                                                     Process




                                                     Organisation
Benefit expected
Quality standards to meet
Scope of what they needed to do
                                                     Systems
Budget available
                                                      & Tools
Time available
                                     © BRM Fusion Limited 2013   Page 6
• Be clear        on what benefit you want – what you value
• Be certain      plans and resources will be enough to get them
• Be in control   to remain on course

                                           © BRM Fusion Limited 2013   Page 7
© BRM Fusion Limited 2013   Page 8
Cranfield University
                                Moorhouse Consulting




                                 Daniel Kahneman


John Kotter                       © BRM Fusion Limited 2013   Page 9
Justifying Benefits Realisation
1. Reassure quality of proposal recommendations
   – a visual model showing cause-and-effect assumptions and logic

2. Manage the realisation of business benefits over time
   – a model that supports delivering required level of benefit to timings needed

3. Decrease risk to delivery deadlines
   – understand dependencies, risks and assumptions etc.

4. Manage scope and save budget
   – represent the scope of the programme to enable informed change decisions
     to be made and stay aligned to strategic objectives

5. Increase the quality of solutions and activities
   – see what capability, change and investment is needed to realise benefit with
     minimum waste

                                                           © BRM Fusion Limited 2013   Page 10
Justifying Benefits Realisation
1. Reassure quality of proposal recommendations
   – a visual model showing cause-and-effect assumptions and logic

2. Manage the realisation of business benefits over time
   – a model that supports delivering required level of benefit to timings needed

3. Decrease risk to delivery deadlines
   – understand dependencies, risks and assumptions etc.

4. Manage scope and save budget
   – represent the scope of the programme to enable informed change decisions
     to be made and stay aligned to strategic objectives

5. Increase the quality of solutions and activities
   – see what capability, change and investment is needed to realise benefit with
     minimum waste

                                                           © BRM Fusion Limited 2013   Page 11
Use a
                                            Identify &                             standard cycle
                                             Quantify


                                                           Value &
                              Review
                                                           Appraise




                                  Realize                Plan

With reference to:
the Managing Benefits guide
from APMG-International™
by Steve Jenner                                                 © BRM Fusion Limited 2013    Page 12
Identify &
 Quantify




             © BRM Fusion Limited 2013   Page 13
Identify &
 Quantify




             © BRM Fusion Limited 2013   Page 14
Cause
                                               
                                                    Effect




10,000 hours  Expert  Wonderful things




                             © BRM Fusion Limited 2013
png



       Create a Map




      © BRM Fusion Limited 2013   Page 16
Maintained    Created
  Eliminated    Reduced
  Decreased     Increased
  Increased     Maintained
  Created       Eliminated


Wording Outcomes/ Benefits

                    © BRM Fusion Limited 2013   Page 17
Think like
             Warren Buffett




Focus on things important
           and knowable

            © BRM Fusion Limited 2013   Page 18
Create a Map




© BRM Fusion Limited 2013   Page 19
Using general information from a PwC report:
Insights and Trends: Current Portfolio, Programme, and Project Management Practices
The third global survey on the current state of project management 2013
                                                                                      © BRM Fusion Limited 2013   Page 20
Page 21
Identify &
               Quantify


                             Value &
Review
                             Appraise




    Realize                Plan




                                  © BRM Fusion Limited 2013   Page 22
Value &
                                                     Appraise




                    Cost &
                    Resources




              Benefits


Pictures & Text

                         © BRM Fusion Limited 2013         Page 23
Cost & Resources                               Benefits




                   © BRM Fusion Limited 2013              Page 24
Use contribution line weightings




                 © BRM Fusion Limited 2013   Page 25
Calculate contribution scores




              © BRM Fusion Limited 2013   Page 26
Identify &
               Quantify


                             Value &
Review
                             Appraise




    Realize                Plan




                                  © BRM Fusion Limited 2013   Page 27
Plan




       © BRM Fusion Limited 2013
Plan




       © BRM Fusion Limited 2013
Identify &
               Quantify


                             Value &
Review
                             Appraise




    Realize                Plan




                                  © BRM Fusion Limited 2013   Page 30
© BRM Fusion Limited 2013   Page 31
Identify &
               Quantify


                             Value &
Review
                             Appraise




    Realize                Plan




                                  © BRM Fusion Limited 2013   Page 32
Tools




        © BRM Fusion Limited 2013   Page 33
Tools




        © BRM Fusion Limited 2013
Tools


You don’t need a car to survive
…but it does make a difference to:
  Scope of what you can do and handle
  Quality of results and experience
  Time taken
  Benefits delivered
  Risk of failure

Benefits Realisation software can also help with
Cost savings and Cost management
                             © BRM Fusion Limited 2013
People


                                                   Process




                                                   Organisation
Benefit expected?
Quality standards to meet?
Scope of what they needed to do?
Budget available?                                  Systems
Time available?                                     & Tools

                                   © BRM Fusion Limited 2013   Page 36
Justifying Benefits Realisation
1. Reassure quality of proposal recommendations

2. Manage the realisation of business benefits over time

3. Decrease risk to delivery deadlines

4. Manage scope and save budget

5. Increase the quality of solutions and activities


Use for more than Portfolio, Programme, Projects, PMO, including:
   Sales, Bids, Strategy, IT and Change Roadmaps, Requirements analysis,
   Stakeholder management, Delivery Assurance, Business change,
   Commercial and Procurement, Product and Service Design
                                                         © BRM Fusion Limited 2013
More free-takeaways
1.   OutcomeJogger™  Identify wonderful things
2.   Map on Stand    PwC Survey 2013
3.   Slides          Register on stand
4.   Software        Realisor.com
5.   Your decisions  help yourself get greater success


 Start down your own path – 10,000 hour people to help you

        Good luck on your journey to wonderful things


                                           © BRM Fusion Limited 2013   Page 38
Benefits
Management -
Making it
Work     ®


TREVOR HOWES

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Benefits realization management - how to do it right - Wovex and Trevor Howes from Project Challenge March 2013

  • 2. Trevor Howes © BRM Fusion Limited 2013 Page 2
  • 3. Detail  Books, Help and Tools Share what matters most + Takeaways © BRM Fusion Limited 2013 Page 3
  • 4. People Process Organisation Benefit expected Quality standards to meet Scope of what they needed to do Systems Budget available & Tools Time available © BRM Fusion Limited 2013 Page 4
  • 5. • Be clear on what benefit you want – what you value • Be certain plans and resources will be enough to get them • Be in control to remain on course © BRM Fusion Limited 2013 Page 5
  • 6. People Process Organisation Benefit expected Quality standards to meet Scope of what they needed to do Systems Budget available & Tools Time available © BRM Fusion Limited 2013 Page 6
  • 7. • Be clear on what benefit you want – what you value • Be certain plans and resources will be enough to get them • Be in control to remain on course © BRM Fusion Limited 2013 Page 7
  • 8. © BRM Fusion Limited 2013 Page 8
  • 9. Cranfield University Moorhouse Consulting Daniel Kahneman John Kotter © BRM Fusion Limited 2013 Page 9
  • 10. Justifying Benefits Realisation 1. Reassure quality of proposal recommendations – a visual model showing cause-and-effect assumptions and logic 2. Manage the realisation of business benefits over time – a model that supports delivering required level of benefit to timings needed 3. Decrease risk to delivery deadlines – understand dependencies, risks and assumptions etc. 4. Manage scope and save budget – represent the scope of the programme to enable informed change decisions to be made and stay aligned to strategic objectives 5. Increase the quality of solutions and activities – see what capability, change and investment is needed to realise benefit with minimum waste © BRM Fusion Limited 2013 Page 10
  • 11. Justifying Benefits Realisation 1. Reassure quality of proposal recommendations – a visual model showing cause-and-effect assumptions and logic 2. Manage the realisation of business benefits over time – a model that supports delivering required level of benefit to timings needed 3. Decrease risk to delivery deadlines – understand dependencies, risks and assumptions etc. 4. Manage scope and save budget – represent the scope of the programme to enable informed change decisions to be made and stay aligned to strategic objectives 5. Increase the quality of solutions and activities – see what capability, change and investment is needed to realise benefit with minimum waste © BRM Fusion Limited 2013 Page 11
  • 12. Use a Identify & standard cycle Quantify Value & Review Appraise Realize Plan With reference to: the Managing Benefits guide from APMG-International™ by Steve Jenner © BRM Fusion Limited 2013 Page 12
  • 13. Identify & Quantify © BRM Fusion Limited 2013 Page 13
  • 14. Identify & Quantify © BRM Fusion Limited 2013 Page 14
  • 15. Cause  Effect 10,000 hours  Expert  Wonderful things © BRM Fusion Limited 2013
  • 16. png Create a Map © BRM Fusion Limited 2013 Page 16
  • 17. Maintained Created Eliminated Reduced Decreased Increased Increased Maintained Created Eliminated Wording Outcomes/ Benefits © BRM Fusion Limited 2013 Page 17
  • 18. Think like Warren Buffett Focus on things important and knowable © BRM Fusion Limited 2013 Page 18
  • 19. Create a Map © BRM Fusion Limited 2013 Page 19
  • 20. Using general information from a PwC report: Insights and Trends: Current Portfolio, Programme, and Project Management Practices The third global survey on the current state of project management 2013 © BRM Fusion Limited 2013 Page 20
  • 22. Identify & Quantify Value & Review Appraise Realize Plan © BRM Fusion Limited 2013 Page 22
  • 23. Value & Appraise Cost & Resources Benefits Pictures & Text © BRM Fusion Limited 2013 Page 23
  • 24. Cost & Resources Benefits © BRM Fusion Limited 2013 Page 24
  • 25. Use contribution line weightings © BRM Fusion Limited 2013 Page 25
  • 26. Calculate contribution scores © BRM Fusion Limited 2013 Page 26
  • 27. Identify & Quantify Value & Review Appraise Realize Plan © BRM Fusion Limited 2013 Page 27
  • 28. Plan © BRM Fusion Limited 2013
  • 29. Plan © BRM Fusion Limited 2013
  • 30. Identify & Quantify Value & Review Appraise Realize Plan © BRM Fusion Limited 2013 Page 30
  • 31. © BRM Fusion Limited 2013 Page 31
  • 32. Identify & Quantify Value & Review Appraise Realize Plan © BRM Fusion Limited 2013 Page 32
  • 33. Tools © BRM Fusion Limited 2013 Page 33
  • 34. Tools © BRM Fusion Limited 2013
  • 35. Tools You don’t need a car to survive …but it does make a difference to: Scope of what you can do and handle Quality of results and experience Time taken Benefits delivered Risk of failure Benefits Realisation software can also help with Cost savings and Cost management © BRM Fusion Limited 2013
  • 36. People Process Organisation Benefit expected? Quality standards to meet? Scope of what they needed to do? Budget available? Systems Time available? & Tools © BRM Fusion Limited 2013 Page 36
  • 37. Justifying Benefits Realisation 1. Reassure quality of proposal recommendations 2. Manage the realisation of business benefits over time 3. Decrease risk to delivery deadlines 4. Manage scope and save budget 5. Increase the quality of solutions and activities Use for more than Portfolio, Programme, Projects, PMO, including: Sales, Bids, Strategy, IT and Change Roadmaps, Requirements analysis, Stakeholder management, Delivery Assurance, Business change, Commercial and Procurement, Product and Service Design © BRM Fusion Limited 2013
  • 38. More free-takeaways 1. OutcomeJogger™  Identify wonderful things 2. Map on Stand  PwC Survey 2013 3. Slides  Register on stand 4. Software  Realisor.com 5. Your decisions  help yourself get greater success Start down your own path – 10,000 hour people to help you Good luck on your journey to wonderful things © BRM Fusion Limited 2013 Page 38