Slides from the recent Quantum Leap Leadership Seminar with adaptions for online viewing. Deals with the first three levels of leadersip being production, people and systems.

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2. • Peter Bender
• Born in a country that no longer exists
• 10 years studying business at university
• Leader and trainer at Australian Taxation Office, Telstra and Austar
(Foxtel)
• Serial entrepreneur
• Aquila – small business consultancy
You and me

3. • Elliott Jaques – a most controversial leader
• How to stay sane as an operational leader (Level 1)
• What is a leader without people? (Level 2)
• Coffee!!
• Simple technology that makes leaders look good. (Yale)
• Making complexity work for leaders. (Level 3)
• Recapping before we forget everything.
• Lunch if you would like to stay and network.
What will we be learning?

4. • 1917 – 2003
• Requisite Organization
• Hammersley Iron – Rio Tinto
• Proof overriding controversy
• International consultancy
Elliott Jaques – a most controversial leader

5. Outlook Pay Role
Level 1 1 day 1 unit (eg 20k) Worker
Level 2 3 months 1.5 units Supervisor
Level 3 1 year 3 units Unit manager
Level 4 2 years 6 units Department manager
Level 5 5 years 12 units Director
Level 6 10 years 24 units Managing Director
Level 7 20 years 48 units Large corporate CEO
Level 8 50 years 96 units Conglomerate
Level 9 Eternity n/a Jesus or Buddha
Stratum thinking – 8 levels of leaders

6. • Elliott’s key theory related to the levels of leadership in a
company. Like most of us he realised that organisations are
usually top heavy and that executives were overpaid.
• Some of the key determinants of Elliott’s work related to the
verified acceptable amount of pay a leader should receive, the
timeframe that a particular leader should be focussing upon and
the type of role they have.
• His work was revolutionary and has now been verified by over
45 PhD studies and is being used increasingly by international
consultants.
Notes for online leaders

7. • Controlling your workload
• How can you lead if you can’t manage your own job?
• Measures include phone calls, emails, tasks uncompleted.
• See handout on time management
• Diary/workload exercise
• Tasks and people
How to stay sane as an operational leader
(Level 1)

8. • Understanding yourself
• How do you learn or process information?
• MBTI – 16 Personality types (handout)
How to stay sane as an operational leader
(Level 1)

9. 5 minute stretch break

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What’s a leader without people? (Level 2)
Power Affiliation Achievement

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What’s a leader without people? (Level 2)
Power Affiliation Achievement

12. • This work is based on McLelland who was a Harvard professor
and was also the forefather of Emotional Intelligence.
• The simple philosophy is that people are motivated by three
things. The need for power, affiliation and achievement.
• Different people have different levels of these needs. These
needs may become more urgent at times but rarely will they
change ratio. A secondary need will not rise above a primary
need in a person.
Notes for online leaders

13. • Emotional Intelligence (quotient)
• To be successful requires the effective awareness, control and
management of one's own emotions, and those of other people.
• E.I. embraces two aspects of intelligence:
• Understanding yourself, your goals, intentions, responses and behavior.
• Understanding others and their feelings.
• Your emotions are contagious and influence your decisions, behaviour
and performance - Rachel Moore (see handout)
What’s a leader without people? (Level 2)

14. • When was the last time you were influenced?
• Understanding ourselves and understanding others enables us
to influence others. Others can be staff, clients, suppliers and
even regulators.
• Sales or presentation structure handout
What’s a leader without people? (Level 2)

15. 15 minute sanity break!

16. • Level 1 leaders deal with production.
• Level 2 leaders deal with people.
• Level 3 leaders deal with systems.
Making complexity work for leaders. (Level 3)

17. • Yale Morgan from Genesis Business Group and Yale Morgan
Consulting has been a mainstay of Bundaberg business
consultancy for years.
• Currently President of Chamber of Commerce, Chairman of
Scripture Union LCC Bundaberg, Treasurer for Citicoast Church
and a driving force behind Global Care.
• His passion is for helping improve the effectiveness of business
systems so owners have more time and profit in their hands.
Technology makes leaders look good!

18. • Brain storming.
• Negative or evaluative comments hit all three motivators
• Energy flow and idea generation speed.
• Prioritise and don’t leave on the whiteboard.
• Group exercise on systems.
• What if??
Making complexity work for leaders. (Level 3)

19. • Time management
• Personality types
Level 1 Leadership
• Motivation
• Emotional intelligence
• Sales skills
Level 2 Leadership
• Yale’s presentation
• Scenario game
Level 3 Leadership
• Elliott Jaques and stratum
leadership
Recapping before we forget everything.

20. • References
• Peter Drucker, Daniel Goleman
• Friends and contacts
• Rachel Moore – Emotional Intelligence (Linkedin)
• Yale Morgan – business systems (yale@betterbusinessgroup.com.au)
• Implementing today, leadership mentoring or small business
consultancy
• Peter Bender (Facebook @aquilaconsultancy)
• www.aquilaconsultancy.com.au or ask@aquilaconsultancy.com.au
• 0421 253 771
Supporting today’s learning

21. And that’s all he had left to say…