2. DOCUMENT PURPOSE
This document outlines KineticX approach to provide
Customer Relationship Management.
Statement of Confidentiality – KineticX submits the enclosed information for the purpose of evaluation of KineticX for its services. The information contained in this document, in its
entirety, is considered both confidential and proprietary and may not be copied or disclosed to any other party without the prior written consent of KineticX. The information
contained within this proposal cannot be shared with any individual associated with any software services provider, providing outsourced offshore development services under
any circumstances. This document is not intended to create a binding agreement between the parties. Such an agreement shall be reflected only by a definitive contract, signed
and delivered..
3. ABOUT US
At KineticX, we empower companies to outline well
established customer relationships by delivering the most
innovative tools to comprehend and involve with customers.
Kx disrupts down departmental silos, notifying and
organizing multifaceted customer interactions across the
entire customer journey.
4. OUR VISION / MISSION
Our mission is to create state of the art software solutions to
simplify the complexity in day to day life and in business
environment We see technology as a driving force which
directly impacts the future of human civilization.
5. WHY KINETICX ?
KineticX does not view our proposed services as ‘just another project’. We
believe that we will have a mutually beneficial partnership with you.
We believe that our people, our experience, and our processes will make a
difference and reach intended goals through our best practices for
implementation to provide unmatchable results.
We believe that our focus on the customer will provide tangible value beyond
implementation activities and result in successful use of technology for the
business.
We will work hand-in-hand with you to achieve these goals
6. KEY BENEFITS!
Reduced need for manual intervention with high automation of
processes, leading to reduced potential of human errors.
Enhanced and faster decision making, helping to respond to market and
customer needs in a timely manner.
Reports are easily accessible to core users for daily/weekly/monthly
reporting along with security in place.
Build once and reuse the reports to cover all the different sectors within the
company.
7. FOR YOUR GROWTH
MOBILITY
KX continues to drive the unwiring of the enterprise and improve the consumption of enterprise
data and applications. Our customers benefit by having the freedom to operate anytime,
anywhere, on any device with mobile apps that ease access to enterprise processes and
information. IT units and partners can create new or mobilize existing apps. We continue to help
our customers manage mobile devices, and develop and deploy mobile applications to reach their
employees and end users.
8. FOR YOUR GROWTH
CLOUD
Our cloud strategy is aimed at helping customer organizations of all sizes, subsidiaries, and
lines of business to fulfill their requirements with cloud and virtualization tools and services and
on-demand solutions, add-ons and industry specific extensions from us, or their own developers.
Whether you are considering a new implementation or extending your existing on premise
investments, KX cloud solutions provide you the flexibility to innovate your business while
paying only for what you need.
9. Customer Relationship Management
Customer Relationship Management (CRM) is a procedure for managing all your
company's relationships and interactions with your customers. It helps you improve
your profitability. More commonly, when people talk about CRM they usually refer
to sales, marketing and support automation.
CRM is a combination of policies, processes, and strategies implemented by a
company that unify its customer interaction and provides a mechanism for tracking
customer information
11. Lead Management
Lead management is a set of
methodologies, systems, and practices
designed to generate new potential
business clientele, generally operated
through a variety of marketing campaigns.
12. Sales Automation
Sales automation solution is an integrated
application of customizable sales tools that
can be used to automate and streamline
the sales cycle.
17. Employee Life Cycle
This model helps to identifies stages in
employees' careers to help guide their
management and optimize associated
processes.
18. Analytics
This is used to describe an
automated methodology of
processing data about a
customer in order to make
better business decisions.
19. ROI
A tactical guide which reduce
excess inventory and improve
on-time delivery with sales
forecast management tools
that support the sales and
operations planning.
21. Why Kx CRM
At Kx CRM, we empower
companies to outline well
established customer
relationships by delivering the
most innovative tools to
comprehend and involve with
customers. Kx disrupts down
departmental silos, notifying
and organizing multifaceted
customer interactions across
the entire customer journey.