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MANAGING
       L IBRARY E VENTS
          AND P ROMO

WITH   S ENSE AND S TYLE
L ET     ME TELL YOU A STORY...

   There was once a librarian who was asked by
    her boss to prepare a project for the library.
    She was given 2 weeks to prepare her proposal
    and present it to management.

   Excited with the project, the librarian,
    unfortunately, does not know where to start.
    She wants this project to work for she has very
    good plans for the library.

   There’s a catch though . . . Do it with SENSE
    and STYLE!

   If you were the librarian, what will you do?
SENSE             AND         STYLE

   SENSE
       Implies a reliability to judge and decide
        with soundness, prudence, and intelligent
        choices with good sense (M-W.com and
        Dictonary.Com)

   STYLE
       A particular, distinctive, or characteristic or
        mode of behaving or conducting oneself
        (M-W.com and Dictionary.Com)
SENSE         AND       STYLE

   Usually associated with FASHION

   Learn from FASHION:
       Find your own personal style

       Learn about style

       Ditch the brand-name clothes; know
        when clothes fit you and how to put
        them together

       Get crazy and creative! Accessorize!

       Be confident
IS IT POSSIBLE
         TO HAVE
  S ENSIBLE AND S TYLISH
LIBRARY EVENTS AND PROMOS ?
OF COURSE!
H OW ?
EASY!
P ULLUP THE SHADES
OPEN THE WINDOWS
 W EAR YOUR BEST
     CLOTHES
   A ND SMILE!
WITH

  P ROPER
M ANAGEMENT
I N E VENTS M ANAGEMENT
   Corporate Events                           Private Events
       Events for business                        Celebrations with family members and
                                                    friends
       Objectives vary from educational,
        promotional, to ceremonial.                Normally happen once in a lifetime
       Underlying goal is to create a             Celebrations that you want to
        positive image in the eyes of the           remember fondly because of the
        target audience                             beautiful ambiance created by lighting,
                                                    decorations, music and food




                                                                       (from www.eventmanagement.com)
C ORPORATE E VENTS
   Conferences                    Seminars

   Meetings                       Team building events

   Trade shows                    Business dinners

   Golf events                    Press conferences

   Networking events              Incentive travel

   Opening ceremonies             Product launches

   Theme parties                  VIP events

   Trade fairs                    Shareholder meetings

   Award ceremonies               Incentive events

   Board meetings                 Executive retreats
                                      (from www.eventmanagement.com)
P RIVATE E VENTS


      Weddings

      Birthdays

      Anniversaries

      Family events




        (from www.eventmanagement.com)
L IBRARY E VENTS AND
     P ROMOTIONS
L IBRARY E VENTS AND
                P ROMOTIONS
 Publications – annual reports, proceedings

 Newspaper – columns, patrons write,
  announcements

 Radio

 Friends of the library

 Posters, signs, and exhibits

 Special collections – films, records, maps, etc.

 Cooperation with other agencies – governments
  agencies/units, schools, NGOs, clubs, private
  organizations
                                 (from ALA, 1953)
L IBRARY E VENTS AND
               P ROMOTIONS
 Service to special groups – children, young
  people, parents, business group, labor group,
  religious groups, police, miscellaneous

 Adult education – activities
                           for self-
  improvement (brown bag sessions, etc.)

 Special activities – open houses, anniversaries,
  amateur theatricals, community service

 Gift promotion – living and dead

 Building for the library




                                 (from ALA, 1953)
L IBRARY E VENTS AND
        P ROMOTIONS

      Library merchandise –
       bookmarks, button pins, etc.

      Use of technology – live
       streaming, podcasts

      Social networking sites      -
       facebook, twitter, plurk,
       multiply, friendster




                 (from ALA, 1953)
L IBRARY E VENTS AND
          P ROMOTIONS

   As long as you’re
CREATIVE and OUT-OF-
 THE BOX thinker, you
  can create as many
 events and promos as
       you like!


               (from ALA, 1953)
H OW   DO WE   MANAGE
THESE LIBRARY EVENTS AND
         PROMOS ?
Through careful
PROJECT PLANNING

PLANNING is the key to a
   successful project
W HAT        IS A    PROJECT?

   A temporary endeavor undertaken to create
    a unique product or service
   Temporary means that every project has a
    definite beginning and a definite end
   Unique means that the product or service is
    different in some distinguishing way from all
    other products or services
W HAT        IS A      PROJECT?

   A project is a series of activities and tasks that:

       Has a specific objective to be achieved within
        certain specifications

       Has defined start and end dates

       Has funding limits

       Consumes human and nonhuman resources

       Is multifunctional
Are Library Events and
    Promos projects?

   Definitely, YES!
P ROJECT M ANAGEMENT P ROCESS


Conceptualization,                  Implementation,
Commitment and       Project Plan    Monitoring and
  Initialization                        Control




                                     Termination /
                     Evaluation
                                        Closing
P ROJECT M ANAGEMENT P ROCESS


Conceptualization,                  Implementation,
Commitment and       Project Plan    Monitoring and
  Initialization                        Control




                                     Termination /
                     Evaluation
                                        Closing
Why
PROJECT
                   T HE PROJECT PLAN
PLANS?
             The Project Plan should be the FIRST thing you
              should do in creating any activity
             It answers the following questions:
                 Why? - What is the problem addressed by the project?
                  Why is it being conducted?

                 What? - What is the work that will be performed on the
                  project? What are the major products/ deliverables?

                 Who? - Who will be involved and what will be their
                  responsibilities within the project? How will they be
                  organized?

                 When? - What is the project timeline and when will
                  particularly meaningful points, referred to as milestones
                  be complete?


                                                       (from PMBOK, 2003)
T HE PROJECT PLAN

            Project Summary

           Project Background

        Significance of the Project

            Project Objectives

Project Outputs and Performance Indicators

             Project Budget

                Workplan

           Project Organization

        Accomplishments to Date

                 Annexes
L ITTLE A CTIVITY

   Find a pair

   Think of a particular library event / promo that
    you would like to pursue

   As we go along the discussion, fill in the different
    components of the Project Plan with the specifics
    of your desired activity
T HE PROJECT PLAN

                                                           Project Summary
            Project Summary
                                             Title:
           Project Background

        Significance of the Project          Description:
            Project Objectives
                                             Objectives:
Project Outputs and Performance Indicators

             Project Budget                  Duration:
                Workplan
                                             Proposed Budget:
           Project Organization

        Accomplishments to Date              Proponent:
                 Annexes
                                             Date of Preparation:
T HE PROJECT PLAN

                                                Project Summary
Title: Project PROACTIVE

Description: A project to develop the library into a responsive and modern education library specializing in
subjects like teaching and learning using innovative and technology-based research and training materials.

Objectives: To enrich the print and non-print collection into a more focused, specialized and updated collection
that responds to the information needs of the organization and its clientele.

To expand and improve its services to provide excellent client experience.

To modernize the library’s look into a more conducive, refreshing, encouraging and high-tech environment,
equipped with necessary and up-to-date technologies.

Duration: February 1, 2009 – August 30, 2009

Proposed Budget: Php 1,843,275.00
Proponent: RRUA, Librarian I
Date of Preparation: December 1, 2008
T HE PROJECT PLAN

            Project Summary                     Factual information about
           Project Background                    the context of the problem
                                                 or opportunity to be
        Significance of the Project
                                                 addressed
            Project Objectives

Project Outputs and Performance Indicators
                                                Presents a logical analysis
                                                 that justifies the conduct of
             Project Budget
                                                 the project
                Workplan
                                                Should answer the question
           Project Organization
                                                 WHY that project came into
        Accomplishments to Date                  being
                 Annexes
T HE PROJECT PLAN

   The GREENLIGHT Learning Resource Center (LRC/Library) came into being in
    1976 and since then has supported the information needs of the organization
    as well as its clients. Its collection, which houses more than 17,000 book
    volumes and 100 journal titles, has been a rich information resource to its
    major clientele. Its non-print collection, which includes videos, CDs, cassette
    tapes, kits, and microforms, total to more than a thousand. Its strength lies in
    the areas of Educational Management/Administration and Educational
    Technology. However, the library has been limited to mere provision and/or
    identification of materials for staff and client needs. The collection is mostly
    out-dated, and there are subject areas, which the library lag behind.

   With the rapidly changing times and increasing demands of the information
    society, Libraries should be reinvented to become the new learning
    environment. This new learning environment shall provide quality service by
    having streamlined processes, and; nationally, regionally, and globally
    competitive collections, facilities, and staff competencies.

   With these things in mind, Project PROACTIVE came into being. The proponent
    would like to usher in the development of the GREENLIGHT Learning Resource
    Center into a very responsive and research-oriented information resource
    center. The main mandate is to bring the library right into the workplace
    using appropriate technologies.
T HE PROJECT PLAN

            Project Summary                     Who are likely to benefit
           Project Background                    from the output of the
                                                 project (target audience)?
        Significance of the Project

            Project Objectives                  What are its major
Project Outputs and Performance Indicators
                                                 contributions?

             Project Budget                     What are the expected
                Workplan                         consequences or outcomes
                                                 if the project were
           Project Organization
                                                 successfully completed?
        Accomplishments to Date

                 Annexes
T HE PROJECT PLAN

   With loads of information created everyday, institutions and
    organizations are constantly challenged on how to utilize this
    information to their advantage. Many institutions have benefited in
    possessing a strong and extensive information resource center that
    helps them in their information needs and arms them with the
    necessary knowledge to carry out their tasks. Project PROACTIVE of
    the GREENLIGHT Learning Resource Center intends to aid its parent
    organization, GREENLIGHT (The Center), in carrying out such tasks.
    It aspires to strengthen its resource collection, enhance its services,
    and modify its “look” to better respond to the demands and needs of
    its parent organization.

    If the project is successfully completed, it will efficiently respond to
    the changing and demanding information needs of its clients, thus
    helping the Center in achieving its mission of “facilitating teaching
    and learning through innovative and technology-based research and
    training solutions in order to fully develop the potentials of the
    peoples in Southeast Asia.” It will consequently assist the Center in its
    vision of being “the preferred education solutions provider in
    Southeast Asia.”
T HE PROJECT PLAN

            Project Summary                     What are the objectives of
           Project Background                    the project?
        Significance of the Project             Stated in very specific and
            Project Objectives                   measurable terms
Project Outputs and Performance Indicators      Ideally, the objectives
             Project Budget                      should define a desired and
                Workplan                         realistic solution to the
                                                 identified problem or
           Project Organization
                                                 opportunity
        Accomplishments to Date

                 Annexes
T HE PROJECT PLAN

   To enrich the print and non-print collection into a
    more focused, specialized and updated collection that
    responds to the information needs of the organization
    and its clientele.

   To expand and improve its services to provide
    excellent client experience.

   To modernize the library’s look into a more conducive,
    refreshing, encouraging and high-tech environment,
    equipped with necessary and up-to-date
    technologies.
T HE PROJECT PLAN

                                                List down and briefly describe
            Project Summary                      the outputs to be produced for
           Project Background                    the achievement of each of the
                                                 project objectives
        Significance of the Project
                                                Outputs are results or products
            Project Objectives                   that are “delivered” in order to
                                                 ensure project success (several
Project Outputs and Performance Indicators       outputs may be necessary to
              Project Budget
                                                 attain an objective)

                Workplan                        For each desired output, specify
                                                 performance indicators
           Project Organization
                                                    Performance indicators spell
         Accomplishments to Date                     out the desired quality,
                                                     nature and/or content of the
                 Annexes                             expected output
T HE PROJECT PLAN

 Expected Output                            Performance Indicators
  (Deliverables)
1. Updated and      The books, periodicals and online journals and databases will be on the
   barcoded print   following subject areas/core competencies of the parent organization:
   and non-print    •Educational planning and management
   collection       •Management of change
                    •Instructional leadership and supervision
                    •Curriculum and learning materials development
                    •People empowerment for development
                    •Alternative educational delivery systems
                    •Literacy and community development
                    •Teaching-learning methodologies and strategies

                    The barcodes, which shall be readable by the library system, has the
                    following information:
                    Name of the library
                    Title of the material
                    Accession number
T HE PROJECT PLAN

      Expected Output                               Performance Indicators
       (Deliverables)
2. Improved and revitalized
   library services that include
   the following:

     a. A local area network       A LAN-based website that has the following features:
        (LAN)--based LRC           Online Public Access Catalog
        website                    Online journals and databases
                                   Online newspaper clippings of GREENLIGHT member countries
                                   Online Philippine broadsheets
                                   Scanned vertical file collection
                                   Online GREENLIGHT publications
                                   Digitized audio visual materials
                                   Links to other GREENLIGHT Center libraries
T HE PROJECT PLAN

Expected Output                                  Performance Indicators
 (Deliverables)

 b. An Online          A catalog that is available thru the GREENLIGHT website and can be
    Public Access      accessed anytime anywhere as long as you have an internet connection
    Catalog (OPAC)

 c. Extended           Employees’ immediate family members will be issued dependent IDs and
    library benefits   are free to use the library
    and privileges
    to employees’      External members will have the following privileges:
    immediate          Will be issued a membership ID
    family             Unlimited use of the library for one year (free use of all library facilities and
    members and        equipment like computers for internet searching and research purposes)
    the library’s      Free 2 issues of the most recent GREENLIGHT newsletters
    external           Free 1 year subscription of the GREENLIGHT journal
    members
T HE PROJECT PLAN

   Expected Output                           Performance Indicators
    (Deliverables)

3. A renovated library   The renovated library should have the following:
                         •New furniture and equipment
                         •Computers for catalog searching
                         •Computers for CD viewing/ playing
                         •Computers for Internet browsing and other research purposes
                         •VCD/DVD player
                         •Improved lighting system
                         •Lounge / reading / studying areas
                         •Refurbished existing and usable furniture
T HE PROJECT PLAN

                                                Project inputs and costs should be
            Project Summary                      consolidated into a project budget which
                                                 should be detailed on a spreadsheet
           Project Background                    (provide as attachment) and broken down
                                                 under the following headings (if
                                                 applicable):
        Significance of the Project
                                                     project personnel
            Project Objectives
                                                     materials & supplies
Project Outputs and Performance Indicators
                                                     travel, transportation & communication
             Project Budget
                                                     printing & reproduction
                Workplan
                                                     capital expenditure
           Project Organization
                                                     contingency
        Accomplishments to Date                 A summary should be provided (see
                                                 example)
                 Annexes
T HE PROJECT PLAN


              Budget Item                 Amount (PhP)
Project personnel                                   225,000
Materials & supplies                                213,000
Travel, transportation & communication               10,000
Printing & reproduction                              17,000
Capital expenditure                                1,290,500
Contingency                                          87,775
                                  TOTAL            1,843,275
T HE PROJECT PLAN

            Project Summary
                                                Should include the logical
                                                 order among the project
           Project Background                    activities, as well as a Gantt
        Significance of the Project              chart showing the detailed
                                                 project activities/tasks,
            Project Objectives
                                                 project milestones and
Project Outputs and Performance Indicators       activity durations (provide as
             Project Budget
                                                 attachments)

                Workplan                        “Milestones” may occur after
                                                 several activities are
           Project Organization
                                                 completed
        Accomplishments to Date
                                                A summary should be
                 Annexes
                                                 provided
T HE PROJECT PLAN

           Major Activity                                               Deliverable                                  RESP    Start     End      Remarks


                              OUTPUT 1: Updated and barcoded print and non-print collection
Conduct an information needs assessment        Gathered and consolidated inputs from the different                  RRUA    2.1.09    2.14.09
of each of the programs and services of        programs/services.
GREENLIGHT                                     A list of all the subject areas / topics needed by the library to
                                               focus its collection into will be generated for future purchase
                                               of materials
Discard outdated, obsolete, and irrelevant     Leaner, newer, and more specialized LRC collection                   JAA     2.18.09   3.18.09
materials from the collection

Evaluate listings of books, online journals,   A consolidated and “filtered” listing of materials to be             RRUA    2.20.09   3.2.09
and databases for purchase/subscription        purchased or subscribed to

Purchase of / subscription to these listed     New materials in the library for processing                          RRUA    3.5.09    3.30.09
materials

Barcoding the library collection                                                                                    JAA     4.1.09    4.30.09
Print complete list of LRC holdings, both      List of LRC collection
print and non-print
Check complete list against the actual in-     Consolidated listing of all accounted for materials (titles in the   JAA     4.1.09    4.30.09
house holdings of the library                  list against actual in-house collection)
Printing, cutting, and pasting of barcode      Barcoded LRC collection                                              PAD     4.1.09    4.30.09
labels
Setting up of the barcode scanner and          Working barcode scanner and remote inventory                         PAD     4.1.09    4.30.09
remote inventory of the library system,
Athena
T HE PROJECT PLAN

     Major Activity                      Deliverable                RESP       Start       End   Remarks
                            OUTPUT 2: Improved and revitalized library services

                             (a) A Local Area Network (LAN)-based LRC website
Map out the design / lay-      Draft of the whole website design   RRUA/      5.1.09   5.7.09
out of the LAN-based           and its contents                    SAD
website and its contents

Scan all relevant and recent Scanned and consolidated vertical     JAA /PAD   5.7.09   5.30.09
vertical file collection and file collection and newspaper
newspaper clippings          clippings

Online clippings of        Collection of online clippings of       JAA/PAD    5.7.09   5.30.09
Philippine broadsheets and Philippine broadsheets and
GREENLIGHT member          SEAMEO member countries
countries

Digitize sample videos of      Digitized sample videos for         JAA/PAD    6.1.09   6.14.09
ELSA and Japan Prize for       inclusion in the LRC website
viewing
T HE PROJECT PLAN

     Major Activity                      Deliverable                   RESP      Start     End      Remarks


                       OUTPUT 2: Improved and revitalized library services
                             (b) An Online Public Access Catalog (OPAC)
Editing / filtering of     Checked and edited LRC collection in the    JAA /    6.21.09   7.14.09
GREENLIGHT collection in   library system                              PAD
the library system for
spelling and other
discrepancies

Purchase of needed         Purchased and installed needed hardware RRUA / 7.14.09         7.30.09
hardware and their                                                     SAD
installation

Dry run                    A working OPAC                              RRUA /   8.7.09    8.21.09
                                                                       SAD
Formal launching of the    LRC collection searchable in the internet   RRUA     8.30.09   8.30.09
library system search      thru the GREENLIGHT website
engine in the GREENLIGHT
website
T HE PROJECT PLAN

       Major Activity                       Deliverable               RESP        Start     End      Remarks

                          OUTPUT 2: Improved and revitalized library services
  (c) Extended library benefits and privileges to employees’ immediate family members and the
                                    library’s external members
Visit/research other special      Consolidated inputs of what the    RRUA /JAA   2.7.09    2.14.09
libraries for benchmarking and    GREENLIGHT library can adopt
adoption of relevant services
for the LRC

Revise library fees and           Implemented approved and           RRUA        2.21.09   3.7.09
privileges                        revised library fees

GREENLIGHT employees’             Dependent IDs distributed to      RRUA /       3.15.09   4.7.09
immediate family members,         GREENLIGHT employees’             JAA / PAD
and GREENLIGHT alumni             immediate family members
(training participants) can use   (For the GREENLIGHT alumni, their
the library facilities and        course IDs suffice)
equipment for free
T HE PROJECT PLAN

      Major Activity                Deliverable         RESP        Start       End   Remarks
                                OUTPUT 3: A renovated library
Design the “new look” of     LRC layout / blue print   RRUA / ID   5.1.09   5.30.09
                                                       / ARCHI
the LRC

Actual re-designing/         A newly designed and      RRUA/       6.7.09   8.14.09
                                                       ID/ ARCHI
renovation and purchase of   renovated library with    /CONT
new furniture and            refurbished/purchased
equipment                    furniture and other
                             purchased equipment
T HE PROJECT PLAN

            Project Summary                     Shows the people responsible
                                                 for the project
           Project Background

        Significance of the Project

            Project Objectives

Project Outputs and Performance Indicators

             Project Budget

                Workplan

           Project Organization

        Accomplishments to Date

                 Annexes
T HE PROJECT PLAN


         •Monitors progress of the project
         •Ensures timely delivery of outputs
         •Reviews project deliverables                   Project Manager
         •Resolves project issues                               RRUA




•Prepare presentations,               Project Team (INTERNAL)          Project Team (EXTERNAL)
reports, flowcharts and                        JAA                               ID
procedures
•Perform project activities                    PAD                             ARCHI
required                                       SAD                             CONT
T HE PROJECT PLAN

            Project Summary                     If some preliminary efforts
                                                 have already been
           Project Background
                                                 undertaken in connection
        Significance of the Project              with the project, describe
            Project Objectives                   them
Project Outputs and Performance Indicators

             Project Budget

                Workplan

           Project Organization

        Accomplishments to Date

                 Annexes
T HE PROJECT PLAN

            Project Summary                     Attach relevant supporting
                                                 documents
           Project Background

        Significance of the Project             Include the detailed project
            Project Objectives
                                                 budget, the PERT diagram,
                                                 Gantt chart, and other
Project Outputs and Performance Indicators
                                                 pertinent materials
             Project Budget

                Workplan

           Project Organization

        Accomplishments to Date

                 Annexes
H OW ARE YOU AND YOUR
PARTNER ?
H OW IS YOUR PROJECT DOING ?
I NSIGHTS ?
P ROJECT M ANAGEMENT P ROCESS


Conceptualization,                     Implementation,
Commitment and          Project Plan    Monitoring and
  Initialization                           Control



 With the PROJECT
   PLAN in place,
implementation and                      Termination /
                        Evaluation
  managing of the                          Closing
activity will be more
      efficient!
In MANAGING any library     event or promo

PLANNING provides you the road from
where you are to where you want to be

The more time you invest in planning, the
better and less mistakes your activity will
be/have

So put on your best clothes, pull down the
shades, open the windows, and manage your
library events with SENSE and STYLE!

Because having SENSIBLE and STYLISH activities
comes with proper planning!
T HANK YOU
R EFERENCES

   A Guide to the Project Management Body of Knowledge. (2003). USA: PMI.
   Cronin, B. ed. (1981). The Marketing of Library and Information Services. London: ASLIB.
   Event Management.com. Available online: http://eventmanagement.com/events/
   Fisher, J.G. (2000). How to Run a Successful Conference, 2nd ed. London: Kogan Page.
   Flaten, T.K. (2006). Management, Marketing and Promotion of Library Services Based on
    Statistics, Analyses and Evaluation. The Netherlands: IFLA.
   Kotler, P. & Keller, K.L. (2006). Marketing Management, 12th ed. Upper Saddle River, NJ:
    Pearson Educational International.
   Leerburger, B.A. (1989). Promoting and Marketing the Library, rev. ed. Boston, MA: G.K.
    Hall & Co.
   Lovelock, C. & Wirtz, J. (2004). Services Marketing: A Managerial Perspective. Upper
    Saddle River, NJ: Pearson Prentice Hall.
   Mundry, S.,..[et al]. (2000). Designing Successful Professional Meetings and Conferences
    in Education: Planning, Implementing, and Evaluation. Thousand Oaks, CA: Corwin
    Press.
   Wallace, S.L. (1953). Promotion Ideas for Public Libraries. Chicago, Ill: American Library
    Association.
   Walters, S. (1992). Marketing: A How-To-Do-It Manual for Librarians. New York: Neal-
    Schuman Publishers, Inc.
   Walters, S. (2004). Library Marketing that Works! New York: Neal-Schuman Publishers,
    Inc.

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Managing library events and promo with sense and style

  • 1. MANAGING L IBRARY E VENTS AND P ROMO WITH S ENSE AND S TYLE
  • 2. L ET ME TELL YOU A STORY...  There was once a librarian who was asked by her boss to prepare a project for the library. She was given 2 weeks to prepare her proposal and present it to management.  Excited with the project, the librarian, unfortunately, does not know where to start. She wants this project to work for she has very good plans for the library.  There’s a catch though . . . Do it with SENSE and STYLE!  If you were the librarian, what will you do?
  • 3. SENSE AND STYLE  SENSE  Implies a reliability to judge and decide with soundness, prudence, and intelligent choices with good sense (M-W.com and Dictonary.Com)  STYLE  A particular, distinctive, or characteristic or mode of behaving or conducting oneself (M-W.com and Dictionary.Com)
  • 4. SENSE AND STYLE  Usually associated with FASHION  Learn from FASHION:  Find your own personal style  Learn about style  Ditch the brand-name clothes; know when clothes fit you and how to put them together  Get crazy and creative! Accessorize!  Be confident
  • 5. IS IT POSSIBLE TO HAVE S ENSIBLE AND S TYLISH LIBRARY EVENTS AND PROMOS ?
  • 8. P ULLUP THE SHADES OPEN THE WINDOWS W EAR YOUR BEST CLOTHES A ND SMILE!
  • 9. WITH P ROPER M ANAGEMENT
  • 10. I N E VENTS M ANAGEMENT  Corporate Events  Private Events  Events for business  Celebrations with family members and friends  Objectives vary from educational, promotional, to ceremonial.  Normally happen once in a lifetime  Underlying goal is to create a  Celebrations that you want to positive image in the eyes of the remember fondly because of the target audience beautiful ambiance created by lighting, decorations, music and food (from www.eventmanagement.com)
  • 11. C ORPORATE E VENTS  Conferences  Seminars  Meetings  Team building events  Trade shows  Business dinners  Golf events  Press conferences  Networking events  Incentive travel  Opening ceremonies  Product launches  Theme parties  VIP events  Trade fairs  Shareholder meetings  Award ceremonies  Incentive events  Board meetings  Executive retreats (from www.eventmanagement.com)
  • 12. P RIVATE E VENTS  Weddings  Birthdays  Anniversaries  Family events (from www.eventmanagement.com)
  • 13. L IBRARY E VENTS AND P ROMOTIONS
  • 14. L IBRARY E VENTS AND P ROMOTIONS  Publications – annual reports, proceedings  Newspaper – columns, patrons write, announcements  Radio  Friends of the library  Posters, signs, and exhibits  Special collections – films, records, maps, etc.  Cooperation with other agencies – governments agencies/units, schools, NGOs, clubs, private organizations (from ALA, 1953)
  • 15. L IBRARY E VENTS AND P ROMOTIONS  Service to special groups – children, young people, parents, business group, labor group, religious groups, police, miscellaneous  Adult education – activities for self- improvement (brown bag sessions, etc.)  Special activities – open houses, anniversaries, amateur theatricals, community service  Gift promotion – living and dead  Building for the library (from ALA, 1953)
  • 16. L IBRARY E VENTS AND P ROMOTIONS  Library merchandise – bookmarks, button pins, etc.  Use of technology – live streaming, podcasts  Social networking sites - facebook, twitter, plurk, multiply, friendster (from ALA, 1953)
  • 17. L IBRARY E VENTS AND P ROMOTIONS As long as you’re CREATIVE and OUT-OF- THE BOX thinker, you can create as many events and promos as you like! (from ALA, 1953)
  • 18. H OW DO WE MANAGE THESE LIBRARY EVENTS AND PROMOS ?
  • 19. Through careful PROJECT PLANNING PLANNING is the key to a successful project
  • 20. W HAT IS A PROJECT?  A temporary endeavor undertaken to create a unique product or service  Temporary means that every project has a definite beginning and a definite end  Unique means that the product or service is different in some distinguishing way from all other products or services
  • 21. W HAT IS A PROJECT?  A project is a series of activities and tasks that:  Has a specific objective to be achieved within certain specifications  Has defined start and end dates  Has funding limits  Consumes human and nonhuman resources  Is multifunctional
  • 22. Are Library Events and Promos projects? Definitely, YES!
  • 23. P ROJECT M ANAGEMENT P ROCESS Conceptualization, Implementation, Commitment and Project Plan Monitoring and Initialization Control Termination / Evaluation Closing
  • 24. P ROJECT M ANAGEMENT P ROCESS Conceptualization, Implementation, Commitment and Project Plan Monitoring and Initialization Control Termination / Evaluation Closing
  • 25. Why PROJECT T HE PROJECT PLAN PLANS?  The Project Plan should be the FIRST thing you should do in creating any activity  It answers the following questions:  Why? - What is the problem addressed by the project? Why is it being conducted?  What? - What is the work that will be performed on the project? What are the major products/ deliverables?  Who? - Who will be involved and what will be their responsibilities within the project? How will they be organized?  When? - What is the project timeline and when will particularly meaningful points, referred to as milestones be complete? (from PMBOK, 2003)
  • 26. T HE PROJECT PLAN Project Summary Project Background Significance of the Project Project Objectives Project Outputs and Performance Indicators Project Budget Workplan Project Organization Accomplishments to Date Annexes
  • 27. L ITTLE A CTIVITY  Find a pair  Think of a particular library event / promo that you would like to pursue  As we go along the discussion, fill in the different components of the Project Plan with the specifics of your desired activity
  • 28. T HE PROJECT PLAN Project Summary Project Summary Title: Project Background Significance of the Project Description: Project Objectives Objectives: Project Outputs and Performance Indicators Project Budget Duration: Workplan Proposed Budget: Project Organization Accomplishments to Date Proponent: Annexes Date of Preparation:
  • 29. T HE PROJECT PLAN Project Summary Title: Project PROACTIVE Description: A project to develop the library into a responsive and modern education library specializing in subjects like teaching and learning using innovative and technology-based research and training materials. Objectives: To enrich the print and non-print collection into a more focused, specialized and updated collection that responds to the information needs of the organization and its clientele. To expand and improve its services to provide excellent client experience. To modernize the library’s look into a more conducive, refreshing, encouraging and high-tech environment, equipped with necessary and up-to-date technologies. Duration: February 1, 2009 – August 30, 2009 Proposed Budget: Php 1,843,275.00 Proponent: RRUA, Librarian I Date of Preparation: December 1, 2008
  • 30. T HE PROJECT PLAN Project Summary  Factual information about Project Background the context of the problem or opportunity to be Significance of the Project addressed Project Objectives Project Outputs and Performance Indicators  Presents a logical analysis that justifies the conduct of Project Budget the project Workplan  Should answer the question Project Organization WHY that project came into Accomplishments to Date being Annexes
  • 31. T HE PROJECT PLAN  The GREENLIGHT Learning Resource Center (LRC/Library) came into being in 1976 and since then has supported the information needs of the organization as well as its clients. Its collection, which houses more than 17,000 book volumes and 100 journal titles, has been a rich information resource to its major clientele. Its non-print collection, which includes videos, CDs, cassette tapes, kits, and microforms, total to more than a thousand. Its strength lies in the areas of Educational Management/Administration and Educational Technology. However, the library has been limited to mere provision and/or identification of materials for staff and client needs. The collection is mostly out-dated, and there are subject areas, which the library lag behind.  With the rapidly changing times and increasing demands of the information society, Libraries should be reinvented to become the new learning environment. This new learning environment shall provide quality service by having streamlined processes, and; nationally, regionally, and globally competitive collections, facilities, and staff competencies.  With these things in mind, Project PROACTIVE came into being. The proponent would like to usher in the development of the GREENLIGHT Learning Resource Center into a very responsive and research-oriented information resource center. The main mandate is to bring the library right into the workplace using appropriate technologies.
  • 32. T HE PROJECT PLAN Project Summary  Who are likely to benefit Project Background from the output of the project (target audience)? Significance of the Project Project Objectives  What are its major Project Outputs and Performance Indicators contributions? Project Budget  What are the expected Workplan consequences or outcomes if the project were Project Organization successfully completed? Accomplishments to Date Annexes
  • 33. T HE PROJECT PLAN  With loads of information created everyday, institutions and organizations are constantly challenged on how to utilize this information to their advantage. Many institutions have benefited in possessing a strong and extensive information resource center that helps them in their information needs and arms them with the necessary knowledge to carry out their tasks. Project PROACTIVE of the GREENLIGHT Learning Resource Center intends to aid its parent organization, GREENLIGHT (The Center), in carrying out such tasks. It aspires to strengthen its resource collection, enhance its services, and modify its “look” to better respond to the demands and needs of its parent organization.  If the project is successfully completed, it will efficiently respond to the changing and demanding information needs of its clients, thus helping the Center in achieving its mission of “facilitating teaching and learning through innovative and technology-based research and training solutions in order to fully develop the potentials of the peoples in Southeast Asia.” It will consequently assist the Center in its vision of being “the preferred education solutions provider in Southeast Asia.”
  • 34. T HE PROJECT PLAN Project Summary  What are the objectives of Project Background the project? Significance of the Project  Stated in very specific and Project Objectives measurable terms Project Outputs and Performance Indicators  Ideally, the objectives Project Budget should define a desired and Workplan realistic solution to the identified problem or Project Organization opportunity Accomplishments to Date Annexes
  • 35. T HE PROJECT PLAN  To enrich the print and non-print collection into a more focused, specialized and updated collection that responds to the information needs of the organization and its clientele.  To expand and improve its services to provide excellent client experience.  To modernize the library’s look into a more conducive, refreshing, encouraging and high-tech environment, equipped with necessary and up-to-date technologies.
  • 36. T HE PROJECT PLAN  List down and briefly describe Project Summary the outputs to be produced for Project Background the achievement of each of the project objectives Significance of the Project  Outputs are results or products Project Objectives that are “delivered” in order to ensure project success (several Project Outputs and Performance Indicators outputs may be necessary to Project Budget attain an objective) Workplan  For each desired output, specify performance indicators Project Organization  Performance indicators spell Accomplishments to Date out the desired quality, nature and/or content of the Annexes expected output
  • 37. T HE PROJECT PLAN Expected Output Performance Indicators (Deliverables) 1. Updated and The books, periodicals and online journals and databases will be on the barcoded print following subject areas/core competencies of the parent organization: and non-print •Educational planning and management collection •Management of change •Instructional leadership and supervision •Curriculum and learning materials development •People empowerment for development •Alternative educational delivery systems •Literacy and community development •Teaching-learning methodologies and strategies The barcodes, which shall be readable by the library system, has the following information: Name of the library Title of the material Accession number
  • 38. T HE PROJECT PLAN Expected Output Performance Indicators (Deliverables) 2. Improved and revitalized library services that include the following: a. A local area network A LAN-based website that has the following features: (LAN)--based LRC Online Public Access Catalog website Online journals and databases Online newspaper clippings of GREENLIGHT member countries Online Philippine broadsheets Scanned vertical file collection Online GREENLIGHT publications Digitized audio visual materials Links to other GREENLIGHT Center libraries
  • 39. T HE PROJECT PLAN Expected Output Performance Indicators (Deliverables) b. An Online A catalog that is available thru the GREENLIGHT website and can be Public Access accessed anytime anywhere as long as you have an internet connection Catalog (OPAC) c. Extended Employees’ immediate family members will be issued dependent IDs and library benefits are free to use the library and privileges to employees’ External members will have the following privileges: immediate Will be issued a membership ID family Unlimited use of the library for one year (free use of all library facilities and members and equipment like computers for internet searching and research purposes) the library’s Free 2 issues of the most recent GREENLIGHT newsletters external Free 1 year subscription of the GREENLIGHT journal members
  • 40. T HE PROJECT PLAN Expected Output Performance Indicators (Deliverables) 3. A renovated library The renovated library should have the following: •New furniture and equipment •Computers for catalog searching •Computers for CD viewing/ playing •Computers for Internet browsing and other research purposes •VCD/DVD player •Improved lighting system •Lounge / reading / studying areas •Refurbished existing and usable furniture
  • 41. T HE PROJECT PLAN  Project inputs and costs should be Project Summary consolidated into a project budget which should be detailed on a spreadsheet Project Background (provide as attachment) and broken down under the following headings (if applicable): Significance of the Project  project personnel Project Objectives  materials & supplies Project Outputs and Performance Indicators  travel, transportation & communication Project Budget  printing & reproduction Workplan  capital expenditure Project Organization  contingency Accomplishments to Date  A summary should be provided (see example) Annexes
  • 42. T HE PROJECT PLAN Budget Item Amount (PhP) Project personnel 225,000 Materials & supplies 213,000 Travel, transportation & communication 10,000 Printing & reproduction 17,000 Capital expenditure 1,290,500 Contingency 87,775 TOTAL 1,843,275
  • 43. T HE PROJECT PLAN Project Summary  Should include the logical order among the project Project Background activities, as well as a Gantt Significance of the Project chart showing the detailed project activities/tasks, Project Objectives project milestones and Project Outputs and Performance Indicators activity durations (provide as Project Budget attachments) Workplan  “Milestones” may occur after several activities are Project Organization completed Accomplishments to Date  A summary should be Annexes provided
  • 44. T HE PROJECT PLAN Major Activity Deliverable RESP Start End Remarks OUTPUT 1: Updated and barcoded print and non-print collection Conduct an information needs assessment Gathered and consolidated inputs from the different RRUA 2.1.09 2.14.09 of each of the programs and services of programs/services. GREENLIGHT A list of all the subject areas / topics needed by the library to focus its collection into will be generated for future purchase of materials Discard outdated, obsolete, and irrelevant Leaner, newer, and more specialized LRC collection JAA 2.18.09 3.18.09 materials from the collection Evaluate listings of books, online journals, A consolidated and “filtered” listing of materials to be RRUA 2.20.09 3.2.09 and databases for purchase/subscription purchased or subscribed to Purchase of / subscription to these listed New materials in the library for processing RRUA 3.5.09 3.30.09 materials Barcoding the library collection JAA 4.1.09 4.30.09 Print complete list of LRC holdings, both List of LRC collection print and non-print Check complete list against the actual in- Consolidated listing of all accounted for materials (titles in the JAA 4.1.09 4.30.09 house holdings of the library list against actual in-house collection) Printing, cutting, and pasting of barcode Barcoded LRC collection PAD 4.1.09 4.30.09 labels Setting up of the barcode scanner and Working barcode scanner and remote inventory PAD 4.1.09 4.30.09 remote inventory of the library system, Athena
  • 45. T HE PROJECT PLAN Major Activity Deliverable RESP Start End Remarks OUTPUT 2: Improved and revitalized library services (a) A Local Area Network (LAN)-based LRC website Map out the design / lay- Draft of the whole website design RRUA/ 5.1.09 5.7.09 out of the LAN-based and its contents SAD website and its contents Scan all relevant and recent Scanned and consolidated vertical JAA /PAD 5.7.09 5.30.09 vertical file collection and file collection and newspaper newspaper clippings clippings Online clippings of Collection of online clippings of JAA/PAD 5.7.09 5.30.09 Philippine broadsheets and Philippine broadsheets and GREENLIGHT member SEAMEO member countries countries Digitize sample videos of Digitized sample videos for JAA/PAD 6.1.09 6.14.09 ELSA and Japan Prize for inclusion in the LRC website viewing
  • 46. T HE PROJECT PLAN Major Activity Deliverable RESP Start End Remarks OUTPUT 2: Improved and revitalized library services (b) An Online Public Access Catalog (OPAC) Editing / filtering of Checked and edited LRC collection in the JAA / 6.21.09 7.14.09 GREENLIGHT collection in library system PAD the library system for spelling and other discrepancies Purchase of needed Purchased and installed needed hardware RRUA / 7.14.09 7.30.09 hardware and their SAD installation Dry run A working OPAC RRUA / 8.7.09 8.21.09 SAD Formal launching of the LRC collection searchable in the internet RRUA 8.30.09 8.30.09 library system search thru the GREENLIGHT website engine in the GREENLIGHT website
  • 47. T HE PROJECT PLAN Major Activity Deliverable RESP Start End Remarks OUTPUT 2: Improved and revitalized library services (c) Extended library benefits and privileges to employees’ immediate family members and the library’s external members Visit/research other special Consolidated inputs of what the RRUA /JAA 2.7.09 2.14.09 libraries for benchmarking and GREENLIGHT library can adopt adoption of relevant services for the LRC Revise library fees and Implemented approved and RRUA 2.21.09 3.7.09 privileges revised library fees GREENLIGHT employees’ Dependent IDs distributed to RRUA / 3.15.09 4.7.09 immediate family members, GREENLIGHT employees’ JAA / PAD and GREENLIGHT alumni immediate family members (training participants) can use (For the GREENLIGHT alumni, their the library facilities and course IDs suffice) equipment for free
  • 48. T HE PROJECT PLAN Major Activity Deliverable RESP Start End Remarks OUTPUT 3: A renovated library Design the “new look” of LRC layout / blue print RRUA / ID 5.1.09 5.30.09 / ARCHI the LRC Actual re-designing/ A newly designed and RRUA/ 6.7.09 8.14.09 ID/ ARCHI renovation and purchase of renovated library with /CONT new furniture and refurbished/purchased equipment furniture and other purchased equipment
  • 49. T HE PROJECT PLAN Project Summary  Shows the people responsible for the project Project Background Significance of the Project Project Objectives Project Outputs and Performance Indicators Project Budget Workplan Project Organization Accomplishments to Date Annexes
  • 50. T HE PROJECT PLAN •Monitors progress of the project •Ensures timely delivery of outputs •Reviews project deliverables Project Manager •Resolves project issues RRUA •Prepare presentations, Project Team (INTERNAL) Project Team (EXTERNAL) reports, flowcharts and JAA ID procedures •Perform project activities PAD ARCHI required SAD CONT
  • 51. T HE PROJECT PLAN Project Summary  If some preliminary efforts have already been Project Background undertaken in connection Significance of the Project with the project, describe Project Objectives them Project Outputs and Performance Indicators Project Budget Workplan Project Organization Accomplishments to Date Annexes
  • 52. T HE PROJECT PLAN Project Summary  Attach relevant supporting documents Project Background Significance of the Project  Include the detailed project Project Objectives budget, the PERT diagram, Gantt chart, and other Project Outputs and Performance Indicators pertinent materials Project Budget Workplan Project Organization Accomplishments to Date Annexes
  • 53. H OW ARE YOU AND YOUR PARTNER ? H OW IS YOUR PROJECT DOING ? I NSIGHTS ?
  • 54. P ROJECT M ANAGEMENT P ROCESS Conceptualization, Implementation, Commitment and Project Plan Monitoring and Initialization Control With the PROJECT PLAN in place, implementation and Termination / Evaluation managing of the Closing activity will be more efficient!
  • 55. In MANAGING any library event or promo PLANNING provides you the road from where you are to where you want to be The more time you invest in planning, the better and less mistakes your activity will be/have So put on your best clothes, pull down the shades, open the windows, and manage your library events with SENSE and STYLE! Because having SENSIBLE and STYLISH activities comes with proper planning!
  • 57. R EFERENCES  A Guide to the Project Management Body of Knowledge. (2003). USA: PMI.  Cronin, B. ed. (1981). The Marketing of Library and Information Services. London: ASLIB.  Event Management.com. Available online: http://eventmanagement.com/events/  Fisher, J.G. (2000). How to Run a Successful Conference, 2nd ed. London: Kogan Page.  Flaten, T.K. (2006). Management, Marketing and Promotion of Library Services Based on Statistics, Analyses and Evaluation. The Netherlands: IFLA.  Kotler, P. & Keller, K.L. (2006). Marketing Management, 12th ed. Upper Saddle River, NJ: Pearson Educational International.  Leerburger, B.A. (1989). Promoting and Marketing the Library, rev. ed. Boston, MA: G.K. Hall & Co.  Lovelock, C. & Wirtz, J. (2004). Services Marketing: A Managerial Perspective. Upper Saddle River, NJ: Pearson Prentice Hall.  Mundry, S.,..[et al]. (2000). Designing Successful Professional Meetings and Conferences in Education: Planning, Implementing, and Evaluation. Thousand Oaks, CA: Corwin Press.  Wallace, S.L. (1953). Promotion Ideas for Public Libraries. Chicago, Ill: American Library Association.  Walters, S. (1992). Marketing: A How-To-Do-It Manual for Librarians. New York: Neal- Schuman Publishers, Inc.  Walters, S. (2004). Library Marketing that Works! New York: Neal-Schuman Publishers, Inc.