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opensky Data Systems
In partnership with some of the most visionary IT teams
in government and enterprise, across Europe.
Sustainable. Scalable.Adaptable.
SOFTWARE
SERVICES
FROM
opensky Data Systemsopensky Data Systems
Table of Contents
WELCOME	 3
IT SERVICES
1.	 Managed Software & Application Development Services	 4
	 Reduce costs, enhance capability and flexibility with opensky’s full service software
	 development team by your side.
2.	 Big Data, Data Analytics & Business Intelligence Services	 6
	 Data management and business intelligence to ensure informed decision making
	 within your organisation and to extract value from your data assets.
3.	 Enterprise Mobility Services	 8
	 Share Applications and Gather Data with your mobile customers and workforce, seamlessly and securely.
4.	 System & Data Integration Services	 10
	 Ability & expertise to integrate your core business systems to provide efficiencies,
	 streamline data entry and expand your view across the business.
5.	 Cloud Services	 11
	 Cloud Computing provides a unique opportunities to ensure greater focus on innovation
	 by reducing IT processes that are high in management and financial cost.
SOLUTIONS
1.	 Integrated Waste Data Management Solution	 13
	 iWDMS provides Waste Authorities & Partnerships with the means to manage their waste data,
	 collect contractor data in realtime, deliver compliance reporting and manage financials in one powerful system.
2.	 Regulation Management Case System	 13
	 Provide a powerful, efficient and mobile solution for Licensing, Regulation and Enforcement
	 processes in the public sector.
3.	 NAVIGATE:An Integrated Budgeting And Forecasting System	 14
	 Intuitive and user friendly system which captures and control budgets, revises forecasts,
	 and provides real actionable insight in to the dynamics of corporate performance.
4.	 Client Case Management Solution	 14
	 End to end client case management for Health and Social care practitioners to manage client needs
	 and monitor and improve service delivery, for all partners in the care pathway.
5.	 iMIMS:An Integrated Mobile Inventory Management System	 14
	 Minimize key strokes required for warehouse personnel to perform tasks; reducing training time,
	 increasing user acceptance and maximizing user efficiency.
Partners, Mobile Platforms, Integration and MEMBERSHIPS 	 16
22
opensky Data Systems
There is no challenge in today’s business or public sector landscape that cannot be
overcome and transformed into an unbeatable competitive advantage or a superior civic
service, through the deployment of intelligent technology
Michael Cronin, MD opensky Data Systems
Welcome to opensky Data Systems and thank you for your interest in our company.
opensky Data Systems is a technology partner to some of the world’s most
innovative and progressive private and public sector enterprise management teams.
We realise visions. Not our visions.Yours.
We combine our expansive range of development and support expertise in lots of
technologies with your deep insight into where your enterprise is and where it wants
to go.This two way dialogue creates an exciting space where sustainable IT solutions
emerge, taking your organisation or department one step closer to achieving its
strategic goals.
Over the years we have developed specialisations in the management of transport, health, environmental and
retail data and the development of customised management systems.Today opensky are the premier providers of IT
Services & Software to a diverse portfolio of public and private sector clients.
Our services include IT Strategy & Procurement consultancy, Managed Software/Applications Development Services,
Enterprise Mobility Solutions, Cloud Platform Solutions, Data Management (Big Data,Analytics & Business Intelligence) and
Systems Integration. Our services enhance the capability and flexibility of your IT resources and investments and become an
on call support to not only your IT team, but the entire organisation.
We also offer a portfolio of developed software solutions in areas such as compliance, forecasting and budgeting, waste
management and client case management that creates leaner digital business processes, reduces costs and informs better
decision making across the enterprise.
We founded opensky in 2004 together, on a belief that building an IT & Software Services company that was grounded
in Efficiency, Client Value Creation, Innovation in Expertise and Integrity would serve our customers well.We remain
committed to these core values as we grow.
Our people are our best asset. We employ over 60 people in our offices in Ireland and Poland and have a large team of
business and data analysts, systems architects, developers, testers, project managers and help desk teams.We can assure
you that we only hire the best people, so you only get the best service. So as you grow and plan, talk to us.As you develop
and deploy, work with us.And when you need us, we’ll be there.
We look forward to the opportunity of serving you and helping you to realise your vision.
WELCOME
“
(l-r) William Flanagan, CTO opensky
Data Systems and Michael Cronin,
MD opensky Data Systems
Michael Cronin,
MD, opensky Data Systems
William Flanagan,
CTO, opensky Data Systems
“
3
opensky Data Systems
With such a high demand on software and data skills,
it can be equally difficult to find the qualified people
you need.Add into the mix, the increasing demand on
resources of your IT team to manage and maintain
complex hardware and software eco-systems, and it’s
not surprising why so many organisations are turning to
opensky to manage their software, application and data
requirements.
Investments in software should be assessed in light
of its contribution to achieving strategic long term goals.
At opensky, we invest time in getting to know our clients
long term visions and create software solutions that are
sustainable, scalable and adaptable.
opensky is one of the leading public and private sector
software and line of business application developers in
Ireland. Software Development is 100% about solving
problems.With a software managed service contract from
opensky you will have on demand access to a highly
qualified team of software professionals ready to help you
overcome your business challenge.
Services & Solutions Brochure
Managed
Software
Services
The cost of maintaining an
in-house software services team is
a huge financial burden that can be
unsustainable for many organisations
given the level of investment needed
to keep up to date with the pace of
change in technology.
Business &
System Analysts
Project
Managers
Software
Developers
& Engineers
QA Testers
Training
& Support
4
opensky Data Systems
Why opensky:
When you place your trust in opensky to manage your
enterprise wide software and application requirements,
you can be assured of –
	 Consultations with our Business & Systems
Analysts
	 Assistance with efficient software design
	 Precise documentation & clear methodologies
	 Extensive experience in diverse legacy systems
	 Open communications with regular Project
Management updates
	 High levels of Quality Assurance
	 Solutions that leverage existing investment in
infrastructure
	 Expertise in UI, GUI & UX implications
on ease of use
	 Flexibility to respond to Moving Targets
We deliver collaborative software solutions that
minimise workflow disruption, are easy to use and
maintain, are compliant with industry standards and
protocols, are fast to deploy and creates compelling
business cases.
Managed Software Services
	 Software Strategy & Procurement Consultancy
	 Concept & Prototype Testing
	 Enterprise wide bespoke application development
	 Software Upgrades & Application Enhancements
and Bolt Ons
	 Software & Application Training
	 Software & Application Helpdesk Support
	 ICT Strategy & Development Consultancy
	 API (Application Programme Interface) Design
Technologies
	 .NET web systems using UML, C #, SQL Server,
ASP.NET,Web Services
	 Mobile development using Windows,Android,
iOS and cross platform HTML5
	 Web applications in HTML / CSS / AJAX /
JavaScript
	 Microsoft Sharepoint configuration and
development
	 Microsoft Dynamics CRM/XRM
It is enabling us to rapidly develop and deploy cost
effective digital transport solutions including Real
Time passenger information systems, an integrated
public service CRM Platform and several mobile taxi
regulation applications. opensky’s investment in
learning about the NTA’s business context and strategic
vision has cemented the partnership model and
has paid dividends at all stages of the development
process.We have fast and on-demand access to
opensky’s business analytics and transport data
management expertise when and as our needs arise, to
support the delivery of our strategic vision and that is
important to us.”
CASE STUDY
Philip L’Estrange, Director of Finance & ICT at Ireland’s,
Irelands National Transport Authority
“Partnering with opensky Data
Systems has enhanced the
flexibility and capability of the
National Transport Authority’s resource model.
From the outset, opensky demonstrated total
commitment to understanding our requirements,
challenging us at times to ensure that the end result
was 100% fit for purpose.What particularly impressed
us was not just the quality of the work, which was first
class, but the friendliness and total professionalism
of their staff, particularly their willingness to help
in additional areas that they were not contractually
obligated to do.They were never too busy to help.
The result of this collaboration was that the
business received a brand new system which was both
intuitive and easy to use and contributed to a general
increase in stock management efficiency and accuracy
across our business.As this project was so successful,
we have since commissioned other projects and
through their support we’re happy to say the quality
of work and the professionalism of their staff has
remained first rate.”
CASE STUDY
Les Wolski, Lloydspharmacy IT Project Manager
“We first approached opensky
to develop a stock management
application.
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opensky Data Systems
Data Analytics
Have you built up a store of historic data, can you
analyse that data to predict trends in your customers
behaviour, use the information to plan resource
requirements, map geographic analysis and measure key
corporate performance indicators?
If not, you are ignoring one of the most revealing and
trust worthy tools in your organisation – your data.To help
you unlock the future by analysing the past and monitoring
the present, our Data Analytics services include:
Big Data
We are all generating a lot of data every day, faster
and in many different forms. Big data is the term for
a collection of data sets so large and complex that it
becomes difficult to process using relational database
management tools or traditional data processing
applications.
Good big data toolsets provide scalable, high-
performance analytics at the lowest cost and in near-real
time as business users increasingly demand continuous
access to data. By analyzing this data, companies gain
greater intelligence as well as a competitive advantage.
To help our clients overcome challenges in capture,
transformation, storage, search, sharing, transfer, analysis
and visualization of Big Data we offer:
	 Big Data Strategy
	 Big Data Platform Choice Assistance
(including Hadoop, Microsoft HDInsight,
MongoDB, Cassandra, etc)
	 Proof of Concept
	 Big Data System Design & Development
Is your enterprise generating Big Data? If you tick these
four boxes, you are.The 4 V’s of Big Data:
✔	 Velocity: The rate of streaming data
✔	 Volume: The scale of the data
✔	 Variety: Different forms of Data
✔	 Veracity: The uncertainty in Data
Technologies:
	Hadoop Ecosystem
	 Microsoft HDInsight Distribution
	MongoDB
Services & Solutions Brochure
Big Data, Data
Analytics
& Business
Intelligence
Services
High performance hinges on the ability
to gain insights from data — insights
that organizations need to make better
decisions, faster. By choosing opensky,
you will benefit from our many years
of experience in creating, collecting,
storing, analysing and visualising data
to reveal insights will help you make the
most of your data.
Did you know? Irish Government’s Action
Plan for Jobs 2013 has identified “Big Data”
as one of the areas where Ireland has distinct
advantages compared to other countries.?
Did you know? Organisations are 40%
more likely to expect a revenue increase
from using Business Intelligence.?
6
opensky Data Systems
	 Integrating several sources of data to create a
single dashboard of information
	 Analysing your data formats and building feeds
that will easily combine the data
	 Creating customised dashboards and reporting
tools within familiar business applications
	 Use latest techniques to create predictive analytics
which are constantly learning and improving
Technologies:
	 Microsoft Excel
	SharePoint
	 Business Objects
	Teradata
	Tableau
Business Intelligence
openskys business intelligence solutions are built on
the Microsoft BI stack.The Microsoft data platform
supports technologies such as SharePoint and Excel,
providing familiar tools that can be accessed by users
across an entire organisation.
Business intelligence can help organizations transform
data into insight and achieve higher levels of performance by:
	 On-line analytical processing (OLAP)
	 Using business intelligence to identify cost-
cutting ideas
	 Uncovering business opportunities
	 Rolling ERP data into accessible reports,
	 Reacting quickly to service demand and optimise
prices
	 Categorising customers in to clusters for analysis
		 3 Steps to Enable Greater Insights
1 	 Simplify access to data
2	 Make it easy to gain insights from data
3 	 Provide a platform for sharing insights
Technologies:
	 Microsoft SQL Server
	 SQL Server Integration Services (SSIS)
	 SQL Server Reporting Services (SSRS)
	 SQL Server Analysis Server (SSAS)
	SharePoint
	 SQL Server Data Mining (SSDM)
CASE STUDY
In 2013, opensky
delivered the “Project
Evaluation Platform” (PEP) to Sustainable Energy
Authority Ireland (SEAI) to enable them to manage
all phases of grant applications and payments for a
number of their Better Energy schemes.
This solution allows grant applications to complete
an on-line form and submit their claims via a public
facing website.An internal custom MS Dynamics CRM
solution allows SEAI staff to manage all aspects of this
business process.
As part of this project, opensky have developed
a Business Intelligence/Data Analytics solution to sit
alongside PEP.The solution is based on the Microsoft
Business Intelligence stack, including SQL Server
Analysis Services (SSAS), Integration Services (SSAS)
and SharePoint.The solution extracts information from
the Dynamics PEP solution on a scheduled basis and
moves this to a customised datamart.The datamart is
then used to feed a number of analytics cubes (based
on SSAS).
These cubes present a user friendly set of business
entities which can be used to deliver ad hoc reporting
of the PEP programmes.The solution will allow SEAI’s
business experts to interrogate the data on their own
terms, and gain their insights directly with the data in
real time, removing the reliance on help desk staff for
creating ad hoc queries.The solution enables SEAI to
build and monitor KPI performance.
Looking to
Open Up
your Data
in 2014? Talk to us.
7
opensky Data Systems
Connecting your Mobile
Workforce and shortening
business processes
Employees are used to the power and ease of use
provided by modern apps and phone technologies
in their personal lives. By enabling access to these
familiar environments to complete work tasks,
productivity is improved and the workforce is fully
connected both at, and away from their desks.
Bespoke Enterprise Mobile Applications and Cross
Platform Enterprise Mobile Software from opensky enables
your field workforce to collect and validate data, perform
audits and issue on the spot responses that integrates fully
with your your central data repository. opensky Enterprise
Mobility services -
	 Uses HTML-5 for cross-platform mobile enterprise
apps, reducing overall cost of ownership
	 Native iOS,Android and Windows Phone App
development
	 Includes Geo-fencing, surveying and tagging
	 Fully integrates with back end systems
	 Provides customised Mobile Application Analytics,
allowing profiling of app usage and customer
behaviour
Technologies:
Our mobile application engineers have extensive
experience in complex enterprise mobile apps in iOS,
Android and Windows.
	HTML5, PhoneGap, AngularJS
	 REST, JSON
Services & Solutions Brochure
ENTERPRISE
MOBILITY
SERVICES
opensky provide a range of enterprise
mobility solutions that supports
organisations with large mobile
workforces and enterprises who wish
to reach out to their customers via
multiple mobile devices.
Engage the field and office based workforce
as early in the process as you can, test with
them before you release.We have experienced
better outcomes with this approach
William Flanagan, CTO opensky
“ “
Did you know?
IOS 7 has lots of value add
business-oriented capabilities.?
! 75%
of Fortune 500 companies
are taking steps to deploy
HTML5 mobile apps.
8
opensky Data Systems
Connecting with Your
Mobile Customer / Service
User through Secure, Easy
to Use Apps
Communicate with ever increasing mobile customers,
both consumer and B2B, to deliver better customer
service in realtime with customer facing mobile apps,
developed by opensky in partnership with you and
your customers.
From design, user testing, development, releasing and
maintaining, opensky can help you manage your portfolio
of customer enterprise applications.
	 Extend your business process to your
mobile customer
	 Timely and relevant information delivery
	 Integrate with your legacy and business process
systems ie. price changes, stock,
customer services etc.
	 Encourage mobile dialogue
	 Customised to your specific requirements
Customers now expect to be able to perform
all transactions using a mobile device.The array of
instrumentation options on modern phones (e.g. Near
Field Comms, GPS, Bio-metric recognition) present an
exciting range of possibilities to advance customer loyalty,
mobile commerce, coupons, ticketing, swipe payments, etc.
Technologies:
	Near Field
Communications
	 Bio-Metric security
	 GPS AND LOCATION
BASED SERVICES
	 SMART Payments
Integration
Partners
We deliver comprehensive enterprise mobility solutions
in partnership with leading mobile device (printers, mobile
phones, tablets, wearable) providers such as Microsoft,
Motorola, Zebra, Casio, Brother and others.
Real Time Ireland integrates all real time arrival
information services from Dublin Bus, Bus Éireann,
Dart, Iarnród Éireann and Luas.
	 Allows people to set alerts to inform them when their
bus is a certain amount of time away from a certain bus
stop, so they can plan when to leave home or work.
	 opensky developed the network operator integration
and used Microsoft .NET & SQL Server Integration
Services to consume live updates from prediction
databases, weekly Excel timetables and Transport
Operator XML based data into one central repository
or Data Hub using Microsoft Server.This hub can now
be accessed through JSON based RESTful web services
through online and mobile portals.
	 Over 85,000 downloads
	 Over 3.6m RTPI requests a week
CASE STUDY
Eolas International is a worldwide leader in market
research, providing trained researchers that visit
retailers of global brands to complete independent
Product Quality Audits in-store.
Using a bespoke mobile data collection app
provided by opensky, their researchers are able to send
daily updates to the central team for instant report
generation.This includes pictures of defective products
and reports provide their clients with hard hitting,
comprehensive and actionable assessment of their on-
shelf performance. Eolas chose opensky because of our
experience in the provision of handheld solutions, our
customization expertise and the IT service, including
support and maintenance, offered by opensky.
	 Application must work in low and zero bandwidth
	 Application must store data locally and synchronise
to download reference data and upload completed jobs
when a connection is available.
	 A job list on the application linked to store location
drives the audit process
	 The application provides simple workflows as the
users are based around the world and it was critical
that it could be used with the minimum of training.
	 Each project audited may require a number of
photographs to be taken, these needed to be linked
automatically to the job and uploaded automatically
	 Ongoing support must be provided to ensure the
smooth running of the system.
The system has now been rolled out to Europe,
Asia and the United States allowing Eolas to perform
worldwide product audits.
CASE STUDY
Real Time Ireland
9
opensky Data SystemsServices & Solutions Brochure
SYSTEMS
INTEGRATION
SERVICES
Whether you have just acquired
another company, want to reduce
the number of applications you use
but retain their functionality, add
additional features to your existing
software or want to create a single
business process that facilitates
communications between multiple
systems, you can depend on our
expertise in systems, data and
application integration.
	 Systems Integration Assessment Service
	 Systems Integration service for Custom
Developed Software
	 Systems Integration for established packaged
software ie SAP, Oracle,Agresso, IBM, Peoplesoft
	 Enterprise Architecture Services
	 Sensor Data Integration
	 Mobile Integration
Scalable and complementing existing systems to create
seamless front end solutions to achieve efficiencies,
reduce licence costs and create a unified data set for
government and enterprise clients.
A tightly integrated system that can help your business
achieve a 360 degree view easier, faster and with less cost
generating data for your corporate performance monitoring.
Integration Project with Lloyds
Pharmacy UK for 1,650 stores
Lloydspharmacy partnered with opensky to revamp its
Enterprise & mobile architecture for its warehouse stock
and delivery processes resulting in better integration of
its existing back-office systems and mobile platform.
Challenges
	Its existing mobile device was facing end of life
	The existing back-office system was based on
	 outdated technologies and other vendors were
	 unable to integrate or were too costly
	 Existing mobile application was not user friendly
opensky was the only vendor to provide a solution
to Lloyds Pharmacy which would avoid a costly
replacement of existing back-office systems and
provide a mobile architecture within budget.
opensky provided a technology team which worked
closely with Lloyds’ business and IT to establish an
integration architecture with existing back-office
and infrastructure, as well as provision of a mobile
integration strategy. opensky’s mobile application
was designed for the users ensuring ease of use on
the warehouse floor. opensky’s architecture took
into account the existing in-store infrastructure and
was designed to fit around this again avoiding costly
upgrades on behalf of Lloyds.
Mobile deployment was accomplished using
Motorola’s MSP, opensky provided a turnkey support
service across all 1,650 stores.The mobile application
has been so successful that despite 2 back-office
upgrades in the last 6 years opensky’s mobile
component and integration architecture has been
consistently held up by the business as key to the
overall efficiency and ease of use for users.
CASE STUDY
10
opensky Data Systems
CLOUD
SERVICES
Cloud Computing provide unique
opportunities to ensure greater
focus on innovation by reducing
IT processes that are high in
management and financial cost.
Our cloud services develop integration frameworks that
bring business, its suppliers and customers into closer
collaboration by providing secure, always on access to
critical business and government systems.Transforming
traditional IT to a consumerised access to share IT
assets creates a better balance between Capex-oriented
procurement and Opex-oriented consumption.
Openskys cloud services assists you in evaluating
your cloud options, creating a roadmap to your chosen
cloud choice and delivering expert services in making the
necessary changes to your hosting eco-systems.We offer
solutions in -
		 Top 10 Tips when Moving to the Cloud
1 	 Ask yourself:Why do I have to be in the cloud?
2 	 Establish your current Baseline costs.
3 	 Assess Internal Migration Costs
4 	 Virtualization:What level is right for you?
5 	 Write up your Exact Requirements
6 	 Get quotes from reputable vendors including rates
		 of use by applications, storage and number of users.
7 	 Make the Business Case based on the reduction in
		 costs and increases in efficiencies and scalability
8 	 Select your Provider and give clear guidelines on
		 future SLA’s, deadlines and security for your move
		 to the cloud.
9 	 Monitor the cloud with your provider for future
		 opportunities
10 	 Create a Cloud and Data Security Policy
Cloud Based Solutions. Realised for:
Dublin City Council:
Pathway Accommodation and Support System
Lincolnshire County Council:
IntegratedWaste Data Management System
Irelands National Transport Authority:
Transport Data Engine
	 Cloud Services:
	 Public Cloud
	 Private Cloud
	 Hybrid Cloud
	 Email, Data,
Application,
Database
Migration Service
	 Hosted Microsoft
Sharepoint
	
Cloud Strategy
Consulting
and Options
Assessment
	Technologies:
	 Rackspace
	 Azure
	 Google Cloud
	 Cloud Platform
Development
	 Amazon Web
Services
	 Windows Server
2012
11
opensky Data SystemsServices & Solutions Brochure12
WorkFlow
Specific
Solutions
opensky has extensive experience in
developing mobile applications, customised
software and business intelligence solutions
that we integrate with existing systems to
address certain industry specific needs.
These IT solutions help businesses and
public sector clients achieve significant insights,
efficiencies and improvements by giving end
users a secure and easy to use intelligent
system that has in-built data validation and
business intelligence features. Integrated Waste Data
Management Solution
opensky’s Integrated Waste Data Management
Solution (iWDMS) is a pioneering web based
technology which is tailored to meet the evolving
requirements of local waste authorities.With our
revolutionary solution we are confident that we will
not only help to increase efficiency and productivity
but will also save costs.
	 Customisation: The iWDMS is customised to
fulfil the continually changing requirements of Waste
Disposal, Collection and Unitary Authorities.
	 Decrease Costs: It streamlines administration
processes and integration with financial and ICT
infrastructure.
	 Compliant with DEFRA’s Regulations:
It generates reports for electronic upload in
compliance with Defra’s www.wastedataflow.co.uk
and is flexible to adapt to any future requirements
from the WDF site.
	 Real-Time Data Tracking: The system gathers
and manages data in real-time from contractors,
EfWs,WTS and MBTs.
	 Ease of Use: The platform is clear and user
oriented with a basic level of technical understanding
required.
	 Integration: It is easily integrated with WTS, EfW,
MBT systems and existing ERP or HR systems like
SAP,Agresso and Oracle Financials etc.
	 Hosting: We can facilitate internal hosting, and we
can also offer reduced infrastructure costs through
our Cloud hosted offering.
iWDMS
cComply
Navigate
cCMS
Mobile INVENTORY
Warehouse
opensky Data Systems
Regulation Management
Case System
opensky has developed the Regulation
Management Case System to provide a powerful
and efficient solution to many of the common
requirements seen in Compliance and Regulation
business processes in Government bodies including
Licensing, Regulation and Enforcement processes
e.g. Building Control Enforcement, Housing
Inspection Management, compliance to Grant
conditions, and Pollution Control etc
Our cComply solution guarantees an efficient,
easy to use experience for Case Officers allowing
straightforward management of Case information such
as Complaints, inspections, enforcement and associated
correspondence.
	 Focused on Regulation, Compliance, Licensing and
Enforcement management
	 Flexibility – opensky adapts cComply to your unique
business requirements.
	 Workflow/Case Tracking – Allows proper
management, scheduling and allocation of tasks.
	 Cloud Hosting or on-Premise are both supported
	 Template based Letter/Notice generation, fully
integrated with MS Office.
	 Inbuilt Electronic Document Management System.
	 Powerful, customizable Business Intelligence
Reporting
	 Integration with Mobile Devices for Field Based
Workforce Data Collection or Inspection / Audit
processing
INTEGRATED BUDGETING
AND FORECASTING SYSTEM
Traditionally, many organisations rely on
spreadsheets to manage corporate budgets.As
well as being cumbersome and error prone, this
methodology does not allow management to react
to budgetary fluctuations in real time.
opensky’s NAVIGATE solution solves this
problem by providing realtime budget information,
including variances, remaining balances, consolidated
performance, and provides a powerful set of utilities to
allow for day to day budget management.
NAVIGATE operates side by side with all the main
finance systems on the market today, including:
	 Oracle 	 Agresso	 SAP
QuickBooks	 Integra	 INFOR
The solution is adapted to the chart of accounts
structure in use on the customer site, and multiple
account hierarchies can be supported.
NAVIGATE is an example of the use of the latest
technologies to provide a simple, intuitive and user
friendly mechanism to capture and control budgets, and
provide real actionable insight in to the dynamics of
corporate performance.
13
opensky Data Systems
Mobile Inventory
Management System
Speed and usability are key components to a
mobile inventory management solution.The
opensky Mobile Warehouse offers Smart-Barcode™
technology which minimizes key strokes required
for warehouse personnel to perform tasks; reducing
training time, increasing user acceptance and
maximizing user efficiency.
The opensky Mobile Warehouse extends the strength
of SAP with additional features such as price checking,
delivery management, order management, transfers and
much more.
One of the key advantages of the solution is the
ability to integrate with any back-office inventory
system such as:
	 SAP	
	 ALDATA SOLUTION
	 LEGACY SYSTEMS
The opensky Mobile Warehouse is built on the mobile
and does not require expensive Wireless access points
and will work with difficult buildings.The solution will
run on different h/w devices and platforms including:
	 Microsoft Mobile 6.0
	 Microsoft Mobile 7 & 8
	 Android 2.3 or greater
	 iOS 4 or greater
This allows you to purchase the h/w which best suits
your business.
Client Case
Management Solution
opensky’s Client Case Management Solution
(CCMS) is the leading web based system that
records, monitors and reports on all client activity. It
is an end-to-end solution that enables practitioners
to record & aggregate all client data in one central
secure repository where it can be easily retrieved,
analysed and reported upon.
This solution is designed for a broad range of
client service environments specifically in the health
and social care sectors – including counselling,
psychotherapy, mental and behavioural health, disability
support, rehabilitation, probation, education, mediation,
residential services etc.
	 Increase Efficiency
	 Enhance Client Relations
& Service Quality
	 Reduce Operating Costs
	 Achieve Data Security & Confidentiality
Suitable for private or state care provision
14
opensky Data Systems
✔	 Tailormade to your specific workflow
✔	 Proven technology in your field
✔	 Reduced development costs
✔	 Optional customisation for unique events / tasks / users
✔	 Dedicated Project / Account Manager support
✔	 Speed of Installation
✔	 Cloud / On Premise / Hybrid Application Hosting options
✔	 Positive End User Engagement
✔	 You decide the level of mobility required
Analysis Our expert data and business analyst team will visit with you to assess your existing
data eco-system and the ability of your chosen solution to “plug in”. Options on
cloud or premise hosting and user profiles will be agreed at this point.
Demonstration Your Account Manager / Project Manager will present a demo of the system (using
your data if supplied) to your project team and answer their questions onsite.
Customisation Our system architects will then advise on the implications of any additional
customised features you may request.
Resources Your account manager will then send you a detailed overview of the planned costs,
project management timeline and methodology and put your team in touch with the
relevant members of ours.
Installation Once approved, your project manager will oversee the installation and user testing of
the system, provide immediate support and regular communications to your project
team, manage the project timeline and budgets and liaise with our development
team on customised features. Onsite support during the installation of larger
software systems can be provided.
Training & Support opensky Data Systems provide online and printed training manuals for your users.A
Service Level Agreement tailor-made to your business requirements covering all areas
of support will be put in place ensuring an “always on” system with immediate access
to our rapid response support team, should you require assistance.
« More off-the-shelf solutions overleaf
WHAT’S THE NEXT STEPS?
Benefits of Workflow specific Software
Don’t see a
workflow that
you manage?
Get in touch with our
development team to customise
your own application.
Email: info@openskydata.com
opensky Data Systems 15
opensky Data SystemsServices & Solutions Brochure16
Partners,
Mobile
Platforms,
Integration
and
MEMBERSHIPS
opensky Data Systems
TECHNOLOGY PARTNERS
MOBILE APPLICATION
DEVELOPMENT
INTEGRATION EXPERIENCe
MEMBERSHIPS
16
opensky Data Systems
@openskydata
company/open-sky-data-systems
| View Case Studies and Download Videos
| Download Brochures
| Submit a secure RFP online
Visit us at www.openskydata.com
CLIENTS
FURTHER INFORMATION
Michael Cronin
T 	 +353 45 855 675 (Ext: 1001)
E 	mcronin@openskydata.com
	cronin254
PUBLIC SECTOR CONTRACTS
WILLIAM FLANAGAN
T 	 +353 45 855 675 (Ext 1002)
E 	wflanagan@openskydata.com
	flanagan_w
TECHNICAL QUERIES
BRENDAN DUNNE
T 	 +353 45 855 675 (Ext 1011)
M 	 083 1729655
E 	bdunne@openskydata.com
	bdunne_osds
PRIVATE SECTOR CONTRACTS
17
opensky Data Systems
Get to know our team
Join our conversations @openskydata
Connect and join groups discussions
Irish Office
Unit 8, Osprey Business Campus
Devoy Quarter, Naas
County Kildare, Ireland
T: +353 45 855 675
E: info@openskydata.com
Check out opensky Data
Systems on your Smartphone
with this QR Code.
» About opensky Data Systems
Since its inception in 2004 opensky Data Systems has evolved to become one of the most pioneering
IT solutions companies in the marketplace.The company has the ability to equip businesses, both
public and private, with innovative customised IT solutions.As a result, these businesses have achieved
increased efficiency, production, cost reduction and revenue optimisation.
opensky has extensive experience in designing, building and supporting information management solutions.
This expertise allows organizations to manage, analyse and report on critical aspects of data. The company
offers value through excellence in technical design, a flexible, client centred approach and high quality
performance.
Today opensky are trusted providers of information management solutions and services including: business
intelligence and reporting, software analysis and development, smartphone applications and managed
software services.
Polish Office
ul. Zwyciestwa 14
44-100 Gliwice
Poland
T: +48 32 7281508
M: +48 882 103 869

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opensky Data Systems Provides Managed Software Services

  • 1. opensky Data Systems In partnership with some of the most visionary IT teams in government and enterprise, across Europe. Sustainable. Scalable.Adaptable. SOFTWARE SERVICES FROM
  • 2. opensky Data Systemsopensky Data Systems Table of Contents WELCOME 3 IT SERVICES 1. Managed Software & Application Development Services 4 Reduce costs, enhance capability and flexibility with opensky’s full service software development team by your side. 2. Big Data, Data Analytics & Business Intelligence Services 6 Data management and business intelligence to ensure informed decision making within your organisation and to extract value from your data assets. 3. Enterprise Mobility Services 8 Share Applications and Gather Data with your mobile customers and workforce, seamlessly and securely. 4. System & Data Integration Services 10 Ability & expertise to integrate your core business systems to provide efficiencies, streamline data entry and expand your view across the business. 5. Cloud Services 11 Cloud Computing provides a unique opportunities to ensure greater focus on innovation by reducing IT processes that are high in management and financial cost. SOLUTIONS 1. Integrated Waste Data Management Solution 13 iWDMS provides Waste Authorities & Partnerships with the means to manage their waste data, collect contractor data in realtime, deliver compliance reporting and manage financials in one powerful system. 2. Regulation Management Case System 13 Provide a powerful, efficient and mobile solution for Licensing, Regulation and Enforcement processes in the public sector. 3. NAVIGATE:An Integrated Budgeting And Forecasting System 14 Intuitive and user friendly system which captures and control budgets, revises forecasts, and provides real actionable insight in to the dynamics of corporate performance. 4. Client Case Management Solution 14 End to end client case management for Health and Social care practitioners to manage client needs and monitor and improve service delivery, for all partners in the care pathway. 5. iMIMS:An Integrated Mobile Inventory Management System 14 Minimize key strokes required for warehouse personnel to perform tasks; reducing training time, increasing user acceptance and maximizing user efficiency. Partners, Mobile Platforms, Integration and MEMBERSHIPS 16 22
  • 3. opensky Data Systems There is no challenge in today’s business or public sector landscape that cannot be overcome and transformed into an unbeatable competitive advantage or a superior civic service, through the deployment of intelligent technology Michael Cronin, MD opensky Data Systems Welcome to opensky Data Systems and thank you for your interest in our company. opensky Data Systems is a technology partner to some of the world’s most innovative and progressive private and public sector enterprise management teams. We realise visions. Not our visions.Yours. We combine our expansive range of development and support expertise in lots of technologies with your deep insight into where your enterprise is and where it wants to go.This two way dialogue creates an exciting space where sustainable IT solutions emerge, taking your organisation or department one step closer to achieving its strategic goals. Over the years we have developed specialisations in the management of transport, health, environmental and retail data and the development of customised management systems.Today opensky are the premier providers of IT Services & Software to a diverse portfolio of public and private sector clients. Our services include IT Strategy & Procurement consultancy, Managed Software/Applications Development Services, Enterprise Mobility Solutions, Cloud Platform Solutions, Data Management (Big Data,Analytics & Business Intelligence) and Systems Integration. Our services enhance the capability and flexibility of your IT resources and investments and become an on call support to not only your IT team, but the entire organisation. We also offer a portfolio of developed software solutions in areas such as compliance, forecasting and budgeting, waste management and client case management that creates leaner digital business processes, reduces costs and informs better decision making across the enterprise. We founded opensky in 2004 together, on a belief that building an IT & Software Services company that was grounded in Efficiency, Client Value Creation, Innovation in Expertise and Integrity would serve our customers well.We remain committed to these core values as we grow. Our people are our best asset. We employ over 60 people in our offices in Ireland and Poland and have a large team of business and data analysts, systems architects, developers, testers, project managers and help desk teams.We can assure you that we only hire the best people, so you only get the best service. So as you grow and plan, talk to us.As you develop and deploy, work with us.And when you need us, we’ll be there. We look forward to the opportunity of serving you and helping you to realise your vision. WELCOME “ (l-r) William Flanagan, CTO opensky Data Systems and Michael Cronin, MD opensky Data Systems Michael Cronin, MD, opensky Data Systems William Flanagan, CTO, opensky Data Systems “ 3
  • 4. opensky Data Systems With such a high demand on software and data skills, it can be equally difficult to find the qualified people you need.Add into the mix, the increasing demand on resources of your IT team to manage and maintain complex hardware and software eco-systems, and it’s not surprising why so many organisations are turning to opensky to manage their software, application and data requirements. Investments in software should be assessed in light of its contribution to achieving strategic long term goals. At opensky, we invest time in getting to know our clients long term visions and create software solutions that are sustainable, scalable and adaptable. opensky is one of the leading public and private sector software and line of business application developers in Ireland. Software Development is 100% about solving problems.With a software managed service contract from opensky you will have on demand access to a highly qualified team of software professionals ready to help you overcome your business challenge. Services & Solutions Brochure Managed Software Services The cost of maintaining an in-house software services team is a huge financial burden that can be unsustainable for many organisations given the level of investment needed to keep up to date with the pace of change in technology. Business & System Analysts Project Managers Software Developers & Engineers QA Testers Training & Support 4
  • 5. opensky Data Systems Why opensky: When you place your trust in opensky to manage your enterprise wide software and application requirements, you can be assured of – Consultations with our Business & Systems Analysts Assistance with efficient software design Precise documentation & clear methodologies Extensive experience in diverse legacy systems Open communications with regular Project Management updates High levels of Quality Assurance Solutions that leverage existing investment in infrastructure Expertise in UI, GUI & UX implications on ease of use Flexibility to respond to Moving Targets We deliver collaborative software solutions that minimise workflow disruption, are easy to use and maintain, are compliant with industry standards and protocols, are fast to deploy and creates compelling business cases. Managed Software Services Software Strategy & Procurement Consultancy Concept & Prototype Testing Enterprise wide bespoke application development Software Upgrades & Application Enhancements and Bolt Ons Software & Application Training Software & Application Helpdesk Support ICT Strategy & Development Consultancy API (Application Programme Interface) Design Technologies .NET web systems using UML, C #, SQL Server, ASP.NET,Web Services Mobile development using Windows,Android, iOS and cross platform HTML5 Web applications in HTML / CSS / AJAX / JavaScript Microsoft Sharepoint configuration and development Microsoft Dynamics CRM/XRM It is enabling us to rapidly develop and deploy cost effective digital transport solutions including Real Time passenger information systems, an integrated public service CRM Platform and several mobile taxi regulation applications. opensky’s investment in learning about the NTA’s business context and strategic vision has cemented the partnership model and has paid dividends at all stages of the development process.We have fast and on-demand access to opensky’s business analytics and transport data management expertise when and as our needs arise, to support the delivery of our strategic vision and that is important to us.” CASE STUDY Philip L’Estrange, Director of Finance & ICT at Ireland’s, Irelands National Transport Authority “Partnering with opensky Data Systems has enhanced the flexibility and capability of the National Transport Authority’s resource model. From the outset, opensky demonstrated total commitment to understanding our requirements, challenging us at times to ensure that the end result was 100% fit for purpose.What particularly impressed us was not just the quality of the work, which was first class, but the friendliness and total professionalism of their staff, particularly their willingness to help in additional areas that they were not contractually obligated to do.They were never too busy to help. The result of this collaboration was that the business received a brand new system which was both intuitive and easy to use and contributed to a general increase in stock management efficiency and accuracy across our business.As this project was so successful, we have since commissioned other projects and through their support we’re happy to say the quality of work and the professionalism of their staff has remained first rate.” CASE STUDY Les Wolski, Lloydspharmacy IT Project Manager “We first approached opensky to develop a stock management application. 5
  • 6. opensky Data Systems Data Analytics Have you built up a store of historic data, can you analyse that data to predict trends in your customers behaviour, use the information to plan resource requirements, map geographic analysis and measure key corporate performance indicators? If not, you are ignoring one of the most revealing and trust worthy tools in your organisation – your data.To help you unlock the future by analysing the past and monitoring the present, our Data Analytics services include: Big Data We are all generating a lot of data every day, faster and in many different forms. Big data is the term for a collection of data sets so large and complex that it becomes difficult to process using relational database management tools or traditional data processing applications. Good big data toolsets provide scalable, high- performance analytics at the lowest cost and in near-real time as business users increasingly demand continuous access to data. By analyzing this data, companies gain greater intelligence as well as a competitive advantage. To help our clients overcome challenges in capture, transformation, storage, search, sharing, transfer, analysis and visualization of Big Data we offer: Big Data Strategy Big Data Platform Choice Assistance (including Hadoop, Microsoft HDInsight, MongoDB, Cassandra, etc) Proof of Concept Big Data System Design & Development Is your enterprise generating Big Data? If you tick these four boxes, you are.The 4 V’s of Big Data: ✔ Velocity: The rate of streaming data ✔ Volume: The scale of the data ✔ Variety: Different forms of Data ✔ Veracity: The uncertainty in Data Technologies: Hadoop Ecosystem Microsoft HDInsight Distribution MongoDB Services & Solutions Brochure Big Data, Data Analytics & Business Intelligence Services High performance hinges on the ability to gain insights from data — insights that organizations need to make better decisions, faster. By choosing opensky, you will benefit from our many years of experience in creating, collecting, storing, analysing and visualising data to reveal insights will help you make the most of your data. Did you know? Irish Government’s Action Plan for Jobs 2013 has identified “Big Data” as one of the areas where Ireland has distinct advantages compared to other countries.? Did you know? Organisations are 40% more likely to expect a revenue increase from using Business Intelligence.? 6
  • 7. opensky Data Systems Integrating several sources of data to create a single dashboard of information Analysing your data formats and building feeds that will easily combine the data Creating customised dashboards and reporting tools within familiar business applications Use latest techniques to create predictive analytics which are constantly learning and improving Technologies: Microsoft Excel SharePoint Business Objects Teradata Tableau Business Intelligence openskys business intelligence solutions are built on the Microsoft BI stack.The Microsoft data platform supports technologies such as SharePoint and Excel, providing familiar tools that can be accessed by users across an entire organisation. Business intelligence can help organizations transform data into insight and achieve higher levels of performance by: On-line analytical processing (OLAP) Using business intelligence to identify cost- cutting ideas Uncovering business opportunities Rolling ERP data into accessible reports, Reacting quickly to service demand and optimise prices Categorising customers in to clusters for analysis 3 Steps to Enable Greater Insights 1 Simplify access to data 2 Make it easy to gain insights from data 3 Provide a platform for sharing insights Technologies: Microsoft SQL Server SQL Server Integration Services (SSIS) SQL Server Reporting Services (SSRS) SQL Server Analysis Server (SSAS) SharePoint SQL Server Data Mining (SSDM) CASE STUDY In 2013, opensky delivered the “Project Evaluation Platform” (PEP) to Sustainable Energy Authority Ireland (SEAI) to enable them to manage all phases of grant applications and payments for a number of their Better Energy schemes. This solution allows grant applications to complete an on-line form and submit their claims via a public facing website.An internal custom MS Dynamics CRM solution allows SEAI staff to manage all aspects of this business process. As part of this project, opensky have developed a Business Intelligence/Data Analytics solution to sit alongside PEP.The solution is based on the Microsoft Business Intelligence stack, including SQL Server Analysis Services (SSAS), Integration Services (SSAS) and SharePoint.The solution extracts information from the Dynamics PEP solution on a scheduled basis and moves this to a customised datamart.The datamart is then used to feed a number of analytics cubes (based on SSAS). These cubes present a user friendly set of business entities which can be used to deliver ad hoc reporting of the PEP programmes.The solution will allow SEAI’s business experts to interrogate the data on their own terms, and gain their insights directly with the data in real time, removing the reliance on help desk staff for creating ad hoc queries.The solution enables SEAI to build and monitor KPI performance. Looking to Open Up your Data in 2014? Talk to us. 7
  • 8. opensky Data Systems Connecting your Mobile Workforce and shortening business processes Employees are used to the power and ease of use provided by modern apps and phone technologies in their personal lives. By enabling access to these familiar environments to complete work tasks, productivity is improved and the workforce is fully connected both at, and away from their desks. Bespoke Enterprise Mobile Applications and Cross Platform Enterprise Mobile Software from opensky enables your field workforce to collect and validate data, perform audits and issue on the spot responses that integrates fully with your your central data repository. opensky Enterprise Mobility services - Uses HTML-5 for cross-platform mobile enterprise apps, reducing overall cost of ownership Native iOS,Android and Windows Phone App development Includes Geo-fencing, surveying and tagging Fully integrates with back end systems Provides customised Mobile Application Analytics, allowing profiling of app usage and customer behaviour Technologies: Our mobile application engineers have extensive experience in complex enterprise mobile apps in iOS, Android and Windows. HTML5, PhoneGap, AngularJS REST, JSON Services & Solutions Brochure ENTERPRISE MOBILITY SERVICES opensky provide a range of enterprise mobility solutions that supports organisations with large mobile workforces and enterprises who wish to reach out to their customers via multiple mobile devices. Engage the field and office based workforce as early in the process as you can, test with them before you release.We have experienced better outcomes with this approach William Flanagan, CTO opensky “ “ Did you know? IOS 7 has lots of value add business-oriented capabilities.? ! 75% of Fortune 500 companies are taking steps to deploy HTML5 mobile apps. 8
  • 9. opensky Data Systems Connecting with Your Mobile Customer / Service User through Secure, Easy to Use Apps Communicate with ever increasing mobile customers, both consumer and B2B, to deliver better customer service in realtime with customer facing mobile apps, developed by opensky in partnership with you and your customers. From design, user testing, development, releasing and maintaining, opensky can help you manage your portfolio of customer enterprise applications. Extend your business process to your mobile customer Timely and relevant information delivery Integrate with your legacy and business process systems ie. price changes, stock, customer services etc. Encourage mobile dialogue Customised to your specific requirements Customers now expect to be able to perform all transactions using a mobile device.The array of instrumentation options on modern phones (e.g. Near Field Comms, GPS, Bio-metric recognition) present an exciting range of possibilities to advance customer loyalty, mobile commerce, coupons, ticketing, swipe payments, etc. Technologies: Near Field Communications Bio-Metric security GPS AND LOCATION BASED SERVICES SMART Payments Integration Partners We deliver comprehensive enterprise mobility solutions in partnership with leading mobile device (printers, mobile phones, tablets, wearable) providers such as Microsoft, Motorola, Zebra, Casio, Brother and others. Real Time Ireland integrates all real time arrival information services from Dublin Bus, Bus Éireann, Dart, Iarnród Éireann and Luas. Allows people to set alerts to inform them when their bus is a certain amount of time away from a certain bus stop, so they can plan when to leave home or work. opensky developed the network operator integration and used Microsoft .NET & SQL Server Integration Services to consume live updates from prediction databases, weekly Excel timetables and Transport Operator XML based data into one central repository or Data Hub using Microsoft Server.This hub can now be accessed through JSON based RESTful web services through online and mobile portals. Over 85,000 downloads Over 3.6m RTPI requests a week CASE STUDY Eolas International is a worldwide leader in market research, providing trained researchers that visit retailers of global brands to complete independent Product Quality Audits in-store. Using a bespoke mobile data collection app provided by opensky, their researchers are able to send daily updates to the central team for instant report generation.This includes pictures of defective products and reports provide their clients with hard hitting, comprehensive and actionable assessment of their on- shelf performance. Eolas chose opensky because of our experience in the provision of handheld solutions, our customization expertise and the IT service, including support and maintenance, offered by opensky. Application must work in low and zero bandwidth Application must store data locally and synchronise to download reference data and upload completed jobs when a connection is available. A job list on the application linked to store location drives the audit process The application provides simple workflows as the users are based around the world and it was critical that it could be used with the minimum of training. Each project audited may require a number of photographs to be taken, these needed to be linked automatically to the job and uploaded automatically Ongoing support must be provided to ensure the smooth running of the system. The system has now been rolled out to Europe, Asia and the United States allowing Eolas to perform worldwide product audits. CASE STUDY Real Time Ireland 9
  • 10. opensky Data SystemsServices & Solutions Brochure SYSTEMS INTEGRATION SERVICES Whether you have just acquired another company, want to reduce the number of applications you use but retain their functionality, add additional features to your existing software or want to create a single business process that facilitates communications between multiple systems, you can depend on our expertise in systems, data and application integration. Systems Integration Assessment Service Systems Integration service for Custom Developed Software Systems Integration for established packaged software ie SAP, Oracle,Agresso, IBM, Peoplesoft Enterprise Architecture Services Sensor Data Integration Mobile Integration Scalable and complementing existing systems to create seamless front end solutions to achieve efficiencies, reduce licence costs and create a unified data set for government and enterprise clients. A tightly integrated system that can help your business achieve a 360 degree view easier, faster and with less cost generating data for your corporate performance monitoring. Integration Project with Lloyds Pharmacy UK for 1,650 stores Lloydspharmacy partnered with opensky to revamp its Enterprise & mobile architecture for its warehouse stock and delivery processes resulting in better integration of its existing back-office systems and mobile platform. Challenges Its existing mobile device was facing end of life The existing back-office system was based on outdated technologies and other vendors were unable to integrate or were too costly Existing mobile application was not user friendly opensky was the only vendor to provide a solution to Lloyds Pharmacy which would avoid a costly replacement of existing back-office systems and provide a mobile architecture within budget. opensky provided a technology team which worked closely with Lloyds’ business and IT to establish an integration architecture with existing back-office and infrastructure, as well as provision of a mobile integration strategy. opensky’s mobile application was designed for the users ensuring ease of use on the warehouse floor. opensky’s architecture took into account the existing in-store infrastructure and was designed to fit around this again avoiding costly upgrades on behalf of Lloyds. Mobile deployment was accomplished using Motorola’s MSP, opensky provided a turnkey support service across all 1,650 stores.The mobile application has been so successful that despite 2 back-office upgrades in the last 6 years opensky’s mobile component and integration architecture has been consistently held up by the business as key to the overall efficiency and ease of use for users. CASE STUDY 10
  • 11. opensky Data Systems CLOUD SERVICES Cloud Computing provide unique opportunities to ensure greater focus on innovation by reducing IT processes that are high in management and financial cost. Our cloud services develop integration frameworks that bring business, its suppliers and customers into closer collaboration by providing secure, always on access to critical business and government systems.Transforming traditional IT to a consumerised access to share IT assets creates a better balance between Capex-oriented procurement and Opex-oriented consumption. Openskys cloud services assists you in evaluating your cloud options, creating a roadmap to your chosen cloud choice and delivering expert services in making the necessary changes to your hosting eco-systems.We offer solutions in - Top 10 Tips when Moving to the Cloud 1 Ask yourself:Why do I have to be in the cloud? 2 Establish your current Baseline costs. 3 Assess Internal Migration Costs 4 Virtualization:What level is right for you? 5 Write up your Exact Requirements 6 Get quotes from reputable vendors including rates of use by applications, storage and number of users. 7 Make the Business Case based on the reduction in costs and increases in efficiencies and scalability 8 Select your Provider and give clear guidelines on future SLA’s, deadlines and security for your move to the cloud. 9 Monitor the cloud with your provider for future opportunities 10 Create a Cloud and Data Security Policy Cloud Based Solutions. Realised for: Dublin City Council: Pathway Accommodation and Support System Lincolnshire County Council: IntegratedWaste Data Management System Irelands National Transport Authority: Transport Data Engine Cloud Services: Public Cloud Private Cloud Hybrid Cloud Email, Data, Application, Database Migration Service Hosted Microsoft Sharepoint Cloud Strategy Consulting and Options Assessment Technologies: Rackspace Azure Google Cloud Cloud Platform Development Amazon Web Services Windows Server 2012 11
  • 12. opensky Data SystemsServices & Solutions Brochure12 WorkFlow Specific Solutions opensky has extensive experience in developing mobile applications, customised software and business intelligence solutions that we integrate with existing systems to address certain industry specific needs. These IT solutions help businesses and public sector clients achieve significant insights, efficiencies and improvements by giving end users a secure and easy to use intelligent system that has in-built data validation and business intelligence features. Integrated Waste Data Management Solution opensky’s Integrated Waste Data Management Solution (iWDMS) is a pioneering web based technology which is tailored to meet the evolving requirements of local waste authorities.With our revolutionary solution we are confident that we will not only help to increase efficiency and productivity but will also save costs. Customisation: The iWDMS is customised to fulfil the continually changing requirements of Waste Disposal, Collection and Unitary Authorities. Decrease Costs: It streamlines administration processes and integration with financial and ICT infrastructure. Compliant with DEFRA’s Regulations: It generates reports for electronic upload in compliance with Defra’s www.wastedataflow.co.uk and is flexible to adapt to any future requirements from the WDF site. Real-Time Data Tracking: The system gathers and manages data in real-time from contractors, EfWs,WTS and MBTs. Ease of Use: The platform is clear and user oriented with a basic level of technical understanding required. Integration: It is easily integrated with WTS, EfW, MBT systems and existing ERP or HR systems like SAP,Agresso and Oracle Financials etc. Hosting: We can facilitate internal hosting, and we can also offer reduced infrastructure costs through our Cloud hosted offering. iWDMS cComply Navigate cCMS Mobile INVENTORY Warehouse
  • 13. opensky Data Systems Regulation Management Case System opensky has developed the Regulation Management Case System to provide a powerful and efficient solution to many of the common requirements seen in Compliance and Regulation business processes in Government bodies including Licensing, Regulation and Enforcement processes e.g. Building Control Enforcement, Housing Inspection Management, compliance to Grant conditions, and Pollution Control etc Our cComply solution guarantees an efficient, easy to use experience for Case Officers allowing straightforward management of Case information such as Complaints, inspections, enforcement and associated correspondence. Focused on Regulation, Compliance, Licensing and Enforcement management Flexibility – opensky adapts cComply to your unique business requirements. Workflow/Case Tracking – Allows proper management, scheduling and allocation of tasks. Cloud Hosting or on-Premise are both supported Template based Letter/Notice generation, fully integrated with MS Office. Inbuilt Electronic Document Management System. Powerful, customizable Business Intelligence Reporting Integration with Mobile Devices for Field Based Workforce Data Collection or Inspection / Audit processing INTEGRATED BUDGETING AND FORECASTING SYSTEM Traditionally, many organisations rely on spreadsheets to manage corporate budgets.As well as being cumbersome and error prone, this methodology does not allow management to react to budgetary fluctuations in real time. opensky’s NAVIGATE solution solves this problem by providing realtime budget information, including variances, remaining balances, consolidated performance, and provides a powerful set of utilities to allow for day to day budget management. NAVIGATE operates side by side with all the main finance systems on the market today, including: Oracle Agresso SAP QuickBooks Integra INFOR The solution is adapted to the chart of accounts structure in use on the customer site, and multiple account hierarchies can be supported. NAVIGATE is an example of the use of the latest technologies to provide a simple, intuitive and user friendly mechanism to capture and control budgets, and provide real actionable insight in to the dynamics of corporate performance. 13
  • 14. opensky Data Systems Mobile Inventory Management System Speed and usability are key components to a mobile inventory management solution.The opensky Mobile Warehouse offers Smart-Barcode™ technology which minimizes key strokes required for warehouse personnel to perform tasks; reducing training time, increasing user acceptance and maximizing user efficiency. The opensky Mobile Warehouse extends the strength of SAP with additional features such as price checking, delivery management, order management, transfers and much more. One of the key advantages of the solution is the ability to integrate with any back-office inventory system such as: SAP ALDATA SOLUTION LEGACY SYSTEMS The opensky Mobile Warehouse is built on the mobile and does not require expensive Wireless access points and will work with difficult buildings.The solution will run on different h/w devices and platforms including: Microsoft Mobile 6.0 Microsoft Mobile 7 & 8 Android 2.3 or greater iOS 4 or greater This allows you to purchase the h/w which best suits your business. Client Case Management Solution opensky’s Client Case Management Solution (CCMS) is the leading web based system that records, monitors and reports on all client activity. It is an end-to-end solution that enables practitioners to record & aggregate all client data in one central secure repository where it can be easily retrieved, analysed and reported upon. This solution is designed for a broad range of client service environments specifically in the health and social care sectors – including counselling, psychotherapy, mental and behavioural health, disability support, rehabilitation, probation, education, mediation, residential services etc. Increase Efficiency Enhance Client Relations & Service Quality Reduce Operating Costs Achieve Data Security & Confidentiality Suitable for private or state care provision 14
  • 15. opensky Data Systems ✔ Tailormade to your specific workflow ✔ Proven technology in your field ✔ Reduced development costs ✔ Optional customisation for unique events / tasks / users ✔ Dedicated Project / Account Manager support ✔ Speed of Installation ✔ Cloud / On Premise / Hybrid Application Hosting options ✔ Positive End User Engagement ✔ You decide the level of mobility required Analysis Our expert data and business analyst team will visit with you to assess your existing data eco-system and the ability of your chosen solution to “plug in”. Options on cloud or premise hosting and user profiles will be agreed at this point. Demonstration Your Account Manager / Project Manager will present a demo of the system (using your data if supplied) to your project team and answer their questions onsite. Customisation Our system architects will then advise on the implications of any additional customised features you may request. Resources Your account manager will then send you a detailed overview of the planned costs, project management timeline and methodology and put your team in touch with the relevant members of ours. Installation Once approved, your project manager will oversee the installation and user testing of the system, provide immediate support and regular communications to your project team, manage the project timeline and budgets and liaise with our development team on customised features. Onsite support during the installation of larger software systems can be provided. Training & Support opensky Data Systems provide online and printed training manuals for your users.A Service Level Agreement tailor-made to your business requirements covering all areas of support will be put in place ensuring an “always on” system with immediate access to our rapid response support team, should you require assistance. « More off-the-shelf solutions overleaf WHAT’S THE NEXT STEPS? Benefits of Workflow specific Software Don’t see a workflow that you manage? Get in touch with our development team to customise your own application. Email: info@openskydata.com opensky Data Systems 15
  • 16. opensky Data SystemsServices & Solutions Brochure16 Partners, Mobile Platforms, Integration and MEMBERSHIPS opensky Data Systems TECHNOLOGY PARTNERS MOBILE APPLICATION DEVELOPMENT INTEGRATION EXPERIENCe MEMBERSHIPS 16
  • 17. opensky Data Systems @openskydata company/open-sky-data-systems | View Case Studies and Download Videos | Download Brochures | Submit a secure RFP online Visit us at www.openskydata.com CLIENTS FURTHER INFORMATION Michael Cronin T +353 45 855 675 (Ext: 1001) E mcronin@openskydata.com cronin254 PUBLIC SECTOR CONTRACTS WILLIAM FLANAGAN T +353 45 855 675 (Ext 1002) E wflanagan@openskydata.com flanagan_w TECHNICAL QUERIES BRENDAN DUNNE T +353 45 855 675 (Ext 1011) M 083 1729655 E bdunne@openskydata.com bdunne_osds PRIVATE SECTOR CONTRACTS 17
  • 18. opensky Data Systems Get to know our team Join our conversations @openskydata Connect and join groups discussions Irish Office Unit 8, Osprey Business Campus Devoy Quarter, Naas County Kildare, Ireland T: +353 45 855 675 E: info@openskydata.com Check out opensky Data Systems on your Smartphone with this QR Code. » About opensky Data Systems Since its inception in 2004 opensky Data Systems has evolved to become one of the most pioneering IT solutions companies in the marketplace.The company has the ability to equip businesses, both public and private, with innovative customised IT solutions.As a result, these businesses have achieved increased efficiency, production, cost reduction and revenue optimisation. opensky has extensive experience in designing, building and supporting information management solutions. This expertise allows organizations to manage, analyse and report on critical aspects of data. The company offers value through excellence in technical design, a flexible, client centred approach and high quality performance. Today opensky are trusted providers of information management solutions and services including: business intelligence and reporting, software analysis and development, smartphone applications and managed software services. Polish Office ul. Zwyciestwa 14 44-100 Gliwice Poland T: +48 32 7281508 M: +48 882 103 869