This document outlines the goals, tools, interventions, and knowledge base components of a knowledge management system. It describes building a knowledge base that contains project information, experts, reusable assets, training materials, and a project database. It lists interventions like communities of practice, knowledge sharing promotion, gap assessments, and knowledge transfer programs. Tools include collaboration, learning, assessment, mentoring, transfer, and search/browse tools. The organizational goals are to double offshore projects, take on 20% emerging tech projects, and reduce costs by 10%.

1. K N O W L E D G E B A S E
Project and
Group content
(What is the
project about
Information
about subject
matter experts
Reusable assets
and Known
error database
Training
Materials for
employees
Project
management
Process, risks,
Best practices,
Lessons learned
Project
database
(Projects done
and their
reports)
Learning
Materials for
PM
Knowledge
dictionary to
track key
knowledge
K N O W L E D G E M A N A G E M E N T I N T E R V E N T I O N S
Communities of
practice in new and
emerging areas
Promoting self
learning in
employees
Gap assessment
and closure
Culture of
knowledge sharing
and collaboration
Systematic asset
reuse program
Knowledge transfer
program
Building learning
into projects
T O O L S
Sharing and
Collaboration
tools
Induction tools Self learning
management
tools
Gap assessment
tools
Mentoring Tools Knowledge
transfer tools
Project team
portals
Search and
Browse tools
G O A L S O F T H E O R G A N I Z A T I O N
Double the total number of projects done from
offshore
Take up projects in emerging technology (at least
20%) and show thought leadership
Bring down cost of production (by 10%)
Infrastructure and Interventions to manage Knowledge